Hotel LIVVO Koala Garden

Hotels
•
Livvo Hotels Group
8.4 (100 reviews)
Calle Geminis, 2, Maspalomas, San Bartolomé de Tirajana, Canary Islands, 35100 , San Bartolomé de Tirajana , ES
+34 928 09 93 95

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
Fitness facilities
See all facilities

Review Highlights

Pros:
Pools and leisure facilities
Very friendly and attentive staff
Good location and easy parking
Clean rooms reported by many guests
Gym and kid's club available
Good value / price-quality
Cons:
Buffet food repetitive and only average in variety/quality
Isolated hygiene/maintenance issues (cockroaches mentioned, cats in dining area, found nail in bed)
Noise for rooms near animation or buffet area
Some rooms/bathrooms feel dated; occasional shower leakage
Some sunbeds / outdoor furniture worn

Categories

Cleanliness
8.2
Generally reported as very clean by many guests, though isolated hygiene issues were noted (cockroaches mentioned, a nail found on a bed, and reports of cats in dining areas), so slightly reduced from excellent.
Service
9.1
Consistently praised: staff described as very attentive, friendly and helpful across multiple reviews, a clear strength of the property.
Location
9
Multiple guests praised the hotel's location (close to center, easy parking, good local positioning). One complaint concerned a room facing the buffet (noise/privacy) but overall location is a strong positive.
Room Quality
8
Rooms are generally described as large and comfortable by several guests, but some mention dated furniture, bathrooms needing renovation, leakage in showers and occasional proximity to noisy animation, so quality is solid but uneven.
Amenities
9
Pools, gym, kid's club and other facilities are frequently praised (multiple pools, good leisure areas); animation quality is mixed but the physical amenities are a major positive.
Value for Money
8.6
Many guests explicitly mention good price-quality ratio and value (including favorable full-board arrangements); minor deductions for repetitive food and occasional maintenance issues.
Food and Beverage
7.2
Repeated and common criticism: buffet is tasty at times but very repetitive across days and of average quality; some guests enjoyed specific restaurants (e.g., Italian option) but overall F&B is a relative weakness. Hygiene concerns in dining areas were also reported.
Overall Experience
8.1
Most guests report an enjoyable, relaxing stay and would return; positives (staff, pools, location) outweigh negatives (food repetitiveness, isolated cleanliness/maintenance issues), yielding a generally strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-08 10:00

Property Description

Welcome to Hotel LIVVO Koala Garden, your perfect getaway in the heart of Maspalomas!

Rejuvenating Pools and Relaxation
Dive into relaxation with our 4 outdoor swimming pools, perfect for cooling off or enjoying a refreshing swim. With lifeguards on site, you can unwind while soaking up the sun.

Culinary Delights
Indulge in a variety of meal options at our onsite restaurant, La Ronde, where all-inclusive dining gives you the freedom to enjoy delectable meals and drinks, along with a complimentary buffet breakfast each morning.

Comfortable Accommodations
Our 160 stylishly air-conditioned rooms feature private balconies or patios, ensuring a comfortable stay. Stay connected with complimentary Wi-Fi and enjoy luxurious bathrooms equipped with separate tubs and showers.

Book your stay now and experience the ultimate in relaxation and enjoyment at Hotel LIVVO Koala Garden!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 100 reviews
Cleanliness: 8.2
Service: 9.1
Location: 9
Room Quality: 8
Amenities: 9
Value for Money: 8.6
Food and Beverage: 7.2
Overall Experience: 8.1
E
Esther • solo_traveller • es
6
2026-07-23 • via Nuitee
A
Abenaura • couple • es
8
Mejorable
Pros:

La estancia fue bastante agradable el alojamiento tenía todo lo indispensable, la ventaja de que hayan diferentes piscinas es que nunca hay mucha gente en la que te vayas a bañar, los camareros del buffet súper simpáticos, la habitación estaban muy limpia… volvería a repetir

Cons:

Aunque es cierto, que destaco más las cosas positivas que las negativas, es cierto que la primera noche nos encontramos una cucaracha, el ruido de las habitaciones colindantes era demasiado, el chapoteo de los niños tirándose en el agua fue bastante molesto, no podíamos estar muy tranquilos, la gente reserva las hamacas desde muy temprano y no hay opción de coger sombrilla… Me hubiese gustado más variedad en el buffet, porque en dos ocasiones se comía lo mismo, cosa que acabas aborreciendo… La animación, aunque se valora bastante el trabajo del equipo, dejó mucho que desear la verdad. Por otro lado, no sé si por la u

2026-07-20 • via Nuitee
A
Armas Prieto • solo_traveller • es
8
Pros:

Todo

2026-07-20 • via Nuitee
B
Beatriz • solo_traveller • es
8
2026-07-20 • via Nuitee
C
Cristina • solo_traveller • es
8
Pros:

El trato, la animación y las habitaciones.

Cons:

La variedad de comidas no era mucha. Destacaría las pocas sombrillas que tienen y el incumplimiento de normas de las piscinas. Se supone que no se pueden reservar hamacas y a las 8 ya estaban casi todas ocupadas. Se supone que tampoco se pueden tener balones y las pelotas volaban de un lado a otro.

2026-07-18 • via Nuitee
D
Dunn • extended_group • es
7
Pros:

The style and layout of the hotel

Cons:

The lady with curly hair who worked on reception, she was very rude and sarcastic.

2026-07-18 • via Nuitee
M
Mattia Campilongo • solo_traveller • it
10
Pros:

Struttura ben gestita. Staff cordiale mi hanno offerto anche 1 Bottiglia di Cave per il mio compleanno. Da ritornarci

2026-07-17 • via Nuitee
M
María luisa • couple • es
5
2026-07-16 • via Nuitee
J
Jose juan • solo_traveller • es
10
Pros:

Espacios , personal de animación y resto de empleados. Instalaciones muy cómodas.

Cons:

En principio todo muy bien

2026-07-16 • via Nuitee
S
symon • couple • gb
8
Really good but isolated
Pros:

Helpful staff , clean ,

Cons:

Not much to cater for gluten free

2026-07-15 • via Nuitee
A
ALBA DEL ROSARIO • family_with_children • es
10
Increíble
Pros:

La comida, el ambiente y el trato del personal

Cons:

No hay nada que no me haya gustado

2026-07-15 • via Nuitee
M
María Teresa • solo_traveller • es
9
2026-07-15 • via Nuitee
C
Carina • solo_traveller • es
9
Pros:

Todo muy ❤️‍🩹

Cons:

Olor pipi de gato en la piscina

2026-07-15 • via Nuitee
Y
Yaiza • solo_traveller • es
8
Muy bien. Comida mejorable
Pros:

En general todo.

Cons:

Quizá deberían de mejorar 1 poco en la calidad de la comida.

2026-07-13 • via Nuitee
P
Pereamedina • couple • es
10
Pros:

Lo que más me gustó fue el personal

Cons:

No me gustó mucho la poca variedad de comida y poco entretenimiento

2026-07-13 • via Nuitee
A
Acoidan • solo_traveller • es
8
2026-07-13 • via Nuitee
A
Anabel • solo_traveller • es
9
Agradable y relajante
Pros:

Espacioso, buena ubicación, buen ambiente y acogedor

Cons:

.

2026-07-12 • via Nuitee
L
Loida • couple • es
1
2026-07-12 • via Nuitee
A
Aurelio • solo_traveller • es
9
2026-07-10 • via Nuitee
G
Guadalupe • couple • es
7
Pros:

todo el personal muy bien

Cons:

La suciedad en la habitación llena polvo y pelos por el suelo y basura

2026-07-10 • via Nuitee