Holiday Inn Express - Grand Island by IHG

Hotels
•
Holiday Inn Express
8.5 (1284 reviews)
2761 Long Road , Grand Island , US
+1 716-775-0007

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly staff
Good breakfast options
Cons:
Noise from elevators
Issues with cleanliness
Breakfast quality varied

Categories

Cleanliness
7.89
Multiple mentions of cleanliness issues, including broken shower door and dirty walls.
Service
9.36
Staff were described as excellent and very friendly.
Location
8.9
Some reviews mention the location positively, though a bit isolated.
Room Quality
8.35
Rooms were generally large and comfortable, but some issues with noise.
Amenities
8.88
Facilities like pools and breakfast options were well received.
Value for Money
8.34
Views on value for money are mixed, some found it a bit pricey.
Food and Beverage
7.39
Breakfast was noted as disappointing in certain reviews.
Overall Experience
8.86
Overall, guests appreciated their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:19

Property Description

Convenient Location in Niagara Falls
Holiday Inn Express - Grand Island, an IHG Hotel, is conveniently located just 10 km from Niagara Falls Conference Center. Enjoy easy access to popular attractions and events in the area.

Modern Amenities for Comfort
Relax and unwind in the indoor pool or stay active at the fitness centre during your stay. With air conditioning in every room, a coffee machine, and free WiFi, comfort is guaranteed at Holiday Inn Express - Grand Island.

Convenience at Your Fingertips
From a 24-hour front desk and concierge service to a business centre and vending machines offering snacks and drinks, we ensure a hassle-free stay for our guests. Don't miss out on the sun terrace for a perfect way to start or end your day.

Book your stay at Holiday Inn Express - Grand Island, an IHG Hotel, for a memorable experience in Niagara Falls.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1284 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
D
Denise • couple • au
10
Pros:

Xx

2026-09-11 • via Nuitee
D
Daniela • family_with_children • us
9
2026-09-11 • via Nuitee
C
Calvin • family_with_children • us
10
It was nice
Pros:

Close to Niagara Falls

Cons:

Broken doors by pool did not stop kids from going there. They closed breakfast bar too early. They did not keep it open till the time indicated of 10am.

2026-09-04 • via Nuitee
A
Ana • family_with_children • us
8
2026-09-02 • via Nuitee
H
Hayrünnisa • family_with_children • tr
10
Beğendim
Pros:

Temiz- Güleryüzlü- Kahvaltısı USA a göre çok iyi✌️

2026-08-31 • via Nuitee
N
Naveed • family_with_children • pk
8
I am happy overall to stay this location
Pros:

Value for money

Cons:

Bed was not comfy

2026-08-30 • via Nuitee
G
Gustavo • family_with_children • us
5
It’s was okay
Pros:

The breakfast was fine

Cons:

I got a room with a sofa bed however I did not get the bedding, there was no one in the front desk just a paper with a phone number and no one answered, I couldn’t even leave a message (never got the bedding) The bathroom wasn’t that clean the shower had hair on the wall and floor.

2026-08-30 • via Nuitee
H
Hector • solo_traveller • co
9
2026-08-27 • via Nuitee
K
Korinda • solo_traveller • us
10
2026-08-25 • via Nuitee
M
Manan • family_with_children • us
6
Cons:

the breakfast had very few options. besides, they had bagels and no cream cheese, which bagels are eaten without cream cheese?

2026-08-24 • via Nuitee
M
Mills h • solo_traveller • us
10
2026-08-24 • via Nuitee
C
Carl • family_with_children • us
8
Good hotel close to the falls
Pros:

Breakfast was great. Room was a good size and close to the elevator. Double elevators were good and useful because the hotel was slamming. Location was great. Really quick ride over to the falls and back.

Cons:

Cleanliness could improve. Nothing was outright dirty but just little things like a better vacuum on the floors in the hallways, and cleaning done on the bathroom surfaces and sink. The staff was super kind, but just a little bit nonchalant. They may have just been feeling overwhelmed with the amount of people at the hotel.

2026-08-24 • via Nuitee
K
Kimberly • family_with_children • us
10
Comfortable and good, secluded location.
Pros:

Everything was very nice and upscale. The bathroom looked new. Very nice facility. It is secluded, but offers dining on the rooftop, so no need to search out restaurants at night.

2026-08-24 • via Nuitee
E
elaine • family_with_children • co
10
2026-08-19 • via Nuitee
M
Martina • couple • it
9
2026-08-17 • via Nuitee
F
Farig • family_with_children • us
10
2026-08-16 • via Nuitee
R
Rajeev • extended_group • in
10
Had a peaceful and pleasant experience.
Pros:

Breakfast was excellent with combination of nutrition value foods. Location was mesmerizing with plenty of space around the hotel which elevated the overall experience.

Cons:

No Complaints.

2026-08-12 • via Nuitee
J
Johanna • family_with_children • us
10
Genial
Pros:

Todos estuvo limpio y el desayuno excelente

Cons:

En realidad todo me gustó..

2026-08-10 • via Nuitee
F
Febin • extended_group • us
10
2026-08-07 • via Nuitee
S
Sandra • family_with_children • us
9
2026-08-06 • via Nuitee