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Luxurious Accommodation
Swiss-Belresort Pecatu offers elegant rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Guests are pampered with complimentary toiletries and cozy slippers for a comfortable stay.
Relaxation and Recreation
Indulge in relaxation at the spa center with rejuvenating massages or take a refreshing dip in the outdoor pool while enjoying picturesque garden views. The hotel also provides a free shuttle service, bike rentals, and convenient airport transfers for exploring the area.
Dining Delights
Savor a delectable international cuisine at Swiss Cafe or unwind with a drink at the Pool Bar. With a range of dining options and impeccable service, Swiss-Belresort Pecatu ensures a memorable culinary experience.
Book now for an unforgettable stay at Swiss-Belresort Pecatu!
All Overseas guests that come to Bali and stayed at one of Swiss-Bel International property must go through the mandatory quarantine program as per the government regulation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Hiç birşeyi beğenmedim….!!!!
We stayed at this hotel for five nights. At check-in we were assisted by a trainee. We had booked a Deluxe King Room, but the room had a strong musty smell. After informing the Duty Manager, we were immediately offered another room, which we appreciated.
Unfortunately, the replacement room did not have a true king-size bed as advertised. It was two single beds pushed together (a Hollywood bed), and the fitted sheet had large holes. The next morning we reported this, and the Duty Manager professionally upgraded us to an Executive Room with a proper king-size bed.
The following day, however, an incident occurred that completely ruined our stay. While I was not present, one of the hotel's security guards made an extremely inappropriate and degrading remark to my girlfriend, implying that she was a prostitute waiting for my money. She felt sexually intimidated, humiliated, and unsafe. This is absolutely unacceptable behavior from someone responsible for guest safety.
We immediately met with the General Manager and were seriously considering reporting the incident to the police. The General Manager apologized, offered compensation, and arranged for a written apology from the security guard. While we appreciate that management took the matter seriously, no apology or compensation can undo an incident like this.
The following morning at breakfast, another issue occurred. A couple entered the restaurant wearing wet swimwear while families with young children were dining. Staff did nothing, and the restaurant supervisor told us there was no SOP regarding appropriate attire in the restaurant, which was surprising for a four-star hotel.
Although the Duty Manager and General Manager handled our complaints professionally, the combination of several smaller issues and, above all, the shocking incident involving the security guard completely overshadowed our holiday. Guest safety and respect should never be compromised, and I sincerely hope the hotel takes meaningful action to ensure this never happens to another guest.
Nothing
Nothing at all
Friendly staff...
The hotel needs a good renovation...Outside seems old...Decking near the pool is old and cranky...The pond is empty...The pool leaks...
La posizione dell’hotel rispetto alle spiagge
La gentilezza del personale
La prima stanza molto rumorosa per i motori dei vari servizi ( ascensore, condizionatori, etcc), poi cambiata
La manutenzione ordinaria abbastanza trascurata, soprattutto in piscina
Palestra squallidina e non pulita, senza asciugamani, acqua, tappetini
The resort is grand and the swimming pools are amazing. The breakfast was lovely as well with a fresh and diverse menu.
The resort is located in an area where there are no shops or eateries around. The resort runs a shuttle service to the beach and commercial area nearby but they run only a few times a day. You have to rely on a taxi or rent a scooter to move about.
Rooms are clean. Food is really good. Staff were the best. Special thanks to Gita, Gede and team.
ottima posizione in zona uluwatu, noi abbiamo noleggiato direttamente in struttura il motorino per raggiungere le spiagge e le attrazioni principali. colazione abbondante e gustosa, personale estremamente cordiale, camere pulite e hotel nel complesso meraviglioso
Special thanks for the waiter Darma as always bring the best service during dinner time I've been here for multiple times just enjoying for the dinner time
Staff were exceptional- Yuna was so friendly and able to check us in right away.
The staff are all so friendly and the view from the balcony was amazing!! We also had noisy neighbours at one point playing loud music at 5am which woke me up, immediately, reception sent security up to ask them to turn it down! The rooms are so clean and it’s so peaceful away from the hustle and bustle of the main uluwatu strip. The service at this hotel is second to none and I’d return in a heartbeat :)
The pool was a bit dirty around the edges and I didn’t fancy going in it but that’s the only thing! 😄
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