Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inadequate food quality
Cleanliness issues

Categories

Cleanliness
7.88
Brudne okna, indicating a need for better cleaning standards.
Service
9.35
Overall positive comments about staff interactions and service quality.
Location
9.39
Great location mentioned multiple times, especially proximity to eateries and bars.
Room Quality
8.84
The room was described as clean, modern, and soundproof.
Amenities
8.37
Issues with pool capacity noted but other amenities were enjoyable.
Value for Money
8.33
Concerns raised about quality not reflecting price, especially during breakfast.
Food and Beverage
8.88
Mixed comments; great food at Atelier, but some concerns about breakfast quality.
Overall Experience
9.35
Generally positive sentiment from various satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:48

Property Description

Iconic Views and World-Class Facilities
Experience iconic views of the Sydney skyline from the rooftop infinity pool at Sofitel Sydney Darling Harbour. The hotel boasts state-of-the-art facilities, ensuring a truly unique stay for every guest.

Convenient Location and Elegant Rooms
Located just a 1-minute walk from the International Convention Centre, the hotel offers easy access to Sydney CBD. Each elegant room features a flat-screen Smart LED TV, free WiFi, and luxurious bathrooms with high-quality finishes.

Fine Dining and Wellness Experience
Indulge in fine dining at the hotel's restaurant or unwind at one of the 3 bars, including the rooftop pool bar. For ultimate relaxation, visit the Sofitel SPA Darling Harbour offering a range of treatments, infrared sauna, and a guest relaxation lounge.

Book your stay at Sofitel Sydney Darling Harbour for a luxurious and unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Photo ID provided must match personal details on Credit Card. Credit card used at time of reservation must be presented upon check in at the hotel, or check-in will be denied. The accommodations requires a prepayment of the full accommodations and a valid Credit Card on file for incidentals, for a guest to be able to check in to the hotel. The views from the room when booking a Darling Harbor view room vary facing east, north east and north, all with views of the water. Floor allocations will depend on the room type booked. Requests for high floor and bathtubs cannot be guaranteed. Food and beverage operating hours for Atelier Restaurant and Champagne Bar may vary. We recommend booking and checking opening times via our website. Guests booking with breakfast-inclusive rates will receive breakfast for 2 adults and up to 1 child per room. Additional children receive 50% off the adult breakfast price. We are a nonsmoking hotel and associated cleaning fee starting from $500 will be applied should the rule not be adhered by. Please note entry to the fitness center is for registered guests only over the age of 16. Pool water is heated and as the pool is located outdoors the ambient temperature may impact the water temperature during cold days. Pool deck has limited number of sun beds/ seatings and these cannot be held or reserved. Club Millesime dress code during the evening drinks and canapés service is smart casual with appropriate footwear. Thongs/flip-flops and hotel slippers are not permitted. To ensure this standard is upheld, guests may be denied entry if not adhering to dress code. People under 18 years old are not permitted in Club Millesime after 5:30pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Property Video

Guest Reviews

8.8
Based on 5633 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
K
Kolia couple au
9
2026-08-29 via Nuitee
M
MAKI solo_traveller jp
1
Pros:

部屋からの景色は綺麗でした

Cons:

お世話になっております。

Booking.comを通じて予約した宿泊料金について、確認をお願いしたくご連絡いたしました。

今回、チェックイン時に私の予約情報がすぐに確認できず、少しトラブルがございましたが、その際は案内に従って必要な手続きを行っております。

その後、請求内容を確認したところ、Booking.comで予約した際に表示されていた金額と、実際にホテルから請求された金額にかなり差があるように見受けられます。

ホテルからの請求には、
AUD 1,835.23
GST AUD 183.52
との記載がございます。

日本円に換算すると、予約時に認識していた金額より約30,000円ほど高くなっているように見えます。

また、ホテル内レストラン等で利用した費用については、その都度別途支払いをしておりますので、宿泊料金に追加される認識はございません。

Booking.comで予約した際は、お得な宿泊プランで予約していたと記憶しております。

つきましては、

・Booking.comでの予約時の確定料金
・ホテル側から実際に請求された料金
・GSTの取り扱い
・追加料金または二重請求が発生していないか

について、詳しくご確認いただけますでしょうか。

もし予約内容と異なる請求、重複請求、その他誤った請求がございましたら、差額の返金手続きをお願いいたします。

海外での宿泊ということもあり、予約時の金額と実際の請求額が大きく異なることに不安を感じております。

お手数をおかけいたしますが、予約内容と請求内容を照合のうえ、詳細をご回答いただけますようお願い申し上げます。

何卒よろしくお願いいたします。

2026-08-29 via Nuitee
B
Bryant couple us
10
2026-08-29 via Nuitee
L
Lucy couple au
7
2026-08-28 via Nuitee
C
Clayton couple au
10
2026-08-28 via Nuitee
J
Juro family_with_children au
10
2026-08-27 via Nuitee
K
Karolina couple pl
10
2026-08-26 via Nuitee
C
Cathryn solo_traveller au
10
Pros:

Everything

2026-08-24 via Nuitee
T
Taylor solo_traveller au
9
2026-08-24 via Nuitee
S
Steedman couple kw
9
Amazing stay, view is breathtaking, rooms are comfortable and spacious, location is great lots to do and see around. Syd
Pros:

I loved the location and wow what a view from the corner room it is amazing - absolutely stunning would highly recommend

Cons:

Few staff issues, like 2 men entered my room after knocking and they waited only 2 seconds before they literally opened the door. So I complained at reception they were understanding and supportive and ensured to fix the issue.

2026-08-23 via Nuitee
S
Shirlyn couple my
10
Pros:

卫生整洁,地理加.风景好

2026-08-23 via Nuitee
H
Highland Estate Luxury couple ck
7
We will be back but will not get any expensive rooms as it doesn’t meet the value
Pros:

The location was great

Cons:

The room we got the corner room nothing special about it. Too expensive and the windows were not cleaned from the outside so it was hard to enjoy the views with dusty windows. We got another room which was just a basic room and that was better

2026-08-23 via Nuitee
N
Nic extended_group au
6
I had a great time
Pros:

The location of the hotel and the room are both great

Cons:

I didn’t like the view from my window. It was looking at the road and not a very nice experience especially being in a location like Sydney with water surrounding everywhere. also, I asked to use a microwave and you did not have one in your whole facility which I find mind-boggling.

2026-08-22 via Nuitee
R
Robina couple au
4
2026-08-22 via Nuitee
F
fiorina solo_traveller au
5
2026-08-22 via Nuitee
B
Brooke couple au
10
2026-08-22 via Nuitee
G
Gabby couple au
10
2026-08-22 via Nuitee
A
Anne couple au
7
2026-08-21 via Nuitee
Z
Zara couple au
10
2026-08-21 via Nuitee
R
Raymond couple au
8
Great for a weekend getaway, super friendly staff
Pros:

Great hotel and very friendly staff. Everyone is always smiling and make you feel at home. Location is great and we have plenty of privacy but not deprive of the view. Breakfast was also good and we had a-la-carte options as well.

Cons:

Internet speed was pathetic seeing how this is a top end hotel. Shower water pressure was also bad. We've upgraded our room but it didn't even have complimentary water bottle. Everything in the minibar was chargeable.

2026-08-20 via Nuitee