Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Issues with room layout
Whirlpool not functioning
Communication challenges with dining staff

Categories

Cleanliness
8.75
Clean facilities mentioned, but concerns about room layout and amenities.
Service
9.75
Friendly staff noted, though some communication issues were reported.
Location
10
Excellent location highlighted with proximity to beach and city center.
Room Quality
8.75
Room was described as nice, but had significant issues with layout.
Amenities
9.25
The amenities are mentioned positively, though the whirlpool issue was a downside.
Value for Money
9.75
Good prices for dining noted, but some amenities did not meet expectations.
Food and Beverage
9.75
Breakfast selection was well-received, though some concerns on variety were mentioned.
Overall Experience
10
Overall positive experiences with minor complaints that were addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:49

Property Description

Luxurious Suites with Stunning Sea Views
Located steps away from a sandy beach in Rethymno Town, Dyo Suites offers uniquely decorated suites with spa baths and smart room keys. Each suite features a balcony or terrace, a coffee machine, and free WiFi.

Convenient Amenities and Services
Enjoy the convenience of a digital, voice-operated room assistant and a flat-screen TV with satellite channels. The hotel provides a shared lounge, babysitting service, and on-site bar. Guests can also indulge in a breakfast buffet and order their favorite beverages.

Explore and Experience
Take advantage of the bike hire service to explore the nearby Venetian Harbour and Historical Museum. With shops on-site and the airport just 80 km away, Dyo Suites offers the perfect blend of luxury and convenience.

Ready to experience luxury by the beach? Book your stay at Dyo Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 724 reviews
Cleanliness: 8.75
Service: 9.75
Location: 10
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.75
Food and Beverage: 9.75
Overall Experience: 10
A
Anja couple dk
10
Virkelig dejligt ophold med flot hotel, god service og perfekt placering. Vi nød opholdet meget og ville gerne komme til
Pros:

Fantastisk beliggenhed tæt på stranden og centrum. Værelset var moderne, rent og meget komfortabelt med en smuk udsigt. Personalet var venligt og hjælpsomt, og stemningen på hotellet var rolig og afslappende.

Cons:

Alt var perfekt

2026-05-28 via Nuitee
M
Maryse solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-05-28 via Nuitee
J
Jonathan couple gb
9
Perfect relaxing stay
Pros:

Upon arrival the staff were super welcoming and provided all of the information we needed for our stay. We had the king suite (titanium) which had an outdoor hot tub and fantastic views of the beach. Lots of space in the room and comfortable bed.

Breakfast was also good and lots to choose from the menu as well as buffet style available.

We only ate once for lunch in the restaurant (magma) and we had sushi. The sushi was outstanding and some of the best we have ever had. There are also lots of good restaurants walking distance from the hotel.

There are sunbeds and loungers on the beach which were comfortable and able to order from the bar which is great.

We did yoga (free) which was a nice addition to the stay and also purchased a couples massage which was excellent. Overall our stay was perfect and would definitely come again.

2026-05-27 via Nuitee
R
Ruben couple at
9
2026-05-26 via Nuitee
D
Dan Andrew solo_traveller il
10
2026-05-25 via Nuitee
N
Norbert couple de
8
Trotz der genannten Probleme würden wir wieder kommen. Haben die Mängel der Reception mitgeteilt.
Pros:

Die Aussicht, Lage und Frühstück waren sehr gut. Personal ebenfalls top! Freundlich, hilfsbereit und immer ein Lächeln im Gesicht.

Cons:

Kein Schrank für Kleidung vorhanden, haben unsere Kleidung auf dem Sofa ausgelegt. Einpaar Kleidungstücke konnten wir auf Kleiderbügel im Eingangsbereich aufhängen. Dusche sehr dunkel, kaum Licht. Zimmer besitzt eine moderne Lichtbedientafel, die ist in den 5 Tagen die wir da waren 2x ausgefallen. Einmal um Mitternacht konnte das Licht nicht ausgemacht werden, mussten die Hauptsicherung betätigen und ein Mal ging um 5 Uhr eine Lampe an und wieder hat die Bedieneinheit nicht funktioniert, ging wieder nur mit Hauptsicherung ausschalten. Um morgens Warmwasser zu haben musste der Wasserhahn zunächst ca. 15(!) Minuten offen sein.

2026-05-24 via Nuitee
V
Vivian couple fr
9
Parfait
Pros:

Hôtel vraiment très agréable. Le personnel est très prévenant et fait son maximum pour rendre votre séjour parfait. Les suites sont spacieuses, confortables et très propre. Le restaurant vous permet de profiter d’une superbe vue mer dans une atmosphère propice à la détente et propose des plats variés de qualités que ce soit pour dîner ou pour prendre le petit déjeuner. L’hôtel se situe à une vingtaine de minute à pied de l’hypercentre historique ce qui n’est pas plus mal car cela permet d’être au calme et de trouver aisément une place où se garer à proximité.

2026-05-23 via Nuitee
M
Michel couple fr
8
Bon séjour
Pros:

La modernité de l’hôtel et la chambre spacieuse

Cons:

Manque de rangement et aménagements peu pratiques

2026-05-22 via Nuitee
L
Lynda couple nz
8
Awesomeness
Pros:

The STAFF
rooms lovely
Stairs down from spa need extra care with wet feet and no hand rail .. we are old !

Cons:

Nothing
Food service staff all awesome

2026-05-21 via Nuitee
A
Ana-Raluca couple ro
9
Relaxare, personal amabil.
Pros:

Amplasare excelentă, la malul mării. Personalul foarte amabil, restaurantul a la carte , fine dinning, mâncarea excelentă, servirea asemenea.

Cons:

Engleza personalului este una de baza, exprimări limitate, dar foarte serviabili.

2026-05-16 via Nuitee
R
Rodolphe couple fr
9
Agréable surprise
Pros:

Original personnelle propre restauration

Cons:

Un peu bruyant

2026-05-16 via Nuitee
M
Maureen couple nz
9
Wonderful stay in this spacious modern suite. Great food and lovely views.
Pros:

Room was very spacious and we loved the large balcony. The restaurant food was fantastic and all the staff exceptionally helpful and friendly.

Cons:

The large bath inside the room wasn’t necessary & took up a lot of room as there was a jacuzzi on the balcony.

2026-05-13 via Nuitee
R
Ranoutsos solo_traveller gr
10
2026-05-10 via Nuitee
N
Nicolas couple fr
10
Top !
Pros:

Super chambre, personnel au top. L’hôtel a même une plage privée juste en face, où on peut réserver des transats gratuitement, il suffit de traverser la rue.

2026-01-19 via Nuitee
E
Erik family_with_children se
10
12 out of 10, and the room.. out of this world
Pros:

I have visited a number of 5 star hotels in Scandinavia, Southern Europe and the US and this was maybe the best experience so far. All in all.

The sunbeds was luxury, the food, snacks and drinks was superb and clearly affordable. The room, 80square m of luxury.

The service before and during stay was personal, proactive and caring. We had two small kids and despite this not being a ”waterland or resort”, the kids had a fantastic time.

We will return!!

Cons:

The bed, I guess a premium bed, was a bit to stiff for my taste.

2026-01-19 via Nuitee
A
Adrien couple fr
10
2026-01-19 via Nuitee
S
Stefanie family_with_children de
10
2025-12-25 via Nuitee
C
Chris couple gb
10
2025-12-14 via Nuitee
R
Reinhard couple de
10
2025-12-05 via Nuitee
Y
Yuliia family_with_children ua
8
2025-12-04 via Nuitee