Hotel El Guía

Hotels
•
Geranios-Guia
9.4 (979 reviews)
Castanyer, 2, Sóller, Baleares, 7100 , Sóller , ES
+34 971 63 02 27

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Facilities

Full-service spa
Comprehensive recycling policy
Books
Guest education on local ecosystems and culture
Electric bicycle charging station
Free WiFi
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Poor cleaning
Noisy rooms

Categories

Cleanliness
8.8
Mixed sentiment regarding cleanliness; there was mention of 'bad cleaning' in one review.
Service
9.8
Several reviews mention friendly and attentive service.
Location
10
The location is often described as central and convenient, making it ideal for exploring.
Room Quality
9.3
Some issues mentioned with noise and softer mattresses, but overall rooms were described as clean and functional.
Amenities
9.3
The hotel offers good amenities, but some guests noted limitations (e.g., no elevator, limited breakfast options).
Value for Money
9.2
Price may be considered high given the mixed experiences reported, especially regarding food.
Food and Beverage
8.8
Breakfast quality was described as uninspiring and there were issues with dinner, affecting overall perception of food.
Overall Experience
10
Despite some drawbacks, many guests remain loyal and express a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:54

Property Description

Indulge at the Spa
Unwind and pamper yourself with massages, body treatments, and facials at our full-service spa. Relaxation awaits you!

Recreational Activities
Enjoy a sauna session, take a dip in the seasonal outdoor pool, or explore the area on bicycles available for rent. There's something for everyone seeking leisure.

Fine Dining and Amenities
Savor a delicious meal at the hotel's restaurant, or opt for room service. The bar/lounge offers a variety of drinks, and complimentary wireless internet keeps you connected.

With Hotel El Guía in Sóller, experience luxury and convenience at its finest. Book now for a memorable stay!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 979 reviews
Cleanliness: 8.8
Service: 9.8
Location: 10
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.2
Food and Beverage: 8.8
Overall Experience: 10
C
Charlotte • extended_group • gb
8
Charming, well located and friendly hotel stay
Pros:

Location is great. Staff were exceptionally helpful. Thanks especially to Chelsea.
A very comfortable hotel, good breakfast and very warm and friendly staff.

Cons:

Nothing

2026-08-07 • via Nuitee
J
Julie • extended_group • fr
9
Très bien
Pros:

Personnel très agréable. Petit déjeuner très bon. Très bon emplacement. Hôtel charmant

Cons:

Insonorisation. Notre fille avait une chambre dans un bâtiment différent du nôtre

2026-08-07 • via Nuitee
L
Laura • couple • it
10
2026-08-06 • via Nuitee
K
Katarzyna • family_with_children • nl
9
2026-08-04 • via Nuitee
L
Luca Ivo • couple • ch
8
2026-08-03 • via Nuitee
E
Elizabeth • solo_traveller • es
8
As enjoyable as always
Pros:

Location, and that it is still a familiar place

2026-07-25 • via Nuitee
S
Stephanie • couple • gb
10
Pros:

The location was very central. The staff were very helpful and polite.

2026-07-25 • via Nuitee
F
Franziska • couple • de
8
Pros:

Das Personal war sehr freundlich. Zimmer war groß und ruhige Lage obwohl die Soller Bahn gleich vor der tour ist. Beim Frühstück sind wir herzlich von einen älteren Mann begrüßt wurden, das fand ich sehr aufmerksam und nett. :)

Cons:

Leider war der Pool nicht so ansprechend, 7 Liegen und daneben gleich ich denke ein Agregator der Lärm gemacht hat. Lädt nicht zum Entspannen ein.

2026-07-24 • via Nuitee
S
Santiago • solo_traveller • ar
9
Muy buena opción para disfrutar Mallorca
Pros:

La habitación muy cómoda y la habitación

Cons:

Me gustó menos el desayuno: variedad, frescura, calidad

2026-07-23 • via Nuitee
F
Florence • family_with_children • fr
7
Pros:

Proximité du centre

Cons:

Chambre trop bruyante située juste à côté de la reception

2026-07-22 • via Nuitee
M
Maximilian • solo_traveller • de
9
2026-07-22 • via Nuitee
I
inmaculada • solo_traveller • es
9
Pros:

El excelente trato del personal

2026-07-20 • via Nuitee
N
Nina Lundby • couple • dk
10
Great!!
Pros:

Great location. Very close to the main square and the iconic train to Port de Soller (and Palma). Lovely to be able to jump in a nice pool after a long warm day. Lovely rooms with history, and good breakfast!

2026-07-18 • via Nuitee
A
Aymen • solo_traveller • fr
9
2026-07-18 • via Nuitee
C
Chantal • couple • fr
9
Super hôtel
Pros:

Charmant petit hôtel très bien placé

Cons:

Rien

2026-07-17 • via Nuitee
S
Sabine • couple • fr
9
Pros:

Très bien placé, la possibilité d’un parking

Cons:

Le parking n’est pas couvert et étroit pour un prix un peu élevé, Clim difficile à régler

2026-07-16 • via Nuitee
C
Carina • solo_traveller • fr
8
Belle hôtel
Pros:

Un personnel très attentionné. Nous avons demandé une chambre PMR et nous avons eu une chambre en dehors de l'hôtel mais confortable et propre.
L'hôtel est charmant dans un ancien bâtiment tres bien entretenu.

Cons:

La piscine et l'hôtel n'est pas accessible. J'aurais apprécié avoir cette information au préalable.
Par contre nous avons pu bénéficier de la piscine d'un hôtel proche et avons apprécié cette attention.
Le strapoentin de la salle de bain pmr n'est pas tres solide.

2026-07-16 • via Nuitee
M
Marc • solo_traveller • au
10
Pros:

Chelsea was a superstar! Thanks to her my stay was amazing and her help in organizing a taxi was so appreciated... thanks Chelsea

2026-07-16 • via Nuitee
M
Marion • solo_traveller • fr
10
Pros:

L'amabilité et la disponibilité du personnel.
Beau bâtiment, localisation centrale dans Soller. Proche des arrêts de bus et ferrocarril.

2026-07-14 • via Nuitee
C
catalina • couple • cl
10
Inmejorable
Pros:

Maravillosa atención. Hay estacionamiento. Bello estéticamente del hotel, que además es restaurante. La ubicación inmejorable. Lo mejor fue la atención cuando llegamos tarde nos esperaban con impecabilidad. Mucho mas bello que las fotos!

Cons:

nada.

2026-07-14 • via Nuitee