Swiss-Belresort Pecatu

Hotels
Swiss-Belresort
8.8 (1623 reviews)
Jl. Pecatu Indah Resort Block G2,Kuta Selatan , Uluwatu , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Poor breakfast quality
Dated amenities

Categories

Cleanliness
8.01
Some complaints about dirty breakfast items and an overall lack of cleanliness mentioned.
Service
9.48
Staff were consistently described as friendly and helpful.
Location
9.22
Convenient access to beaches, though some mentioned it being a bit far from other attractions.
Room Quality
8.97
Rooms were described as big and nice, though some had issues with humidity and noise.
Amenities
8.5
Good pool area but some dated amenities like televisions.
Value for Money
8.96
Good overall value, though some areas showed signs of needing upgrades.
Food and Beverage
8.01
Breakfast options were plentiful, but quality was criticized.
Overall Experience
9.28
Overall good experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:54

Property Description

Luxurious Accommodation
Swiss-Belresort Pecatu offers elegant rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Guests are pampered with complimentary toiletries and cozy slippers for a comfortable stay.

Relaxation and Recreation
Indulge in relaxation at the spa center with rejuvenating massages or take a refreshing dip in the outdoor pool while enjoying picturesque garden views. The hotel also provides a free shuttle service, bike rentals, and convenient airport transfers for exploring the area.

Dining Delights
Savor a delectable international cuisine at Swiss Cafe or unwind with a drink at the Pool Bar. With a range of dining options and impeccable service, Swiss-Belresort Pecatu ensures a memorable culinary experience.

Book now for an unforgettable stay at Swiss-Belresort Pecatu!

Important information:

All Overseas guests that come to Bali and stayed at one of Swiss-Bel International property must go through the mandatory quarantine program as per the government regulation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1623 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.22
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.28
Z
Zain extended_group ae
10
2026-07-25 via Nuitee
‏Wael family_with_children eg
8
2026-07-25 via Nuitee
G
Gazioğlu couple tr
1
Pros:

Hiç birşeyi beğenmedim….!!!!

2026-07-24 via Nuitee
A
Alyssa couple au
3
2026-07-23 via Nuitee
S
Sara extended_group pk
9
2026-07-22 via Nuitee
V
vincentius1996 Couples Ghent, East Flanders Province
4
Sexually intimidated by hotel security
Pros:

We stayed at this hotel for five nights. At check-in we were assisted by a trainee. We had booked a Deluxe King Room, but the room had a strong musty smell. After informing the Duty Manager, we were immediately offered another room, which we appreciated.

Unfortunately, the replacement room did not have a true king-size bed as advertised. It was two single beds pushed together (a Hollywood bed), and the fitted sheet had large holes. The next morning we reported this, and the Duty Manager professionally upgraded us to an Executive Room with a proper king-size bed.

The following day, however, an incident occurred that completely ruined our stay. While I was not present, one of the hotel's security guards made an extremely inappropriate and degrading remark to my girlfriend, implying that she was a prostitute waiting for my money. She felt sexually intimidated, humiliated, and unsafe. This is absolutely unacceptable behavior from someone responsible for guest safety.

We immediately met with the General Manager and were seriously considering reporting the incident to the police. The General Manager apologized, offered compensation, and arranged for a written apology from the security guard. While we appreciate that management took the matter seriously, no apology or compensation can undo an incident like this.

The following morning at breakfast, another issue occurred. A couple entered the restaurant wearing wet swimwear while families with young children were dining. Staff did nothing, and the restaurant supervisor told us there was no SOP regarding appropriate attire in the restaurant, which was surprising for a four-star hotel.

Although the Duty Manager and General Manager handled our complaints professionally, the combination of several smaller issues and, above all, the shocking incident involving the security guard completely overshadowed our holiday. Guest safety and respect should never be compromised, and I sincerely hope the hotel takes meaningful action to ensure this never happens to another guest.

2026-07-21 via Tripadvisor
A
Arjoon solo_traveller au
2
Cannot use the pool after 9.00 pm
Pros:

Nothing

Cons:

Nothing at all

2026-07-21 via Nuitee
A
Asinia James couple nz
10
2026-07-20 via Nuitee
S
Sebastien & Valerie solo_traveller mu
7
Pros:

Friendly staff...

Cons:

The hotel needs a good renovation...Outside seems old...Decking near the pool is old and cranky...The pond is empty...The pool leaks...

2026-07-18 via Nuitee
M
Matthew extended_group za
9
2026-07-18 via Nuitee
M
Marco couple it
7
Pros:

La posizione dell’hotel rispetto alle spiagge
La gentilezza del personale

Cons:

La prima stanza molto rumorosa per i motori dei vari servizi ( ascensore, condizionatori, etcc), poi cambiata
La manutenzione ordinaria abbastanza trascurata, soprattutto in piscina
Palestra squallidina e non pulita, senza asciugamani, acqua, tappetini

2026-07-18 via Nuitee
S
Saad solo_traveller pk
9
Pros:

The resort is grand and the swimming pools are amazing. The breakfast was lovely as well with a fresh and diverse menu.

Cons:

The resort is located in an area where there are no shops or eateries around. The resort runs a shuttle service to the beach and commercial area nearby but they run only a few times a day. You have to rely on a taxi or rent a scooter to move about.

2026-07-17 via Nuitee
4
453ushar Friends getaway
10
Magnificent Bali - Swiss Bel Resort, Pecaty
Pros:

Rooms are clean. Food is really good. Staff were the best. Special thanks to Gita, Gede and team.

2026-07-16 via Tripadvisor
A
Ana couple nz
10
2026-07-16 via Nuitee
A
Ana solo_traveller nz
10
2026-07-16 via Nuitee
M
Martina couple it
10
perfetto!
Pros:

ottima posizione in zona uluwatu, noi abbiamo noleggiato direttamente in struttura il motorino per raggiungere le spiagge e le attrazioni principali. colazione abbondante e gustosa, personale estremamente cordiale, camere pulite e hotel nel complesso meraviglioso

2026-07-16 via Nuitee
7
762crisht Solo travel
10
Good
Pros:

Special thanks for the waiter Darma as always bring the best service during dinner time I've been here for multiple times just enjoying for the dinner time

2026-07-15 via Tripadvisor
L
Laura couple au
10
Pros:

Staff were exceptional- Yuna was so friendly and able to check us in right away.

2026-07-15 via Nuitee
A
Abigail couple gb
10
Amazing stay! Would return tomorrow if I could :)
Pros:

The staff are all so friendly and the view from the balcony was amazing!! We also had noisy neighbours at one point playing loud music at 5am which woke me up, immediately, reception sent security up to ask them to turn it down! The rooms are so clean and it’s so peaceful away from the hustle and bustle of the main uluwatu strip. The service at this hotel is second to none and I’d return in a heartbeat :)

Cons:

The pool was a bit dirty around the edges and I didn’t fancy going in it but that’s the only thing! 😄

2026-07-14 via Nuitee
Y
Yan solo_traveller vn
8
2026-07-14 via Nuitee