ION City Hotel, Reykjavik, a Member of Design Hotels

Hotels
Design Hotels
9 (325 reviews)
Laugarvegur 28 , Reykjavík , is

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconvenient breakfast setup

Categories

Cleanliness
8.31
Some guests mentioned dirty rooms and stained furniture, indicating a need for better maintenance.
Service
9.99
Excellent service highlighted by guest experiences, especially with staff like Virginia.
Location
9.82
Great location for exploring local attractions and restaurants.
Room Quality
7.77
Some rooms described as small or basic, with issues like uncomfortable furniture.
Amenities
8.79
Unique features noted, but some amenities were lacking or not as expected.
Value for Money
9.25
Value perceived as reasonable, though some thought improvements were needed.
Food and Beverage
8.81
Breakfast arrangement mentioned as inconvenient, but overall dining options positively reviewed.
Overall Experience
9.27
Guests enjoyed their stay, highlighted by location and staff, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:07

Property Description

Central Location on Laugavegur Shopping Street
Experience luxury at ION City Hotel, Reykjavik, a Member of Design Hotels, situated on the vibrant Laugavegur shopping street. Enjoy convenient access to nearby attractions like the Einar Jónsson Museum and Hallgrímskirkja Church.

Modern Amenities and Services
Unwind in rooms with stunning sea or city views and relax with satellite TV. Take advantage of the fitness centre, on-site bar, and 24-hour front desk for a seamless stay. Explore the diverse dining options and entertainment venues just steps away from the hotel.

Proximity to Popular Landmarks
Discover iconic landmarks such as the Solfar Sun Voyager and The Pearl within walking distance. With Lækjartorg station nearby, exploring Reykjavík's treasures is effortless.

Book now for an unforgettable stay at ION City Hotel, Reykjavik, a Member of Design Hotels.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEF

Location

Guest Reviews

9
Based on 325 reviews
Cleanliness: 8.31
Service: 9.99
Location: 9.82
Room Quality: 7.77
Amenities: 8.79
Value for Money: 9.25
Food and Beverage: 8.81
Overall Experience: 9.27
P
Patrick couple at
10
Pros:

Tolle Bank mit Aussicht am Fenster

2026-08-19 via Nuitee
A
Alberto solo_traveller us
10
Pros:

The location, facilities and staff are excellent.
Great experience overall.

2026-08-19 via Nuitee
L
Ladina Melissa couple ch
8
Good but too expensive
Pros:

The location is great with many restaurants and shops right around the corner. Check out is done really quickly and time efficient.

Cons:

There was a lot of dust in our room and the prices are quite high. They didn't provide all of the amenities for the total number of people booked, i.e. in our room (booked for two) there was only one spoon and so on.

2026-08-19 via Nuitee
J
Jeannine couple de
10
Tolle Lage, alles super
2026-08-15 via Nuitee
D
Derk solo_traveller de
8
2026-08-08 via Nuitee
W
Wendy solo_traveller us
9
2026-08-07 via Nuitee
W
Wendy solo_traveller us
9
2026-08-07 via Nuitee
H
Hideo62 couple jp
10
2026-08-06 via Nuitee
Y
Yechiel couple il
9
A young and vibrant place in the city center
Pros:

in the middle of the town. next to everything you need. and the hotel stuff is legendary

Cons:

unfortunately - no parking space

2026-08-04 via Nuitee
S
Sonja couple za
9
Lovely city hotel in a great location
Pros:

The hotel has got a very nice modern and contemporary feel which we really enjoyed. The staff is extremely friendly and very accommodating. We were able to check in before the advertised check in time without any hassle which really helped.
We were also able to store our bags for free while we hiked the Laugavegur trail and we collected the bags on our last night at the hotel before leaving for the airport the following day.
The location of the hotel is great - right in the heart of Reykjavik with lots of nice shops and restaurants all within walking distance.

Cons:

The rooms all face the busy pedestrian street and it can get very noisy in the evening and at night time when people are still out and about enjoying the pubs and bars in the neighborhood. If you are a light sleeper then you will not be able to open the windows for any fresh air because the noise will more than likely keep you awake :-(

2026-08-03 via Nuitee
M
Mario extended_group it
8
Ottima soluzione in pieno centro
Pros:

Posizione ottima proprio in centro, zona pedonale. Ambiente molto carino.
Camera nel complesso comoda e molto piacevole. Staff cordiale

Cons:

Non è necessariamente un difetto ma è una cosa che dovrebbero specificare meglio: non c’è la possibilità di fare colazione nella struttura, ti consigliano una pasticceria/forno a circa 100 metri.
Proprio perché è in zona pedonale nel caso in cui si arrivi con l’auto, non è detto che si riesca a parcheggiare con facilità.

2026-06-10 via Nuitee
L
Ladina Melissa solo_traveller ch
10
Really nice!
Pros:

The rooms are very clean and spacious and the showers are amazing. The staff is really nice and welcoming - I was even offered a glass of prosecco during check-in! The location is also pretty great and there are a lot of good restaurants close by.

Cons:

It is rather pricey but still worth it.

2026-06-09 via Nuitee
J
Jonathan couple gb
8
2026-05-25 via Nuitee
T
Tricia couple gb
8
2026-05-24 via Nuitee
A
agnes couple pf
10
2026-05-18 via Nuitee
A
agnes couple pf
10
2026-05-05 via Nuitee
R
Rebecca couple us
10
2026-04-17 via Nuitee
S
Shan couple gb
8
2026-04-02 via Nuitee
J
Josh couple us
10
Very cozy and comfortable stay, we will be back!
Pros:

Great location, great room, wonderful staff!

Cons:

No on-site parking

2026-03-31 via Nuitee
J
Jon couple gb
9
Great hotel in the heart of downtown Rekkers!!
Pros:

Location location location!! Very helpful staff.

Cons:

No breakfast but not a deal breaker given the amount of cafes around the area.

2026-03-29 via Nuitee