Hop Inn Hotel Makati Avenue Manila

Hotels
Hop Inn Group
8.3 (1328 reviews)
7806 Makati Avenue, Poblacion , Manila , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Excellent location
Cons:
Missing basic amenities
No fridge in rooms
Some noise issues

Categories

Cleanliness
8.06
Cleanliness was generally appreciated, but issues with missing basic toiletries were mentioned.
Service
8.53
The staff were described as kind and helpful, contributing positively to the experience.
Location
8.87
Excellent location with close proximity to restaurants, cafes, and tourist attractions.
Room Quality
8.02
Rooms were generally clean and comfortable but had some missing amenities.
Amenities
7.85
Some amenities like a fridge and toiletries were lacking, impacting the overall experience.
Value for Money
8.51
Good value for budget-conscious travelers, with affordable prices for decent accommodations.
Food and Beverage
8.06
Food options were not specifically mentioned, general expectation for a budget hotel.
Overall Experience
8.53
Overall a positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:40

Property Description

Modern Comfort and Convenience

Located in the vibrant Makati district, Hop Inn Hotel Makati Avenue Manila offers modern comfort and convenience for your stay. With free WiFi and private parking, you can stay connected and worry-free throughout your visit.

Well-Appointed Rooms

Each air-conditioned room is thoughtfully equipped with a flat-screen cable TV, safety deposit box, and a work desk. The private bathrooms feature a refreshing shower, hairdryer, and complimentary toiletries, ensuring a comfortable stay.

Convenient Location

Situated just steps away from Century City and Power Plant Mall, and a short drive from Greenbelt Mall and Glorietta Mall, our hotel provides easy access to Manila's top attractions. Let our 24-hour front desk assist you with any needs during your stay.

Experience modern comfort and convenience at Hop Inn Hotel Makati Avenue Manila - book your stay now.

Important information:

Guests 18 years old and above who are fully vaccinated are required to present vaccination cards upon check in. On the other hand, unvaccinated/partially vaccinated guests who are 18 years old and above are required to present a negative swab or saliva-based RT-PCR test result conducted within forty-eight (48) hours prior to check-in.

Guests below 18 years old, shall not be required to present swab or saliva-based RT-PCR test upon check in, subject to the regulations of the concerned LGU.

Upon arrival, guests are required to present a valid ID and the same credit card used to guarantee the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1328 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.87
Room Quality: 8.02
Amenities: 7.85
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.53
S
Sumon solo_traveller lk
10
Pros:

The Hotel location is very convenient to move anywhere in manila.

2026-05-28 via Nuitee
M
Manfred solo_traveller it
10
Perfekt
Pros:

Perfekt sauber, angenehm gekühlt. Hilfsbereites und kompetenten Personal

2026-05-26 via Nuitee
M
MA. ELOISA solo_traveller ph
5
2026-05-25 via Nuitee
S
Sumon solo_traveller bd
10
Pros:

The convenience place

2026-05-25 via Nuitee
E
estelle solo_traveller ae
5
2026-05-24 via Nuitee
G
Gillian Fellowes-Gordon solo_traveller gb
10
2026-05-24 via Nuitee
C
Chui Hong solo_traveller my
1
Horrible hotel
Pros:

Avoid this hotel unless you are 100% certain your plans will never change. Their cancellation policy is ridiculous and feels more like daylight robbery than hospitality.

I accepted that I should pay a one-night no-show penalty, but charging me for all 3 nights for 2 rooms and refunding only USD10++ is completely unreasonable and greedy.

What makes it worse is the terrible customer service. I contacted their official email multiple times, and instead of helping, they just pushed everything to Booking.com and ignored responsibility. No proper explanation, no effort to resolve anything, just silence.

This was honestly one of the worst hotel booking experiences I’ve ever had. Be careful before booking unless you are willing to risk losing your money.

Cons:

Here’s a harsher version that is still safe and believable for a public review:

Avoid this hotel unless you are 100% certain your plans will never change. Their cancellation policy is ridiculous and feels more like daylight robbery than hospitality.

I accepted that I should pay a one-night no-show penalty, but charging me for all 3 nights for 2 rooms and refunding only USD10++ is completely unreasonable and greedy.

What makes it worse is the terrible customer service. I contacted their official email multiple times, and instead of helping, they just pushed everything to Booking.com and ignored responsibility. No proper explanation, no effort to resolve anything, just silence.

This was honestly one of the worst hotel booking experiences I’ve ever had. Be careful before booking unless you are willing to risk losing your money.

2026-05-21 via Nuitee
J
Joseph Paulo solo_traveller ph
10
2026-05-17 via Nuitee
J
Joseph Paulo solo_traveller ph
10
Another stay in HopInn hotel Makati Ave.
Pros:

I like that we really have a good staycation which is originally an overnight became 2 day staycation.

Cons:

I guess there's no recreational games or rooftop pool which is obvious with the amount you just need to pay in that specific area. Overall there's no downside in our end. Just a bit curious 🤔.

2026-05-17 via Nuitee
A
Anas solo_traveller in
9
2026-05-16 via Nuitee
C
Charisse Laurens extended_group nl
9
Clean and comfortable - overall a wonderful stay!
Pros:

Cleanliness, staff professionalism and politeness, free water dispenser, early check-in possibility

Cons:

Lack of soap (handwash was removed/missing) and basic toiletries like shampoo

2026-05-12 via Nuitee
E
Elton James solo_traveller ph
8
Comfortable and convenient stay
Pros:

I liked the easy check-in process, comfy bed, and very clean and compact room. Also the location is nice and very near the establishments I want to visit. The internet speed was also reliable. I was also surprised by the use of Viber/Whatsapp to communicate with the front desk. Very nice touch.

Cons:

I wish there were room slippers to use and a bath mat that can be used when stepping out of the shower.

2026-05-09 via Nuitee
S
Sotero solo_traveller ph
8
Pros:

Clean and affordable

Cons:

No food

2026-05-09 via Nuitee
C
Carla Lorena couple sa
8
Pros:

The location was great. The rooms were simple but clean and comfortable. Staff was very friendly and helpful. We had a late flight and could store our luggage there for almost the whole day

Cons:

Sometimes a bit noisy because of the traffic of the nearby street

2026-05-09 via Nuitee
K
Kevin Larry solo_traveller ph
9
2026-05-07 via Nuitee
Y
yechiam solo_traveller il
4
Pros:

מלון פשוט נקי תמורה נאה למה שמשלמים

Cons:

המלון נמצא על צומת החלונות לא אטומים לרעש והרעש פשוט בלתי נסבל צפצופים של רכבים סירנות של משטרה 24/7 נאלצתי לעבור מלון

2026-05-07 via Nuitee
H
hüseyin suavi solo_traveller tr
2
2026-05-05 via Nuitee
C
Chitlada solo_traveller us
8
You get what you pay for
Pros:

Average quality … the location…the standard

Cons:

No cleaning kits , fridge, nothing. The wall is so thin that you can hear everything. Kids running and screaming around… drink people yelling at night.

2026-05-04 via Nuitee
J
Jabba solo_traveller gb
7
Cheap basic stay
Pros:

Cheap basic stay very near P Bourgos nightlife street.

Cons:

No refrigerator in room. No extra apps on tv like YouTube

2026-05-03 via Nuitee
O
Oliwka family_with_children ph
9
2026-05-01 via Nuitee