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Facilities
Property facilities
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Electric bicycle charging station
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Car hire
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Fire extinguishers
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Security alarm
Review Highlights
Categories
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Property Description
Convenient Location
Located in the heart of Hanoi's Hai Ba Trung district, My Hotel 23 is just a stone's throw away from iconic landmarks such as Trang Tien Plaza, St. Joseph Cathedral, and Hanoi Opera House.
Comfortable Accommodation
Our hotel offers well-equipped rooms with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Guests can also enjoy city views from select rooms and benefit from our attentive room service.
Nearby Attractions
Immerse yourself in the rich culture of Hanoi with attractions like Ha Noi Railway station, Thang Long Water Puppet Theater, and Hoan Kiem Lake within walking distance. Explore the city with ease from our conveniently located hotel.
Experience the best of Hanoi at My Hotel 23. Book your stay now for a memorable and comfortable visit.
A deposit may be required at the property.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs VND 150000 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 8 years old stay for VND 150,000 per person per night when using an existing bed.
People 9 years old and over stay for VND 300,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Massive room in a great location. A little noisy due to the aircon/extractor fan, but that it can be slept through!
Just the aircon being a little noisy. Everything else was great and the staff are very helpful and accommodating.
good location, huge room
SUPER LOUD, could hear every noise from the hall, the phone at the front desk, the next room and the room on the other floor and from the stairs, even could hear car noise from outside even though there was no window in the room
the room is old and tired
the bathroom had no door handle
COCKROACHES IN THE ROOM! put cups on them, could not kill them, asked front desk for help and left. the girl was so surprised they had cockroaches and promised to solve the problem. after coming back the cups with cockroaches were still on its place.
fridge in the room was extremely loud, not good while people trying to sleep at night
every night there were pay-by-hour clients, that is what this hotel is actually for
The room itself was almost good for the price, however the hotel and the cleanliness let it down.
Due to our experience we were refunded our money which we appreciated. We tipped the reception person as they were so kind and understanding, didn’t try to take advantage, but the manager rounded the corner and immediately started yelling at the poor boy. The concierge pretty much grabbed our bags and ushered us out as we could hear the manager screaming..
We found a used condom in the room, dirty tissues, dirty towels, cigarette butt. Staff were loud in the hallway until 3am outside our room, even though we were on the third floor. Although the rooms were OK, there are holes in the walls throughout the building leading to the outside.
Pretty sure the hotel is used for a ‘pay-by-the-hour’ service.. looking back at the photos the red ottomans give that away..
Did not feel safe.
Very big rooms.
Less crowded and busy street.
Smelly drains.
There were cockroaches in the room.
No common services you can find in other places (breakfast, laundry...).
Nice big room
No hot water for shower
Everything all right , only one night
the room wasn't what i'd booked , the tv didn't work . no food service or anything in the room fridge,
Huge room. Was fairly clean and had good facilities.
Location is alright a bit of a walk to old quarter. Not a huge amount of food places near by. Messaged the day prior to check in early and was told it was all fine to but when we arrived to the hotel we was told the room isn’t ready and had to wait till check in time of 2pm.
I like their staff. Friendly and accommodating. .
Stain on the bedsheet. Tou know how would it feel to see such.
Doesn't have any free water haha
big room, good location
soundproof didn't work. can hear sound from out side the room.
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