Queens Hotel

Hotels
8.6 (313 reviews)
1110 EWEN AVE , New Westminster , CA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Quiet location
Good amenities
Clean rooms
Cons:
Small rooms and dated facilities
Misleading high rating on overall experience
Inconvenient signage for finding the hotel

Categories

Cleanliness
8.65
Rooms were clean and had a nice layout.
Service
9.15
Staff was incredibly friendly and hospitable.
Location
8.85
Hotel is in a quiet residential neighborhood and close to key locations.
Room Quality
8.15
Some rooms felt small and the overall facilities were a bit dated.
Amenities
8.65
Good includes, like a coffee machine and breakfast; however, TV could be improved.
Value for Money
7.95
Experience didn't fully match the value based on the rating.
Food and Beverage
8.65
Breakfast was great with good options available.
Overall Experience
8.75
Overall a pleasant stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:08

Property Description

Luxurious Accommodation
Queens Hotel in New Westminster provides a luxurious stay just a short drive away from Vancouver city center. Each room is equipped with a flat-screen TV and a private bathroom, ensuring a comfortable and enjoyable experience for all guests.

Convenient Amenities
Stay connected with free high-speed WiFi available throughout the property. Relax in the shared lounge area, perfect for unwinding after a day of exploring nearby attractions like Metropolis at Metrotown and the British Columbia Institute of Technology.

Accessible Location
Located just 17 km from Vancouver International Airport, Queens Hotel offers a convenient base for travelers. Explore the city easily with key landmarks and attractions within a short distance.

Book your stay at Queens Hotel now for a memorable and enjoyable experience.

Important information:

When traveling with pets, please note that an extra charge of CAD 20 per night applies, along with a CAD 150 pet deposit. Please note that only certain rooms can accommodate pets.

Please contact the property for front desk hours. Please note, the rooms are only accessible via stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

8.6
Based on 313 reviews
Cleanliness: 8.65
Service: 9.15
Location: 8.85
Room Quality: 8.15
Amenities: 8.65
Value for Money: 7.95
Food and Beverage: 8.65
Overall Experience: 8.75
L
Lisa • extended_group • ca
10
Pros:

cannot express enough how friendly the staff were, absolutely incredible

2026-09-14 • via Nuitee
J
John • solo_traveller • ca
1
Three nights in Hell paid for four
Pros:

Nothing

Cons:

They had the cheapest plastic and paper cups no real cups or glasses TV was smaller than my work monitor. They charged over 300 at night for a little dump on one dead bedbug on the floor. I was there for 20 minutes and came downstairs and said I’m only going to stay one night not four. I’ve done this in the past more than once and I only do it if I have to or really feel I don’t want to be somewhere because you don’t know till you get there sometimes and they would not let me go after two nights. I asked again and they would not let me go the last night I paid for. I didn’t even stay there. I’ve never had a worst experience and I have stayed in 100 hotels never go there. Don’t let them fool you it’s not in new Westminster. It’s in Queensboro in the middle of nowhere, it’s terrible. There’s no bathroom counter. They’ve got a sink that’s almost 3 feet wide, but no counter can’t tell you how horrible it was and the fact that I was very polite about not wanting to be there and forcing me to stay there even though there’s a vacancy if it’s a long weekend and they could easily get someone if they are stupid enough to book their never ever ever again I may not even use Booking.com after this and I’ve been using them for over 10 years. I’m not mad what a waste of money. What a bunch of scum at that place and imagine running out of coffee. I have no coffee I go where’s your coffee? Oh we’re out. She tells me to go to Tim Hortons. I hate Tim Hortons. It’s 15 minute walk. I took a video but no pictures sorry I can’t post the video. I didn’t know

2026-09-12 • via Nuitee
G
Grainne • couple • ca
10
Pros:

Staff were very friendly

Cons:

Quiet

2026-09-06 • via Nuitee
S
smroczkowski • couple • pl
9
2026-09-01 • via Nuitee
A
Abubaker • solo_traveller • ca
7
2026-08-29 • via Nuitee
R
Richard • extended_group • us
1
A very poor quality motel in a strip mall at a very expensive price.
Pros:

Tiny rooms, no air conditioning so room was hot all night. no elevators to you had to walk up stairs. Very pricey at $173 with the poorest quality room that I have every had, The mattress was larger than the box springs. The bar of soap was the size of a quarter. The Tv required a 6 step process to turn on. The furniture was cheaply made and well worn.

Cons:

Tiny rooms, no air conditioning so room was hot all night. no elevators to you had to walk up stairs. Very pricey at $173 with the poorest quality room that I have every had, The mattress was larger than the box springs. The bar of soap was the size of a quarter. The Tv required a 6 step process to turn on. The furniture was cheaply made and well worn.

2026-08-20 • via Nuitee
U
Una • couple • gb
5
Fine
Pros:

It was in a convenient location for us.

Cons:

Noisy outside and room was very small.

2026-08-03 • via Nuitee
L
Louaye • solo_traveller • gb
8
Wonderful
Pros:

Friendly staff and very clean

Cons:

Outside noise

2026-03-05 • via Nuitee
K
Kayla • couple • ca
7
I mean it’s in the hood . The staff at the front desk was a little off . When I checked in the staff member wasn’t that
Pros:

The anything snacks placed out for the guest and the prime coffee machine had a place to sit and smoke the $5 dollar gym pass

Cons:

Had no good channels to watch on tv . Was bare minimum. Could hear every working girl and her johns doing the dirty . And can hear every last sound in the hallways from other rooms

2026-03-05 • via Nuitee
M
Mary Leia • family_with_children • ca
10
Awesome
Pros:

I loved everything about the hotel except for the fact that it was hard to find, as we drove in at night and signage wasn’t great. The rooms were also a touch small. Staff was amazing, awesome location, breakfast was great and I loved the coffee machine. I will definitely be staying here again at the end of January

Cons:

See above

2026-01-20 • via Nuitee
W
Watabe • solo_traveller • ca
10
2026-01-20 • via Nuitee
B
Brenda • family_with_children • ca
10
Great customer service
Pros:

I stayed for 4 nights with my child , staff were friendly and polite on arrival and shown us our room . The twin room I initially booked was a little small , once mentioned my room was upgraded for an additional charge which I was happy with . Rooms were bright and clean with laminated flooring throughout , a fridge , microwave and cable tv. There was complimentary tea, coffee, hot chocolate and snacks on reception daily. I found that the staff went above and beyond and catered to your needs .I would definitely recommend this hotel .

Cons:

There was nothing I disliked - I will definitely recommend .

2026-01-19 • via Nuitee
T
Todd • couple • ca
9
Pros:

Super helpful staff, very friendly. The online booking process and check in were super easy.

2026-01-12 • via Nuitee
J
Judith • family_with_children • ca
10
Next time I visit Metro Vancouver, I am booking the Queens Hotel.
Pros:

I liked the good security of the building. It is in a quiet residential neighbourhood. The parking lot had great lighting and I felt I didn't need to worry about my new car being vandalized. The Queens Hotel is secure password entry and the lobby is very quiet and like being at home with lots of nice homelike touches. It felt like my own living room. If you want fancy and glitzy, you should book the Marriott. The beds and linen were awesome. If you are driving, the best part is that it is close to everything you want to visit. Vancouver, Delta, New Westminster, Burnaby, Surrey and the Fraser Valley plus YVR airport and Tsawwassen Ferry terminals are a quick commute away.

Cons:

I stayed at a Coast Hotel in November and they wowed me with a 75 inch TV on the wall. If you want to watch anything on TV at Queens Hotel, the equipment is super tiny. Maybe 32 inch TV.

2025-12-23 • via Nuitee
Y
Yiting • solo_traveller • ca
7
The high rating felt misleading, and overall, I was disappointed.
Pros:

The parking is free and located behind the hotel. The surrounds are quiet in the evening. Two bottles of water are provided, which is a thoughtful touch. The room meets all the basic needs.

Cons:

The experience did not match the value. There is no lift, and both the building and the room facilities feel quite old. I couldn’t even find a proper cup for drinking water in the room (there was only a paper cup next to the bathroom sink, which didn’t feel suitable for drinking). The room was also quite cold when I arrived — the heating was set to 0, and it took a few hours to warm up after I turned it on. In my view, the current rating (>8) feels misleading; a score around 7 would be more accurate.

2025-11-22 • via Nuitee
G
Guindon • solo_traveller • us
8
Liked the parking and access to Westminister was good.
Pros:

The bedding was high quality sheets etc. Very clean and the staff was very nice. The fresh bananas and yogurt bars were good and always a supply.

2025-11-13 • via Nuitee
C
Chester • couple • ca
6
Did not expect the hotel to be part of a strip mall but it met our needs for the one night.
2025-10-11 • via Nuitee
J
Jens
10
Pros:

We arrived quite late, around 1:00am.
Your staff at the check in was great, very kind, very helpful.
No issues at all, thank you!

2025-10-11 • via Nuitee
R
Ricardo
8
Pros:

Great staff.Close accomodations for Gym and food

2025-09-29 • via Nuitee
M
Madelene
10
Pros:

Friendly staff👌👌👌
Good massage chair in lobby👌👌👌

2025-09-27 • via Nuitee