Hotel ISG Heidelberg

Hotels
8.4 (960 reviews)
Im Eichwald 19 , Heidelberg , de

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Location
Affordable Prices
Cons:
Limited Parking
Aging Amenities
Breakfast Too Expensive

Categories

Cleanliness
8.06
Mixed reviews on cleanliness; some rooms noted as clean, while issues like stained toilet seats were mentioned.
Service
9.03
Generally positive sentiment with friendly and professional staff mentioned multiple times.
Location
8.47
Convenient location with good public transport access, though some noted it's somewhat distant from the city center.
Room Quality
8.22
Spacious and comfortable rooms noted, but issues with beds and a unique smell in some areas were highlighted.
Amenities
7.85
Limited fitness equipment and older facilities were mentioned, but some appreciated the sauna and garden.
Value for Money
8.51
Good price for the quality received, despite some comments on expensive breakfast options.
Food and Beverage
8.66
Positive remarks on restaurant quality and breakfast buffet, although some found the breakfast price excessive.
Overall Experience
8.43
Overall positive experience with guests expressing satisfaction across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:07

Property Description

Balcony Rooms and Free Wi-Fi Access
Experience comfort and convenience in our rooms featuring balconies and complimentary Wi-Fi. Enjoy the scenic views and stay connected throughout your stay.

Fitness Center and Sauna Access
Unwind and stay active with complimentary access to our fitness center and sauna. Relax after a long day of exploring the city or keep up with your fitness routine.

Delicious Dining Options
Start your day right with a hearty breakfast buffet and savor German and international cuisine at our bistro. Enjoy the beer garden, playground, and outdoor bowls lawn for a relaxing dining experience.

Ready to elevate your stay? Book now and enjoy the perfect blend of relaxation and convenience at Hotel ISG.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 960 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.47
Room Quality: 8.22
Amenities: 7.85
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.43
M
Morten • solo_traveller • dk
10
2026-07-24 • via Nuitee
S
Silvia • extended_group • it
7
Pros:

Il biergarten molto carino, anche se con troppi insetti

Cons:

Sarebbe stato utile avere istruzioni sull'uso del telecomando per l'aria condizionata (bastava un foglio sul tavolo con le istruzioni).

2026-07-23 • via Nuitee
M
Melissa • family_with_children • nl
9
Love every bit of our stay!
Pros:

The penthouse was a great fit for my family. Bed is very comfortable and clean. There is a huge balcony to walk outside. Bathroom is all new and clean. The whole property is very well maintained.

2026-07-23 • via Nuitee
P
P • couple • ch
9
2026-07-22 • via Nuitee
F
Frank • solo_traveller • de
5
Naja
Cons:

Das Hotel hat den Charme einer Kaserne. Das Frühstück ist für das Angebot (4 Sorten Wurst und 2 Sorten Käse) mit 16 € deutlich zu teuer

2026-07-21 • via Nuitee
S
Stephanie • solo_traveller • fr
8
Pros:

Sympathique hôtel avec pas mal de place au niveau de la chambre qui était bien équipée dans l'ensemble. La salle de bain était grande et propre. C'est calme et verdoyant. Dommage qu'il y ait de la moquette dans le hall.

Cons:

On aurait apprécié une kitchenette un peu plus grande et mieux éclairée et un micro-ondes. La serrure était un peu ancienne et peu maniable.

2026-07-20 • via Nuitee
L
Lara • solo_traveller • de
9
2026-07-20 • via Nuitee
M
Mussie • solo_traveller • de
8
Pros:

Freundliche Personal

Cons:

Wenig Parkplätze

2026-07-19 • via Nuitee
S
Sukh • extended_group • in
7
2026-07-19 • via Nuitee
B
Beatrice • solo_traveller • de
8
Pros:

Sowohl Service- als auch das Hotelpersonal waren beide super freundlich und zuvorkommend. Auf Anfrage durften wir kostenlos eine Stunde länger vor dem Auschecken im Hotel bleiben.
Ebenfalls war das Essen im Biergarten und das Frühstücksbuffet beides lecker und vom Preis vollkommen okay.
Das Zimmer war sauber und aufgeräumt.

2026-07-19 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-07-17 • via Nuitee
D
Dakota • family_with_children • de
8
Würde nochmal dort übernachten
Pros:

Tolle Lage und tolle Zimmer

Cons:

Badezimmer war nicht toll ausgestattet

2026-07-17 • via Nuitee
A
Ardit • solo_traveller • al
8
2026-07-17 • via Nuitee
H
Huseyin • family_with_children • de
8
2026-07-14 • via Nuitee
I
Isabell • solo_traveller • dk
8
Pros:

Personalet var søde og hjælpsomme

2026-07-13 • via Nuitee
B
Bernd • solo_traveller • de
10
Pros:

Tolles Hotel, Super Lage, freundliche Mitarbeiter, danke und gerne wieder

Cons:

Keine Beanstandungen

2026-07-13 • via Nuitee
M
Markus • extended_group • de
6
Angenehmer Aufenthalt
Pros:

Die Lage und die Parkmöglichkeiten

Cons:

Unsere Dusche war kaputt und man konnte sie nicht benutzen

2026-07-12 • via Nuitee
N
Nicole • solo_traveller • de
10
Pros:

Nettes Hotel, freundliches Personal, alles was man braucht ist da.

2026-07-09 • via Nuitee
V
Vasyl • couple • ua
8
2026-07-06 • via Nuitee
B
Burçin • family_with_children • tr
4
2026-07-06 • via Nuitee