Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Overpriced
Limited breakfast variety

Categories

Cleanliness
7.5
The shower floor and walls had mould and there was a mouldy smell in the bathroom.
Service
9
The staff was described as friendly and helpful, contributing positively to the experience.
Location
8.5
The location was noted to be close to the railway station and the city center, despite some concerns about the surrounding area.
Room Quality
8
Rooms were spacious but decor was simple and some rooms had maintenance issues.
Amenities
8
Amenities like a good breakfast were mentioned but with room for improvement.
Value for Money
7.5
Some reviews suggested the hotel was overpriced for the quality received.
Food and Beverage
7.5
Breakfast options were good but could benefit from more variety.
Overall Experience
8
Overall satisfaction was high despite some issues, reflecting a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:56

Property Description

Luxurious Amenities
Hotel San Michele offers a range of luxurious amenities including concierge services, allergy-free rooms, and a terrace for guests to enjoy.

Modern Comforts
Guests can expect modern comforts in the air-conditioned rooms, such as a flat-screen TV, a minibar, and a private bathroom with a bidet.

Convenient Location
Situated near popular attractions like San Gregorio Armeno and Naples National Archeological Museum, Hotel San Michele is the perfect choice for travelers looking to explore Naples.

Experience luxury and convenience at Hotel San Michele. Book your stay now to enjoy a memorable experience in Naples.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 855 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 8
P
Piotr • extended_group • gb
9
Very helpful staff, great location ! Fully recommended !!!
Pros:

Good location, big rooms and nice atmosphere. Also roof bar was ok

Cons:

Can be maybe a bit refresh like paint.

2026-07-24 • via Nuitee
L
Lena • solo_traveller • se
9
Bra boende centralt
Pros:

Rent, nära station och gamla stan, fint rum, frukost på takterrassen

2026-07-23 • via Nuitee
S
Sandra • couple • de
7
2026-07-20 • via Nuitee
D
Danny • family_with_children • nl
9
Super!
Pros:

Ligging is goed. Je zit op loopafstand van historisch centrum en station is dichtbij voor treinen naar Pompei of Sorrento

Cons:

Parkeren is lastig. Hebben en valet service. Maar is prijzig in vergelijk met andere hotels. Maar mocht de pret niet drukken.

2026-07-19 • via Nuitee
D
Diego • family_with_children • es
9
Muy bueno!
Pros:

Muy cómodas las habitaciones, amplias, limpio. Martina excelente disposición y excelente persona.

Cons:

Queda cerca a Napoli Centrale pero la zona da impresión de inseguridad pero no es así. La poca variedad en el desayuno.

2026-07-17 • via Nuitee
M
Michelle • solo_traveller • au
8
Spacious comfortable rooms
Pros:

Very spacious room for three of us. Smart TV. Shutters on the windows to block out the light. Good size bathroom. Close to station, shopping district and old town. Breakfast was varied. There was a small roof top bar to enjoy an apperitivo in the afternoon/evening.

Cons:

The street it was on was very dirty and a bit seedy, as were many of the surrounding streets. The main street a minute up the road was very busy and noisy. No nice view from roof top bar and the bar was not staffed all the time. No teaspoons in the room for tea. Not quite 4 stars as described.

2026-07-17 • via Nuitee
L
Lorena • couple • es
9
Ideal para estar unos días en Napoles
Pros:

La ubicación y la amabilidad de todo el personal.

Cons:

Nada.

2026-07-17 • via Nuitee
I
Isabel • couple • es
8
2026-07-17 • via Nuitee
K
Kathrine • family_with_children • dk
10
2026-07-16 • via Nuitee
F
FAUSTO • solo_traveller • it
8
2026-07-14 • via Nuitee
L
Liat • solo_traveller • il
10
2026-07-13 • via Nuitee
R
Renata • solo_traveller • pl
8
2026-07-12 • via Nuitee
G
gloria • solo_traveller • it
6
2026-07-12 • via Nuitee
M
Michelle • couple • au
9
Perfect location, super comfortable rooms and fabulous reception staff
Pros:

Very comfortable, friendly and helpful reception staff who offered great suggestions and cheerfully booked a cab to airport after working out recommended times for us , good value, good location for old town and train

Cons:

Breakfast was okay but we had to ask for items that were depleted and hadn’t been replenished. There was a large extended family breakfasting at the same time who had cleaned out most of everything but staff hadn’t attempted to replenish and were not overly happy to do so.

2026-07-12 • via Nuitee
C
Cristina • extended_group • es
8
2026-07-11 • via Nuitee
M
Matteo • family_with_children • it
10
Soggiorno perfetto: accoglienza, comfort e colazione super.
Pros:

Abbiamo soggiornato in questa struttura situata in una posizione centralissima, perfetta per esplorare il cuore storico di Napoli.
Fin dall'arrivo, siamo stati accolti da due ragazze alla reception estremamente gentili e disponibili, che hanno reso l'esperienza fin da subito molto positiva. La nostra camera quadrupla era impeccabile: spaziosa e dotata di ogni comfort, tra cui aria condizionata, frigobar, asciugacapelli e un set completo di cortesia (biancheria e shampoo). Abbiamo particolarmente apprezzato il servizio di pulizia, puntuale e accurato ogni giorno.
Il punto di forza è stata la colazione: davvero super abbondante e varia! La scelta spaziava tra torte fatte in casa, brioche fresche, frutta e un'ottima selezione di prodotti senza glutine, oltre al servizio caffetteria.
Un ringraziamento speciale per la grande flessibilità: ci hanno offerto la possibilità di lasciare i bagagli e di usufruire della terrazza climatizzata anche dopo il soggiorno in attesa della partenza della nostra nave. È stato un soggiorno ottimo e molto piacevole, consigliatissimo!

Cons:

Sinceramente niente.

2026-07-10 • via Nuitee
A
Anna-Karin • solo_traveller • se
8
2026-07-07 • via Nuitee
A
ATHANASIOS • family_with_children • gr
10
2026-07-07 • via Nuitee
I
isabelle • couple • ch
9
2026-07-01 • via Nuitee
V
Victor • couple • ca
9
2026-06-29 • via Nuitee