Arundel House Hotel

Hotels
7.1 (3742 reviews)
Chesterton Road , Cambridge , gb
+44 1223 367701

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Pleasant staff
Good location
Cons:
Poor room maintenance
Misleading information from staff

Categories

Cleanliness
5.6
Room was not well maintained with old furniture and dated bathroom.
Service
8.6
Staff were pleasant, informative, and professional despite some misinformation.
Location
9.1
Location was good with ample parking and easy access.
Room Quality
5.6
Room quality was poor with issues like limited power outlets and confusing layout.
Amenities
7.1
Limited amenities with some additional costs for breakfast.
Value for Money
6.1
Considered overpriced for the level of maintenance and amenities available.
Food and Beverage
6.6
Breakfast timings were misleading and additional charges applied.
Overall Experience
8.1
Average experience affected by service issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:26

Property Description

Riverside Charm and Victorian Elegance

Scenic Views and Elegant Accommodation: Enjoy stunning views of the River Cam from our Victorian hotel. Relax in elegantly decorated bedrooms with modern amenities and private bathrooms.

Culinary Delights: Indulge in a variety of dining options at our conservatory restaurant and brasserie. From a modern European menu to light lunches and hearty breakfasts, we have something for every palate.

Prime Location: Explore Cambridge's historic centre, located just a short walk away. With famous colleges, the Quayside area, and the bustling Market Square nearby, there's plenty to see and do.

Ready to experience a perfect blend of comfort and convenience at Arundel House Hotel? Book your stay now for an unforgettable riverside getaway!

Important information:

Please note that there is no elevator at this property.

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note parking on site costs GBP 18.00 per day. There is limited parking and it is on a first come first serve basis.

Please note that the restaurant is open on Wednesday, Thursday , Friday and Saturday Dinner and Friday, Saturday and Sunday lunch.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

7.1
Based on 3742 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.1
Room Quality: 5.6
Amenities: 7.1
Value for Money: 6.1
Food and Beverage: 6.6
Overall Experience: 8.1
A
Alice • solo_traveller • gb
7
Pros:

Great location

Cons:

A little dated

2026-07-25 • via Nuitee
M
Mark • couple • gb
6
2026-07-25 • via Nuitee
B
Bryan • solo_traveller • us
7
Hotel’s location is not too bad but hotel needs some updates, such as room A/C and useable outlets near bed. The ba
Pros:

Location was good.

Cons:

No room A/C, no refrigerator, no elevators, and a small room and bathroom.

2026-07-25 • via Nuitee
J
James • solo_traveller • bw
6
2026-07-25 • via Nuitee
R
Roisin • solo_traveller • gb
8
A basic hotel in a convinent location
Pros:

great location , convenient for central cambridge

Cons:

Hotel was pretty tired, in need of refurbishment and understaffed.

2026-07-25 • via Nuitee
R
Rossella • family_with_children • it
8
Pros:

Colazione buona

Cons:

Mancanza dell’ascensore

2026-07-25 • via Nuitee
R
Rakesh • family_with_children • om
8
It was great. The staff was respectful and helpful. One helped in finding an accommodation in the sister hotel Ashley as
Pros:

It’s location.

Cons:

Car parking was paid.

2026-07-24 • via Nuitee
M
Miguel Angel Navas • solo_traveller • ar
10
Pros:

Una casa victoriana. Hermosa. Habitaciones amplias, cómodas. Ubicado cerca a pie.

2026-07-24 • via Nuitee
P
Paul • couple • gb
8
A very pleasant stay, good room and staff, and possibly the most polite capable and friendly barman.
Pros:

Breakfast good, dinners superb, a barman called Toby who single handedly ran the evening bar, restaurant, and conservatory one night was polite, engaging and deserves a huge payrise, all staff were wonderfull, it's undergoing renovations as all buildings must, but if recommend it.

Cons:

Stairs, but the quaint building cannot accommodate lifts

2026-07-24 • via Nuitee
V
Vérène • solo_traveller • ch
7
Pros:

Petit-déjeuner

2026-07-24 • via Nuitee
K
Kathy • solo_traveller • gb
7
Great location
Pros:

Great location on the river with easy walk in to Cambridge centre

Cons:

Tired decor, in need of a refresh
Breakfast was basic continental which was adiquate but staff had an issue with clean cups, glasses available when they were busy

2026-07-23 • via Nuitee
A
Alexei • solo_traveller • hk
10
Great hotel to visit Cambridge
Pros:

Location and character

2026-07-23 • via Nuitee
P
Pulak • family_with_children • in
8
Pros:

Room

Cons:

Location

2026-07-23 • via Nuitee
R
Russell • couple • gb
8
2026-07-23 • via Nuitee
A
Amieroh • solo_traveller • za
10
2026-07-23 • via Nuitee
I
Ivan • solo_traveller • au
9
Great value and close to everything
Pros:

Very close to town and easy to walk everywhere.

Cons:

Room was hot with no fan. But so was everywhere I guess.

2026-07-22 • via Nuitee
N
Nicolas • extended_group • be
4
2026-07-22 • via Nuitee
L
lloyd • solo_traveller • gb
7
Pros:

Nice position no lifts no bar till six except Saturday Sunday so you can't get a coffee soft drink or a water stayed in alot of Hotels never seen this ever they also shut bar at 10 not really a normal hotel like you would expect food in evening only no snacks available food was quiet nice in the evening but was let down by booking.com as it cleary stated breakfast included which was only continental which was very poor poor choices of 2 type of cheese and 2 types of ham cereals some fruits poor this hotel should be a bit more honest about what they offer and so should booking.com sold with the dark arts terrible this still goes on .

Cons:

Everything i commented about above

2026-07-22 • via Nuitee
J
Jörg • family_with_children • de
6
Gute Lage, sehr einfache, kleine Zimmer
Pros:

Gute Lage, schöner Wintergarten zum frühstücken

Cons:

Sehr kleine Zimmer mit noch kleineren Betten; Frühstück sehr spartanisch, es hat immer irgendetwas gefehlt

2026-07-22 • via Nuitee
T
Talita • extended_group • gb
6
2026-07-21 • via Nuitee