Hotel LIVVO Koala Garden

Hotels
•
Livvo Hotels Group
8.4 (100 reviews)
Calle Geminis, 2, Maspalomas, San Bartolomé de Tirajana, Canary Islands, 35100 , San Bartolomé de Tirajana , ES
34-928-773980

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
Fitness facilities
See all facilities

Review Highlights

Pros:
Pools and leisure facilities
Very friendly and attentive staff
Good location and easy parking
Clean rooms reported by many guests
Gym and kid's club available
Good value / price-quality
Cons:
Buffet food repetitive and only average in variety/quality
Isolated hygiene/maintenance issues (cockroaches mentioned, cats in dining area, found nail in bed)
Noise for rooms near animation or buffet area
Some rooms/bathrooms feel dated; occasional shower leakage
Some sunbeds / outdoor furniture worn

Categories

Cleanliness
8.2
Generally reported as very clean by many guests, though isolated hygiene issues were noted (cockroaches mentioned, a nail found on a bed, and reports of cats in dining areas), so slightly reduced from excellent.
Service
9.1
Consistently praised: staff described as very attentive, friendly and helpful across multiple reviews, a clear strength of the property.
Location
9
Multiple guests praised the hotel's location (close to center, easy parking, good local positioning). One complaint concerned a room facing the buffet (noise/privacy) but overall location is a strong positive.
Room Quality
8
Rooms are generally described as large and comfortable by several guests, but some mention dated furniture, bathrooms needing renovation, leakage in showers and occasional proximity to noisy animation, so quality is solid but uneven.
Amenities
9
Pools, gym, kid's club and other facilities are frequently praised (multiple pools, good leisure areas); animation quality is mixed but the physical amenities are a major positive.
Value for Money
8.6
Many guests explicitly mention good price-quality ratio and value (including favorable full-board arrangements); minor deductions for repetitive food and occasional maintenance issues.
Food and Beverage
7.2
Repeated and common criticism: buffet is tasty at times but very repetitive across days and of average quality; some guests enjoyed specific restaurants (e.g., Italian option) but overall F&B is a relative weakness. Hygiene concerns in dining areas were also reported.
Overall Experience
8.1
Most guests report an enjoyable, relaxing stay and would return; positives (staff, pools, location) outweigh negatives (food repetitiveness, isolated cleanliness/maintenance issues), yielding a generally strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-08 10:00

Property Description

Welcome to Hotel LIVVO Koala Garden, your perfect getaway in the heart of Maspalomas!

Rejuvenating Pools and Relaxation
Dive into relaxation with our 4 outdoor swimming pools, perfect for cooling off or enjoying a refreshing swim. With lifeguards on site, you can unwind while soaking up the sun.

Culinary Delights
Indulge in a variety of meal options at our onsite restaurant, La Ronde, where all-inclusive dining gives you the freedom to enjoy delectable meals and drinks, along with a complimentary buffet breakfast each morning.

Comfortable Accommodations
Our 160 stylishly air-conditioned rooms feature private balconies or patios, ensuring a comfortable stay. Stay connected with complimentary Wi-Fi and enjoy luxurious bathrooms equipped with separate tubs and showers.

Book your stay now and experience the ultimate in relaxation and enjoyment at Hotel LIVVO Koala Garden!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 100 reviews
Cleanliness: 8.2
Service: 9.1
Location: 9
Room Quality: 8
Amenities: 9
Value for Money: 8.6
Food and Beverage: 7.2
Overall Experience: 8.1
P
Patricia • solo_traveller • es
7
General
Pros:

Lo mejor la comida del almuerzo y cena

Cons:

Muy poco espacio, para la piscina que había, olores, en las piscinas secundaria no podían reponer bebidas porque tenían hormigas, animación solo en el centro o por las noches.

2026-07-10 • via Nuitee
A
Aurelio • solo_traveller • es
9
2026-07-10 • via Nuitee
G
Guadalupe • couple • es
7
Pros:

todo el personal muy bien

Cons:

La suciedad en la habitación llena polvo y pelos por el suelo y basura

2026-07-10 • via Nuitee
D
Díaz • solo_traveller • es
9
2026-07-09 • via Nuitee
A
Ayose Manuel • solo_traveller • es
8
2026-07-06 • via Nuitee
M
Maria Rosaria • solo_traveller • it
6
Pros:

Personale gentile e disponibile
Posizione buona,
Fermate bus vicino

Cons:

Pulizia,
biancheria trascurata
Scelta buffet un po' limitata

2026-07-03 • via Nuitee
J
Jannette • couple • es
10
2026-06-30 • via Nuitee
K
Kun • solo_traveller • cn
10
2026-06-29 • via Nuitee
C
Casa Del Drago • couple • es
5
Pros:

El personal ha sido fantástico, sobre todo la señorita Martina, una bellísima persona muy amable y educada. Pero en general todo el personal desde la recepción hasta las limpiadoras magníficos.

Cons:

La verdad que las hamacas de la piscinas son malísimas, pésimas, y las camas de las habitaciones son muy incomodas los colchones son incomodos y si quieres dormir en pareja las camas se abren y te caes al suelo.

2026-06-29 • via Nuitee
N
Nereida • solo_traveller • es
6
Pros:

El trato del personal y el apartamento super bien

Cons:

La comida deja mucho que desear

2026-06-22 • via Nuitee
P
Patricia • family_with_children • es
3
Pros:

La animación y la atención del servicio

Cons:

Habían cucarachas en el buffet del desayuno

2026-06-22 • via Nuitee
Álvaro • couple • es
9
2026-06-19 • via Nuitee
E
Elsa • solo_traveller • es
9
Se puede mejorar la wifi.
Pros:

Cocina, Todos los puntos de Servicio de Comidas incluyendo camareros.

Cons:

Por las tardes no había Wifi en la habitación.

2026-06-19 • via Nuitee
A
Anyelina, • family_with_children • es
10
Pros:

Personal atentos comida buena calentita

2026-06-07 • via Nuitee
A
Ashley • couple • gb
10
Perfect love the pool the food and the gyms!
Pros:

This is my third time staying here love the facilities and the relaxed feel of the hotel.

2026-06-04 • via Nuitee
J
Jose Alejandro • couple • es
6
Incómodo
Cons:

La ubicación de la habitación, la 205, delante justo del bufe, herramos la atracción de circo de los turistas mientras comían, imposible acostarnos a tomar el sol ni sentarnos sin que nos mirasen. Nos dieron la habitación de los bobos.

2026-05-31 • via Nuitee
C
Carmen Nieves • solo_traveller • es
9
Pros:

El alojamiento en si todo muy limpio, el personal muy agradable, la ubicación

Cons:

La animación nocturna muy mala y la comida regular

2026-05-30 • via Nuitee
R
Rocio • couple • es
8
Bueno, relación calidad-precio ideal
Pros:

Ideal para descansar en la piscina, buen tiempo

Cons:

La comida. Siempre era lo mismo si estas muchos días aburre. No es de muy buena calidad

2026-05-26 • via Nuitee
S
Santana • couple • es
10
Nos lo pasamos genial !!
Pros:

El personal muy atento y simpático

Cons:

En la cama había una uña al llegar, pero la verdad que el resto estaba todo impecable, se colaría en la colada … no habían pelos ni nada más.

2026-05-24 • via Nuitee
C
Claudia • solo_traveller • es
9
2026-05-24 • via Nuitee