Tru By Hilton Lancaster East

Hotels
•
Tru by Hilton
8.4 (1396 reviews)
2320 Lincoln Highway East , Lancaster , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Breakfast inconsistency

Categories

Cleanliness
7.65
Mixed reviews; some cleanliness issues were noted.
Service
9.15
Staff described as warm and accommodating.
Location
9.15
Great location, close to many attractions.
Room Quality
8.15
Rooms were clean but some small and noisy.
Amenities
8.65
Good amenities including pool and fitness room.
Value for Money
8.15
Slightly expensive but generally good value.
Food and Beverage
7.65
Breakfast received mixed reviews; could be improved.
Overall Experience
8.65
Overall a great experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:42

Property Description

Modern Amenities and Convenient Location
Tru By Hilton Lancaster East, Pa offers a modern fitness center, indoor pool, and free WiFi throughout the property. Located just 300 meters from the popular Amish Farm and House, it provides easy access to nearby attractions.

Comfortable Accommodations
Each guest room at Tru By Hilton Lancaster East features a refrigerator and flat-screen TV for your convenience. The 24-hour front desk, gift shop, and laundry facilities add to the comfort of your stay.

Delightful Breakfast Options and Nearby Attractions
Start your day with a customizable breakfast at the build your own breakfast station. Explore Dutch Wonderland just 1.1 km away or visit Central Market 9 km from the property. Book your stay now for a memorable experience!

Important information:

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Guest Reviews

8.4
Based on 1396 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
G
Gianluca • couple • us
1
Cons:

Las duchas no funcionaban y tuve que irme sin ducharme , la manager me dijo que me daban un reembolso trámite booking.com y al día de hoy no hay ningún reembolso

2026-10-30 • via Nuitee
A
Arthur • couple • us
10
worth they stay
Pros:

Room was very clean........liked the laminate flooring instead of carpets.

Cons:

Would have liked to have the virtual key that I am used to having while staying at this location.

System was unable to provide it.

2026-10-29 • via Nuitee
J
Janet • couple • us
10
Cons:

Pillows were to soft, no support

2026-10-29 • via Nuitee
A
Anthony • couple • us
8
Mostly Good.
Pros:

Convient to my destination.

Cons:

The entering/exit opening.

2026-10-27 • via Nuitee
M
Mason • couple • us
5
Disappointing
Pros:

The lady at the desk was nice.

Cons:

The total fee was pretty high given the cramped and minimal accommodations, no dresser, closet, or end tables to speak of, or much surface space to set things, and the frig didn't work. There was one desk chair on wheels in the room, no in-room coffee pot, or microwave. You felt like you were literally living out of your suitcase. The breakfast was disappointing, in that there were no refilling of empty serving pans We had to wait 15 + minutes for coffee cups to be restocked. If you came to breakfast around 8, you just had to accept what was left, which was not much.. There were a couple times in which the elevator was not working, but eventually was up and running. It was not a comfortable or accommodating stay. I think it was designed to be minimalist in the structure of the rooms, even though they had a pool, and gym, which we were not interested in. So, beware of that, if you are looking for a just a nice, comfortable stay, with a good breakfast.

2026-10-26 • via Nuitee
M
McCallum • couple • us
8
2026-10-21 • via Nuitee
G
Glenn • couple • us
7
2026-10-19 • via Nuitee
L
LAURA • solo_traveller • us
8
2026-10-15 • via Nuitee
F
Frank • couple • us
10
2026-10-14 • via Nuitee
2
2510 • solo_traveller • il
10
Pros:

מיקום מאוד נוח, מלון מגניב, תוסס, מעוצב יפה, חדר גדול מיטה נוחה, תכשירי אמבטיה בריח מעולה, נקי, שירות כביסה עצמי עם עזרה נהדרת של הקבלה בלובי, חדר כושר מתקדם, שתיה חמה חופשי בלובי, מסעדת גריל מעולה צמודה למלון
תמורה נהדרת למחיר

2026-10-11 • via Nuitee
P
Patrick • couple • us
8
N I ce comfy hotel
Pros:

Nice looking hotel nice staff location good

Cons:

Loud neighboring rooms had to get up and complain twice

2026-10-09 • via Nuitee
M
Mike • solo_traveller • us
9
2026-10-08 • via Nuitee
D
Darlene • solo_traveller • us
10
I really enjoy may stay very friendly staff
Pros:

The location was great

Cons:

The bedding was not up to part pillows was terrible

2026-10-07 • via Nuitee
K
Kristi • family_with_children • us
3
2 stars wouldn’t recommend
Pros:

Bed was comfy

Cons:

Room had a cigarette odor to it, air conditioning didn’t stay cool causing a warm sleepless night and I was overcharged for my room almost 3 times the amount it should’ve been.

2026-09-17 • via Nuitee
B
Bolden • solo_traveller • us
8
Pretty nice
Pros:

Cleanliness

Cons:

Really small

2026-09-14 • via Nuitee
G
Griffith • solo_traveller • us
9
Pros:

Great value and location

Cons:

Very Soft pillows

2026-09-10 • via Nuitee
I
Idania • solo_traveller • us
7
2026-09-08 • via Nuitee
R
Reband • family_with_children • us
10
2026-09-08 • via Nuitee
C
Chuck • solo_traveller • us
1
2026-09-08 • via Nuitee
H
Hayman • family_with_children • us
10
Pros:

Ok

Cons:

Ok

2026-09-08 • via Nuitee