Mirage Al Salam Hotel

Hotels
6.7 (362 reviews)
Al Salam Road , Al Madinah , SA
+966 14 819 2233

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Cooperative staff
Perfect location
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
5.69
Several reviews highlighted cleanliness issues including hot water issues, dirty bathrooms, and general lack of hygiene.
Service
7.66
Some reviews noted very friendly and helpful staff, but there were also complaints about arrogance and lack of basic respect from certain staff members.
Location
8.7
Multiple reviews praised the hotel's location, being very close to significant sites like Masjid e Nabwi.
Room Quality
6.15
Some reviews mentioned rooms being small or needing renovation; overall considered adequate but not exceptional.
Amenities
5.18
Lack of adequate amenities mentioned, including insufficient power outlets and poor cleanliness.
Value for Money
7.14
General sentiment indicates that value for money is acceptable, though some reviews suggest lack of service quality for price paid.
Food and Beverage
6.19
Mixed reviews on food quality; while breakfast variety could improve, some reviews appreciated the breakfast itself.
Overall Experience
6.86
Despite some shortcomings, the overall experience was rated positively by many guests, highlighting location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:59

Property Description

Luxurious Accommodation
Mirage As Salam Hotel in Al Madinah offers a luxurious stay with air-conditioned rooms featuring flat-screen TVs and free WiFi. Each room is equipped with a private bathroom and complimentary toiletries for a comfortable experience.

Convenient Amenities
Guests can enjoy the convenience of a kettle in every room and the 24-hour front desk service for any assistance needed during their stay. The hotel's prime location makes it easy to visit popular attractions like The Prophet's Mosque and the Old Bazaar, both within walking distance.

Easy Accessibility
Situated just 14 km from Prince Mohammed Airport, Mirage As Salam Hotel provides easy access for travelers. Book your stay now and experience exceptional hospitality in the heart of Al Madinah.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

6.7
Based on 362 reviews
Cleanliness: 5.69
Service: 7.66
Location: 8.7
Room Quality: 6.15
Amenities: 5.18
Value for Money: 7.14
Food and Beverage: 6.19
Overall Experience: 6.86
A
Ahmed • solo_traveller • eg
8
Thanks so much for your kindness
Pros:

It’s very close to the Al masjid al Nabwy

Cons:

They should clean the room every day not every stay
But for me the amount was worth the service

2026-09-19 • via Nuitee
D
Dr Sohail • extended_group • pk
4
2026-09-19 • via Nuitee
A
Ali • family_with_children • sa
7
2026-09-18 • via Nuitee
A
abdellatif • solo_traveller • eg
10
فندق مميز
Cons:

المكان قريب جدا من الحرم ونظيف وهادئ

2026-09-18 • via Nuitee
S
Subuhee • family_with_children • ae
9
Good
Pros:

Good

2026-09-17 • via Nuitee
B
Busaki • solo_traveller • sa
7
Pros:

Location

Cons:

Small rooms & toilets ..

2026-09-17 • via Nuitee
H
Hale • family_with_children • tr
5
2026-09-16 • via Nuitee
M
Mahmoud Omran • family_with_children • om
1
very uncomfortable hotel, the only good thing is it is very close to alHaram
Cons:

room/hotel not clean, staff attitude was very very bad and challanging me to leave the room at 3 AM, room services not too bad but also rude

2026-09-16 • via Nuitee
H
Hisham • extended_group • sa
8
2026-09-14 • via Nuitee
H
HajjTarek • solo_traveller • fr
8
Très bien situé, mérite d'y retourner
2026-09-13 • via Nuitee
H
HOSSAM • extended_group • sa
6
2026-09-13 • via Nuitee
A
Alamdar • extended_group • sa
10
The hotel is very nice and comfortable. The rooms are beautiful, spacious, and very clean. The washrooms are excellent a
Pros:

Beautiful and comfortable hotel with excellent VIP rooms and outstanding service. The staff were super friendly, cooperative, and helpful throughout our stay. The location is excellent and very near to Khana Kaaba, which made our visit very convenient.

Staff Members Mr Saud, Mr Naeem and Mr Khurshid they are very Professional and efficient.

Highly recommended for a comfortable and pleasant stay!

2026-09-10 • via Nuitee
M
Mahmoud • extended_group • sa
9
موظف الاستقبال محترمين وأجمل شيء قربه من الحرم لكن طلبت من هاتف الفندق التنظيف او عامل يحمل الحقائب لم يرد علىا احد
Pros:

قريب من الحرم

Cons:

قربه من الحرم

2026-09-10 • via Nuitee
M
MOAWYA • family_with_children • gb
8
Excellent Stay at Mirage Al Salam Hotel – Madinah
Pros:

I stayed at Mirage Al Salam Hotel in Madinah from 31 August to 3 September, and overall, I had a very pleasant experience.
The hotel was clean, quiet, and conveniently located close to Al-Masjid an-Nabawi (Haram), which made it very convenient for visiting the mosque. The breakfast was also good, with a reasonable variety of options.
Considering that this is a two-star hotel, I found it to be very good value for money. The hotel provided everything I needed for a comfortable stay.

Thank you to the hotel staff for making my stay comfortable.

Cons:

I honestly have nothing negative to mention, especially considering the hotel’s category and price. I would happily stay here again and recommend it to anyone looking for a clean, quiet, affordable hotel close to the Haram in Madinah.

2026-09-08 • via Nuitee
N
NooR • family_with_children • pk
9
2026-09-08 • via Nuitee
A
Attouani • family_with_children • sa
10
Yes
Pros:

Yes

Cons:

Yes

2026-09-07 • via Nuitee
M
Muhammad Shareef • solo_traveller • ng
7
Good location and I am willing to come again.
Pros:

Location and support from staff

Cons:

Disturbance on checking out even before 2pm.

Calls and banging on door.

2026-09-06 • via Nuitee
A
abdullah • solo_traveller • sa
7
Pros:

موظفين الاستقبال ممتازين

Cons:

دورة المياه

2026-09-05 • via Nuitee
A
Ahmed Fraz • family_with_children • bh
8
Value for money and excellent service.
Pros:

Services of Staff was extraordinary, Muhammad Ali, Munir, Toha and technical team members were quick and efficient.

WiFi was good quality, even breakfast was reasonably good.

Location is near and convenient to enter for 1st floor bridge.

One of best property in terms of staff services.

Cons:

It’s slightly elevated location so may be difficult for old peoples to go up and people on wheel chair.

2026-09-05 • via Nuitee
R
Riad • couple • dz
5
Emplacement idéale pour votre séjour
Pros:

Chambre grande et personnelle serviables

Cons:

R.A.s

2026-09-05 • via Nuitee