Ox Hotel Carlisle

Hotels
6.7 (2484 reviews)
Hilltop Heights , Carlisle , GB
+441228810899

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
3.95
Multiple reviews highlighted issues such as filthy rooms, dirty walls, and unclean bathrooms.
Service
8.95
Guests praised the friendliness and helpfulness of the staff.
Location
8.95
Several reviews mention a convenient location that suits various travelers.
Room Quality
5.95
Comments about outdated and uncomfortable rooms were prevalent, indicating need for upgrades.
Amenities
4.95
Limited amenities mentioned, including no lift and food options which did not meet expectations.
Value for Money
7.95
Some reviews stated it was good value considering the budget price.
Food and Beverage
5.95
A very slow breakfast service and limited options mentioned, reflecting poor experiences.
Overall Experience
6.95
Overall feedback indicates dissatisfaction with cleanliness and conditions, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:51

Property Description

Convenient Location
Situated in Carlisle, Ox Hotel Carlisle offers a prime location near popular attractions like Askham Hall and Thirlwall Castle.

Modern Amenities
Enjoy the convenience of free WiFi, a bar, and complimentary private parking at this 3-star hotel. A 24-hour front desk is available to assist guests throughout their stay.

Delicious Dining Options
Start your day right with a choice of buffet or Full English/Irish breakfast offerings served daily at the hotel.

Book your stay at Ox Hotel Carlisle today and explore the nearby Whinfell Forest and Brougham Castle. With easy access to Newcastle International Airport, your trip is sure to be a memorable one.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 2484 reviews
Cleanliness: 3.95
Service: 8.95
Location: 8.95
Room Quality: 5.95
Amenities: 4.95
Value for Money: 7.95
Food and Beverage: 5.95
Overall Experience: 6.95
C
Clarke • solo_traveller • gb
2
Pros:

The bar

Cons:

All the homeless families and foreigners in there, the curtains were disgusting, the showers was from the 70's, the bath was filthy, the bed was uncomfortable there was an adjoining room with noisy occupants, I barely slept the night and left as soon as I woke

2026-09-19 • via Nuitee
A
ALEC • solo_traveller • gb
10
2026-09-19 • via Nuitee
B
Belinda • solo_traveller • gb
10
Pros:

Ideal location. Has had some improvements in last fews months. Staff are always friendly and helpful.

Cons:

All was ok.

2026-09-19 • via Nuitee
S
Saskia • solo_traveller • gb
8
2026-09-19 • via Nuitee
L
Linda Oosterom • solo_traveller • nl
7
Pros:

Prima kamer, schoon en netjes

2026-09-19 • via Nuitee
D
Diana • couple • gb
8
Pros:

Nice staff and reasonable price. Convenient.

Cons:

The door to the room needed decorating.

2026-09-18 • via Nuitee
G
Griffiths • solo_traveller • gb
8
Pros:

Good price just out of the city centre.

Cons:

Looking very run down. Needs a good lick of paint and the front tidying up.

2026-09-18 • via Nuitee
W
Wim • solo_traveller • nl
7
2026-09-17 • via Nuitee
W
Wil • solo_traveller • nl
6
Pros:

Het bed.

Cons:

Het hotel was erg gehavend. De lift was kapot.

2026-09-17 • via Nuitee
A
arran • couple • gb
10
2026-09-17 • via Nuitee
P
Phil • solo_traveller • gb
7
2026-09-16 • via Nuitee
J
Jason • solo_traveller • gb
8
Pros:

Excellent value for price

Room was immaculate and very nicely decorated

Great location within walking distance of city centre

Cons:

No complaints whatsoever

2026-09-15 • via Nuitee
S
Syed • solo_traveller • gb
2
2026-09-15 • via Nuitee
K
Kler • solo_traveller • pl
5
Pros:

Brak widoku z okna , którego nie ma w pokoju ,brak żelazka i suszarki do włosów

Cons:

Zapchany zlew ,słabe ciśnienie wody pod prysznicem ,po za tym ok

2026-09-15 • via Nuitee
O
Oluwaseun • solo_traveller • gb
1
2026-09-15 • via Nuitee
J
James • family_with_children • gb
7
2026-09-15 • via Nuitee
C
Christine • couple • gb
6
Cons:

The bed was very uncomfortable with ridges of springs that poked you no matter how you laid.

2026-09-15 • via Nuitee
S
Samantha • couple • gb
7
2026-09-14 • via Nuitee
T
Tilbury • couple • gb
7
2026-09-14 • via Nuitee
R
Ronald • couple • gb
5
Convenient and economical but decor a little 'tired'
Pros:

Reasonably priced. Reasonable location, not far from Carlisle centre and on a bus route. Huge breakfast room

Cons:

Main sign at road-side currently broken (probably very temporary) and the hotel is on top of a hill behind trees and impossible to see from the road, even in daylight! It also shares the site with an NHS Clinic which DOES have a sign, so even more confusing! Very confusing signs in hotel Car Park on arrival, not making it clear that hotel guests park for free - guests could easily get confused and pay first by accident. No warning of this prpblem on their Booking.com webpage.Rooms and interior 'old and tired', well overdue for redecoration. Self-service cooked breakfast OK, but the table-top heaters were inadequate (or off?) so it got lukewarm toward end of breakfast period. Weird room layout with tea/coffee +cold drinks machines miles away from the food table, on opposite side!

2026-09-14 • via Nuitee