Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Garden
Hiking
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Issues with room layout
Whirlpool not functioning
Communication challenges with dining staff

Categories

Cleanliness
8.75
Clean facilities mentioned, but concerns about room layout and amenities.
Service
9.75
Friendly staff noted, though some communication issues were reported.
Location
10
Excellent location highlighted with proximity to beach and city center.
Room Quality
8.75
Room was described as nice, but had significant issues with layout.
Amenities
9.25
The amenities are mentioned positively, though the whirlpool issue was a downside.
Value for Money
9.75
Good prices for dining noted, but some amenities did not meet expectations.
Food and Beverage
9.75
Breakfast selection was well-received, though some concerns on variety were mentioned.
Overall Experience
10
Overall positive experiences with minor complaints that were addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:49

Property Description

Luxurious Suites with Stunning Sea Views
Located steps away from a sandy beach in Rethymno Town, Dyo Suites offers uniquely decorated suites with spa baths and smart room keys. Each suite features a balcony or terrace, a coffee machine, and free WiFi.

Convenient Amenities and Services
Enjoy the convenience of a digital, voice-operated room assistant and a flat-screen TV with satellite channels. The hotel provides a shared lounge, babysitting service, and on-site bar. Guests can also indulge in a breakfast buffet and order their favorite beverages.

Explore and Experience
Take advantage of the bike hire service to explore the nearby Venetian Harbour and Historical Museum. With shops on-site and the airport just 80 km away, Dyo Suites offers the perfect blend of luxury and convenience.

Ready to experience luxury by the beach? Book your stay at Dyo Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

9.5
Based on 806 reviews
Cleanliness: 8.75
Service: 9.75
Location: 10
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.75
Food and Beverage: 9.75
Overall Experience: 10
M
Matthias extended_group at
9
Rundherum schöner urlaub
Pros:

Sehr gutes essen und sehr freundliches personal

2026-08-22 via Nuitee
M
Milada couple de
9
Schönes Zimmer mit sehr schönem Blick aufs Meer
Pros:

Schöne Zimmer, schöner Ausblick aufs Meer, sehr gutes Frühstück

Cons:

Die Lichtschalter/Bedienelemente zu komplex - wenn man Licht hier anmacht, funktioniert das andere nicht etc. Spielerei, die nicht einwandfrei funktioniert. Stufen im Zimmer - weil Bett auf dem Podest… Kleinigkeiten ;-)

2026-08-20 via Nuitee
S
SOFIE couple ca
10
An Exceptional Experience in Every Way
Pros:

Great location - walking distance from the old town, on a strip with lots to do. Beautiful, spacious room with a completely glass-enclosed front offering a direct, unobstructed view of the ocean. Huge private deck and hot tub were absolute heaven. Warm, and genuinely helpful staff. First class breakfast buffet, with an impressive selection of buffet items as well as an extensive à la carte menu. The on-site restaurant, Magma, was also amazing, offering an array of dishes, including a skilled on-site sushi chef (and saxophone player the night we were there). The beach was across the street, and they reserved our front row seats every morning, in large super cushioned chairs, with complimentary water on ice. Also, complimentary morning yoga with Sophia, with two different classes to choose from every day. The classes were small and personal, and Sophia created a real sense of relaxation, healing, and body awareness. On our last day, they let us stay on the beach for the day and provided facilities for showering and changing. Truly an exceptional experience - the entire experience is about relaxation, wellness, comfort, and being genuinely cared for. We will definitely return. Thank you.

Cons:

Truly - can't find a single thing. Parking was not included, but we had no problem finding parking on the street.

2026-08-20 via Nuitee
D
Doubbi family_with_children ma
10
2026-08-20 via Nuitee
M
Milada couple de
9
2026-08-20 via Nuitee
M
Mardi couple au
9
Pros:

The property was great in excellent location… staff were very friendly and helpful. Great it had its own lounge chairs at the beach.

Cons:

Such a shame there was no pool was too windy for the beach.

2026-08-16 via Nuitee
L
LEFTERIS solo_traveller gr
10
2026-08-14 via Nuitee
I
Ilaria solo_traveller it
10
Lovely stay in Crete
Pros:

Siamo una giovane famiglia con un bimbo di due anni e abbiamo trascorso qui l'inizio della nostra vacanza a Creta. Abbiamo passato dei giorni bellissimi, la struttura è davvero comoda anche con un bambino piccolo. Essendo proprio davanti alla spiaggia, ci si mette davvero un attimo e la spiaggia è attrezzata benissimo! Lettini e ombrellone inclusi nel prezzo e prenotabili di giorno in giorno. Servizio colazione super, c'è qualcosa davvero per tutti e i piatti sono buonissimi! Anche il sevizio in spiaggia è disponibile ed è perfetto. Molto comodo se non ci si vuole spostare tutto il giorno.
Camera pulita, comoda. Tanti asciugamani a disposizione, sia per la camera che per la spiaggia è accappatoi.

Highlight: lezioni di yoga incluse nel prezzo, con una magnifica insegnante (Sophia), che vi accoglie e adatta la lezione a chi incontra. Molto empatica, e molto professionale! Unica struttura che offre questo servizio.

Raccomando assolutamente di provare quest'esperienza insieme a Sophia.

In generale rapporto qualità - prezzo ottimo!

Cons:

Difficile parcheggiare, almeno in agosto, ma è così ovunque e per tutte le strutture, quindi non lo userei come criterio si giudizio di questa struttura! ☺️

2026-08-14 via Nuitee
E
enrico's_travels couple it
10
Mare, accoglienza e una posizione ideale per scoprire Creta
Pros:

+ La gentilezza e la disponibilità dello staff. Personale sempre affabile, attento e disponibile a venire incontro alle nostre diverse esigenze, sia alla reception sia al ristorante. Un’attenzione costante che abbiamo apprezzato molto durante tutto il soggiorno
+ La posizione strategica per visitare Creta. L’hotel si è rivelato un ottimo punto di partenza per esplorare l’isola in auto e raggiungere facilmente diverse località e spiagge. Ideale per alternare giornate di relax alla scoperta di Creta
+ La vista e la vicinanza al mare. La nostra camera era proprio di fronte al mare, con una vista splendida e la spiaggia a pochi passi dall’hotel. Svegliarsi con il mare davanti è stato sicuramente uno degli aspetti più piacevoli del soggiorno
+ L’ottima organizzazione della spiaggia di fronte all’hotel. Molto comoda la possibilità di prenotare direttamente alla reception lettini e ombrellone, evitando qualsiasi complicazione. Abbiamo apprezzato anche la possibilità di pranzare direttamente in spiaggia, con un servizio sempre cortese e disponibile

Cons:

Dovendo trovare qualche punto di miglioramento:
- La mancanza di un parcheggio dedicato nelle immediate vicinanze dell’hotel. Avendo noleggiato un’auto, sarebbe stato sicuramente più comodo disporre di un parcheggio riservato. Va comunque detto che, in determinate fasce orarie, siamo riusciti a trovare abbastanza facilmente posto nelle vicinanze, utilizzando il parcheggio gratuito su strada
-L’odore di cloro della Jacuzzi. Abbiamo trovato piuttosto intenso l’odore di cloro dell’acqua, al punto da rendere poco piacevole l’utilizzo della Jacuzzi della nostra terrazza

2026-08-12 via Nuitee
V
velia couple it
10
2026-08-12 via Nuitee
R
Rene family_with_children at
10
Perfekte Unterkunft in Top Lage und super Personal
Pros:

Geschmackvolle und moderne Einrichtung, echt top!

Cons:

Nichts

2026-08-11 via Nuitee
I
Ieva solo_traveller us
10
Pros:

Amazing stay. Love it.

2026-08-11 via Nuitee
B
Bonart family_with_children ch
10
2026-08-10 via Nuitee
O
Olena family_with_children ua
10
Pros:

It was just amazing! The room, very helpful people in hotel staff, beach, food, everything ! Thank you!

2026-08-10 via Nuitee
O
Ossi couple fi
9
Pros:

Todella hyvä aamiainen. Hyvä sijainti. Hyvä ranta hotellin edessä.

Cons:

Osittain kaipaisi jo päivitystä. Palvelu rannalla ei oikein toiminut...

2026-08-09 via Nuitee
M
Mariusz couple pl
10
Wspaniały pobyt w Dyo Suites – miejsce, do którego naprawdę chce się wracać
Pros:

Pobyt w Dyo Suites w Rethymno był dla nas kolejnym już wyjątkowym doświadczeniem i zdecydowanie jednym z tych miejsc, które pozostają w pamięci na długo. Od samego początku można poczuć, że nie jest to zwykły hotel, w którym gość jest tylko kolejnym numerem rezerwacji. Tutaj naprawdę czuje się zainteresowanie, troskę i autentyczną gościnność.

Największym atutem hotelu jest personel. Wszyscy pracownicy byli niezwykle sympatyczni, uprzejmi, uśmiechnięci i przede wszystkim bardzo pomocni. Obsługa była profesjonalna, ale jednocześnie naturalna i serdeczna. Każdy kontakt z pracownikami sprawiał wrażenie, że naprawdę zależy im na tym, aby pobyt gości był jak najlepszy. To właśnie dzięki takiej atmosferze Dyo Suites ma wyjątkowy, niemal rodzinny charakter.

Na szczególne uznanie zasługuje obsługa recepcji. Zawsze można było liczyć na pomoc, poradę czy odpowiedź na każde pytanie. Pracownicy byli bardzo kompetentni, a jednocześnie niezwykle życzliwi. Nie było problemu, którego nie dałoby się spokojnie wyjaśnić. Widać, że personel doskonale rozumie, na czym polega prawdziwa gościnność.

Równie wysoko oceniamy obsługę w restauracji. Kelnerzy byli uważni, kulturalni i dyskretni, a jednocześnie bardzo przyjaźni. Wszystko odbywało się sprawnie, bez niepotrzebnego pośpiechu. Można było spokojnie delektować się posiłkiem i atmosferą miejsca. Tak właśnie powinna wyglądać profesjonalna obsługa w hotelu, który aspiruje do wysokiego standardu.

Jedzenie zasługuje na osobne wyróżnienie. Śniadania były bardzo smaczne, różnorodne i przygotowane z dużą dbałością o jakość. Było widać, że hotel nie stawia wyłącznie na ilość, ale również na świeżość i smak produktów. Każdy mógł znaleźć coś dla siebie, zarówno osoby preferujące klasyczne śniadanie, jak i te, które szukają czegoś bardziej wyjątkowego.

Polecam wszystkim!!!

Cons:

Ciężko przyczepić się do czegokolwiek....

2026-08-09 via Nuitee
M
Marios couple gr
10
Pros:

Perfect spot nice place with excellent staff and great facilities

Cons:

-

2026-08-09 via Nuitee
M
Marian solo_traveller at
10
Pros:

Die lage ist perfekt, hotel perfekt, Mitarbeiter zuvorkommend

Cons:

Paar kleinigkeiten sind auswechslungs bedürftig im zimmer, paar funktionen nicht gegeben

2026-08-09 via Nuitee
M
Mariell couple no
9
Pros:

Fint rom og utrolig god frokost!

2026-08-09 via Nuitee
J
Julia couple at
10
Einfach Top
Pros:

Ein wirklich tolles Hotel. Das Zimmer war wunderschön, sauber und der Whirlpool auf der Dachterrasse ein Highlight.

Die Lage ist ideal, ca. 10 Minuten zu Fuß vom Zentrum entfernt. Als Hotelgäste konnten wir kostenlose Liegen am Strand reservieren und haben zusätzlich Rabatte auf Getränke am Strand und im Restaurant erhalten.

Das Personal war unglaublich freundlich und zuvorkommend. Wir haben uns rundum wohlgefühlt und würden jederzeit wiederkommen!

Cons:

Einziger Kritikpunkt: Die Klimaanlage kühlte immer auf der niedrigsten Stufe, unabhängig von der Einstellung.

2026-08-08 via Nuitee