HOTEL The Scene

Hotels
8.6 (194 reviews)
Kohoku-ku Shinyokohama 1-20-5 , Yokohama , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Lift / Elevator
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Spacious rooms
Well-appointed amenities
Complimentary drinks / welcome drink
Free parking
Stylish/modern decor (in some rooms)
Cons:
Cleanliness problems (ash, trash, lingering linen odors)
Drainage issues in bath and sink
Inconsistent room quality / misleading photos
Occasional lack of check-in explanation
Water server / shower temperature and pressure problems
Some rooms lack windows
Bed firmness (too hard for some guests)
Hotel feels like a love-hotel in some rooms (advertising materials)

Categories

Cleanliness
6
Multiple reviews explicitly report cleanliness issues: cigarette butts and trash found in rooms, remaining bathing-product wrappers, distinctive/used linen odors, and poor drainage causing unpleasantness.
Service
10
Generally positive mentions of staff: helpful, flexible and responsive (e.g., accommodating requests). A small number of reviews noted limited or terse check-in explanations, but overall staff interaction was praised.
Location
9.8
Mentioned as convenient (close to Nissan Stadium) and easy access; free parking also noted, supporting a strong location/convenience sentiment.
Room Quality
7.6
Mixed comments: several guests found rooms spacious, stylish and comfortable, while others reported old or smaller-than-advertised rooms, hard beds, no windows in some rooms, and occasional maintenance issues (drainage, shower performance).
Amenities
8.8
Amenities and in-room items were frequently praised (well-stocked amenities, complimentary drinks, welcome drink). Some minor issues were noted (water server had no hot water), but overall amenities were well provided.
Value for Money
8
Mixed signals: several guests cited reasonable pricing and good room size for value, but at least one guest experienced booking/photo mismatch and refusal of refund, reducing perceived value for that stay.
Food and Beverage
10
Consistently noted complimentary offerings (welcome drink, free drinks). There are no extensive comments about paid F&B quality or variety, but complimentary beverage service was a clear positive.
Overall Experience
8.6
Standard quality for this hotel tier: aggregated sentiment is mixed (cleanliness concerns vs. good service and amenities) and overall aligns with the stated overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 13:29

Property Description

Convenient Location
Located in the vibrant Kohoku Ward district of Yokohama, HOTEL The Scene offers easy access to popular attractions like Nissan Stadium, Motosumi-Bremen Shopping District, and Higashiyamata Park.

Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring air conditioning, flat-screen TVs, free WiFi, and complimentary toiletries. Guests can also enjoy the convenience of room service and a 24-hour front desk.

Delicious Dining
Start your day right with a delicious American breakfast served at the hotel. Whether you're exploring nearby parks like Lala Terrace Musashikosugi and Yamada Fuji Park or visiting landmarks such as Yokohama Marine Tower, our hotel is the perfect choice for your stay.

Book your stay at HOTEL The Scene now for a memorable experience in Yokohama!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 194 reviews
Cleanliness: 6
Service: 10
Location: 9.8
Room Quality: 7.6
Amenities: 8.8
Value for Money: 8
Food and Beverage: 10
Overall Experience: 8.6
M
Michael • solo_traveller • us
10
2026-09-18 • via Nuitee
T
TAKASHI • couple • jp
10
2026-09-13 • via Nuitee
E
ETSUKO • solo_traveller • jp
5
お部屋が広すぎた
Pros:

お部屋が広かった

Cons:

お部屋が広すぎた

2026-09-11 • via Nuitee
K
kazuya • solo_traveller • jp
7
2026-09-10 • via Nuitee
N
NAMIKO • family_with_children • jp
8
2026-09-04 • via Nuitee
M
masahiro • solo_traveller • jp
7
駅近くはお得。
Pros:

清潔感は良かった

Cons:

立体駐車場が故障している。
エアコンが古い。

2026-08-22 • via Nuitee
P
peiyang • solo_traveller • cn
7
2026-08-04 • via Nuitee
K
Kazuhiko • couple • jp
8
2026-08-02 • via Nuitee
K
Kanji • couple • jp
5
2026-07-22 • via Nuitee
I
itihara • couple • jp
10
2026-07-20 • via Nuitee
T
TSURUGAKUBO • solo_traveller • jp
9
Pros:

スタッフの対応、清掃も行き届いて良かったと思います。

Cons:

清掃は行き届いておりましたが、お風呂場にタバコの吸い殻が一本流れてきました。
タバコ自体が非常にわかりずらい感じだったので見つけづらかったのは理解できるので、それ以上の事は特に無いのですが気を付けていただけたらと…。

2026-07-16 • via Nuitee
L
Li Wei • solo_traveller • tw
7
房間舒適店員0分
Pros:

房間很大很舒服

Cons:

入房的時候前面有日本人
店員跟他講很多關於飯店的東西
到我的時候只給我房卡什麼都沒說

2026-07-16 • via Nuitee
Y
yuya • couple • jp
5
リピートはしないです
Pros:

お部屋が広くてリーズナブルだった

Cons:

水周りがあまり綺麗ではなかった。
また鍵がかかるのに時間がかかり、安全性にかけていた。

2026-07-13 • via Nuitee
H
Hideki • couple • jp
7
2026-07-09 • via Nuitee
Y
YUKI • couple • jp
10
2026-07-06 • via Nuitee
Y
YUKIE • family_with_children • jp
10
2026-07-05 • via Nuitee
H
HISAO • solo_traveller • jp
8
2026-06-28 • via Nuitee
おじま • couple • jp
4
Pros:

ウェルカムドリンク。

Cons:

前の方のゴミがいくつか残ったままだった。
脱衣所のゴミ箱の近くにナプキンの包装紙が落ちてたり、お風呂場に入浴剤のゴミ残ったままでした。

2026-06-19 • via Nuitee
M
m • couple • jp
7
清潔感重視の方にはおすすめしない
Pros:

・スタッフの方の対応がよいです。
ただ、ド対面なので、ラブホテルとして利用される方々は気まずいかもしれないです。笑

Cons:

・リネン（お布団、タオル）の匂いが独特です、、
使い回しの布の匂いがして嫌でした、、
・排水が悪いです。お風呂も洗面所も水が流れづらく不愉快でした。

2026-06-15 • via Nuitee
T
Tomoko • couple • jp
10
ハッピー
Pros:

とてもオシャレで設備が整っている

Cons:

ウォーターサーバーからお湯が出なかった

2026-06-07 • via Nuitee