Royal Plaza by Stellar Hotels, Yerevan

Hotels
8.1 (2089 reviews)
9 Saryan street , Yerevan , am

Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.74
Some reviews mention dirty curtains, dusty decor, and the condition of carpets.
Service
8.71
Mixed sentiments, but overall positive with appreciation for staff hospitality.
Location
9.25
Many guests praised the excellent location, central to attractions and amenities.
Room Quality
7.7
Rooms noted as somewhat dated but clean and comfortable.
Amenities
8.23
Basic amenities available, some mentioned currency exchange.
Value for Money
8.19
General good value perception given the central location.
Food and Beverage
7.24
Breakfast was appreciated but had some mixed reviews.
Overall Experience
8.71
Overall positive experiences reported by guests, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:20

Property Description

Central Location and Nearby Attractions
Located in the heart of Yerevan, the Royal Plaza by Stellar Hotels offers proximity to popular museums and attractions like the Martiros Saryan Museum and the Hovhannes Tumanyan Museum.

Modern and Well-Equipped Rooms
Experience comfort and convenience in our modern rooms equipped with amenities such as air conditioning, flat-screen TV, work desk, and a safety deposit box, ensuring a pleasant stay.

Diverse Dining and Event Spaces
Indulge in a culinary journey at our buffet style restaurant offering European, Armenian, and Georgian cuisine. With meeting facilities, a conference hall, and banquet services, we are the perfect choice for both leisure and business travelers.

Book now for an unforgettable stay at the Royal Plaza by Stellar Hotels, Yerevan!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EVN

Location

Guest Reviews

8.1
Based on 2089 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 7.24
Overall Experience: 8.71
A
Anna solo_traveller ru
10
2026-08-15 via Nuitee
C
Clavdiya family_with_children ua
8
Pros:

Расположен хорошо. Недалеко кафе, рестораны, достопримечательности. Есть своя кухня. Кормят вкусно.

2026-08-14 via Nuitee
H
Hayk couple am
10
2026-08-14 via Nuitee
D
David couple kz
7
2026-08-13 via Nuitee
D
dey solo_traveller ae
7
Pros:

Location only

Cons:

Facilities ac was not working
Pathetic room service

2026-08-12 via Nuitee
M
Mger couple ru
7
Pros:

Только место и то 50/50

Cons:

Убитый и ушатанный отель

2026-08-11 via Nuitee
I
Ibrahim solo_traveller ae
5
2026-08-09 via Nuitee
M
McNamara solo_traveller eg
5
Needs some TLC
Pros:

Property is dated !!! The hotel has a fantastic location but the staff have zero personality ( I never insult individuals ) but literally nooone smiles.

Cons:

The location

2026-08-08 via Nuitee
V
V2342IIahmedf Solo travel
2
Title: Horrible experience, rude receptionist (Van), and a blatant scam – Max 2-star hotel
Pros:

I had a dreadful experience at this hotel and strongly advise anyone against staying here.

I arrived at the hotel at 7:00 AM after an exhausting overnight flight. Because I needed to rest immediately, I had specifically booked and paid a full night in advance ($70 for just a 5-hour stay) so I could check in early.

After sleeping for barely 5 hours, I was abruptly woken up at 12:00 PM by a phone call from the front desk. A receptionist named Van—who was extremely rude, arrogant, and unprofessional—demanded that I check out immediately. He claimed that the room I was given was a "Deluxe" room, while my second night’s reservation was for a lower category (Economy/Run of House). He insisted I either pay an outrageous upgrade fee of 50,000 AMD (which is actually more expensive than booking an entire night on Agoda!) or move out immediately.

This felt like a direct attempt at extortion and a complete scam. When I checked Agoda, the actual price difference between the two room types was literally $1, and the photos of the actual Deluxe room looked completely different from where I was staying!

When I refused to pay his ridiculous demand, Van told me I had to check out right away and wait in the lobby for 2 hours until 2:00 PM for the "new" room to be ready—completely ignoring the fact that I was exhausted and had already paid for a full extra night. After a heated argument over his disgraceful attitude, he suddenly claimed a room was ready. I packed my bags exhausted, only to be handed the key to the exact same room! It had the exact same layout, furniture, and size. They woke me up, ruined my rest, and stressed me out for absolutely nothing.

On top of all this disrespect and poor service, the Wi-Fi is terribly weak and practically impossible to work on.

This hotel is far from being a 4-star establishment—it barely deserves 2 stars. Van’s behavior was unacceptable, and the management should be ashamed of how guests are treated here. Avoid at all costs!

2026-08-03 via Tripadvisor
Z
Zhirayr family_with_children am
10
Cons:

Единственное что было не очень это кондиционер в эту жару; какие-то странные кондиционеры которые не очень хорошо работали

2026-08-03 via Nuitee
I
Irina solo_traveller ru
10
Pros:

Расположение, размер комнаты, персонал

Cons:

Нечем мыть руки(((

2026-08-02 via Nuitee
S
Sam couple il
4
Pros:

Убираются хорошо, отель в самом центре города

Cons:

Каждую ночь протекал кондиционер и приходилось вызывать персонал для починки каждый вечер.

2026-08-02 via Nuitee
I
Irina extended_group ru
8
Pros:

Локация спасает все))
В целом, нормально, но на 4 звезды слабо тянет

Cons:

Номера подуставшие уже. Где-то дверь оаспухшая, мебель уже пошарпанная, полотенце только одно на человека. Утюг не всегда отыскать даже на этаже

2026-07-24 via Nuitee
E
Elena Bee solo_traveller ru
6
Pros:

Отель достаточно уставший, но с отличным расположением. Останавливались здесь на одну ночь, выбирали по географии и возможности проживания с животными. Персонал приветливый, в лобби есть пункт обмена валют. Завтраки не пробовали, но опция такая предлагается. Однако стоит вам выйти из отеля, и вы сможете найти на ул.Сарьяна кухню на любой вкус.

2026-07-23 via Nuitee
L
Lilit family_with_children am
1
2026-07-23 via Nuitee
J
Jeffrey family_with_children gb
8
2026-07-22 via Nuitee
Екатерина couple ru
8
Pros:

Отличное расположение отеля!
Приезжали на фестиваль вина и отель находится в самом эпицентре событий) выходишь и ты на винном фестивале!
Рядом большое количество уютных ресторанов, что тоже плюс.

Cons:

Хотелось бы чуть более новых номеров.

2026-07-21 via Nuitee
A
Anastasiia couple ua
4
Больше туда заселимся, цена не соответствует качеству!
Pros:

Месторасположение , персонал хороший

Cons:

Не работающий кондиционер ( приходилось открывать входную дверь и балкон чтоб не задохнуться, в дневное время спали с открытой входной дверью , ночью спать вообще не возможно , благо на второй день ночью был дождик ),окна очень греются ,так как солнечная сторона и ощущения как в бане;
Балкон без крыши на котором в дождь не посидишь , отсутствие розеток даже для чайника .чай сахар тоже отсутствовал( 1 пакетик на двоих)

2026-07-17 via Nuitee
Роза solo_traveller ru
9
2026-07-17 via Nuitee
T
Tatiana couple il
9
2026-07-16 via Nuitee