Hotel Park Ave NYC

Hotels
8.4 (657 reviews)
444 Park Avenue South , New York , us

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
The location is great!
Staff are generally helpful.
Cons:
Inconsistent cleanliness.
Some staff attitudes were unsatisfactory.

Categories

Cleanliness
7.85
Mixed reviews regarding cleanliness, with some negative comments on room cleanliness.
Service
8.85
Some staff were friendly and helpful, though there were complaints about certain staff attitudes.
Location
9.35
Great location for exploring the city, appreciated by several guests.
Room Quality
7.85
Rooms were spacious but had issues like cold temperatures and noise.
Amenities
8.35
Standard amenities but several guests noted the absence of a reception area.
Value for Money
8.35
Some guests felt it could have been better considering breakfast experiences.
Food and Beverage
7.85
Complaints about breakfast processes and extra charges affected sentiment.
Overall Experience
8.75
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:37

Property Description

Luxurious Accommodations
Indulge in the ultimate comfort at Mondrian Park Avenue, with rooms featuring smart flat-screen TVs, private marble bathrooms, and upscale amenities like bathrobes and slippers.

Gourmet Dining Experience
Savor the flavors of the Mediterranean at our on-site restaurant, offering a culinary journey that will delight your taste buds and leave you craving for more.

Breathtaking Rooftop Lounge
Unwind at Mondrian Terrace, our year-round rooftop lounge, where you can enjoy stunning city views while sipping on handcrafted cocktails and soaking in the vibrant atmosphere.

Experience luxury, dining, and relaxation all in one place at Mondrian Park Avenue. Book now for an unforgettable stay!

Important information:

The facility fee includes the following:
• Domestic, local and long distance calls
• Guests receive complimentary access to the on-property gymGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8.4
Based on 657 reviews
Cleanliness: 7.85
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.75
J
John solo_traveller us
7
Cons:

They have a new style ground floor lobby with self check-in with the staff helping. But because they staff isn't uniformed, it was unclear who was staff, who was just other customers giving advice, and who were homeless people looking to get in out of the rain. It made us feel confused and on-edge.

The room itself was not nearly as nice as the online photo.

2026-05-29 via Nuitee
N
Nurten couple cy
8
2026-05-29 via Nuitee
L
leah solo_traveller us
6
2026-05-28 via Nuitee
N
Nic solo_traveller gb
8
2026-05-28 via Nuitee
E
Elina Riberg solo_traveller gb
1
2026-05-28 via Nuitee
J
josephine couple us
9
2026-05-25 via Nuitee
G
gabriel solo_traveller il
8
Pros:

The minibar is free of charge. But they do not replace it every day. We need to ask evrry day for caffe refill

2026-05-25 via Nuitee
A
Anthony couple us
8
Staff is getting better than in the past
Pros:

Clean

Cons:

Breakfast not included:)

2026-05-12 via Nuitee
V
viviane couple us
1
very rude staff
Pros:

I had reserved the hotel for one day prior to my arrival, as I was scheduled to land around 5AM on april 19th and go directly from the airport. The booking stated that payment would be made at the property.
However, when I arrived, I was informed that my reservation had been canceled and that there were no rooms available. The front desk staff was extremely rude, and the manager was even worse—both were aggressive and made no effort whatsoever to resolve the situation.
Overall, it was a terrible experience.

Cons:

I had reserved the hotel for one day prior to my arrival, as I was scheduled to land around 9:00 AM and go directly from the airport. The booking stated that payment would be made at the property.
However, when I arrived, I was informed that my reservation had been canceled and that there were no rooms available. The front desk staff was extremely rude, and the manager was even worse—both were aggressive and made no effort whatsoever to resolve the situation.
Overall, it was a terrible experience.

2026-05-11 via Nuitee
K
Kuban couple kg
10
Pros:

Расположение, ресторан в отеле

2026-05-11 via Nuitee
D
Daniela couple it
9
Pros:

Our stay at the Park Ave turned out to be truly unforgettable. Although our arrival was a little disappointing at first — we were assigned a 4th‑floor room despite having paid extra for an upgrade and having requested a higher floor in advance — everything changed the following day.
Once we mentioned the issue, the Hotel Manager and the entire staff were incredibly kind, attentive, and genuinely committed to making things right. They upgraded us to a beautiful suite and went above and beyond to assist us with anything we needed throughout our stay.
Thanks to their professionalism and warmth, what began as a small setback quickly transformed into a wonderful experience. Leaving was honestly difficult, and I already can’t wait to come back as soon as possible.

Cons:

Nulla, è tutto perfetto! vorrei vivere nella splendida Suite di Hotel Park Ave per sempre! :-)

2026-05-06 via Nuitee
M
Mary Ellen solo_traveller us
10
Price & location was good for my needs. Place was immaculate.
Pros:

Loved your 15 floor bar.

Cons:

Breakfast service slow but food good.

2026-05-04 via Nuitee
M
Mary couple us
10
Wonderful staff great ambience and vibes
Pros:

This property was exquisite I would definitely stay here again. Hotel Park is very nice and conveniently located. I really enjoyed the restaurant attached. The vibes were amazing.

Cons:

The room could of been a little bigger, but that’s New York

2026-05-04 via Nuitee
D
Dianna couple us
10
Perfect stay in Midtown/Nomad/Murray Hill!
Pros:

Well located, clean, stylish and comfortable. Excellent staff!

Cons:

Only that our stay was too short!:)

2026-05-03 via Nuitee
V
Victor couple us
10
2026-05-03 via Nuitee
L
Lucienne couple pe
9
2026-05-02 via Nuitee
M
Mari family_with_children us
7
Nice. Room was decent, not as nice as it used to be in 2023, staff was nice, they threw away my hat.
Pros:

I had stayed here before and it was amazing. We had breakfast included and it was great, not this time. It would cost $30 per person. Also they changed the hotel quite a bit since our last visit in 2023, seemed more of a downgrade than an upgrade. Staff was nice. They came to fix our mini fridge same evening that we got there because it was not working. They where fast. Clean, pretty, good location.

Cons:

We arrived and noticed a bit of a "smokers" smell in the room. We decided to keep it but was disappointed paying so much for it. They did offer to change us to new room but my daughter liked the room with smell better than the other one they offered because it was bigger, less light though. When they offered a different room we went to see it and by accident I left my hat there. Few hours later when I realized I left the hat in the other room I called front desk to ask if the cleaning crew found it and they said the threw it away, MY BRAND NEW HAT. They didn't even place it in lost and found, EXTREMELY disappointing. They got us a ride to the airport that said was a flat rate of $65 but then when I arrived they said it was $75 plus add tip, So Don't be fooled with Flat rate. I rather have transparency on what it was going to cost. Uber would have been cheaper. It was fine, just not impressed at that price tag.

2026-05-02 via Nuitee
I
Iuliia couple es
8
Pros:

The hotel is incredibly stylish and modern. Everything felt brand new, high-quality, and beautifully designed. The aesthetic of the place is definitely its strongest point.

Cons:

Housekeeping was disappointing; our room wasn't cleaned after the first night, and we had to ask reception twice the next day to get it done. Also, our room was quite dark as the windows faced a neighboring building. Most significantly, I got food poisoning after dining at the hotel restaurant on our first night, which was very upsetting.

2026-04-30 via Nuitee
G
Genevieve solo_traveller us
9
2026-04-29 via Nuitee
E
Enrico Tobias couple us
10
Great hotel stay in the NoMad area
Pros:

Decent sized rooms. Working A/C. Great location. Great staff.

2026-04-28 via Nuitee