Ox Hotel Carlisle

Hotels
6.7 (2484 reviews)
Hilltop Heights , Carlisle , GB
+441228810899

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
3.95
Multiple reviews highlighted issues such as filthy rooms, dirty walls, and unclean bathrooms.
Service
8.95
Guests praised the friendliness and helpfulness of the staff.
Location
8.95
Several reviews mention a convenient location that suits various travelers.
Room Quality
5.95
Comments about outdated and uncomfortable rooms were prevalent, indicating need for upgrades.
Amenities
4.95
Limited amenities mentioned, including no lift and food options which did not meet expectations.
Value for Money
7.95
Some reviews stated it was good value considering the budget price.
Food and Beverage
5.95
A very slow breakfast service and limited options mentioned, reflecting poor experiences.
Overall Experience
6.95
Overall feedback indicates dissatisfaction with cleanliness and conditions, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:51

Property Description

Convenient Location
Situated in Carlisle, Ox Hotel Carlisle offers a prime location near popular attractions like Askham Hall and Thirlwall Castle.

Modern Amenities
Enjoy the convenience of free WiFi, a bar, and complimentary private parking at this 3-star hotel. A 24-hour front desk is available to assist guests throughout their stay.

Delicious Dining Options
Start your day right with a choice of buffet or Full English/Irish breakfast offerings served daily at the hotel.

Book your stay at Ox Hotel Carlisle today and explore the nearby Whinfell Forest and Brougham Castle. With easy access to Newcastle International Airport, your trip is sure to be a memorable one.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 2484 reviews
Cleanliness: 3.95
Service: 8.95
Location: 8.95
Room Quality: 5.95
Amenities: 4.95
Value for Money: 7.95
Food and Beverage: 5.95
Overall Experience: 6.95
D
Denis • couple • gb
2
Very bad
Pros:

The food was ok.

Cons:

Bed Pillows and no batteries in the remote for the TV and non at reception.

2026-10-16 • via Nuitee
J
Jānis • couple • gb
10
Pros:

Situation.brakfast

Cons:

Nothing

2026-10-16 • via Nuitee
K
kelly • couple • gb
1
2026-10-16 • via Nuitee
S
S.A.L • couple • gb
7
Pros:

We wanted a budget hotel close to M6 not to expensive and that what we got, location was good close to KFC or pub restaurants.

Cons:

The area was looking a bit rough, but it served our purpose.

2026-10-15 • via Nuitee
S
Sheri • solo_traveller • gb
7
staff very friendly food good
Pros:

Basic hotel but clean and staff incredible friendly seem they are on a programme of decorating which is much needed so a good positive

Cons:

nothing

2026-10-15 • via Nuitee
C
Coles • couple • gb
7
Bed good, breakfast not
Pros:

The room was clean and comfortable

Cons:

The breakfast wasn't great and not worth around £10 per person

2026-10-15 • via Nuitee
P
Patri • solo_traveller • gb
10
2026-10-15 • via Nuitee
K
Karen • couple • gb
8
Pros:

Rooms were basic but clean and comfortable. Staff were polite and efficient. Little bit out of city centre but good bus route nearby and plenty of shops and fast food nearby.

2026-10-14 • via Nuitee
M
Matthew • couple • gb
5
Fair and passable
Pros:

Overall vibe and view from room.

Cons:

Bathroom door waa broken & did not close, radiator didn't work so we were chilly, when room was serviced our teacups and milk and toilet roll was not replenished.

2026-10-13 • via Nuitee
Z
Zibowa • couple • gb
8
2026-10-13 • via Nuitee
M
Menchie • couple • gb
8
2026-10-13 • via Nuitee
J
Jason • solo_traveller • gb
4
Ok but not great
Pros:

Staff nice. Breakfast was standard and ok

Cons:

I was upgraded. However no small light in the room. So at night it was either main light on or nothing. Weird noise at night and radiator when other used it in their room I could hear it. Very basic room for an upgrade.
Parking was fun given all the potholes
Also took £1 off my card as standard practice. When asked why. Just told all customers are asked for a pre authorisation. No other reason given

2026-10-12 • via Nuitee
M
MAINA • solo_traveller • gb
10
Trip to Carlisle
Pros:

Keep up with the standard

Cons:

Nothing

2026-10-12 • via Nuitee
A
Alan • solo_traveller • gb
7
Great value, clean, easy.
Pros:

I paid £50 for an overnight. I arrived at 10pm and was out at 0800. The room was clean and I was able to use the free wifi to do my work.
The location is fine, easy access from the motorway and town.
Given the price it exceeded my expectations

Cons:

clean. Easy

2026-10-12 • via Nuitee
R
Rainer • extended_group • de
9
2026-10-12 • via Nuitee
J
Jocelyn • couple • gb
9
2026-10-11 • via Nuitee
D
Derek • couple • gb
6
Pros:

Parking was paid for as we were staying at hotel.

Cons:

The police in attedance from the night disturbance.

2026-10-11 • via Nuitee
I
iftikhar • solo_traveller • gb
1
2026-10-11 • via Nuitee
B
Brsgg • solo_traveller • gb
8
Pros:

Compfy clean

2026-10-11 • via Nuitee
D
Diane • solo_traveller • gb
8
2026-10-10 • via Nuitee