Hôtel Teranga & Spa

Hotels
7.8 (1325 reviews)
Lot. Ali Ben Haj , Marrakech , MA

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.63
Multiple comments mentioned unclean floors, stained rugs and sofas, and hair on bedsheets.
Service
9.1
Staff received praise for being friendly and accommodating.
Location
8.14
Some reviews noted good location while others mentioned challenges with parking.
Room Quality
7.59
Some guests mentioned spacious and clean rooms, but also noted issues like noise and incomplete cleaning.
Amenities
7.12
Mentioned issues with the hamman being non-functional and that it was not well-maintained.
Value for Money
8.58
Generally good value mentioned, but some comments about excessive pricing for certain amenities.
Food and Beverage
6.63
Some reviews criticized non-fresh breakfast items and high prices.
Overall Experience
8.6
Overall good experience highlighted by numerous guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:19

Property Description

Luxurious Accommodation
Experience comfort and style at Hôtel Teranga & Spa, just 1 km from Carré Eden Shopping Center. Each air-conditioned room features a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Gourmet Dining
Indulge in delicious meals at our on-site restaurant, offering a variety of culinary delights. Our 24-hour front desk is always available to assist you during your stay.

Convenient Location
Located near Marrakech Plaza and Majorelle Gardens, our hotel provides easy access to top attractions. With Marrakech-Menara Airport just 4 km away, Hôtel Teranga & Spa is the perfect choice for your next stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Location

Guest Reviews

7.8
Based on 1325 reviews
Cleanliness: 6.63
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 7.12
Value for Money: 8.58
Food and Beverage: 6.63
Overall Experience: 8.6
Сергей • couple • ru
8
Хорошо)
Pros:

Понравился отель, есть место парковки для гостей!

Cons:

Расположение далековато конечно, но есть общественный транспорт

2026-10-23 • via Nuitee
C
Chiara • extended_group • it
8
Pros:

Personale gentile, colazione abbondante

Cons:

Niente

2026-10-22 • via Nuitee
W
Walfrido • family_with_children • es
8
Aceptable
Pros:

En general bien

Cons:

En particular nada

2026-10-21 • via Nuitee
R
RACHIDA • family_with_children • fr
9
Pros:

L'accueil du personnel et surtout la bienveillance. Toujours disponible pour rendre notre séjour agréable

Cons:

RAS

2026-10-20 • via Nuitee
C
Charlotte • couple • fr
8
Hôtel agréable.
Pros:

La situation est un peu exentrée du tumulte de la rue principale et le personnel est très accueillant

Cons:

Je n'ai pas apprecié payer doubles les consommations lors du séjour. Mais c'est de ma faute je n'ai pas demandé le reçu pour mes 2 paiements

2026-10-19 • via Nuitee
F
Filomeno • extended_group • ch
8
Personale sempre molto cordiale ,Liam e stata top.
Pros:

Il personalle Liam il Fratello il cuoco gentilissimi.

Cons:

Pour troppo zona piscina,
Lá stanza bagno un po da mettere aposto,la cosa bella del hotel é il personale ti fanno dimenticare delle robache no va.
Pero in gerale benone grazie al personale anche delle donne della pulizia.

2026-10-17 • via Nuitee
S
Sylvie • couple • fr
8
Nous a bien convenu
Pros:

L emplacement, l aimabilite, taille humaine , petit déjeuner et la facilité de réserver et de modifier

Cons:

Suivant la chambre : la vue ….

2026-10-17 • via Nuitee
M
MIGUEL • family_with_children • co
9
Pros:

Limpieza, atención, desayuno, cafetería, trato, amabilidad,

Cons:

Lejos del centro...

2026-10-17 • via Nuitee
C
ciro • family_with_children • it
10
Pros:

Tutto personale disponibile e molto gentili ti fanno sentire come casa tua un esperienza fantastica ,colazione e ristoante super buono devo ringraziare tutto lo staff bellissime persone❤️❤️❤️❤️

2026-10-17 • via Nuitee
E
EL ALAMI • solo_traveller • ma
7
2026-10-13 • via Nuitee
A
Abde Wahid • family_with_children • be
8
2026-10-11 • via Nuitee
M
Maimouna • solo_traveller • sn
9
Pros:

Le personnel est très accueillant et a l'écoute
Le service est top je recommande à 100%

Cons:

Le comportement de la réceptionniste le dernier jour de mon séjour au moment de quitter l'hôtel très agressive a la limite irrespectueuse (le jeudi 8 octobre 17h ) je n'ai pas retenu son nom
Le genre de personnel qui de part leur attitude peuvent gâcher le super expérience client que l'hôtel offre

2026-10-09 • via Nuitee
L
Lamyss • solo_traveller • ma
4
2026-10-09 • via Nuitee
S
Sylvie • extended_group • fr
8
BIEN
Pros:

L EMPLACEMENT ET PETIT DEJ
RESERVATION ET PAIEMENT SUR PLACE

2026-10-08 • via Nuitee
N
Noel • couple • fr
8
Pros:

C’était très bien

2026-10-08 • via Nuitee
A
Attila • family_with_children • hu
9
Nagyon jó szálloda, segítőkész személyzettel, jó áron.
Pros:

Nem messze a központtól, csendes utcában egy kedves kis szálloda. Európai mércével is bőven megüti a három csillagos szintet. Nagyon kedves és segítőkész személyzet. Hibátlan internet. Tiszta, rendezett szoba, kényelmes ágy. Nagyon finom és friss reggeli, nagy választékkal. Nagyon kedvező ár-érték arány. Tetőn a medence kissé elhanyagolt, de a víz így is tiszta volt.

2026-09-16 • via Nuitee
L
Lôlo • couple • fr
10
Toujours un plaisir de revenir à l’hôtel teranga pour son petit déjeuner l’ambiance la propreté et l’accueil si sympathi
Pros:

Tout est extra l’accueil les chambres l’emplacement de l’hôtel
Merci beaucoup au personnel de nettoyage qui passe tout les jours et également aux gérants de nous avoir immédiatement changé de chambre car la télé ne fonctionnait pas
C’est la seconde fois que nous venons et nous reviendrons

2026-09-09 • via Nuitee
L
Lele • couple • fr
8
Excellent 👌
Pros:

L’accueil de l’hôtesse du premier jour était excellent . Les femmes de chambres adorable

Cons:

Le menu , peut mieux faire

2026-09-06 • via Nuitee
M
Mahendran • extended_group • gb
7
Pros:

Good

Cons:

Good

2026-09-06 • via Nuitee
A
Aishat omolara • solo_traveller • gb
10
Absolutely wonderful
Pros:

The rooms were so big and very spacious. The breakfast was good with very nice staffs
It was very close to everywhere I needed to get to with uber to most places under 50MAD. The staffs were very helpful, the Hammam they offer in the hotel was perfect and I had a great time

Cons:

None

2026-09-05 • via Nuitee