Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent breakfast
Cons:
None noted
Parking can be challenging to find

Categories

Cleanliness
9.74
The rooms were very comfortable and clean with great quality robes and slippers to make us feel comfortable.
Service
10
Staff are very friendly and helpful.
Location
10
In pieno centro storico, with ideal central location.
Room Quality
9.74
Very spacious and well-lit room with ample comfort.
Amenities
9.74
The parking facilities were great.
Value for Money
9.24
The hotel is a bit expensive but the quality is very high.
Food and Beverage
9.94
Excellent breakfast with varied local baked goods and everything you could think of.
Overall Experience
10
Loved this hotel; everything was excellent!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:16

Property Description

Luxurious Accommodation
Palazzo Dipinto, nestled in Lucca's historic centre, offers spacious rooms with free WiFi and a flat-screen TV. Some rooms even boast a cozy seating area for relaxation.

Convenient Location
Located just 650 metres from the iconic Piazza Anfiteatro, guests can easily explore the nearby San Frediano Basilica only 150 metres away and the stunning Lucca Cathedral within a 10-minute walk.

On-Site Amenities
Unwind at the hotel's bar and immerse yourself in the charm of this historic city.

Book your stay at Palazzo Dipinto now to experience luxury and convenience in the heart of Lucca!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 49 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 49 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 976 reviews
Cleanliness: 9.74
Service: 10
Location: 10
Room Quality: 9.74
Amenities: 9.74
Value for Money: 9.24
Food and Beverage: 9.94
Overall Experience: 10
S
Sarah couple gb
10
2026-07-04 via Nuitee
R
Robin couple gb
9
Great hotel in a central location.
Pros:

Great central location without being noisy. Wonderful buffet style breakfast, everything really fresh and delicious. No egg station. Room was very spacious, very clean and beautifully appointed.

Cons:

Nothing

2026-07-04 via Nuitee
S
Sue couple gb
9
2026-06-29 via Nuitee
F
francis couple gb
8
A palazzo in the heart of Lucca, a combination of history and modern comforts.
Pros:

Beautiful interiors and comfortable layouts.

2026-06-29 via Nuitee
H
Hermione couple gb
9
2026-06-29 via Nuitee
L
Laura-Marie couple ch
8
2026-06-27 via Nuitee
M
Mary couple ie
7
Was fine for2 nights More like an upmarket B&B
Pros:

Location, cleanliness, bedding and pillows

Cons:

Lacking in ambiance and personality

2026-06-25 via Nuitee
S
Sarah couple gb
10
Fantastic hotel in central Lucca wouldn’t hesitate to recommend or use again.
Pros:

Very central. Rooms comfortable - bed was fabulously comfortable. Staff were all great. Welcoming and helpful.

Cons:

Nothing.

2026-06-24 via Nuitee
S
Simone couple au
10
Perfect stay, perfect location
Pros:

Amazing stay, great breakfast, great location. Truly wouldn’t hesitate booking again if I was visiting Lucca again.

Cons:

Nothing

2026-06-23 via Nuitee
D
DR.M.W. couple de
10
Ein Hotel, dass keine Wünsche offen lässt und auch einen mehrtägigen Aufenthalt zum Genuss macht.
Pros:

Unsere Erwartungen an das Hotel waren aufgrund der Website sehr hoch und wurden voll erfüllt. Der renovierte Palazzo bietet alles, was man sich in der Kategorie wünscht: edle Materialien. geschmachvolle Farben und Beleuchtung, dazu die Lage inmitten der Altstadt von Lucca und nur 20 Zimmer. Das Hotel ist mit dem Auto über die Porta S. Anna gut zu erreichen. Sehr empfehlenswert ist es, einen Platz in der direkt benachbarten Hotelgarage für € 25 zu buchen. Das Auto wird vom Personal sicher geparkt und wieder auf Wunsch bereit gestellt. Überhaupt ist das Personal ein absoluter Pluspunkt, ob beim Frühstück, an der Rezeption oder die Zimmermädchen. Das Frühstück ist sehr vielseitig und lecker, das Zimmer und Bad sehr gut ausgestattet (wir hatten eine Juniorsuite) auch mit Klimaanlage und sehr sauber, das Bett groß und bequem. Wir waren für 4 Tage im Palazzo Dipinto und haben den Aufenthalt ausgesprochen genossen. Ein unbedingt empfehlenswertes Haus. Wir Reisen viel und haben sehr bewusst 10 Punkte vergeben, was wir sehr selten machen.

Cons:

Nichts

2026-06-21 via Nuitee
M
Marcos couple br
10
Pros:

Localização, conforto, cama, banho, tudo excelente

2026-06-20 via Nuitee
L
Ludwig couple de
9
2026-06-15 via Nuitee
B
Ben solo_traveller au
10
Pros:

Delightful staff. Delicious breakfast. Nice room. Comfortable bed. Great pillows.

2026-06-10 via Nuitee
U
Ursula couple ch
10
2026-06-09 via Nuitee
M
Matthew family_with_children gb
9
Fantastic stay at Palazzo Dipinto, what an excellent hotel at the heart of Lucca
Pros:

This is an excellent hotel within an easy walk of all that Lucca has to offer. Parking was great, just pre-booked a place in the hotel's garage. The whole place was fantastic. From location, to a beautiful room, (junior suite) to the friendly and helpful staff to an excellent breakfast choice.

Cons:

Nothing come to mind, it was an excellent hotel

2026-06-08 via Nuitee
C
Caroline couple gb
9
2026-06-08 via Nuitee
R
Rich couple us
8
Pros:

Location is fantastic, quiet but very close to action. Property is gorgeous and recently updated. Room was large, breakfast was great.

Cons:

The staff does their job. They are not rude. But they show no interest in the visitors, no passion for their work. They are like polite robots. Also, they do not know enough about some city details. They are professional, but sterile. They need to understand why visitors are there. We all come from wonderful places with many things to do. We visit a place like Lucca for the "feeling" of it.

2026-06-05 via Nuitee
C
Claude couple lb
8
2026-06-05 via Nuitee
A
Annika couple se
8
2026-06-02 via Nuitee
B
Beyza extended_group tr
8
2026-06-02 via Nuitee