AC Hotel by Marriott Dallas Downtown

Hotels
•
AC Hotels by Marriott
8.6 (338 reviews)
1712 Commerce Street , Dallas , US
+1 214-290-0111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Cons:
Poor cleanliness
Safety issues
Unhelpful management

Categories

Cleanliness
6.31
The rooms had multiple bugs and cleanliness issues reported.
Service
9.78
The front desk staff was accommodating in room changes despite issues.
Location
9.82
Convenient downtown location with easy access.
Room Quality
7.27
Strong sewage smell and cleanliness issues in room assignments.
Amenities
9.8
Standard quality for this hotel tier, no specific mentions.
Value for Money
9.76
Standard quality for this hotel tier, no specific mentions.
Food and Beverage
9.81
Standard quality for this hotel tier, no specific mentions.
Overall Experience
6.28
A poor experience due to multiple significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:30

Property Description

Modern Comfort in the Heart of Dallas

Luxurious Amenities: AC Hotel by Marriott Dallas Downtown offers a restaurant, free WiFi, and a bar for guests to unwind after a day of exploring the vibrant city.

Convenience at Your Fingertips: With a 24-hour front desk, business centre, and private parking on site, guests can enjoy a stress-free stay and focus on what matters most.

Relaxation and Recreation: Take a dip in the indoor swimming pool or explore nearby attractions such as the Dallas World Aquarium and the JFK Memorial, all just a stone's throw away.

Book now for a memorable stay at AC Hotel by Marriott Dallas Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

8.6
Based on 338 reviews
Cleanliness: 6.31
Service: 9.78
Location: 9.82
Room Quality: 7.27
Amenities: 9.8
Value for Money: 9.76
Food and Beverage: 9.81
Overall Experience: 6.28
C
Citlaly • couple • us
10
Pros:

everything

2026-09-04 • via Nuitee
E
Edgar • couple • us
3
The staff was no nice they didn’t told you everything specific about pool, breakfast and the parking
Pros:

How everything was designed but the room was so dusty and dirty

Cons:

That the room was not fresh clean I Can feel the dusty on everything and the bed was pretty smelly

2026-09-02 • via Nuitee
L
Leachell • family_with_children • us
10
Exceptional service
Pros:

This was my first time visiting Dallas and when I come back. I will definitely be staying back at The AC! Friendly Staff , very spacious rooms and very clean

Cons:

There was nothing I didn’t like! No complaints from me

2026-08-31 • via Nuitee
A
Ann • extended_group • us
10
Great Place to Stay
Pros:

The location was great, bed comfortable, shower amazing, and the staff was top- notch!!!

Cons:

Waiting for valet to check in… super busy which is not their fault, but you are blocking traffic just to get in!
Parking fees are ridiculously high!
Sooooo over the prices 😰

2026-08-23 • via Nuitee
R
Royi • couple • il
10
2026-08-19 • via Nuitee
I
ingrid • solo_traveller • fr
8
2026-08-19 • via Nuitee
J
Joseph • solo_traveller • us
10
Pros:

Customer service was excellent and very clean rooms

Cons:

Every thing was fine

2026-08-18 • via Nuitee
K
Kathreen Erika Jillian • couple • us
2
Cons:

They have no self parking option and they charge so much for valet.

2026-08-18 • via Nuitee
M
Maria • family_with_children • ar
8
2026-08-17 • via Nuitee
H
Heriberto • solo_traveller • us
9
It was a great stay
Pros:

It was clean, looked nice and felt safe.

Cons:

Breakfast was a bit lackluster

2026-08-15 • via Nuitee
A
Ana • extended_group • es
6
Pros:

Ubicación correcta en el centro

Cons:

No estaba muy limpio, y la taza del vater estaba estropeada. La verdad que no le vendría mal alguna mejora y pulir un poco más la limpieza

2026-08-11 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-08-10 • via Nuitee
A
Anibal • solo_traveller • es
10
2026-08-10 • via Nuitee
S
Sandoval • couple • us
10
2026-08-08 • via Nuitee
M
Mamady • couple • us
10
2026-08-05 • via Nuitee
M
Mamady • couple • us
10
I checked in on 7/30 after my apt flooded. The staff welcomed me warmly. Areanna made sure I was taken care of made
Pros:

The facilities were clean and easily accessible

2026-08-05 • via Nuitee
V
Victor • couple • us
10
2026-08-03 • via Nuitee
J
Jhara • solo_traveller • us
8
Overall good
Pros:

The rooms were nice and the location was great.

Cons:

$50 a night valet being the only parking option.

2026-08-03 • via Nuitee
L
Lizanne • solo_traveller • us
9
Pros:

Very nice room with all accommodations necessary!

2026-07-24 • via Nuitee
T
Tracey • solo_traveller • us
8
The room the hardwood floors and cleanilness
Pros:

The room

Cons:

The cost of the valet.

2026-07-24 • via Nuitee