Arundel House Hotel

Hotels
7.1 (3967 reviews)
Chesterton Road , Cambridge , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Pleasant staff
Good location
Cons:
Poor room maintenance
Misleading information from staff

Categories

Cleanliness
5.6
Room was not well maintained with old furniture and dated bathroom.
Service
8.6
Staff were pleasant, informative, and professional despite some misinformation.
Location
9.1
Location was good with ample parking and easy access.
Room Quality
5.6
Room quality was poor with issues like limited power outlets and confusing layout.
Amenities
7.1
Limited amenities with some additional costs for breakfast.
Value for Money
6.1
Considered overpriced for the level of maintenance and amenities available.
Food and Beverage
6.6
Breakfast timings were misleading and additional charges applied.
Overall Experience
8.1
Average experience affected by service issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:26

Property Description

Riverside Charm and Victorian Elegance

Scenic Views and Elegant Accommodation: Enjoy stunning views of the River Cam from our Victorian hotel. Relax in elegantly decorated bedrooms with modern amenities and private bathrooms.

Culinary Delights: Indulge in a variety of dining options at our conservatory restaurant and brasserie. From a modern European menu to light lunches and hearty breakfasts, we have something for every palate.

Prime Location: Explore Cambridge's historic centre, located just a short walk away. With famous colleges, the Quayside area, and the bustling Market Square nearby, there's plenty to see and do.

Ready to experience a perfect blend of comfort and convenience at Arundel House Hotel? Book your stay now for an unforgettable riverside getaway!

Important information:

Please note that there is no elevator at this property.

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note parking on site costs GBP 18.00 per day. There is limited parking and it is on a first come first serve basis.

Please note that the restaurant is open on Wednesday, Thursday , Friday and Saturday Dinner and Friday, Saturday and Sunday lunch.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: STN

Location

Guest Reviews

7.1
Based on 3967 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.1
Room Quality: 5.6
Amenities: 7.1
Value for Money: 6.1
Food and Beverage: 6.6
Overall Experience: 8.1
D
Dr C • solo_traveller • gb
3
Small, characterless, corporate and expensive.
Pros:

Not much. The location was ok.

Cons:

The room was small, characterless and corporate - more like a B&B than a hotel. Miserable.

2026-10-17 • via Nuitee
C
Chris • couple • gb
7
A pleasant stay overall
Pros:

The location and the parking.

Cons:

Tired decoration, TV remote not working, heat on radiator difficult to control.

2026-10-17 • via Nuitee
D
Diederik • solo_traveller • be
8
Pros:

Zeer rustig, aangename sfeer en karakter. Comfort op kamer

Cons:

Douche zou iets moderner kunnen.

2026-10-17 • via Nuitee
P
Peter • couple • gb
8
Pros:

Excellent value hotel, well situated opposite the river for a nice stroll to the city centre or to go on a punt trip. If you book direct with the hotel, I believe you'll not be charged £18 for 24 hour parking.

Cons:

The continental breakfast was very good but a full English breakfast was extra.

2026-10-16 • via Nuitee
S
Steven • couple • gb
8
Continental breakfast needs to be a bit more varied
Pros:

Close to the city, situation perfect looking over the river

2026-10-16 • via Nuitee
P
Paula Cristina • couple • gb
5
Good location... only....
Pros:

The location is really good as it's a short walk away through the park to the city centre.

Cons:

Some Staff manners, bar only open at certain times due to short of staff, poor continental breakfast. If you don't book on the hotel website, you will have to pay £18 a day for the car park, after booking the room I have received a few emails and phone calls asking me if I would like to book a table at their restaurant. I don't like to be pressured to book something that I don't want to....

2026-10-16 • via Nuitee
P
Paula • extended_group • gb
8
2026-10-16 • via Nuitee
D
Diana • couple • gb
8
2026-10-16 • via Nuitee
J
JULIE • couple • gb
10
Pros:

Large room, nice breakfast, staff very helpful

2026-10-16 • via Nuitee
S
Suus • solo_traveller • nl
8
Prettig verblijf gehad op een fijne locatie, vriendelijk personeel en goede verzorging met het ontbijt
Pros:

Locatie ligt prima, binnen een paar minuutjes lopen sta je in het centrum van Cambridge, het personeel is ook erg vriendelijk.
Ook het ontbijt werd goed verzorgd

Cons:

Het enige wat me wat minder beviel was dat er nogal wat spinnenwebben op mijn kamer zaten echter, voor de rest was het netjes.

2026-10-16 • via Nuitee
U
Ulrike • solo_traveller • de
10
Cosy place
Pros:

Extremely helpful and friendly staff. They took good care of me, especially with my vegan breakfast demands

Cons:

Nothing

2026-10-15 • via Nuitee
P
Prince453 • couple • gb
10
Excellent
Pros:

Staff very friendly room was very clean. Lovely hotel. Breakfast was lovely. All very good.

Cons:

Nothing

2026-10-15 • via Nuitee
R
Rex • couple • gb
8
The staff were very helpful and considerate particularly those on reception.
Pros:

Very good.

Cons:

Drain mechanism in bathroom sink needs attention I’m afraid.

2026-10-14 • via Nuitee
M
Marie • extended_group • se
8
Pros:

Trevligt, lugnt område. Mysigt rum. Bra sängar

Cons:

Något opersonlig personal

2026-10-14 • via Nuitee
S
suhail • couple • gb
9
The experience was good that we extended our stay for another day
Pros:

Location , old infrastructure but well maintained , staff are responsive and helpful, good food quality and offering

Cons:

No deal breakers but some rooms have fire exits run through the room out via the windows

2026-10-13 • via Nuitee
G
Grant • couple • gb
1
Disgraceful throughout…..do not stay here.
Pros:

It’s location

Cons:

Shower didn’t work.
WiFi didn’t work.
Having told name on checkin….”your breakfast is included” then 3 different members of staff tried to charge me an extra £12.50, after challenging this…..they said it’s ok you can have it….utter nonsense and very badly managed throughout.
£18 extra charge for parking….because i booked on booking.Com, that’s disgraceful. Does you no credit at all.
No heating in room until I asked for it at 5pm, went off at midnight never to return, room was cold in the morning
Dozens and dozens of steep stairs and no lift.

2026-10-13 • via Nuitee
E
Edward Dove • solo_traveller • gb
5
Pros:

Location

Cons:

£15 damage deposit being taken and the state of the shower which was old

2026-10-13 • via Nuitee
F
Fiona • extended_group • gb
6
Fine for one night stay exploring Cambridge
Pros:

Location and parking

Cons:

It was a bit tired and could do with updating

2026-10-12 • via Nuitee
Q
Qingbiao • solo_traveller • us
10
2026-10-12 • via Nuitee
R
Robert • solo_traveller • gb
1
Disappointed
Pros:

Location

Cons:

Dirty, old poor bed quality,worst hotel I have stayed in

2026-10-12 • via Nuitee