JUFA Hotel Hamburg HafenCity

Hotels
•
JUFA Hotels
8.4 (14153 reviews)
Versmannstrasse 12-14, Hamburg, Germany , Hamburg , de
+49 40 794167660

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Mixed food quality

Categories

Cleanliness
7.83
Some guests mentioned inconsistencies in room cleanliness.
Service
9.1
Staff was friendly and helpful according to multiple reviews.
Location
9.34
Great location mentioned several times, close to public transportation.
Room Quality
8.29
Rooms were spacious and described positively, but noted issues with walls needing paint.
Amenities
7.82
Limited amenities mentioned, missing some expected items for a 4-star hotel.
Value for Money
8.28
General satisfaction with the value received for the price.
Food and Beverage
7.83
Food quality received mixed reviews, particularly with the buffet.
Overall Experience
8.7
Overall, guests enjoyed their stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:50

Property Description

Luxurious 4-Star Accommodation in HafenCity
Located in the vibrant HafenCity district of Hamburg, JUFA Hotel Hamburg HafenCity offers a luxurious 4-star experience. With a 24-hour front desk and a charming terrace, guests are greeted with top-notch hospitality.

Stunning River Views and Modern Amenities
Indulge in the breathtaking river views offered by select units at JUFA Hotel Hamburg HafenCity. Each room is equipped with a flat-screen TV, private bathroom, and a fridge for your convenience.

Delicious Dining Options and Convenient Location
Satisfy your cravings at the on-site restaurant serving a variety of culinary delights, or unwind at the bar with your favorite drink. Situated just 1.3 km from Speicherstadt, and 13 km from Hamburg Airport, the hotel's location is ideal for both leisure and business travelers.

Book your stay at JUFA Hotel Hamburg HafenCity now for an unforgettable experience!

Important information:

Please note, when booking 9 rooms or more, different policies may apply.
There are 10 e-charging stations for electric cars available, with a flat-rate of €10.00 per charging.


Please note that construction work is taking place in the hotel from 01/09/2025 to 30/04/2026 and guests may experience some noise or light disturbances.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19.50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 14153 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.7
M
Mike • couple • de
9
2026-07-25 • via Nuitee
N
Nina • solo_traveller • de
9
Pros:

Sehr schönes Hotel, sehr gutes Frühstück mit vielen glutenfreien Optionen. Perfekte Ausgangslage zur Erkundung der Stadt. U-Bahn Station in direkter Nähe

2026-07-25 • via Nuitee
K
Karin • family_with_children • ch
7
2026-07-25 • via Nuitee
F
Frank • solo_traveller • de
8
2026-07-25 • via Nuitee
N
Nadine • family_with_children • de
7
Ich würde es wieder buchen
Pros:

Geräumige Zimmer, sauber, freundliches Personal , gute Lage

Cons:

Mit offenen Fenster konnte man aufgrund der Lautstärke nicht schlafen.

2026-07-25 • via Nuitee
M
Mette • couple • dk
8
2026-07-24 • via Nuitee
B
Barbara • solo_traveller • de
9
Pros:

Frühstück und die Zimmer waren super!!Das Abendessen könnte besser sein.

2026-07-24 • via Nuitee
C
Christian • solo_traveller • de
7
2026-07-24 • via Nuitee
E
ewald • family_with_children • at
10
hat alles gepasst
2026-07-23 • via Nuitee
D
Dagmar • solo_traveller • at
9
2026-07-23 • via Nuitee
U
Ute • couple • de
10
Ein schönes Hotel in guter Lage.
Pros:

Wir waren mit der Junior-Suite sehr zufrieden. Sie war geräumig und gemütlich. Der Balkon mit Flussblick war das Highlight.

2026-07-23 • via Nuitee
B
Barbara • solo_traveller • ch
10
Pros:

Super Lage, direkt an der U-Bahn. Grosses Zimmer, sauber, reichhaltiges Frühstück.

2026-07-23 • via Nuitee
H
Hans-Jürgen • extended_group • de
9
Pros:

Alles bestens

2026-07-23 • via Nuitee
J
Jürgen • solo_traveller • at
8
Pros:

Toller Spielplatz für die Kinder. Das Frühstück und das Essen war sehr gut.

Cons:

Haben einen Tisch für eine Geburtstagsfeier reserviert, der am nächsten Tag nicht bereit war. Da sind wir ziemlich dumm dagestanden.

2026-07-23 • via Nuitee
W
Wolfgang • solo_traveller • at
10
Super Hotel für Städtereise.
Pros:

Sehr freundliches Personal...modernes Haus .... zentrale und dennoch ruhige Lage ... U-Bahn direkt beim Hotel, Bus ganz in der Nähe.

2026-07-23 • via Nuitee
C
Christian • family_with_children • at
8
2026-07-22 • via Nuitee
J
Jana • family_with_children • de
8
2026-07-22 • via Nuitee
K
Karin • solo_traveller • ch
6
Pros:

Es war zentral gelegen

Cons:

Es war sehr laut im Zimmer. Man konnte fast nicht schlafen.

2026-07-22 • via Nuitee
Q
Qingcan • couple • de
2
2026-07-22 • via Nuitee
C
Christiane • solo_traveller • be
9
Pros:

Bel hôtel, situation idéale

Cons:

Ras

2026-07-22 • via Nuitee