Mirage Al Salam Hotel

Hotels
6.7 (362 reviews)
Al Salam Road , Al Madinah , sa
+966 14 819 2233

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Cooperative staff
Perfect location
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
5.69
Several reviews highlighted cleanliness issues including hot water issues, dirty bathrooms, and general lack of hygiene.
Service
7.66
Some reviews noted very friendly and helpful staff, but there were also complaints about arrogance and lack of basic respect from certain staff members.
Location
8.7
Multiple reviews praised the hotel's location, being very close to significant sites like Masjid e Nabwi.
Room Quality
6.15
Some reviews mentioned rooms being small or needing renovation; overall considered adequate but not exceptional.
Amenities
5.18
Lack of adequate amenities mentioned, including insufficient power outlets and poor cleanliness.
Value for Money
7.14
General sentiment indicates that value for money is acceptable, though some reviews suggest lack of service quality for price paid.
Food and Beverage
6.19
Mixed reviews on food quality; while breakfast variety could improve, some reviews appreciated the breakfast itself.
Overall Experience
6.86
Despite some shortcomings, the overall experience was rated positively by many guests, highlighting location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:59

Property Description

Luxurious Accommodation
Mirage As Salam Hotel in Al Madinah offers a luxurious stay with air-conditioned rooms featuring flat-screen TVs and free WiFi. Each room is equipped with a private bathroom and complimentary toiletries for a comfortable experience.

Convenient Amenities
Guests can enjoy the convenience of a kettle in every room and the 24-hour front desk service for any assistance needed during their stay. The hotel's prime location makes it easy to visit popular attractions like The Prophet's Mosque and the Old Bazaar, both within walking distance.

Easy Accessibility
Situated just 14 km from Prince Mohammed Airport, Mirage As Salam Hotel provides easy access for travelers. Book your stay now and experience exceptional hospitality in the heart of Al Madinah.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

6.7
Based on 362 reviews
Cleanliness: 5.69
Service: 7.66
Location: 8.7
Room Quality: 6.15
Amenities: 5.18
Value for Money: 7.14
Food and Beverage: 6.19
Overall Experience: 6.86
M
Mohammad • solo_traveller • ae
6
Location is excellent
Pros:

Excellent location near Masjid Al Nabawi, direct access ro Bab Al Salaam Gate.

Cons:

Bathroom and amenities are very old and hotel have very small parking.

2026-08-29 • via Nuitee
R
recep • family_with_children • tr
3
Kötü
Pros:

Çok sade

Cons:

Bir çay dahi ikram etmiyorlar aşırı katı kuralları var

2026-08-29 • via Nuitee
H
HASSAN • solo_traveller • sa
6
Pros:

الغرفة نظيفة بس المساحة ضيقة جدا .. موقع الفندق قريب من الحرم .. بس ليس هناك عزل للصوت ولا وجود للهدوء بالغرفة..

2026-08-29 • via Nuitee
M
Mohammed • solo_traveller • gb
6
2026-08-29 • via Nuitee
A
Alidaroos • couple • sa
7
قريب ولكن
Pros:

القرب

Cons:

عدم وجود مواقف للسيارات

2026-08-28 • via Nuitee
M
Muhammad • solo_traveller • ng
10
Pros:

I wanted to book for Ramdan before my out you refused

Cons:

Nothing

2026-08-28 • via Nuitee
M
Mohamed • family_with_children • ae
9
2026-08-28 • via Nuitee
K
Kamal • couple • gb
9
Pros:

Very good everything in the menue was superb and Delicious.

2026-08-28 • via Nuitee
S
saqib • couple • pk
1
👎🏼
Pros:

All are very bad seriously very poor every things

Cons:

Because your staff your room service very very bad no response for call even they not give single bolte of water

2026-08-28 • via Nuitee
A
Adnan • solo_traveller • ae
10
Pros:

Quick check in (2 mins), location and breakfast.

Cons:

I cant think of anything.

2026-08-27 • via Nuitee
A
Adnan • family_with_children • in
10
2026-08-27 • via Nuitee
V
Vanli • solo_traveller • tr
10
Pros:

Rezervasyonum öğleden sonra olmasına rağmen sabah 8.00'de otele yerleştik yorgundum çok iyi geldi Teşekkür ediyorum resepsiyondaki arkadaşlar kat görevlileri çok ilgiliydi hepsine ayrı ayrı teşekkür ediyorum gerek otel yakınlığı personelin ilgi ve alakası çok iyi bir daha nasip olursa gene kalırım

Cons:

Olumsuz bir durum olmadı

2026-08-26 • via Nuitee
A
Afzal • solo_traveller • ae
9
Pros:

Location
Customer service

Cons:

Room size too small for 4 bed

2026-08-26 • via Nuitee
Y
Yahya • couple • sa
7
2026-08-26 • via Nuitee
ام • solo_traveller • sa
10
2026-08-26 • via Nuitee
M
Momin • family_with_children • sa
1
Pros:

NOTHING

Cons:

THE ROOMS AND BATHROOOMS WAS DIRTY, THEY DONT PROVIDED THE WATER, THEY DONT PROVIDED THE COFEE OR TEA BAGS

2026-08-25 • via Nuitee
A
ADNAN • solo_traveller • sa
7
2026-08-25 • via Nuitee
B
Busaki • solo_traveller • sa
8
2026-08-24 • via Nuitee
S
Syed Abdul • extended_group • sa
7
Alhamdulillah overall it was good
Pros:

We liked the location which was safe and peaceful.

Cons:

Facilities in the Room should be improved. All beds should be of same size. Bath Towels, drinking water bottle, tea & coffee materials were to be provided without request.

2026-08-24 • via Nuitee
A
Atif • extended_group • sa
8
عادي
Pros:

القرب من المسجد الحرام

Cons:

التكيف و راحة دورة المياة وانتم بكرامة والازعاج من الغرف المجاوره

2026-08-24 • via Nuitee