Garrison Hotel & Suites Dover-Portsmouth, an Ascend Collection Hotel

Hotels
Ascend Collection
9 (681 reviews)
200 Sterling Way , Dover , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Nice amenities
Clean rooms
Cons:
Some cleanliness issues noted
A/C issues affecting comfort

Categories

Cleanliness
8.25
Rooms were mentioned as clean but noted stickiness on the floor.
Service
9.25
Very helpful and friendly staff were mentioned frequently.
Location
9.25
Convenient location highlighted in several reviews.
Room Quality
8.25
Room quality was generally good, but A/C issues affected sleep quality.
Amenities
9.25
Good amenities with breakfast, pool, and decorations noted positively.
Value for Money
9.25
Considered a great value for the price in multiple reviews.
Food and Beverage
9.25
Breakfast variety and quality were praised.
Overall Experience
9.25
Many guests expressed a high overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:18

Property Description

Luxurious Accommodation:
The Garrison Hotel & Suites Dover-Durham offers elegant non-smoking rooms with modern amenities, ensuring a comfortable stay for guests. Each room features a private bathroom for added convenience.

Delicious Dining Options:
Start your day right with a delicious continental breakfast available daily at the hotel. Whether you prefer a hearty meal or a light bite, our diverse menu caters to all tastes.

Exceptional Services:
Our multilingual staff, fluent in German, English, French, and Filipino, are available 24/7 at the front desk to assist guests with any inquiries or guidance they may need during their stay.

Experience luxury, convenience, and exceptional service at The Garrison Hotel & Suites Dover-Durham, Ascend Collection. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

9
Based on 681 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
T
tc4racer Couples Key Colony Beach, Florida Keys, Florida
6
Need to pay attention to the details.
Pros:

I am sort of surprised by the more than 3 star reviews. Lets review:
1 - We arrived at 3:55pm. Check in is at 3pm. Room not ready. Just kept saying another 5 minutes. Got in room about 4:30. At least they have snacks, and did lower the rate for one nite.

2 - Breakfast. Pretty dismal. Rehydrated eggs every day and sausage patty. They so have some fruit, and energy bars to make up the inedible eggs. They ran out of coffee both days, and its luke warm at best. Thank God DD is 100yds away.

3- Moisture. Our room felt like a steam room. It was cold, but probably 80% humidity. The sheets actually felt "wet" when you get in bed. Just awful, I should have changed rooms but that is such a pain in the butt

4- "Full Kitchen" - No glassware. No paper towels.
5 - Left in the morning, asked for our garbage to be picked up and just two more towels. Got back to room. Nope, no change
6 - The parking lot is too small. When full, people actually parked in the Tesla charging stations!

Overall it is an "ok" place to stay as the location is great. But they really need to pay attention to the details.

2026-08-28 via Tripadvisor
5
530junep Couples
10
Quick overnight
Pros:

Enjoyed our stay! Room was clean, well appointed and quiet. Bed was super comfortable. Staff was pleasant and helpful. Breakfast was a huge surprise! Lots of variety and tasty. Would highly recommend this hotel.

2026-08-18 via Tripadvisor
E
EdTTH Family Atlantic Beach, Florida
6
One Year latter what happened?
Pros:

Not sure what happened inside one year. But the quality went down. Last July wonderful place, this year the hardwood floors in the rooms and lobby dirty. I didn’t dare walk without shoes. If the hardwood floors are dirty I am assuming the carpets are just as bad. Great location, beautiful town, would love to stay here again.

2026-08-14 via Tripadvisor
C
ChrisMcNeil Solo travel Washington DC, District of Columbia
10
Choice-group Hotel in Dover, N.H.
Pros:

Garrison Hotel, Dover NH
Visiting a sibling and her family during the December 2025 holiday season, I booked a room at the Garrison Hotel & Suites Dover-Portsmouth, an Ascend Collection Hotel in the Choice group of hotels (Room: $110; Taxes and other charges: $9.93). This will be my fifth stay at the Garrison, which I have selected because of its close location to my sister’s family home in Dover.

The hotel has consistently proved to be a good choice. The room was clean, well-furnished, and quiet throughout my stay. The front staff members were alert, helpful, and easy to understand. There are an indoor pool and a fitness center, and a grab-and-go breakfast was offered (although I had an early departure, so I declined the offer). Making and confirming the reservation was seamless and problem-free.

2026-01-11 via Tripadvisor
9
952donnan Couples
6
So-so
Pros:

The bed was comfortable, which is very important to us. However, leaving on the morning after a snowstorm, the driveway was not plowed or shoveled. Also, on reviewing the bill after staying there, I saw that the hotel itself charged a 17.99 service fee. Usually those kind of fees are charged by a booking company.

2025-12-03 via Tripadvisor
5
578sylk Couples Walnut Creek, California
8
I would stay here again
Pros:

I appreciate seasonal decorations and this hotel was fantastic with their Halloween decorations both inside and out. Every corner had some decor to be seen or be spooked by. I also appreciate seeing the bird feeder outside my window. For the first time, I saw a Cardinal and although this may seem mundane to anyone from this region, we do not have Cardinals in CA, therefore; I was delighted to see it.

We had the bigger room #227, clean (some stickiness on floor), complimentary slippers, toothbrush/paste, shampoo that suds, clock, & friendly staff. Room faced freeway-noise was not bothersome but I could hear it.

For breakfast there was a variety; eggs, sausage, cereal, easy oven pancakes, coffee, bagels/toast, fruit, juice (in a can :0)) - something for everyone, even soy milk.

A/C heater is that of a typical hotel. When I went to bed I made the error of putting it on auto, so when the temp dropped below the desired 63, it would kick on. I should have just stuck it at a temp so temp would not drop to become cold then kick on to become hot. Not a great night sleep for me because of this but I assume, if I had not made this error, it would have been much better sleep.

2025-10-27 via Tripadvisor
I
I1345SBtimh Family Wasilla, Alaska
10
Wonderful place to stay
Pros:

Great place to stay, prices were fair and the accommodations were wonderful. Rooms were clean and well maintained and services were fantastic. Would highly recommend them.

2025-10-22 via Tripadvisor
C
Colin couple gb
10
Pros:

Very helpful and friendly staff. Location convenient for locality

Cons:

Very little

2025-10-18 via Nuitee
R
Ralph solo_traveller us
10
Pros:

very accommodating/convenient to our family get together in Dover.

Cons:

I asked for a military discount(retired US Navy) the front desk was unable to accommodate.

2025-10-16 via Nuitee
R
Ronald couple us
10
Pros:

Decor. Breakfast.Pool! Room.

Cons:

nothing. awesome hotel. super cute and cozy. staff friendly and helpful!

2025-10-15 via Nuitee
W
Wanda
10
Pros:

The room was so beautiful and spacious
, smelled amazing, super clean, shower pressure was on great. Customer service was great, breakfast was good, after 2pm the served popcorn, definitely recommending this hotel to friends and family who visit. Area was gorgeous

2025-10-13 via Nuitee
C
Catherine M
8
Pros:

Staff is amazing. We had a smaller room this night and didn’t really care for it. It was a little too small. Parking was never a problem. We just enjoy the hotel.

2025-10-13 via Nuitee
O
olga family_with_children il
8
Pros:

The stuff was really friendly and get me a good trip advice.
The Halloween decorations were good.

Cons:

The water tap was splitting in the gym.

2025-10-12 via Nuitee
V
Vanessa
6
Pros:

We booked what they said was the best room in the hotel, but it had mold in the dresser draws and shower floor was broken, dirty, and had a temporary putty on it. Should not offer to anyone else until those two items are fixed.

2025-10-11 via Nuitee
K
Kayden family
10
Pros:

The staff was wonderful and the place was all decked out for Halloween later on in the month. It was very clean and definitely recommend it.

2025-10-11 via Nuitee
J
Jessie family_with_children us
10
2025-10-11 via Nuitee
M
Michael partner
10
Pros:

Accommodating staff and fun decorations

2025-10-10 via Nuitee
B
Bouquet family
10
Pros:

The friendly staff and excellent service.

2025-10-10 via Nuitee
J
Jennifer family
10
Pros:

Everyone was so nice, loved the decorations! Such a fun experience

2025-10-10 via Nuitee
P
Petrenia
10
Nice room
Pros:

Room was nice and clean. Breakfast was good. Lots of Halloween decorations so I’m sure Christmas would be awesome!

2025-10-10 via Nuitee