Marcan Resort Hotel

Veľmi priateľskí personál, vyšli nám v ústrety, keďže partnerka je na invalidnom vozíku, vymenili nám izbu na prízemí, aby mala čo najlepší prístup do izby.
Veľmi chutné jedlo, veľká vďaka kuchárom a čašníkom.
Krásne prostredie.

When we arrived there were very few people in the hotel, so we had waiter service at dinner, with no choice of food. However on subsequent days there was a buffet, with a good choice of Turkish food. The waiters were very attentive. The swimming pool was big, and pleasant to swim in. It was useful to have a snack bar, as we failed to get back to the hotel in time for lunch on a few occations.

Bardzo miły personel zwłaszcza pani na recepcji która dała nam rodzinny pokój zamiast normalnego bo był akurat wolny a my byliśmy z małym dzieckiem pomimo tego że mieliśmy zabukowany mały normalny pokój

Nice room, nice staff) okay food and drinks, nice for the price, but I didn’t drink anything except beer

Everything was great, a very good resort, excelent service, especially the housekeeping team, everything was so tidy, and they were all smiling 🙂

Everyone friendly very clean close to all the local facilities

Všetko bolo úplne super, čisto, jedla dostatok a pestré. Nemám čo vytknúť. Kľudne by som zopakovala

location good and breakfast very good

La piscine était propre

L’emplacement, la propreté , la formule all inclusive

Excelent food, good variety
kids friendly place
good customer service at dinning area
cleaning service

The hotel was clean and some of the staff were amazing, the hotel was a huge letdown, hardly any entertainment, one restaurant and the food was shocking.

We arrived so late at night. The guy on the desk was amazing he even took us to Cherry bar to introduce us to the lads and made sure we were well looked after! We were treated like royalty throughout our stay, our room was clean and tidy the air conditioning that was bloody marvellous. Waking up to the views and hospitality was just a dream come true. We loved it so much we booked again but bringing the kids next year!!

Overall, the hotel was beyond our expectations. Cleanliness, food quality, and the friendliness of the staff were all excellent. The animation team was definitely the highlight of our stay. Daily activities were fun without being overwhelming, and the evening shows were very enjoyable. You can really feel the effort they put into entertaining the guests. Thank you to the whole team for a great holiday.

При заселении администратор учла наши пожелания и нам был предоставлен номер с видом не на бассейн, так как читая другие отзывы, мы знали, что по вечерам идёт вечерняя программа, а нам хотелось тишины и спокойствия. Кроме того, наш номер был лучше, чем мы бронировали. Это был очень приятный бонус! Удобные кровати, умеренно твёрдые матрасы, нормальные по величине подушки. Сантехника была исправна, всегда была горячая вода. В номере нет чайника, но это не критично, так как всегда можно было попить чай в баре. Это даже лучше провести время на улице, а не в помещении. Уборка проводилась 1 раз в 2 дня. Для нас это более, чем достаточно. Всегда ставилась питьевая вода, её недостатка мы не испытывали. Мы довольны тем, что выбрали систему питания всё включено. В Олюденизе не так много отелей предлагают питание на весь день. Мы не первый раз приезжаем в Олюдениз и знаем, что если брать только завтраки, то питаться в кафе и ресторанах достаточно дорого. По разнообразию нам всего хватило, мы не привереды. Главное, что были свежие овощи, зелень. Конечно, хотелось, чтобы было разнообразие фруктов. Мы отдыхали в октябре, а это сезон арбузов, увы, их не было. Первые 2 недели мы кушали дыни, а далее остались только яблоки и апельсины. Для кого актуально, то по вторникам в Фетхие работает базар и там можно приобрести любые фрукты. Нам нравилось кушать в открытой зоне, откуда прекрасный вид и ощущение простора. Положительный момент, что хозяева отеля принимают пищу, где и гости, значит, всегда в курсе качества еды.
Персонал отеля дружелюбный, отзывчивые, улыбчивые люди. Девушка администратор очень внимательная и приветливая, говорит по-английски. Мастерски, как факир, играя с огнём, по утрам на завтраки готовил омлет молодой, улыбчивый повар Хусейн. Очень располагающий и вкусно готовивший мясо, рыбу на ужин повар (имени, к сожалению, не знаю). За стойкой бара неизменно работал Эрн, умело общаясь с гостями и создавая непринужденную атмосферу.

Having returned from our fourth stay at the Marcan Resort, we can confidently say this hotel consistently delivers an excellent, unforgettable holiday experience. If you are looking for a perfectly located, friendly, and meticulously maintained hotel in Oludeniz, look no further.

Location & Atmosphere:
The location is simply spot-on. It's positioned perfectly—just enough away from the main strip's evening hustle to ensure peace and quiet, but only a very short, easy walk to reach all the shops, restaurants, and, of course, the beautiful beach and Blue Lagoon area. We love being surrounded by the green area while still having such easy access to the action.

Accommodation & Cleanliness:
Our room was perfect—spacious, bright, and always spotless. The cleaning staff are exceptional; our room was super clean every day, and we really appreciated the free water supply being regularly topped up. It’s the small details like this that make a difference.

Exceptional Staff & Management:
The service here is what truly sets the Marcan apart. The whole team works hard, but we must give special mention to Mehmet, the Entertainment Manager. He is excellent as always, providing lots of fun games, always greeting guests with his welcoming smile and contagious enthusiasm. It genuinely makes the pool area a great place to be.

Furthermore, Eyup, the owner, and his family are wonderful. They are always visible, very approachable, and nothing is ever too much trouble. It is rare to see the owners so involved, and it shows in the quality of the resort and the warmth of the atmosphere.

Conclusion:
All in all, this was another great holiday. Thank you, Marcan, for consistently exceeding our expectations. We look forward to our fifth visit!

Clean and staff who are clearly working very hard and very long hours. The room was clean and the shower was consistently hot and powerful. Children felt comfortable going to order from the bar due to the friendliness of the staff at the bar.

However, the buffet choice was extremely limited. This was the least choice that I have had from any all-inclusive hotel. Mains were poor to middling, desserts were relatively good. Breakfast was not good. The freshly cooked omelettes were great but you grow tired of that 5 days running. Fruit and yoghurt would be lovely, but it was filled with flies.

The hotel was also shutting down around us. The children often played table tennis (on the worst table and with terrible equipment) but the net and equipment were cleared up 2 days before we left.

The pool area is clean and has good access to the bar. However, the water is very cold. This is probably due to the time of year, but in October, the kids were reluctant to use it. Slides are on for 2 hours a day.

Being asked for a tip when being helped with bags at 4am is also not good. We could have taken the bags ourselves. When we have flown through the night and just want to rest, being asked 'What? No tip?' when you want to crawl into bed was not a good start.

Overall, our experience may have been better during peak season, but the hotel was not the best.

Poor disability access
Only 1 toilet on site outside of your room by the pool
Only had 2 warm showers in 11 nights
Chef was coughing his lungs up over Food
Food was cold and not much choice

Great things about the hotel are:
- the staff (they work such long hours and are always smiling and will do anything for you). Mehmet is really funny, join in with the darts and karaoke he will make you laugh!
- the pool is stunning and clean, no fights for sunbeds and my daughter enjoyed the slides (she is 15).
- location is perfect! Surrounded by mountains and paragliders so nice to watch when sunbathing. Just at the top of the strip and 5 min walk to the beach (which is stunning)- you can also walk to blue lagoon which is unbelievable!
- AI drinks- very good! Bar man great, drinks are strong.

Things that could be improved:
- the food was good but I would say not for fussy eaters! They do have pizza/burger/chips from 330pm by the pool though. They don’t cover the salad or yoghurt and fruit so there are flies all over it- easy fixed with a plastic lid! Some people were sick but we were fine. Also the chef comes in and coughs all over the food, which is really gross to see/hear when eating.

We ate out a few times- recommend Bella Gusto/Buzz bar! Captain Hooks best bar, karaoke and a great host, doesn’t pressure you to come in. Bring Lira or pounds, not euro, drinks are expensive outside the hotel- £9 for cocktails!

How to start was greeted by reception who was talking on phone when dealing with us and was told safe was 44.00 for our stay .we was then shown to our rooms going down and up steps no lifts and with mobility issues became a problem on first day.room had stained mattress was dark and dirty had to try and keep door shut to stop flys.and toilet smelt of drains the whole time we was there.
FOOD
Well food was cold to warm most of the time .was hot 1 day .and chef coughing all over food and flys in food .lot of people came down with food poisoning. We eat out a lot .
Areas was dirty and 1 pool toilet in hotel that's all .which was dirty .
This was not the hotel we booked tui last minute sent us there .
Shame on you......
Few bar staff and entertainment was amazing ....
That's the only positive thing I can say .
I never listen to reviews but wish I did with this hotel .
Very sad .