Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Exceptional breakfast
Central/convenient location
Friendly helpful staff
Comfortable beds and roomy bathrooms
Very clean rooms
Pleasant bar terrace/evening entertainment
Cons:
Expensive alcohol / restaurant value concerns
Small/insufficient parking (paid parking at times)
Understaffed restaurant causing delays
No lift (accessibility issue)
Occasional noise from live band
Confusing coffee machine
Occasional room maintenance/cleanliness issues

Categories

Cleanliness
8.5
Multiple guests describe rooms and public areas as very clean and 'super clean'; one review mentioned a sparsely furnished room with some cleanliness/maintenance issues.
Service
8
Staff repeatedly praised as friendly and helpful at reception and generally efficient, but several reports of understaffing in the restaurant and delays at check-in/dinner service.
Location
9.2
Consistently highlighted as a perfect, central location in Pitlochry with easy access to attractions and people-watching from the street-facing rooms.
Room Quality
8.6
Many guests report comfortable beds, spacious rooms and large bathrooms; a few mention dated decor or minor maintenance (loose fittings).
Amenities
7.6
Good amenities such as a pleasant bar terrace and on-site car park (small); issues noted include no lift, small car park/paid parking, and a confusing in-room coffee machine.
Value for Money
7.8
Breakfast and room quality are seen as good value, but several guests call out expensive alcohol and some restaurant value/price concerns which lower perceived value.
Food and Beverage
9
Breakfast repeatedly described as exceptional and varied; evening meals generally positive and there is live entertainment, though some service/staffing and pricing issues were noted.
Overall Experience
7.7
Overall stays were enjoyable with many guests willing to return—strong breakfast, location and friendly staff—tempered by parking limits, occasional noise, understaffing and accessibility concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 13:03

Property Description

Charming Riverside Hotel in Pitlochry

Victorian Buildings and Modern Comforts
McKays Hotel, spread over 2 Victorian buildings, offers a blend of historic charm and modern amenities. Each room features an LCD TV, private bathroom, and complimentary WiFi for a comfortable stay.

Delicious Dining and Entertainment
Indulge in freshly baked pastries and full Scottish breakfasts in the cosy dining room. The restaurant serves classic Scottish and international dishes made with fresh local produce. Don't miss the live music every Friday and Saturday night at 9pm for a lively atmosphere.

Convenient Location for Exploring
Located just 260 meters from the main railway station, McKays Hotel is the perfect base for exploring Pitlochry. With attractions like Blair Atholl Distillery and Pitlochry Salmon Ladder nearby, and Pitlochry Golf Course and Blair Castle just a short drive away, there's plenty to see and do during your stay.

Book your stay at McKays Hotel now for a memorable experience in Pitlochry!

Important information:

Pet friendly rooms are limited and are based on availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 4094 reviews
Cleanliness: 8.5
Service: 8
Location: 9.2
Room Quality: 8.6
Amenities: 7.6
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 7.7
J
Jeff solo_traveller gb
9
Pros:

Excellent experience. Very pleased with the room, facilities & the staff.
Great breakfast.

Cons:

Nothing

2026-08-15 via Nuitee
E
Emmet solo_traveller ie
10
2026-08-14 via Nuitee
G
Gianluca solo_traveller it
8
Pros:

Abbiamo cenato presso il ristorante della struttura e participato al quizzone organizzato. Serata molto divertente

Cons:

La stanza era un pochino piccola e il caldo inusuale di questi giorni ci ha obbligato a dormire con la finestra aperta

2026-08-14 via Nuitee
D
David couple gb
8
Good option with nice rooms and great location.
Pros:

Great location, room clean and bed very comfortable. Quiet at night.

Cons:

Quite a strong food smell in the corridors

2026-08-13 via Nuitee
L
Lucas Javier couple es
8
Pros:

La habitación era bastante pequeña, pero estaba limpia, el desayuno muy completo y rico, muy bien ubicado en el pueblo pero una lástima que el parking estuviese lleno cuando llegamos

Cons:

Que la habitación era muy pequeña

2026-08-13 via Nuitee
L
Lesley solo_traveller gb
4
Pros:

Not much at breakfast there wasn't much choice of cereal only 3 hot food was ok and you could have as much as you could eat

Cons:

Staff disinterested we new we were in a separate building a member of staff took us across the main road showed us the door and left we were 3 flights up and with our luggage.
That disinterest continued at breakfast I asked for cutlery and was told it's on your table and had to inform the member of staff that it was not.
We also bought two cups of tea at night at £4.50 per cup I could have bought a whole packet for less. Will not be back

2026-08-13 via Nuitee
E
Eva couple ch
8
Pros:

sehr gute Lage. nettes Personal.

2026-08-13 via Nuitee
M
Matteo couple it
10
Pros:

Camera molto carina ed accogliente, molto vicina alla stazione. Colazione ottima e comodo poter cenare direttamente sul posto. Il paese è molto carino e immerso nel verde.

2026-08-13 via Nuitee
Y
yoan family_with_children fr
9
2026-08-13 via Nuitee
S
Sandra solo_traveller gb
10
Pros:

Fantastic location, friendly helpful staff. Great room very obliging.

2026-08-12 via Nuitee
J
Johan extended_group se
6
Pros:

Perfect location

Cons:

Limited dinner times

2026-08-12 via Nuitee
M
Marco couple it
8
2026-08-12 via Nuitee
E
Egidijus solo_traveller gb
4
2026-08-11 via Nuitee
T
Tom solo_traveller gb
8
Great staff and breakfast, tiny room.
Pros:

Great location, staff excellent and room immaculate

Cons:

Room small and expensive

2026-08-11 via Nuitee
S
Sánchez family_with_children es
9
Una excelente opción en Pitlochry
Pros:

La habitación familiar es excelente. Está compuesta de dos habitaciones: una con camade matrimonio y otra con una litera para los niños. Está en un edificio victoriano al otro lado de la calle con vistas a la montaña y el bosque. Es muy tranquila. El desayuno continental es excelente y puedes disfrutar de un "Scottish breakfast" tradicional. Está en la calle principal del pueblo muy cerca de la estación de trenes y autobuses. La habitación nos incluia parking gratuito.

Cons:

Lo que no me gustó fue que no pudimos hacer el check-in hasta pasadas las 15h.

2026-08-11 via Nuitee
J
Joanne solo_traveller gb
8
Delightful friendly hotel in great location with food choices to eat and dog friendly in restaurant an hotel rooms. I’ll
Pros:

Location, friendly staff, spacious and clean room, good choice at breakfast.

Cons:

Expensive for a glass of wine £15 for one large glass

2026-08-10 via Nuitee
R
robert solo_traveller gb
8
Ideal for short stay
Pros:

Friendly

Cons:

Prices

2026-08-10 via Nuitee
E
Edward extended_group gb
9
Great stay for a weekend of hiking
Pros:

Location, room comfort.

Cons:

The choice of beers in the bar was poor but everything else was great.

2026-08-10 via Nuitee
R
Rachelle family_with_children gb
8
2026-08-10 via Nuitee
J
Just89 solo_traveller de
8
Pros:

Wir hatten die Suit unter dem Dach. Es war fantastisch.

Cons:

Es sind im Badezimmer sehr niedrige Decken. Das ist natürlich dem altem Haus geschuldet. Große Menschen haben aber wahrscheinlich ein Problem.

2026-08-10 via Nuitee