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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Safety deposit box
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Canoeing
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Dry cleaning
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Diving
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Windsurfing
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Snorkelling
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Non-smoking throughout
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Daily housekeeping
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Shared lounge/TV area
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Modern Accommodation with Prime Location
Comfortable Rooms with Amenities: Enjoy a relaxing stay in our rooms equipped with a flat-screen TV, private bathroom, and a cozy seating area.
Convenient Services: Benefit from our 24-hour front desk, free WiFi, and access to a business center with complimentary newspapers during your stay.
Explore Nearby Attractions: Immerse yourself in the local culture by visiting Portas da Cidade and Santuario Nossa Senhora da Esperanca just a stone's throw away.
Book now for a memorable experience at Neat Hotel Avenida in Ponta Delgada!
Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Ubicació
Auf unserer Reise von Hamburg auf die Insel Faial hatten wir eine Zwischen-Übernachtung im Hotel Neat Hotel Avenida. Das Hotel liegt im Zentrum von Ponta Delgada und es sind nur wenige Schritte zur schönen Promenade. Wir bekamen das Zimmer 515, ein gut ausgestattetes Standardzimmer. Das Zimmer verfügt über ein gutes Lichtkonzept und war sehr sauber und gepflegt. Das Personal war sehr freundlich und hilfsbereit trotz unserer späten Anreise.
Die großen Kopfkissen waren sehr fest und ungeeignet für ein entspanntes Schlafen. Das Badezimmer wirkte wie „in die Jahr gekommen“ und duschen musste man in der Badewanne – das ist nicht mehr zeitgemäß. Für den Kaffeebereiter gab es leider keine Kapseln. Es wurden nur Tassen zur Verfügung gestellt. Der Frühstücksbereich gegenüber der Rezeption ist nicht einladend – wir hatten das Zimmer ohne Frühstück gebucht.
The crew is very very good and nice
It's a big issue that it's not pointed out from the start that an hotel this big doesn't have a parking lot.
The closest free parking is 10 min walk. We stayed for a week and it was a real hustle to walk twice a day or pay a full price in the payed parking lots
The bed sheets are very cozy. The room is very nice, with a pleasant and practical design. Cleaning ladies are nice and well dressed also. Location is perfect, there is a shop right behind the hotel. I also like that they have a free ironing room on the first floor. Breakfast was nice and personal very helpful. I had an early morning flight and they opened the breakfast area just for me, so I can have breakfast before I left. Also, if you need a taxi, they can arrange one for you.
One day, the cleaning lady did not change my foot towel, I don't know why. I placed it under the other used towels on the floor, as they require when you want them to be changed.
Vers comfortable bed, quiet room to the back, good location.
Every morning it smelled like sewage in the bathroom. Other travellers reportes the same, but at the reception they sent room service to do something about it, however it didn‘t improve. Only after four nights, they were able to offer a room change.
Location. We only stayed 24 hours but saw all the main sites of Ponta Delgada.
Nothing comes to mind.
Situation géographique, restauration et commerce accessible à pieds agréable pour les balades nocturne.
Chambre petite, très peu éclairée et pas très propre.
Nous avons demandé le Wifi tous les jours mais l’accès internet via le réseau de l’hôtel nous été bloqué.
Central location close to shops, restaurants , groceries and ocean. Great breakfast.
Room & bathroom could be more spacious.
Great location, next to the center.
The staff was helpful and kind upon check-in and out.
Only stayed for a night, it was passable for that purpose. The hotel itself would need some refurbishment, it feels like the last time has passed long ago. Also the room could have been cleaner with special regard to the bathroom.
Location is awesome and the staff are competent and friendly.
Localização. Secador de cabelo. Número de cabides do roupeiro
Pequeno almoço, fraco e pouco variado. Falta de reposição do gel de duche. Falta de creme de corpo. Comprimento da mangueira do duche curto. Algum material dos armários degradado. WC desatualizado
in pieno centro, la camera e' bella , standard per hotel 3 stelle
poca illuminazione nella camera. Parcheggi attorno solo a pagamento. Tutti gli extra a pagamento (anche le cilade del caffe' da farsi in camera)
The location was the best part
Instructions on how to work the a/c would be helpful...it was confusing and i had to call reception twice to figure it out
Excellent location and an exceptionally clean room. Special compliments and thanks to the housekeeping staff for their outstanding work. Everything was spotless and very well maintained throughout our stay.
Super emplacement pour rayonner sur Ponta Delgada.
C'est de l'hôtellerie 'standard' : pas de cachet ou de caractère mais c'est très pratique.
L'hôtel souffre de son succès :
- les prix sont ceux d'un 4* (491 € pour 3 chambres standard d'1 nuit) = 163€ / chambre sans petit déjeuner
- une chambre sans climatisation : problème signalé puis intervention puis remise en marche inefficace
- des problèmes électriques pendant la nuit : les téléphones n'ont pas rechargés.
- une cafetière et 2 tasses sur la table mais il faut payer les dosettes à la réception !
A fuir.
Clean and friendly services
Nothing
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