Palazzo Del Duca Hotel & Restaurant

Hotels
9.3 (322 reviews)
Via Muro 45 , Matera , it

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Slow internet
Issues with bathroom privacy

Categories

Cleanliness
8.7
Some complaints about the room quality and bathroom hygiene.
Service
9.7
Generally positive feedback on staff friendliness, though some issues reported.
Location
10
Many reviews highlight the fantastic location near sights.
Room Quality
9.2
Rooms were praised for their aesthetics but mentioned some comfort issues.
Amenities
9.2
Amenities were generally good, but there were some requests for improvement.
Value for Money
8.7
Some reviews mentioned the price was high for the experience.
Food and Beverage
9.2
Breakfast received positive mentions but there could be improvements.
Overall Experience
9.7
Overall positive sentiment with some specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:22

Property Description

Historic Charm in Matera Sassi
Palazzo Del Duca Hotel & Restaurant, nestled in the UNESCO World Heritage site of Matera Sassi, invites you to experience its historic charm and modern comforts.

Luxurious Rooms and Amenities
Indulge in the elegance of air-conditioned rooms with original stone features, a 55" smart flat-screen TV, and some with private pools or spa baths. Relax in the seating area or on the terrace while enjoying the picturesque views.

Prime Location and Nearby Attractions
Located just 120 meters from Matera Cathedral, with Tramontano castle a short walk away and the MUSMA museum nearby, Palazzo Del Duca Hotel & Restaurant offers the perfect blend of convenience and cultural exploration.

Experience the allure of Matera at Palazzo Del Duca Hotel & Restaurant. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children from 4 years old to 10 years old stay for € 50 per person per night when using an available extra bed.
    People 11 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 322 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.7
F
Fabiana couple us
10
2026-07-23 via Nuitee
F
Faith couple gb
10
Amazing experience the staff went completely out of their way to make everything perfect
Pros:

The view over the sassi

Cons:

I couldn’t find a fault

2026-07-23 via Nuitee
G
Guido couple mc
9
Pros:

Albergo situato in posizione centrale e che offre una vista mozzafiato. Struttura completamente rinnovata e ricavata nella roccia con angoli scenici. Servizio discreto e all'altezza dell'offerta.

2026-07-21 via Nuitee
G
Giorgia couple it
10
2026-07-19 via Nuitee
T
Tarabella family_with_children it
9
Pros:

Camera bellissima e suggestiva splendida location

2026-07-19 via Nuitee
G
Gareth couple au
6
Ok - but wouldn’t stay there again due to music noise
Pros:

The hotel was fantastic. - great location , staff were awesome.

Cons:

There was a disco restaraunt outside our door which went until midnight 2 out of the 3 nights we stayed at the hotel.

It was like being Ibiza

2026-07-18 via Nuitee
T
Trinity couple au
8
2026-07-17 via Nuitee
J
Julia couple gb
10
Fantastic hotel in Matera
Pros:

What a beautiful room - we booked a suite and it must have had 20.ft high stone ceiling! Loved the bath in the bedroom! Amazing views from the balcony.
Breakfast in a cave was a new experience- lots of choice and delicious pastries and cakes…
Staff were lovely…all very welcoming and a very special thanks to the guys who carried our bags up/down from the Palazza - thank you

Cons:

It was perfect for our overnight stay.

2026-07-15 via Nuitee
L
Luis Andres extended_group ar
10
Pros:

Muy linda la ubicación. Comida tb

2026-07-15 via Nuitee
C
Claudia couple ar
10
Perfecta
Pros:

El lugar es hermoso . Ubicación ideal . Habitación súper amplia . Productos de primera categoría. El desayuno excelente . El personal muy atento y servicial

Cons:

Nada

2026-07-14 via Nuitee
S
saura family_with_children us
8
Elegant hotel in the Sassi with lovely breakfast and staff
Pros:

I especially liked the location of the hotel - in the Sassi but not in the midst of all of the chaos - the staff - so so kind especially Luca at the reception - and the breakfast - with many homemade goodies.

Cons:

The hotel is an "albergo diffuso" and obviously there are architectural limitations in Matera but sleeping in the Sassi can feel a bit suffocating as there is not much light coming in - anyway it is an experience so I would not say it is a negative aspect.

2026-07-13 via Nuitee
R
Ralf couple de
10
Außergewöhnliches Ambiente in fantastischer Lage mit außergewöhnlichem Ausblick
Pros:

Lage, Ausstattung, außergewöhnliches Ambiente, Frühstück in der Grotte. Der Abend ist perfekt zu genießen, wenn man an der Wegmauer sein Abendessen einnimmt. Das Restaurant ist sehr zu empfehlen. Rundum gehobene Klasse

Cons:

war alles perfekt!

2026-07-05 via Nuitee
R
Ruben Miguel couple ch
10
Pros:

A localização. A cama era muito confortável. A localização do alojamento. Os funcionários era muito atenciosos.

Cons:

O pequeno almoço no Bistro poderia ser mais variado. O quarto era mesmo ao lado da recepção.

2026-07-01 via Nuitee
Y
Yolaine couple ca
10
Pros:

Exceptionally beautiful hotel, wonderful staff, a unique experience.

2026-07-01 via Nuitee
D
Diana couple ca
10
Worth the splurge to experience this hotel. We booked the room with a private pool and was it ever welcoming on those ho
Pros:

An experience of a lifetime!

2026-06-30 via Nuitee
G
Guille couple ar
10
Increíble !!!!!
Pros:

Todo excelente , superó mis expectativas

Cons:

Nada

2026-06-29 via Nuitee
N
Noel couple gb
9
Excellent staff
Pros:

Everything

Cons:

Air conditioning was inadequate in the bedroom

2026-06-26 via Nuitee
D
Doris couple at
10
2026-06-26 via Nuitee
F
Furtado extended_group br
3
Não recomendo! Não vale o custo benefício
Pros:

Somente a cama e o chuveiro.

Cons:

O ar condicionado é controlado na recepção e não dentro do quarto. Pedi uma temperatura de 20 graus e não fui atendida. Durante a noite o ar condicionado é desligado e por isso não conseguimos dormir. O café da manhã não é condizente com a categoria e preço que o hotel se auto intitula. Um suco de laranja espremido e um ovo frito simples sao cobrados à parte. Minha filha ficou em outro quarto com o mesmo problema do ar , e no caso dela pior porque o quarto era térreo, a porta abre diretamente para rua, sem nenhuma privacidade, não podia nem abrir a porta para entrar um ar que as pessoas ficam olhando e tirando fotos de dentro.

2026-06-26 via Nuitee
D
DIDIER couple fr
10
2026-06-21 via Nuitee