Axel Hotel Madrid - Adults Only

Hotels
9.2 (5102 reviews)
Atocha, 49 , Madrid , es

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Loud noise issues
Inconsistent room quality
Poor layout

Categories

Cleanliness
9.28
Much appreciated cleanliness in multiple reviews.
Service
9.55
Consistently mentioned as friendly and helpful.
Location
9.89
Highly praised for its excellent location.
Room Quality
8.74
Mixed reviews due to room size and some layout issues.
Amenities
8.57
Some amenities reported as lacking or not functioning.
Value for Money
8.93
Considered reasonable by some, but others noted layout and noise concerns.
Food and Beverage
9.08
Breakfast was praised, but some requests were not met satisfactorily.
Overall Experience
9.55
Generally very positive, with good staff interaction and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Luxurious Accommodation

Set in Madrid city centre, Axel Hotel Madrid - Adults Only offers stylish rooms with modern amenities including air conditioning, TV, and private bathrooms with free toiletries. The hotel caters to a diverse clientele and ensures a comfortable stay for all guests.

Gastronomic Delights

Indulge in a culinary journey at the hotel's restaurant, offering a modern twist to local cuisine. Unwind at the roof-top terrace's sky bar with panoramic city views or take a refreshing dip in the pool. Additionally, a trendy Cocktail bar awaits to elevate your evening experience.

Prime Location

Conveniently located within walking distance to Chueca and major attractions like Plaza Mayor, Axel Hotel Madrid is the perfect choice for travelers seeking a vibrant and inclusive atmosphere in the heart of the city.

Book your stay at Axel Hotel Madrid - Adults Only for an unforgettable experience in Madrid.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9.2
Based on 5102 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.89
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.93
Food and Beverage: 9.08
Overall Experience: 9.55
B
Bleuenn • couple • fr
10
2026-07-04 • via Nuitee
L
Liz • couple • nl
10
Aanrader
Pros:

Goede locatie, heerlijk zwembad op het dak en heel schone kamers

2026-07-04 • via Nuitee
J
Jose Luis • couple • es
10
2026-07-04 • via Nuitee
G
Gilad • solo_traveller • it
10
מיקום מעולה , שירות מצויין , נקי ומסודר קרוב להכול ,ארוחת בוקר עשירה וטעימה , מי שרוצה לחזור אל שנות ה90 המלון הזה נותן
Pros:

השירות היה מצויין

2026-07-03 • via Nuitee
P
Patsy • solo_traveller • gb
10
2026-07-03 • via Nuitee
J
Jose Luis • couple • es
10
2026-07-03 • via Nuitee
S
Stefano • solo_traveller • it
2
2026-07-03 • via Nuitee
C
Cristina Aulet • solo_traveller • es
9
2026-07-03 • via Nuitee
M
Mohammed • couple • kw
8
Cons:

Air condition and I change the wrong because of that and I got a smaller room
The bed are not that comfortable they are tough

2026-07-02 • via Nuitee
L
laurence • family_with_children • be
6
Bel hôtel - bel emplacement - personnel super - Hétéro friendly ;)
Pros:

Le personnel est vraiment symphatique et serviable - l'emplacement top - la piscine est un grand plus

Cons:

La literie est très dure... peut-être spécifique en Espagne?
Hétéro friendly... : vraiment rien contre mais on aurait préféré savoir que l'hôtel était principalement dédié aux couples gays. Cela aurait évité certaines situations cocasses (notament à la piscine).

2026-07-02 • via Nuitee
P
Petrova • solo_traveller • ie
8
2026-07-02 • via Nuitee
J
Jose manuel • couple • es
10
Increíble desconexión
Pros:

Lo que más me gustó fue la zona de la piscina, tranquila y abierta hasta las 11 de la noche, donde podías disfrutar todo el día

2026-07-02 • via Nuitee
T
Till • solo_traveller • de
6
Pros:

Zimmer, Rooftop, Ambiente

Cons:

Lautstärke

2026-07-02 • via Nuitee
M
Milly • couple • nz
10
2026-07-02 • via Nuitee
G
Gavin • solo_traveller • au
7
Pros:

Very central and clean

Cons:

The decor was very old an oppressive. The front door to the room was very difficult open and required significant force

2026-07-01 • via Nuitee
S
Schüller • solo_traveller • at
10
Alles super! Personal freundlich und hilfsbereit, Zimmer sauber
2026-07-01 • via Nuitee
C
Chris • solo_traveller • us
8
Lovely Hotel
Pros:

Lovely decor, amazing rooftop, good location, good breakfast

Cons:

Rooms are a bit dark and gloomy, no place to hang bath towel (no hooks)

2026-07-01 • via Nuitee
N
Nicolas • couple • fr
7
Hôtel bien situé, mais le prix de la chambre n'est pas en accord avec la qualité de son équipement.
Pros:

Accueil et personnel sympathique.
Localisation excellente
Toit terrasse avec couloir de nage très agréable avec bon service.

Cons:

Ameublement de la chambre sommaire. Un simple sommier avec matelas, sans cadre de lit.
La "salle de bain" est le couloir d'entrée, peu pratique et peu intimiste.
Sol en plastique sans tapis.
Meubles bas de gamme.
Propreté/usure à améliorer sur certains points.

2026-06-30 • via Nuitee
S
Sabrina • couple • ie
10
Amazing
Pros:

Loved the hotel sweets at reception and cold water.
The room was amazing. Spotless clean

Cons:

The car park entrance was difficult to find but not the hotels fault.

2026-06-29 • via Nuitee
M
Marcelo • extended_group • cl
10
2026-06-29 • via Nuitee