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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Pool with view
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Heated pool
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Electric vehicle charging station
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Outdoor fireplace
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Shallow end
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Pet bowls
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Fence around pool
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Pet basket
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Pool cover
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the outdoor heated pool with cabanas and a modern fitness center at The Westin Chattanooga.
Convenience at Your Fingertips
Benefit from a 24-hour front desk, business center, and dry cleaning services during your stay.
Prime Location
Explore nearby attractions like the Tennessee Aquarium, Lookout Mountain, and Ruby Falls, all just a short distance from The Westin Chattanooga.
Experience comfort and convenience at The Westin Chattanooga - book your stay now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
People 17 years old and over stay for free when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 24 per day.
Location
Guest Reviews
The coffee spot in the lobby.
I didn't like the architecture of the elevator's and room locations. While the elevators were pretty to look out of while riding, the design was very confusing when trying to locate our room. There were 4 elevators located in the middle of the building facing each other. The room numbers on the wall that were meant to direct customers to their room, was very confusing. Everything was a big circle with hallways along the circle. We alsi had the most difficult time finding the ice machine. When we finally did find it on our floor, it didn't work! We went to two different floors to find the ice machine didn't work on those floors either. We then went to the lobby rather than try all floors which I think there were 10. The receptionist took our bucket to the kitchen to get ice for us. She almost seemed surprised that we didn't want to try all of the floors before coming to the lobby and wr felt like she didn't want to get us ice but did because she knew she needed to be professional. That same evening, we noticed that housekeeping didn't give us another wash cloth after they cleaned our room, so we asked the same receptionist in the lobby if there was another one. She said she doesn’t think there are any left, but she went to the back behind the reception area to see. She came out with one she found. She was folding it as she handed it to me. I didn't look at it at that time, but when we were on our way back to the room, I opened the cloth and noticed several soiled stains on the cloth. Needless to say I was repulsed and didn't use it. I didn't go back downstairs to mention it because she had already said they're weren't any and I gave her the benefit of the doubt that she thought there was a clean cloth, and we were justb tired of going up and down the elevator and trying to n locate our room every time. It was a hassle. I also didn't like that we had to use valet parking which was an additional fee.
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Had a great experience while I was there for my birthday.. I got wonderful customer service from Kaitlyn and Quincy while I spent my time there. I would come back for sure.
Friendly quick service, wonderful attitude!
There was a lot of street noise from the interstate and the air would turn off and on. It made it difficult to sleep.
Great hotel! Kevin was awesome - helped me with my bags
Valet, Kevin, greeted us with a smile & made certain that we felt welcomed. He definitely contributed to our stay at the Westin being an enjoyable one.
We loved it. The hotel was great and we plan to stay there again in the future.
The wait was long for someone to take my order at the restaurant in the lobby I can remember the name.
The room we stayed in was really nice when we were at the bar Ali, the bartender was really good and he was very patient with us. Our whole day when we were at the bar, Ali was Front and Center made is very comfortable.
Not really
Check out in was super slow, elevators took forever, staff was not knowledgeable and didn’t give me the rooms i booked
We had an amazing time at Paloma! Bailey, Taylor, and Kaitlyn were all so attentive and kind! We will definitely be back!
I know for a fact I left a nice necklace in my room - I called every day for a week and finally someone called me back 6 days later. They said housekeeping couldn't locate the necklace. I told them I was absolutely positive it was left there but they did not believe me. Read another review about not getting items back if they are left in a room.
Location, clean rooms, the staff was nice.
Roof top not being open on Sunday.
Love the Westin
Beautiful place. Friendly people
Ali did a great job with serving us, and being very kind and knowledgeable on drinks.
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