JUFA Hotel Hamburg HafenCity

Hotels
•
JUFA Hotels
8.4 (13960 reviews)
Versmannstrasse 12-14, Hamburg, Germany , Hamburg , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Mixed food quality

Categories

Cleanliness
7.83
Some guests mentioned inconsistencies in room cleanliness.
Service
9.1
Staff was friendly and helpful according to multiple reviews.
Location
9.34
Great location mentioned several times, close to public transportation.
Room Quality
8.29
Rooms were spacious and described positively, but noted issues with walls needing paint.
Amenities
7.82
Limited amenities mentioned, missing some expected items for a 4-star hotel.
Value for Money
8.28
General satisfaction with the value received for the price.
Food and Beverage
7.83
Food quality received mixed reviews, particularly with the buffet.
Overall Experience
8.7
Overall, guests enjoyed their stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:50

Property Description

Luxurious 4-Star Accommodation in HafenCity
Located in the vibrant HafenCity district of Hamburg, JUFA Hotel Hamburg HafenCity offers a luxurious 4-star experience. With a 24-hour front desk and a charming terrace, guests are greeted with top-notch hospitality.

Stunning River Views and Modern Amenities
Indulge in the breathtaking river views offered by select units at JUFA Hotel Hamburg HafenCity. Each room is equipped with a flat-screen TV, private bathroom, and a fridge for your convenience.

Delicious Dining Options and Convenient Location
Satisfy your cravings at the on-site restaurant serving a variety of culinary delights, or unwind at the bar with your favorite drink. Situated just 1.3 km from Speicherstadt, and 13 km from Hamburg Airport, the hotel's location is ideal for both leisure and business travelers.

Book your stay at JUFA Hotel Hamburg HafenCity now for an unforgettable experience!

Important information:

Please note, when booking 9 rooms or more, different policies may apply.
There are 10 e-charging stations for electric cars available, with a flat-rate of €10.00 per charging.


Please note that construction work is taking place in the hotel from 01/09/2025 to 30/04/2026 and guests may experience some noise or light disturbances.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19.50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 13960 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.7
R
RenéK1960 • solo_traveller • de
9
2026-06-20 • via Nuitee
M
Malin Nødtvedt • family_with_children • no
8
2026-06-20 • via Nuitee
A
Aleksandra • solo_traveller • de
9
2026-06-19 • via Nuitee
H
Hardy • solo_traveller • de
8
Cons:

Technik, insbesondere Head Set hat nicht funktioniert

2026-06-19 • via Nuitee
D
Dieter • couple • at
8
Angenehmer Aufenthalt mit kleinen Mängel
Pros:

Die Lage ist sehr gut. Nähe Westfield Einkaufszentrum, sowie Bus und U-Bahn. Frühstück hervorragend und Personal sehr nett. Auch die Betten sind bequem und sauber.

Cons:

Wände abgeschmiert, Spiegel und Duschwand im Bad nicht ordentlich geputzt.

2026-06-18 • via Nuitee
C
Christiana • extended_group • de
9
2026-06-18 • via Nuitee
M
Mathias • extended_group • de
9
2026-06-18 • via Nuitee
S
Schönian • solo_traveller • de
8
2026-06-18 • via Nuitee
C
CELIA • solo_traveller • ch
10
2026-06-17 • via Nuitee
V
Vanessa T. • solo_traveller • de
8
2026-06-17 • via Nuitee
A
Alexandra • solo_traveller • at
8
2026-06-17 • via Nuitee
V
Volker Tönges • solo_traveller • de
9
2026-06-17 • via Nuitee
K
Klaus-Dieter • couple • de
9
Pros:

sehr geräumiges Zimmer und auch der Frühstücks und Restaurantbereich war sehr ansprechend und großzügig gestaltet.
Frühstück war sehr gut.
Haben auch einmal im Hotel gegessen, was sehr gut war. Preisleistungsverhältniss passt.

Cons:

Hatten ein Zimmer in Richtunng Bahnlinie, dadurch war es bei geöffnetem Fenster auch nachts laut (Zugverkehr)

2026-06-17 • via Nuitee
E
Els • couple • nl
8
Pros:

Ruime kamer en badkamer. Makkelijk parkeren in de parkeergarage.

Cons:

Kamer aan straatkant: veel lawaai van het verkeer en de trein.

2026-06-16 • via Nuitee
R
Robert • solo_traveller • de
9
Pros:

Top Lage gutes Frühstück, schöne Zimmer, gutes Preisverhälltnis.

2026-06-16 • via Nuitee
_
_mrbreeze • solo_traveller • pl
9
2026-06-16 • via Nuitee
M
Michaela • family_with_children • de
7
Pros:

Die Lage , tolle Dusche

Cons:

Preis - Leistungsverhältnis beim Frühstück hat nicht gepasst , Böden teilweise sehr staubig, sah alles abgelebt aus

2026-06-16 • via Nuitee
K
Knut • family_with_children • de
8
2026-06-16 • via Nuitee
B
Britta • solo_traveller • de
8
2026-06-16 • via Nuitee
K
Kerstin • solo_traveller • de
8
Gut
Pros:

Alles- außer die Lage des Zimmers

Cons:

Die unruhige Lage des Zimmers zur belebten Straße und Schiene hinaus.

2026-06-15 • via Nuitee