Swiss-Belinn Luwuk

Hotels
Swiss-Belinn
8.3 (371 reviews)
Jl.Kantor DPRD Baru RT 13 Desa/ Kelurahan Maahas South Luwuk BanggaiCentral Sulawesi , Luwuk , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Modern facilities
Nice breakfast
Cons:
Cleanliness issues
High prices for food
Access challenges

Categories

Cleanliness
7.84
Some reviews noted dirty rooms and poor upkeep.
Service
9.31
Friendly and helpful staff reported in multiple reviews.
Location
8.85
Beautiful location with nice views, although access can be challenging.
Room Quality
8.3
Generally comfortable rooms but some complaints about cleanliness.
Amenities
8.33
Good amenities including a pool, but some maintenance required.
Value for Money
7.79
Some felt the value was less due to the high prices for food and services.
Food and Beverage
7.34
Mixed reviews on food quality, some items not satisfactory.
Overall Experience
8.61
Guests had an overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:10

Property Description

Luxurious Amenities
Swiss-Belinn Luwuk boasts a fitness centre, garden, terrace, and bar for guests to unwind and relax during their stay. The outdoor pool, free WiFi, and free private parking add to the convenience and comfort of the hotel.

Comfort and Convenience
Each room at Swiss-Belinn Luwuk is thoughtfully equipped with a desk, flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even feature a balcony for a picturesque view.

Delightful Dining Options
Guests can indulge in a buffet breakfast with American, Asian, or Indonesian cuisine at the hotel's restaurant. Vegetarian and halal choices are also available, ensuring a satisfying dining experience for all.

Experience luxury, comfort, and culinary delights at Swiss-Belinn Luwuk. Book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 371 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 7.34
Overall Experience: 8.61
S
samir solo_traveller fr
7
2026-07-03 via Nuitee
D
Daniel Giovanni solo_traveller es
9
2026-07-02 via Nuitee
S
stéphanie couple fr
9
Best spot in luwuk
Pros:

Location , view , swimming pool and the dedicated staff .

Cons:

The smell of the cigarette in my bathroom . The clients attitude screaming at 5 am and poor attitude and education at the swimming pool but this is not the hotel fault !!

2026-07-01 via Nuitee
S
Sabrina couple ch
6
Okay für eine Nacht aber dnucht zu viel erwarten.
Pros:

Freundliches Personal.

Cons:

Alt, rennovierungsbedürftig, muffig, nicht so richtig sauber.

2026-06-28 via Nuitee
H
hans solo_traveller nl
9
2026-06-27 via Nuitee
W
WILLIAM couple us
10
2026-06-26 via Nuitee
H
hans solo_traveller nl
9
2026-06-26 via Nuitee
T
Tjhui couple au
8
Overall, it is a quiet relaxing place to wind down. The staff are friendly and helpful.
Pros:

Room size is excellent, comfortable bed. Breakfast buffet is good. Staff are friendly and always smile.

Cons:

The overall building is quite old. The curtains in our room are not maintained well. Only 1 chair in a double room. Needed long time for the hot water in shower. The location is quite far from shops and no public transport, except you have to rent a local car to bring you around. When it rained, the verandah/balcony flooded with water.

2026-06-18 via Nuitee
A
Aurélie solo_traveller fr
9
2026-06-17 via Nuitee
M
Matthew couple au
1
A horrible experience. I will never return to Luwuk because of this. Nabila told me to get back into the taxi and come b
Pros:

It was a terrible experience and a waste of money

Cons:

The staff member Nabila embarrassed me in front of other guests and didn’t make me feel welcome at all.

2026-06-15 via Nuitee
E
ELENA solo_traveller ru
10
2026-06-12 via Nuitee
J
Jean solo_traveller be
9
2026-06-10 via Nuitee
L
Lea couple at
9
2026-06-08 via Nuitee
S
Susana Mateo Lopez solo_traveller es
9
2026-06-06 via Nuitee
M
Mateusz couple nl
4
Looks good only on the pictures
Pros:

The lobby has an interesting ambiente

Cons:

Water in the room on the floor from the fridge, water on the balcony, no light on the tarrace (despite paying for a suite), water in the shower minimum pressure and shower broken and dirty, food in the restaurant inedible (order 4 dishes to find something tasty and failed). Yes, dear hotel, I know you are sorry …

2026-06-03 via Nuitee
S
Sebastian couple de
6
2026-06-02 via Nuitee
S
Sebastian couple de
7
2026-06-02 via Nuitee
S
Sebastian couple de
9
2026-06-02 via Nuitee
C
Caroline family_with_children fr
7
Bel hôtel suivant la chambre attribuée
Pros:

L’établissement est grand avec une belle vue sur l’eau depuis la salle de restaurant. Petit déjeuner complet avec beaucoup de choix. Le personnel est sympa

Cons:

Les chambres au -3 sont sombres et humides. On aurait préféré une chambre plus haute. Le frigo ne fonctionnait pas et la Clim faisait énormément de bruit.
Rien autour mais on trouve des chauffeurs via Maxim pour aller à Luwuk en 10min.

2026-06-01 via Nuitee
H
hans solo_traveller nl
9
2026-05-30 via Nuitee