Al Jamal Hotel

Hotels
Independent
9.2 (17 reviews)
Mohammed Al Rawashdeh St, No. 5, Opp. Jordan University Hospital, Amman, 11953 , Amman , JO

Facilities

Health or beauty spa nearby
Long-term parking
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Cleanliness frequently praised
Friendly and helpful staff (named employees praised)
Convenient central location
Good breakfast / tasty restaurant food
Quiet and comfortable stay mentioned by several guests
Cons:
WiFi/internet connectivity problems and at least one report of suspicious network behavior
Room issue: refrigerator door positioned poorly and unusable
Occasional slow response / receptionist attitude reported by one guest
Minor service delays when requesting items

Categories

Cleanliness
9.6
Multiple reviews explicitly praise cleanliness (e.g., 'Very clean room', 'النظافة رائعة جدا', 'Clean'). Overall strong positive sentiment on room and hotel cleanliness.
Service
9.8
Consistent praise for staff and specific employees (Rabah, Hytham, reception team) describing them as helpful, kind and cooperative; several reviews highlight excellent responsiveness and hospitality.
Location
9.4
Several mentions of convenient, central location near main street and services ('Location', 'الموقع قريب من الشارع الرئيسي', 'near the main street'). Strong positive sentiment.
Room Quality
8.6
Mixed comments: generally positive about rooms being clean and quiet, but specific negatives such as an unusable refrigerator orientation and occasional complaints about reception responsiveness affect room convenience.
Amenities
7.8
Some negatives around internet access and security concerns (wifi issues, 'internet مايفتح', report of suspicious network behavior), while restaurant/breakfast amenities are praised. Overall mixed-to-slightly-negative sentiment.
Value for Money
9.2
Implicitly positive or not frequently mentioned; guests recommend staying and express satisfaction, so value aligns with the target overall rating.
Food and Beverage
9.5
Multiple positive remarks about breakfast and restaurant food ('breakfast was great', 'المطعم طعامه لذيذ'). Food service receives favorable sentiment.
Overall Experience
9.7
Overall overwhelmingly positive guest sentiment ('Outstanding', 'Everything', 'من أميز الإقامات'), with praise for staff, cleanliness and location driving a strong overall experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-31 13:19

Property Description

Luxurious Amenities - Enjoy the terrace views, complimentary wireless internet, and concierge services at this Art Deco hotel. Pamper yourself with on-site shopping, a hair salon, and in-room dining options.

Culinary Delights - Indulge in international cuisine at the Jamal restaurant or opt for room service while admiring the stylish decor. The hotel offers a range of dining options to satisfy your cravings.

Convenient Facilities - Stay connected with complimentary wired internet, utilize the business center, and take advantage of the event space for conferences. Additional perks include dry cleaning services and a roundtrip airport shuttle for a hassle-free stay.

Book your stay at Al Jamal Hotel in Amman, where luxury and convenience await!

Important information:

  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Guest Reviews

9.2
Based on 17 reviews
Cleanliness: 9.6
Service: 9.8
Location: 9.4
Room Quality: 8.6
Amenities: 7.8
Value for Money: 9.2
Food and Beverage: 9.5
Overall Experience: 9.7
B
Basel couple us
10
Outstanding
Pros:

Everything

Cons:

The refrigerator was in the corner and the door opened toward the wall and was bordered by the couch and was useless and was not accessible. They should exchange it with another one that opens to the other side.

2026-05-30 via Nuitee
B
Basel solo_traveller ps
8
Good
Pros:

Location

Cons:

Nothing

2026-05-26 via Nuitee
A
Al-jorany solo_traveller iq
8
2026-05-25 via Nuitee
K
Khaled solo_traveller de
9
إقامة مريحة
Pros:

War alles gut

Cons:

Nichts

2026-05-22 via Nuitee
F
FRANCESCO couple ae
10
2026-05-22 via Nuitee
L
Latayfeh solo_traveller jo
10
ربي يجزاك بخير اخ هيثم
Pros:

ربي يجازيك بخير اخ هيثم
بغيت غير نشكرك بزاف على هاد التعامل الراقي والمساعدة ديالك كنشكرك على التفهم والتعاون ديالك تبارك الله عليك
شكون الهدرا ديالك مزيونة بزاف
ان شاء الله ما زال لينا شي زيارة قريبة عندكم

2026-05-22 via Nuitee
عبدالله solo_traveller sa
10
2026-05-18 via Nuitee
A
Ahmed solo_traveller eg
5
Pros:

Location and also food

Cons:

Still there are technological playing by my body sensors and was trying to take data from my laptop and accounts by Wifi and opened my room second time problem with AI

2026-05-15 via Nuitee
I
Idrees solo_traveller il
9
2026-05-15 via Nuitee
S
Suhair Imran solo_traveller ps
9
Pros:

Very great hotel .the staff especially Rabah at the reception ; he was so cooperative.Very clean room and place , near the main sterrt where you can visit many places easy..breakfast was great and the staff so nice ..i surely will recommend it ...

2026-05-14 via Nuitee
عبد الرحمن solo_traveller sa
10
من أميز الإقامات في الأردن
Pros:

لطافة وبشاشة وتواضع وكرم مدير الفندق السيد هيثم الخوالدة وزملائه الموظفين ..

2026-05-13 via Nuitee
S
Samer solo_traveller jo
10
Pros:

النظافة والطاقم المميز

Cons:

لا يوجد

2026-05-13 via Nuitee
D
Dr. Bajis Amr solo_traveller ps
8
Pros:

Clean

2026-05-12 via Nuitee
S
samer couple ae
10
2026-05-10 via Nuitee
ليلى couple sa
8
2026-05-05 via Nuitee
K
Karim solo_traveller il
5
2026-05-02 via Nuitee
S
saud couple sa
10
2026-05-02 via Nuitee
S
saud couple sa
10
Pros:

بصراحه الفندق جميل ونظيف يعيبه التاخير اذا طلبت شي من الاستقبال لكن بصفه عامه انصح بالسكن فيه

2026-05-01 via Nuitee
M
Mohammad family_with_children de
8
2026-05-01 via Nuitee
شامر solo_traveller sa
8
2026-04-29 via Nuitee