Ox Hotel Carlisle

Hotels
6.7 (2394 reviews)
Hilltop Heights , Carlisle , gb
+441228810899

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
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Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
3.95
Multiple reviews highlighted issues such as filthy rooms, dirty walls, and unclean bathrooms.
Service
8.95
Guests praised the friendliness and helpfulness of the staff.
Location
8.95
Several reviews mention a convenient location that suits various travelers.
Room Quality
5.95
Comments about outdated and uncomfortable rooms were prevalent, indicating need for upgrades.
Amenities
4.95
Limited amenities mentioned, including no lift and food options which did not meet expectations.
Value for Money
7.95
Some reviews stated it was good value considering the budget price.
Food and Beverage
5.95
A very slow breakfast service and limited options mentioned, reflecting poor experiences.
Overall Experience
6.95
Overall feedback indicates dissatisfaction with cleanliness and conditions, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:51

Property Description

Convenient Location
Situated in Carlisle, Ox Hotel Carlisle offers a prime location near popular attractions like Askham Hall and Thirlwall Castle.

Modern Amenities
Enjoy the convenience of free WiFi, a bar, and complimentary private parking at this 3-star hotel. A 24-hour front desk is available to assist guests throughout their stay.

Delicious Dining Options
Start your day right with a choice of buffet or Full English/Irish breakfast offerings served daily at the hotel.

Book your stay at Ox Hotel Carlisle today and explore the nearby Whinfell Forest and Brougham Castle. With easy access to Newcastle International Airport, your trip is sure to be a memorable one.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 2394 reviews
Cleanliness: 3.95
Service: 8.95
Location: 8.95
Room Quality: 5.95
Amenities: 4.95
Value for Money: 7.95
Food and Beverage: 5.95
Overall Experience: 6.95
I
Incyp • solo_traveller • gb
5
2026-07-25 • via Nuitee
C
christopher • couple • gb
9
Great value accommodation
Pros:

Ease of access. Just on the outskirts of town.

Cons:

It looked very plain and nothing like a hotel from the outside but when walking through the doors, it was great. Very friendly staff and great value for money.

2026-07-24 • via Nuitee
C
Christopher • solo_traveller • gb
4
OK for an short stop
Pros:

Cheap

Cons:

No air con, no fan small windows and opressive heat, too hot to sleep so a waisted break.

2026-07-24 • via Nuitee
C
cunningham • solo_traveller • gb
8
2026-07-24 • via Nuitee
M
Matthew • solo_traveller • gb
6
2026-07-24 • via Nuitee
D
David • couple • gb
8
Very good will stay again
Pros:

Did not stay for breakfast

2026-07-24 • via Nuitee
C
Chris • solo_traveller • gb
7
Grear value for money if your working in the area
Pros:

Place is getting better its getting money spent in it,staff all very helpfull amd friendly

2026-07-23 • via Nuitee
W
Wall • solo_traveller • gb
4
I got out in one piece and my car was not set on fire.
Pros:

All I can say was the room was clean and the staff were decent. The rest of the hotel needs a serious spruce up. I will not be stopping here again.

Cons:

As above

2026-07-23 • via Nuitee
L
Lori • solo_traveller • gb
4
2026-07-23 • via Nuitee
S
STEVE • solo_traveller • gb
5
adequate. Stayed there many years ago, nowhere as then
Pros:

Location and Price

Cons:

Windows need replaced no hot water in showee

2026-07-23 • via Nuitee
B
Barrie • solo_traveller • gb
7
2026-07-23 • via Nuitee
A
Alexzandra • solo_traveller • gb
9
Short and comfortable
Pros:

Location parking staff rooms wide halls manned reception

2026-07-23 • via Nuitee
_
_Power_Raccoon • solo_traveller • kr
7
Pros:

Hotel is up on a hill and there is parking lot with camera security.

Cons:

There is no lift in this hotel. So you have to carry your luggege through stairs.
Wifi speed was poor.

2026-07-23 • via Nuitee
I
IAN • couple • gb
7
2026-07-23 • via Nuitee
M
Michelle • solo_traveller • gb
10
Will definitely be going back.
Pros:

Professional friendly staff and clean comfortable rooms.

Cons:

Wifi was a bit glitched but okay after a while.

2026-07-23 • via Nuitee
F
Frank • solo_traveller • gb
6
2026-07-21 • via Nuitee
A
András Béla • extended_group • hu
7
Pros:

Egy éjszakás átmeneti szállásnak tökéletesen megfelelt.

Cons:

Nem volt ilyen

2026-07-21 • via Nuitee
A
Annemieke • solo_traveller • nl
8
Betaalbaar iets gedateerd hotel
Pros:

Zeer vriendelijk en behulpzaam personeel. Het bed was heerlijk en kingsize.
De ligging was goed bereikbaar met het OV. Achter het hotel ligt een wandelpad langs een beekje. Het uitzicht vanuit de kamer op een braakliggend klein natuurgebiedje.

Cons:

Het ontbijt was wat karig. Engels, met wat fruit, goedkope fruityoghurt en cornflakes met toast als alternatief

2026-07-21 • via Nuitee
A
Aleha • extended_group • gb
3
It was fine to stay for the night but personally would never go again or recommend to someone else
Pros:

Friendly staff, beds were clean, rooms were tidy

Cons:

Hallway smelt awful had to hold my nose to get in and out of my room. The bathroom sink plug wasn’t working so we couldn’t drain the water.

2026-07-21 • via Nuitee
A
Alexzandra • solo_traveller • gb
9
Short and sweet!
Pros:

Perfect for access to historic town and motorway. Very helpful staff and good atmosphere.

2026-07-21 • via Nuitee