Hotel Indigo - Cardiff by IHG

Hotels
•
Hotel Indigo
8.9 (7522 reviews)
Dominions Arcade , Cardiff , gb
+442920102705

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable rooms
Cons:
Minor cleanliness issues
Bar closing early

Categories

Cleanliness
8.38
Some negative feedback about cleanliness in the room, but the overall impression was positive.
Service
9.35
Staff were consistently praised for their warmth, helpfulness, and friendliness.
Location
9.19
Multiple reviews highlighted the excellent location in the heart of Cardiff.
Room Quality
8.84
Rooms were often described as lovely, comfortable, and well-equipped.
Amenities
8.67
Amenities were positively noted, including the charming cafe and comfortable bar area.
Value for Money
8.63
Overall perception was that the hotel offered good value for the quality provided.
Food and Beverage
8.98
Breakfast was frequently praised, though noted to be pricey by some guests.
Overall Experience
9.15
Guests generally reported a wonderful stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:36

Property Description

Luxurious Accommodations
Hotel Indigo - Cardiff offers stylish rooms with modern amenities including air conditioning, flat-screen TVs, and plush bathrobes. Some rooms even feature a cozy seating area for relaxation.

Convenient Facilities
Guests can unwind at the terrace, stay active at the fitness centre, or enjoy a refreshing drink at the on-site bar. The 24-hour front desk ensures your needs are met promptly for a hassle-free stay.

Prime Location
Located just steps away from St David's Hall and Cardiff Castle, Hotel Indigo - Cardiff is the perfect base for exploring the city. With popular attractions like Motorpoint Arena Cardiff and Principality Stadium nearby, convenience is at your doorstep.

Book now to experience the perfect blend of luxury and convenience at Hotel Indigo - Cardiff.

Important information:

Please note the card used for the booking must be presented upon arrival for verification.

Booking via third party are required to fill in an authorization form prior to arrival. Please contact the property after booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 7522 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.19
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 9.15
J
John • family_with_children • gb
8
Will be back
Pros:

Location and staff

Cons:

Air conditioning was not working in our room but staff moved us to resolve the issue

2026-07-04 • via Nuitee
R
Ross • solo_traveller • gb
10
2026-07-04 • via Nuitee
C
Christa • solo_traveller • ch
9
Pros:

Sehr schönes, modern eingerichtetes Zimmer.

Cons:

Sehr hellhörig

2026-07-04 • via Nuitee
S
Simon • solo_traveller • gb
8
2026-07-04 • via Nuitee
G
George • extended_group • gb
10
2026-07-03 • via Nuitee
A
Anthony • solo_traveller • gb
8
2026-07-03 • via Nuitee
S
Samuel • couple • gb
8
Nice design and an excellent location for Cardiff centre.
Pros:

Superbly located and nicely decorated hotel. Reception were very welcoming and check in was simple. Room was comfortable and has a fun interior design.

Cons:

No complaints.

2026-07-02 • via Nuitee
R
Rebecca • solo_traveller • gb
10
A super stay - extremely super location - staff welcoming and exceptionally helpful. A great stay - thank you!
Pros:

Convenient location
Stylish rooms
Comfortable beds

Cons:

Nothing

2026-07-02 • via Nuitee
T
Travellers26 • solo_traveller • gb
10
A great hotel
Pros:

The staff at reception were very friendly, polite and helpful, very pleasant to talk to

2026-07-01 • via Nuitee
B
Bryan • solo_traveller • fr
9
Pros:

Good location in the heart of Cardiff
Good breakfast

Cons:

Parking and access to the parking is not that simple, but by using the parking recommended it is relatively cheap

2026-07-01 • via Nuitee
A
Amanda • solo_traveller • gb
10
Quirky and comfortable.
Pros:

The staff were very friendly. We loved the quirky style of the hotel. Breakfast was amazing with plenty of choice. The accessible room was perfect with plenty of space and a good sized wet room with shower chair available.

Cons:

Prices were high as there was a concert on, which we were there for. I disagree with the huge increase in prices just for this but nevertheless the stay was perfect

2026-06-30 • via Nuitee
C
Chloe • solo_traveller • gb
9
Staff on reception when we checked in was great, room was clean and the extra touches were great. Stayed for the Metalli
Pros:

Hotel was in a great location, close to the stadium which we wanted.

Cons:

N/A

2026-06-30 • via Nuitee
L
Leah • couple • gb
10
2026-06-30 • via Nuitee
G
Gregor • solo_traveller • gb
8
2026-06-30 • via Nuitee
S
Samarth • couple • gi
9
2026-06-30 • via Nuitee
A
Angharad • couple • gb
10
Will definitely be back again.
Pros:

Central, Welsh themed with Welsh sayings etc. The property was also very clean.

Cons:

Nothing.

2026-06-29 • via Nuitee
L
Louise • couple • gb
9
Pros:

Close proximity to Blackweir Fields.

2026-06-29 • via Nuitee
A
Aleš • couple • cz
8
Nothing exceptional but would definitely stay again.
Pros:

Convenient location.
Nice reception staff.
Clean.
One EU style electrical outlet.

Cons:

Very slow elevator :)
A little harder to find the reception, but the location of the hotel itself is great.
Not a great view from the window.

2026-06-29 • via Nuitee
L
Louise • couple • gb
10
Brilliant location .Quirky comfy rooms.
Pros:

Lovely rooms. Comfy bed. Excellent location

2026-06-29 • via Nuitee
F
Forster • couple • gb
8
2026-06-29 • via Nuitee