Mirage Al Salam Hotel

Hotels
6.7 (362 reviews)
Al Salam Road , Al Madinah , SA
+966 14 819 2233

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
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Review Highlights

Pros:
Cooperative staff
Perfect location
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
5.69
Several reviews highlighted cleanliness issues including hot water issues, dirty bathrooms, and general lack of hygiene.
Service
7.66
Some reviews noted very friendly and helpful staff, but there were also complaints about arrogance and lack of basic respect from certain staff members.
Location
8.7
Multiple reviews praised the hotel's location, being very close to significant sites like Masjid e Nabwi.
Room Quality
6.15
Some reviews mentioned rooms being small or needing renovation; overall considered adequate but not exceptional.
Amenities
5.18
Lack of adequate amenities mentioned, including insufficient power outlets and poor cleanliness.
Value for Money
7.14
General sentiment indicates that value for money is acceptable, though some reviews suggest lack of service quality for price paid.
Food and Beverage
6.19
Mixed reviews on food quality; while breakfast variety could improve, some reviews appreciated the breakfast itself.
Overall Experience
6.86
Despite some shortcomings, the overall experience was rated positively by many guests, highlighting location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:59

Property Description

Luxurious Accommodation
Mirage As Salam Hotel in Al Madinah offers a luxurious stay with air-conditioned rooms featuring flat-screen TVs and free WiFi. Each room is equipped with a private bathroom and complimentary toiletries for a comfortable experience.

Convenient Amenities
Guests can enjoy the convenience of a kettle in every room and the 24-hour front desk service for any assistance needed during their stay. The hotel's prime location makes it easy to visit popular attractions like The Prophet's Mosque and the Old Bazaar, both within walking distance.

Easy Accessibility
Situated just 14 km from Prince Mohammed Airport, Mirage As Salam Hotel provides easy access for travelers. Book your stay now and experience exceptional hospitality in the heart of Al Madinah.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

6.7
Based on 362 reviews
Cleanliness: 5.69
Service: 7.66
Location: 8.7
Room Quality: 6.15
Amenities: 5.18
Value for Money: 7.14
Food and Beverage: 6.19
Overall Experience: 6.86
J
Jamil • family_with_children • sa
6
2026-10-30 • via Nuitee
R
Riyaz • extended_group • sa
10
Pros:

Excellent Staff

Cons:

Location

2026-10-30 • via Nuitee
S
Said • family_with_children • fr
10
2026-10-30 • via Nuitee
M
Manzoor • family_with_children • gb
9
We stay 6 nights with family we have no complain as its value for money with Breakfast was Good family enjoyed it
Pros:

Property located near by the gate 315 you in the gate 2/4 minutes

Cons:

Shower room bit small but it serve the needs

2026-10-29 • via Nuitee
S
Shujat Khan • solo_traveller • pk
5
Ok
Pros:

The only thing good about this hotel is it is location very near to Masjid-e-nabvi, else there is nothing to mention, it is average hotel with services of 2 star.

Cons:

nothing is good about the hotel room , bathroom all are average.

2026-10-28 • via Nuitee
Y
Yassine • couple • es
6
Pros:

Desayuno muy pobre toda via usan platos de plasticos. El único bueno que tiene es hotel es la ubicación

Cons:

La habitación muy pequeña y servicio mal

2026-10-28 • via Nuitee
A
Ahmet Hulusi • family_with_children • tr
10
Pros:

Yakın güzel bi otel 2.gidişmizdi yine gidersek bu otelde kalırız . Gidilebilir tavsiye ederim

2026-10-26 • via Nuitee
M
md mohibbul • couple • sa
10
Pros:

Good

2026-10-26 • via Nuitee
M
Muhammad Ramdhan • couple • sa
9
Pros:

Distance from my car parking (5A) to hotel and from hotel to masjid.
Also the front desk who was receiving me after jumah praying, it was very nice person and good in english.

Cons:

Nothing.

2026-10-25 • via Nuitee
M
Muhammad Ramdhan • couple • sa
9
Pros:

Distance to masjid and car parking (5A).
Also the front desk who was receiving me after ashr praying, it was very nice person and knowledgeable.

Cons:

Nothing

2026-10-25 • via Nuitee
M
Mehmet • family_with_children • tr
2
Memnun kalmadım
Pros:

Mescidi Nebevi'ye yakınlığı

Cons:

Temizlik, odanın daha önce gösterilen resimler ile uyumsuzluğu, oda camının havalandırma boşluğuna açılması, gürültü, lavabo musluğunun damlatması, kahvaltının çeşit olarak oldukça az olması ve kahvaltı süresi yeterli olmaması

2026-10-24 • via Nuitee
A
Ahmed • family_with_children • sa
8
Pros:

الطاقم والنظافة والاستقبال

Cons:

عدم توفر مواقف

2026-10-23 • via Nuitee
M
md mohibbul • family_with_children • sa
10
Pros:

Near haram

2026-10-23 • via Nuitee
M
muhammad • family_with_children • us
7
Pros:

Location

Cons:

Breakfast was average

2026-10-23 • via Nuitee
M
moudaber • family_with_children • be
5
2026-10-21 • via Nuitee
Y
Yacoob • solo_traveller • za
7
Pros:

Nice and close to Haraam

Cons:

N/a

2026-10-20 • via Nuitee
A
ABDUL WAHAB • extended_group • sa
9
2026-10-20 • via Nuitee
M
Muhammad Amir • family_with_children • pk
9
2026-10-19 • via Nuitee
M
Md Mahmudul • extended_group • gb
8
it was great
Pros:

location

Cons:

Reception didn’t peak the phone

2026-10-19 • via Nuitee
I
Ibrahim • solo_traveller • eg
8
2026-10-16 • via Nuitee