Hotel Hacienda Cortes

Hotels
5.5 (60 reviews)
Calle 92B No.796 por 81A y 81B Col. Obrera , Mérida , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Near airport
Friendly staff
Good value for money
Cons:
Cleanliness issues
Old and poorly maintained rooms
Payment problems

Categories

Cleanliness
3.96
Multiple reviews describe issues with cleanliness, including damp stains and unkept conditions.
Service
6.43
While there are some positive notes about staff being helpful and friendly, service issues such as payment problems were noted.
Location
6.97
Several reviews praise the location, particularly its proximity to the airport, though it's noted that there's not much else nearby.
Room Quality
4.42
Many comments highlight that rooms are old and in poor condition, resulting in a low rating.
Amenities
5.45
Limited mention of amenities, but some critical feedback on maintenance and functionality was noted.
Value for Money
5.91
Fair pricing is mentioned, though some guests feel they could have found better quality elsewhere.
Food and Beverage
5.46
No specific feedback on food and beverage options was provided.
Overall Experience
5.43
Review sentiment overall suggests that experience was mixed, with many drawbacks affecting guests' satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Convenient Location
Modern Amenities
Exceptional Service

Book your stay at Hotel Hacienda Cortes - your perfect choice in Mérida!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for MXN 80 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.5
Based on 60 reviews
Cleanliness: 3.96
Service: 6.43
Location: 6.97
Room Quality: 4.42
Amenities: 5.45
Value for Money: 5.91
Food and Beverage: 5.46
Overall Experience: 5.43
S
sanabria • solo_traveller • mx
1
2026-07-22 • via Nuitee
T
Tukuch • couple • mx
8
Pros:

..

Cons:

..

2026-07-17 • via Nuitee
R
Raul • couple • pa
3
Caro a comparación de comodidad y servicio
Pros:

La cama

Cons:

Muy sucio y en mal estado la habitación

2026-07-15 • via Nuitee
L
Lucia • family_with_children • mx
8
Pros:

Si está limpio

Cons:

está limpio pero afuera de la puerta está el estacionamiento y enfrente la alberca por lo tanto me tocó unas personas en el estacionamiento al parecer tomando y haciendo un poco de ruido el cual no puede descansar bien

2026-06-25 • via Nuitee
R
Rito • solo_traveller • mx
8
Pros:

Cerca del aeropuerto y precio justo

2026-06-06 • via Nuitee
C
CABALLERO RODRIGUEZ • family_with_children • mx
8
Buena opción de alojamiento cercano al Aerooue
Pros:

Centrico

2026-05-18 • via Nuitee
J
Jennifer • solo_traveller • mx
5
2026-05-14 • via Nuitee
G
Gladyz • solo_traveller • mx
9
Pros:

Si estaba limpio, una chica de recepcion muy amable y atenta con la reservacion.

Cons:

Una noche antes llegue a solicitar una habitación y la chica que se queda "cuidando" se encontraba dormida, se tardo mucho en abrirnos aun viéndonos, le pedimos una habitación y refirieron no tener, fue muy déspota.

2026-05-06 • via Nuitee
L
Luci Del Carmen • solo_traveller • mx
9
Pros:

Atención

2026-04-26 • via Nuitee
C
castro • extended_group • mx
6
Pros:

Nada

Cons:

Todo

2026-04-21 • via Nuitee
J
Jeff • solo_traveller • us
3
Pros:

Near airport. Price. Air conditioning. Restaurant next door.

Cons:

No seat on the toilet. Toilet paper roll holder non- functional. Poor quality interior paint job.

2026-04-19 • via Nuitee
B
Benjamín • solo_traveller • mx
7
2026-04-08 • via Nuitee
J
Julio César • couple • mx
8
Pros:

Está cómodo, para una estancia regular

Cons:

No funcionaba al 100 el clima

2026-04-03 • via Nuitee
C
castro • extended_group • mx
2
Pros:

Nada

Cons:

Todo sucio

2026-03-31 • via Nuitee
G
GONZALEZ TRISTAN • extended_group • mx
10
Puerta falsa para cerrar
Pros:

Que está muy cerca del aeropuerto y muy bien ubicado cómodo y barato

Cons:

Que la puerta de repente se abría sola, porque no la atoraba bien yo

2026-03-18 • via Nuitee
K
Kevin Alexis • extended_group • mx
5
2026-02-24 • via Nuitee
B
Beate • couple • ch
3
Cons:

die unsauberen betten zu beginn- zweimal das zimmer gewechselt - betten sind bequem! den pool würde ich nicht benutzen und wiederkommen auch nicht! ich habe gleich beim checkin bezahlt- 100 pesos mehr.

2026-02-24 • via Nuitee
B
Betzabeh • couple • mx
1
Pros:

No tenian mi reserva

Cons:

NO TENIAN MI RESERVA

2026-02-23 • via Nuitee
B
Broca • couple • mx
1
Pros:

Pz me gustaría decir que estubo bien la estación pero me cancelaron la reservación

2026-01-09 • via Nuitee
R
Rodrigo • couple • mx
1
Hotel viejo y abandonado
Pros:

El hotel no me gustó nada por eso no me quedé.

Cons:

El hotel no es como sale en las fotos, es un hotel viejo y las fotos son de años pasados esta muy abandonado y por tal motivo no me quedé ahí, con el mismo precio pude encontrar otro hotel y mas cómodo.

2026-01-07 • via Nuitee