Holiday Inn Express & Suites - Houston IAH - Beltway 8 by IHG

Hotels
•
Holiday Inn Express
7.9 (1848 reviews)
1920 North Sam Houston Parkway East , Houston , us
+1 346-571-6670

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Good breakfast
Convenient location
Value for money
Cons:
Unfriendly staff
Issues with maintenance
Language barrier at reception

Categories

Cleanliness
7.48
Cleanliness mentioned positively but several reviews indicate issues such as dirty looks and dim lighting.
Service
8.45
Mixed sentiment; some positive service comments but multiple complaints about unfriendliness and rudeness from staff.
Location
7.99
Location was positive, mentioned as convenient and accessible, though some convenience issues were noted.
Room Quality
7.44
Rooms were mostly clean and comfortable, but issues with lighting and maintenance noted.
Amenities
7.47
Basic amenities were satisfactory but there were complaints about missing features such as an indoor pool.
Value for Money
8.43
Value perceived positively in context with clean facilities and satisfactory breakfast.
Food and Beverage
8.48
Breakfast was consistently praised as good, contributing positively to the overall meal experience.
Overall Experience
7.45
Overall experience was good but marred by several negative comments regarding service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:43

Property Description

Convenient Location
Holiday Inn Express & Suites - Houston IAH - Beltway 8, an IHG Hotel, strategically situated near major attractions such as BBVA Stadium, Minute Maid Park, and George Bush Intercontinental Airport.

Modern Amenities
Enjoy a comfortable stay with free WiFi, a fitness centre, outdoor pool, and well-equipped guest rooms featuring a desk and coffee machine.

Convenience at Your Fingertips
Benefit from 24-hour front desk service, airport transfers, business centre, and on-site vending machines offering snacks and drinks. Book now for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 1848 reviews
Cleanliness: 7.48
Service: 8.45
Location: 7.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 7.45
Y
Yao • couple • us
7
2026-07-25 • via Nuitee
R
Rudy • solo_traveller • us
10
Pros:

Good breakfast , staff was great help

Cons:

NA

2026-07-24 • via Nuitee
S
Sharon • couple • us
10
Great stay before our morning flight
Pros:

Great location with a good breakfast; the room was large and impeccably clean; we live a considerable distance from the airport so we will likely stay here again when we have an early morning flight

Cons:

The carpet was dated and stained but everything was very clean

2026-07-24 • via Nuitee
A
Andrea • family_with_children • it
7
Lo risceglierei!
Pros:

La posizione è vicina al aeroporto. Il personale cordiale. La colazione anche se non completa è molto buona ed abbondante, direi TOP per il rapporto qyalita prezzo.

Cons:

La pulizia delle parti comuni e della moquette della stanza è veramente approssimativa. I letti invece erano con lenzuola pulite e fatti bene.

2026-07-24 • via Nuitee
Y
yana • solo_traveller • be
1
Slechtste hotel ooit!
Pros:

De marihuana geur voor het binnen komen

Cons:

De shuttle dienst die ons in de steek liet na verschillende oproepen!

2026-07-23 • via Nuitee
A
Atcheson • couple • us
8
2026-07-23 • via Nuitee
N
Niven • couple • gb
8
2026-07-22 • via Nuitee
D
David68 • solo_traveller • fr
5
Cons:

Piscine fermée et loin du centre. Pas de télécommande pour la TV

2026-07-21 • via Nuitee
P
Paul • family_with_children • us
1
Pros:

Room was ok

Cons:

Pool
Was filthy and unusable

2026-07-19 • via Nuitee
J
Jennifer • solo_traveller • us
7
Pros:

Rooms were nice. Bath tub was very slippery.

Cons:

Pool was not available. 6 grand kids were very disappointed!

2026-07-18 • via Nuitee
J
Jose • solo_traveller • us
8
2026-07-16 • via Nuitee
H
Haidan • couple • ma
9
2026-07-12 • via Nuitee
L
Lawrence • couple • us
4
2026-07-10 • via Nuitee
A
alexis • extended_group • us
10
Pros:

Clean

2026-07-10 • via Nuitee
T
Tuta Jr • solo_traveller • br
6
Pros:

Atendimento dos funcionários

Cons:

Instalações do hotel ja meio velhos precisando de reforma

2026-07-08 • via Nuitee
T
Trejo • couple • us
10
2026-07-08 • via Nuitee
G
Griselda • solo_traveller • us
10
2026-07-08 • via Nuitee
E
Edna • family_with_children • us
5
Not satisfied
Pros:

The room wasn’t to clean you could see dust on all the corners and the room it self had a bad smell

Cons:

The pool was closed and I was looking forward to it cause I had my granddaughter

2026-07-07 • via Nuitee
R
Rhonda • couple • us
10
2026-07-07 • via Nuitee
H
Hira • solo_traveller • ae
3
2026-07-06 • via Nuitee