Ox Hotel Carlisle

Hotels
6.7 (2233 reviews)
Hilltop Heights , Carlisle , gb

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Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Offsite parking discounted rates available
Parking
Non-smoking rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
3.95
Multiple reviews highlighted issues such as filthy rooms, dirty walls, and unclean bathrooms.
Service
8.95
Guests praised the friendliness and helpfulness of the staff.
Location
8.95
Several reviews mention a convenient location that suits various travelers.
Room Quality
5.95
Comments about outdated and uncomfortable rooms were prevalent, indicating need for upgrades.
Amenities
4.95
Limited amenities mentioned, including no lift and food options which did not meet expectations.
Value for Money
7.95
Some reviews stated it was good value considering the budget price.
Food and Beverage
5.95
A very slow breakfast service and limited options mentioned, reflecting poor experiences.
Overall Experience
6.95
Overall feedback indicates dissatisfaction with cleanliness and conditions, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:51

Property Description

Convenient Location
Situated in Carlisle, Ox Hotel Carlisle offers a prime location near popular attractions like Askham Hall and Thirlwall Castle.

Modern Amenities
Enjoy the convenience of free WiFi, a bar, and complimentary private parking at this 3-star hotel. A 24-hour front desk is available to assist guests throughout their stay.

Delicious Dining Options
Start your day right with a choice of buffet or Full English/Irish breakfast offerings served daily at the hotel.

Book your stay at Ox Hotel Carlisle today and explore the nearby Whinfell Forest and Brougham Castle. With easy access to Newcastle International Airport, your trip is sure to be a memorable one.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 2233 reviews
Cleanliness: 3.95
Service: 8.95
Location: 8.95
Room Quality: 5.95
Amenities: 4.95
Value for Money: 7.95
Food and Beverage: 5.95
Overall Experience: 6.95
U
Uber • solo_traveller • gb
10
2026-06-13 • via Nuitee
C
Craig • couple • gb
7
2026-06-12 • via Nuitee
A
Adrian • solo_traveller • gb
7
2026-06-12 • via Nuitee
J
Joanna • solo_traveller • gb
10
Booked the same day and nicely surprised how many facilities they got 🙂 bonus--> parking
Pros:

Facilities are very good.

Cons:

Nothing

2026-06-11 • via Nuitee
V
Vicente • solo_traveller • es
2
Pros:

Nada

Cons:

Cama terrible
Desayuno pésimo

2026-06-11 • via Nuitee
D
David • solo_traveller • gb
1
2026-06-11 • via Nuitee
M
Michelle • family_with_children • gb
1
NEVER AGAIN
Pros:

the staff

Cons:

The stains on the seats very loud during the night the buzzing in the room the little hole in the wall the decor is absolutely dilapidated the mattress was uncomfortable there was shouting the dirty wine and beer glasses the hole in the door that was taped up the curtain quality the meowing the sugar packets on the stairs and how are you ment to get suitcases up the stairs the dirty glass gave us very upset stomach’s and the water quality was poor the Wi-Fi was nonexistent.

2026-06-10 • via Nuitee
R
Ryan • solo_traveller • gb
1
Awful
Pros:

Nothing, the place needs closing down.

Cons:

The stained carpets, really stained brown pillows and cases filth in windows, broken windows

2026-06-10 • via Nuitee
S
Suzanne • solo_traveller • fr
8
2026-06-10 • via Nuitee
E
Edwards • solo_traveller • gb
8
Pros:

Very near to the m6, clean comfortable rooms great price only 20 min walk into Carlisle good breakfast good staff and parking

2026-06-10 • via Nuitee
E
E L EXPRESS • solo_traveller • gb
10
2026-06-10 • via Nuitee
L
Lukasz • solo_traveller • gb
7
2026-06-09 • via Nuitee
R
Roy • solo_traveller • gb
9
Pros:

Local to town

Cons:

Overall it was good -

2026-06-09 • via Nuitee
M
Mingliang • solo_traveller • gb
10
Pros:

The breakfast was good. The bed was comfortable with new mattress.

2026-06-08 • via Nuitee
D
Debs • solo_traveller • gb
6
Only stayed one night staff were very helpful hotel just needs some money spent on it and would be f
Pros:

Hotel is in great location
staff were great and very helpful
Beds comfy and clean
Good price

Cons:

Outside areas very overgrown and in need of tidying up
Breakfast very basic and beige. no juice
Hotel needs a bit of tlc and money spending on it

2026-06-08 • via Nuitee
P
Patrick • solo_traveller • fr
7
Pros:

Lit spacieux et confortable.
Environnement calme

Cons:

Difficile à trouver.
Pas de panneau indicateur en bordure de route.
Jus d'orange du petit déjeuner trop dilué.

2026-06-08 • via Nuitee
D
David • solo_traveller • gb
6
Pros:

It did the job probably won't stay again though.

Cons:

A very tired property, lift not working, window boarded up on the stairs and and it hadn't happened recently either, water pressure extremely low in the shower, no bedroom lamps by the bed, no milk or eggs at breakfast either, rooms & hallway very tired, pleasant lady on reception though. two people dressed in nightwear smoking something dubious by the entrance, weeds all over the garden by the entrance and the car park is like a quarry.. but apart from that its ok..

2026-06-08 • via Nuitee
S
Steven • solo_traveller • gb
9
Friendly team and good parking
Pros:

Check in was easy and friendly car park was great and breakfast was good apart from no eggs available

Cons:

Nothing

2026-06-08 • via Nuitee
B
Benjamin • solo_traveller • gb
5
It was good value for money, the hotel looks tired and needs some updating, the room was cosy enough
2026-06-08 • via Nuitee
P
Paul • solo_traveller • gb
7
Pros:

Nice comfy bed

2026-06-08 • via Nuitee