Arundel House Hotel

Hotels
7.1 (3505 reviews)
Chesterton Road , Cambridge , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Pleasant staff
Good location
Cons:
Poor room maintenance
Misleading information from staff

Categories

Cleanliness
5.6
Room was not well maintained with old furniture and dated bathroom.
Service
8.6
Staff were pleasant, informative, and professional despite some misinformation.
Location
9.1
Location was good with ample parking and easy access.
Room Quality
5.6
Room quality was poor with issues like limited power outlets and confusing layout.
Amenities
7.1
Limited amenities with some additional costs for breakfast.
Value for Money
6.1
Considered overpriced for the level of maintenance and amenities available.
Food and Beverage
6.6
Breakfast timings were misleading and additional charges applied.
Overall Experience
8.1
Average experience affected by service issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:26

Property Description

Riverside Charm and Victorian Elegance

Scenic Views and Elegant Accommodation: Enjoy stunning views of the River Cam from our Victorian hotel. Relax in elegantly decorated bedrooms with modern amenities and private bathrooms.

Culinary Delights: Indulge in a variety of dining options at our conservatory restaurant and brasserie. From a modern European menu to light lunches and hearty breakfasts, we have something for every palate.

Prime Location: Explore Cambridge's historic centre, located just a short walk away. With famous colleges, the Quayside area, and the bustling Market Square nearby, there's plenty to see and do.

Ready to experience a perfect blend of comfort and convenience at Arundel House Hotel? Book your stay now for an unforgettable riverside getaway!

Important information:

Please note that there is no elevator at this property.

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note parking on site costs GBP 18.00 per day. There is limited parking and it is on a first come first serve basis.

Please note that the restaurant is open on Wednesday, Thursday , Friday and Saturday Dinner and Friday, Saturday and Sunday lunch.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

7.1
Based on 3505 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.1
Room Quality: 5.6
Amenities: 7.1
Value for Money: 6.1
Food and Beverage: 6.6
Overall Experience: 8.1
J
Jane solo_traveller gb
8
Good location
Pros:

Location was perfect a short walk over the river across the park to the town.

Cons:

A little tired and shabby in parts but very clean. No cooked breakfast.

2026-05-23 via Nuitee
M
Michal solo_traveller cz
4
2026-05-23 via Nuitee
G
Graeme couple gb
3
2026-05-23 via Nuitee
A
andrew couple gb
8
Very good
Pros:

Location

Cons:

A little old fashioned

2026-05-22 via Nuitee
A
Anna solo_traveller ru
9
Nice place to stay! Just breakfast could be improved with a bit of eggs))
Pros:

Very nice location, close to the city center, beautiful views to the river and the park.

Cons:

It’s just unhealthy food for breakfast:) Eggs are missing a lot!

2026-05-22 via Nuitee
S
Steve couple gb
8
Ok - served the purpose
Pros:

Its location

Cons:

It’s a bit old fashioned, a bit worn out and needs a revampl

2026-05-21 via Nuitee
G
Gareth couple au
7
2026-05-21 via Nuitee
L
Lilian couple gb
7
2026-05-21 via Nuitee
F
Francis couple gb
7
I will book again
Pros:

Parking and v near centre

Cons:

Rooms could do with a refurb - all a tad 1980’s

2026-05-21 via Nuitee
C
Christopher solo_traveller es
7
Pros:

Well-located with good dining & breakfast facilities.

Cons:

Insufficient heating in our room, which did not rise much beyond 64F, 18C. Heating came on only for a couple of hours morning & evening even though the outside temperature was c12C.

2026-05-21 via Nuitee
N
Nadeem couple gb
8
Decent Hotel and great location
Pros:

Good location, on the river. Friendly staff. Comfortable but small room.

Cons:

Paying for parking. Dated decor.

2026-05-19 via Nuitee
S
Sharon solo_traveller gb
8
2026-05-19 via Nuitee
A
Andrea couple nz
6
Adequate but not good value for money.
Cons:

The Bed was a double rather than queen and the 3rd floor without a lift was hard to carry cases. Also we were annoyed to be charged addition costs to park the car in the car park overnight. We booked through a third party and were told when we arrived if we had paid direct there would be no parking charge. Also we were charged a 10% service charge for our evening meal for no reason.

2026-05-19 via Nuitee
P
Petr couple cz
8
Velká spokojenost s lokací hotelu
Pros:

Blízkost centra, umístění na nábřeží řeky Cam, možnost běhání v přírodě.

Cons:

Snídaně by mohla být pestřejší, sprchový kout je nepraktický.

2026-05-19 via Nuitee
N
Natalie extended_group gb
4
Below average
Pros:

Continental breakfast was as to be expected, however the tea and coffee were both cold, Tea was weak with no tea bags to make it stronger. Only 1 milk option. Beds were uncomfortable, bathroom was horrible, mold all around shower screen, Taps were all tarnished and needed replacing. Room smelled musty and damp.

Cons:

Room and general ambiance, hotel was dated and not very clean or inviting.

2026-05-18 via Nuitee
P
Peter couple gb
6
Great location to visit the sights of Cambridge
Pros:

Room as expected, had everything that we wanted, however, poor internet quality including TV reception.
Breakfast was at best adequate, bread was clearly frozen and not ideal for open continental sandwiches, options for continental was poor, with hotel trying to get guests to upgrade to cooked English.
By adding fresh bread rolls, boiled eggs and options for different cheeses would have improved available options.
My partner is Gluten free, only option was cheese, break was provided but again had to be toasted as was frozen, meat option was breaded ham, so her choices were yogurt, fruit and toast, more thought needed, breakfast cereals a must.
Overall, great location.

Cons:

The mattress was rock hard, a 3 day stay left us with back pains

2026-05-18 via Nuitee
P
Patrick solo_traveller fr
8
2026-05-17 via Nuitee
F
Frédérique solo_traveller gb
10
2026-05-17 via Nuitee
K
Kate couple au
10
Pros:

Easy walk into city centre. Rooms spacious and comfortable. Excellent meal in the restaurant.

2026-05-16 via Nuitee
R
Rostislav extended_group cz
5
Pros:

Místo skvělé, velký parking

Cons:

Ošuntělé vybavení, ošoupané židle

2026-05-16 via Nuitee