Clayton Hotel City of London, Tower Bridge

Hotels
9 (8288 reviews)
10 New Drum Street , London , GB
+44 20 3687 2777

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Varied breakfast options
Cons:
Some bathroom issues
Breakfast costs were high

Categories

Cleanliness
9.33
Rooms were consistently described as clean and tidy.
Service
9.3
Staff were friendly and accommodating throughout the reviews.
Location
9.34
Numerous reviews praised the convenient location near transport links.
Room Quality
8.79
Rooms were generally spacious and comfortable, but some issues were noted.
Amenities
8.82
Amenities received praise, though some concerns were raised about the bathrooms.
Value for Money
8.78
Value was generally perceived positively relative to the experience.
Food and Beverage
8.33
Breakfast variety was appreciated, but some found it expensive.
Overall Experience
9.3
Overall satisfaction was high, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:40

Property Description

Luxurious Accommodation
Clayton Hotel City of London offers stylish, modern rooms and suites with gorgeous spa bathrooms, complimentary Wi-Fi, and 24-hour in-room dining.

Gastronomic Delights
Indulge in British cuisine at the on-site Grill restaurant, known for incorporating seasonal and locally sourced ingredients into each dish. The Globe Bar offers a diverse menu, craft beer, gin, fine wine, and hand-crafted Red Bean Roastery coffee.

Prime Location
Conveniently situated near iconic landmarks like The Gherkin and Tower Bridge, with easy access to transport links for exploring London's main venues. Aldgate East underground Station is adjacent, ensuring hassle-free travel around the city.

Experience luxury, fine dining, and a prime location at Clayton Hotel City of London. Book now for an unforgettable stay!

Important information:

Please note that for advance purchase bookings a payment link will be sent to the guest after the booking has been confirmed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

9
Based on 8288 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
E
Enrique • couple • es
4
Decepcionante
Pros:

La ubicación, lamentablemente es lo único que destacar.

Cons:

La atención del tío alto, moreno y con barba en recepción fue desagradable. El resto del personal encantador, pero cada vez que él interactuó con nosotros parecía que hablarnos era un suplicio. Solo le pedimos dejar las maletas el día de nuestro check y nos dijo "pfft es que habéis venido demasiado temprano" suspirando. El día de nuestra partida lo mismo, queríamos dejar las maletas y ni nos miraba a la cara, fue lo único que pedimos durante nuestra estadía aparte de que arreglaran la puerta del armario que no abría cuando llegamos. Por otro lado, la sábana blanca interior de la cama tenía una mancha roja como de sangre, uno de los vasos en la habitación tenía una marca de pintalabios, muy desagradable. Al momento de hacer la limpieza, solo hacían la cama y ya. No repetiría hotel, esperas calidad de un hotel de 4 estrellas y lo único con lo que nos gustó fue la ubicación.

2026-09-19 • via Nuitee
F
Fernando • solo_traveller • ch
4
A bit disappointing for the price
Pros:

Good location

Cons:

Breakfast was of low quality
Limited hot water flow in the shower

2026-09-19 • via Nuitee
Y
Yassin • couple • sa
9
Pros:

Modern & very close to two subway stations.
Excellent service from all staff (very friendly)

2026-09-19 • via Nuitee
G
Gert • solo_traveller • be
8
2026-09-19 • via Nuitee
N
Nury • solo_traveller • se
10
2026-09-19 • via Nuitee
M
Margaret • couple • ie
8
Great location, excellent location- rooms very warm and expensive with no breakfast included
Pros:

Location

Cons:

Very warm and expensive

2026-09-18 • via Nuitee
J
Jaspreet • solo_traveller • in
9
2026-09-18 • via Nuitee
M
Mike • solo_traveller • gb
8
Pros:

The location and the facilities of the hotel are great.

Cons:

The closing of the doors of different rooms can be really loud. They do disturb the sleep when the cleaners are doing their morning early clean.

2026-09-18 • via Nuitee
T
Tim • couple • gb
8
Nice room , in a good location
Pros:

Nice room
Well equipped
Good shower

2026-09-18 • via Nuitee
P
Phinu • couple • ae
9
2026-09-18 • via Nuitee
A
Alina • couple • de
10
2026-09-18 • via Nuitee
C
Chiz • solo_traveller • gb
10
2026-09-17 • via Nuitee
Y
Yasemin • solo_traveller • tr
8
2026-09-17 • via Nuitee
L
Lucie • family_with_children • nl
9
Perfecte locatie om stad te verkennen
Pros:

Locatie, dichtbij metro en andere OV. Veilige nette omgeving

Cons:

Niks

2026-09-17 • via Nuitee
T
Tarana • extended_group • az
10
2026-09-17 • via Nuitee
K
Kwiczor • solo_traveller • ar
10
Muy buen hotel. Comodo y con todos los servicios
2026-09-16 • via Nuitee
H
Helen • solo_traveller • gb
9
2026-09-16 • via Nuitee
M
Mario • extended_group • at
8
Pros:

Frühstück super, Personal super nett, Zimmer und Hotel sauber und toll eingerichtet.

Cons:

Doppelbetten für 2 Erwachsene zu klein.

2026-09-16 • via Nuitee
C
Corinne • couple • fr
9
bon séjour
Pros:

le lit king size était très confortable. le petit déjeuner était bien achalandé. la situation géographique bien desservie par les transports en commun. endroit calme. hôtel bien entretenu et assez récent. Je tiens à remercier une nouvelle fois Dorrota la responsable de l'accueil qui a su trouver une solution à un problème rencontré dès notre arrivée. Encore merci pour la prise en compte de la situation et sa gentillesse.

Cons:

dans l'ensemble tout était bien. A noter plusieurs fois durant notre séjour dès 9 h 45 du matin des travaux de maintenance notamment avec perceuse que l'on entendait depuis notre chambre. peut etre choisir un horaire un peu plus tardif pour ne pas déranger les clients le matin ?

2026-09-16 • via Nuitee
K
Kwiczor • solo_traveller • ar
10
2026-09-16 • via Nuitee