Springs Hotel Ulaanbaatar

Hotels
7.8 (371 reviews)
Olympic street 2A , Ulaanbaatar , MN
+976 7011 9191

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Room Quality
Food and Beverage

Categories

Cleanliness
8.05
Hotel is clean, although one room had a strong smoke smell.
Service
8.55
Staff is friendly and helpful, providing good recommendations.
Location
9.05
Excellent location, close to major attractions and restaurants.
Room Quality
7.05
Rooms are basic; some complaints about noise and bed comfort.
Amenities
7.55
Limited amenities noted, but basic needs are met.
Value for Money
7.55
Overall good value, although some costs felt high.
Food and Beverage
6.55
Breakfast options found lacking and extra costs noted.
Overall Experience
8.05
Overall satisfactory stay with good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:37

Property Description

Prime Location in Ulaanbaatar City Centre
Experience the heart of Ulaanbaatar at Springs Hotel. Just minutes away from Sukhbaatar Square and Ulaanbaatar Opera House, our hotel offers convenience and comfort for your stay.

Luxurious Amenities for Relaxation and Entertainment
Indulge in a rejuvenating spa massage or maintain your workout routine in our modern gym. For entertainment, visit the nearby IMAX cinema or explore the Central and Shangri La Shopping Malls for a premium shopping experience.

Convenience and Services at Your Fingertips
From a well-equipped business center to car hire services, airport shuttle, and currency exchange, we cater to all your needs. Enjoy complimentary WiFi, parking, and exceptional hospitality during your stay at Springs Hotel Ulaanbaatar.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ULN

Location

Guest Reviews

7.8
Based on 371 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 6.55
Overall Experience: 8.05
E
Enerelt • solo_traveller • jp
4
Unable to sleep for five nights
Pros:

Location

Cons:

There was construction work below the window of my hotel room. Every night during my five-night stay, the construction started around 10 p.m. and continued until 6 a.m. The noise was extremely loud, and I was unable to sleep at all throughout my stay. I complained to the hotel and specifically requested to change rooms, but unfortunately, no reasonable effort was done to resolve the situation. They told me they are “working on it” and the construction outside was not something the hotel could control. However, regardless of who was responsible, I believe the hotel should have made a reasonable effort to accommodate a guest who could not sleep, such as offering a different room if available. It gave me the impression that the hotel valued the cost of changing rooms over the confort of its guests. I will not stay at this hotel again and cannot recommend it to others.

2026-09-16 • via Nuitee
S
Seo • solo_traveller • kr
8
2026-09-09 • via Nuitee
M
Miranda • extended_group • gb
9
2026-09-01 • via Nuitee
P
Pascale • solo_traveller • fr
9
Good value central hotel
Pros:

Very well located in the center of everything, yet quiet! Helpful staff. Big room. Ok breakfast. Very nice Japanese restaurant.

Cons:

The breakfast only starting at 7:30 AM.

2026-08-29 • via Nuitee
Z
Zorigoo • couple • mn
10
2026-08-28 • via Nuitee
J
Jana • solo_traveller • de
8
Pros:

Top Lage direkt im Zentrum nahe Haltestelle für den Flughafenbus und großem Einkaufszentrum; Zu den Stosszeiten sind die Straßen allerdings komplett verstopft, daher besser mehr Zeit einplanen. Personal sehr hilfsbereit und hat sich auch um ein Taxi zum Flughafen gekümmert; Einrichtung etwas in die Jahre gekommen und Wände könnten einen Anstrich vertragen, aber Zimmer top sauber; Bequeme Matratze und Kissen; Klimaanlage und Minibar im Zimmer vorhanden

2026-08-27 • via Nuitee
R
Reinaldus • couple • nl
8
Prima plek
Pros:

Locatie was prima, midden in het centrum. Prima kamer, goede bedden en fijne douche.

Cons:

Voor opslag van spullen die we niet nodig hadden tijdens een trekking moest extra betaald worden. De 2e keer dat we er verbleven was de prijs voor de kamer 2x zo hoog. Dit waarschijnlijk ivm COP 17 die in de stad gehouden werd, maar toch.

2026-08-24 • via Nuitee
D
Dimitri • family_with_children • us
9
2026-08-21 • via Nuitee
D
Deborah • couple • au
7
Convenient and comfortable
Pros:

Great location, excellent staff and great food nearby. Everything you need for a comfortable stay.

2026-08-16 • via Nuitee
Георгий • couple • ru
8
Pros:

Я бронировал через букинг и там была в долларах другая цена на 11 S меньше и в эту цену был включен завтрак , отель завтрак не предоставил , не понятно почему хотя бронирование ему показали . Прошу вернуть деньги за завтрак

2026-08-16 • via Nuitee
A
Andrea • extended_group • it
9
2026-08-16 • via Nuitee
S
Septian • solo_traveller • id
5
If you want just sleep stay here, but please take video of your room when first time entering
Pros:

Just location

Cons:

The internet is very slow in my room.
When I check out, the staff accuse me for breaking the cabinet. After a very long debate, the lady who clean my room daily told the staff (receptionist) that the breaking cabinet is already there before I checked in.

2026-08-16 • via Nuitee
K
KATARZYNA • solo_traveller • gb
10
Pros:

Great location, clean and tidy room.

2026-08-15 • via Nuitee
K
KATARZYNA • solo_traveller • gb
10
Pros:

Great location, clean and tidy room.

2026-08-15 • via Nuitee
S
Sangsoo • extended_group • kr
9
2026-08-12 • via Nuitee
K
Kathryn • solo_traveller • au
8
Pros:

Location

2026-08-08 • via Nuitee
B
Bryan • solo_traveller • us
9
A lovely, central port in the storm
Pros:

Very helpful staff with excellent English. Clean environment, great location. Laundry service was very fast. Great place to relax after some weeks in the country.

Cons:

Missing/non-functioning control for the AC (2nd room). If you are going to offer room service from the restaurant, a menu for the restaurant in the rooms would be helpful. And it was also not available online.

2026-08-05 • via Nuitee
S
Susan • solo_traveller • au
7
2026-07-16 • via Nuitee
A
Andrew • solo_traveller • gb
8
Good hotel in a central location near main square.
Pros:

Helpful staff. Room was a good size, clean and everything worked as it should. Good water pressure for shower and water nice and hot.
Adjoining restaurant did a good continental type breakfast and I also ate there in the evening a couple of times, the food was good.

Cons:

Nothing really.

2026-07-12 • via Nuitee
N
Nicholas • solo_traveller • gb
8
Pros:

I really like Springs. It is unpretentious. The rooms are roomy. Breakfast is good. The Japanese food is perfectly OK downstairs. It is in a fabulous location.

Cons:

I've never been able to get the TV to work, and equally have never managed to get any signs of life out of the airconditioning. Neither is a big issue unless it is a roasting hot day and opening the window lets a load of smoggy air in.

2026-07-09 • via Nuitee