AC Hotel by Marriott Dallas Downtown

Hotels
•
AC Hotels by Marriott
8.6 (295 reviews)
1712 Commerce Street , Dallas , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Cons:
Poor cleanliness
Safety issues
Unhelpful management

Categories

Cleanliness
6.31
The rooms had multiple bugs and cleanliness issues reported.
Service
9.78
The front desk staff was accommodating in room changes despite issues.
Location
9.82
Convenient downtown location with easy access.
Room Quality
7.27
Strong sewage smell and cleanliness issues in room assignments.
Amenities
9.8
Standard quality for this hotel tier, no specific mentions.
Value for Money
9.76
Standard quality for this hotel tier, no specific mentions.
Food and Beverage
9.81
Standard quality for this hotel tier, no specific mentions.
Overall Experience
6.28
A poor experience due to multiple significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:30

Property Description

Modern Comfort in the Heart of Dallas

Luxurious Amenities: AC Hotel by Marriott Dallas Downtown offers a restaurant, free WiFi, and a bar for guests to unwind after a day of exploring the vibrant city.

Convenience at Your Fingertips: With a 24-hour front desk, business centre, and private parking on site, guests can enjoy a stress-free stay and focus on what matters most.

Relaxation and Recreation: Take a dip in the indoor swimming pool or explore nearby attractions such as the Dallas World Aquarium and the JFK Memorial, all just a stone's throw away.

Book now for a memorable stay at AC Hotel by Marriott Dallas Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.6
Based on 295 reviews
Cleanliness: 6.31
Service: 9.78
Location: 9.82
Room Quality: 7.27
Amenities: 9.8
Value for Money: 9.76
Food and Beverage: 9.81
Overall Experience: 6.28
Y
YENHSI • solo_traveller • tw
8
2026-05-14 • via Nuitee
A
Alejandro • solo_traveller • ar
9
Hermosa ciudad
Pros:

Excelente ubicación cerca de las principales atracciones turísticas del Downtown. En la zona hay gran variedad de restaurantes, bares y cafeterías, como así también comercios de todo tipo. La habitación amplia y cómoda, con TV, aire acondicionado y frigobar. A solicitud limpian a diario y cambian las toallas. Wifi con muy buena señal. Desayuno completo y variado. Personal amable y servicial.

Cons:

Todo Ok

2026-05-13 • via Nuitee
N
Namrah • extended_group • us
7
2026-05-12 • via Nuitee
K
Keely • couple • us
3
We will never stay here again! Very sketchy area
Pros:

Friendly staff

Cons:

I was up most of the night because there was street racing on the streets outside the hotel. I don’t know was going on with this part of Dallas. It’s very sketchy. They had public parking an employee at the hotel told me it’s not safe to park in that public lot!

2026-05-11 • via Nuitee
C
Carlo Giuseppe • solo_traveller • it
10
2026-05-10 • via Nuitee
N
nerimartinez1987 • solo_traveller • us
10
2026-04-12 • via Nuitee
L
Lorenzo • solo_traveller • it
10
2026-04-01 • via Nuitee
S
Scott • couple • us
10
2026-03-24 • via Nuitee
C
Curtis • solo_traveller • us
10
Pros:

It’s proximity to the shops and AT&T center.

Cons:

It was extremely congested out on the street.

2026-03-22 • via Nuitee
M
Miguel • family_with_children • us
10
2026-03-16 • via Nuitee
L
Lorenzo • couple • it
10
2026-03-16 • via Nuitee
A
Anouck Maréchal • extended_group • fr
8
2026-02-25 • via Nuitee
N
Nayeli • couple • us
10
2026-02-22 • via Nuitee
F
Fredshots • Couples
10
Downtown Dallas Details Make The Difference!
Pros:

It’s been a few years since our last stay at the AC Downtown Dallas. Our room was very clean and we enjoyed our city view. The noise level from the street was a little intrusive earlier in the evening (2nd floor) but not an issue when it came time for sleep.

We opted to order our breakfast from the menu rather than buying the breakfast buffet — it was totally worth it! Highly recommend the Texas Breakfast as it is a ton of food. But the best part was being served by Francisco! He was so kind and personable.

Parking at the AC is valet only. Go ahead and factor this into your stay and save yourself the headache of looking for parking. The app/website for parking (PMC) was a little wonky but that didn’t hinder the guys at the valet desk from excellence. The main guy, as well as Jonathan and Roderick served us with complete professionalism. I could see the valet operations from our window and at times they had six or eight cars stacked up. Their primary concern was getting guests in to the AC for their stay — and just as quickly they got the cars parked and the service lane cleared. They respectfully handled my car the multiple times each day that I called for it. Bonus points to the valet crew for being able to drive a car with a standard transmission!

2026-02-15 • via Tripadvisor
A
Alison • solo_traveller • us
5
2026-02-10 • via Nuitee
T
Tim • couple • us
10
2026-01-30 • via Nuitee
A
Amy • couple • ie
9
2026-01-20 • via Nuitee
J
Jimmy • couple • us
10
2026-01-19 • via Nuitee
M
Marlene • family_with_children • us
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-01-19 • via Nuitee
N
Nina • extended_group • at
8
Toller Aufenthalt
Cons:

Schwacher Wasserstrahl

2026-01-19 • via Nuitee