Axel Hotel Madrid - Adults Only

Hotels
9.2 (5355 reviews)
Atocha, 49 , Madrid , ES

Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Loud noise issues
Inconsistent room quality
Poor layout

Categories

Cleanliness
9.28
Much appreciated cleanliness in multiple reviews.
Service
9.55
Consistently mentioned as friendly and helpful.
Location
9.89
Highly praised for its excellent location.
Room Quality
8.74
Mixed reviews due to room size and some layout issues.
Amenities
8.57
Some amenities reported as lacking or not functioning.
Value for Money
8.93
Considered reasonable by some, but others noted layout and noise concerns.
Food and Beverage
9.08
Breakfast was praised, but some requests were not met satisfactorily.
Overall Experience
9.55
Generally very positive, with good staff interaction and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Luxurious Accommodation

Set in Madrid city centre, Axel Hotel Madrid - Adults Only offers stylish rooms with modern amenities including air conditioning, TV, and private bathrooms with free toiletries. The hotel caters to a diverse clientele and ensures a comfortable stay for all guests.

Gastronomic Delights

Indulge in a culinary journey at the hotel's restaurant, offering a modern twist to local cuisine. Unwind at the roof-top terrace's sky bar with panoramic city views or take a refreshing dip in the pool. Additionally, a trendy Cocktail bar awaits to elevate your evening experience.

Prime Location

Conveniently located within walking distance to Chueca and major attractions like Plaza Mayor, Axel Hotel Madrid is the perfect choice for travelers seeking a vibrant and inclusive atmosphere in the heart of the city.

Book your stay at Axel Hotel Madrid - Adults Only for an unforgettable experience in Madrid.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9.2
Based on 5355 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.89
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.93
Food and Beverage: 9.08
Overall Experience: 9.55
D
Daniele • couple • it
6
Weekend a Madrid
Pros:

Palazzo centrale vicino alla stazione di Atocha e al parco del Retiro, facilmente raggiungibile tutto il centro comodamente a piedi.
Bello e ben gestito il rooftop con il cocktail bar e l’area relax ma ancora più scenografica la palestra in un salone affrescato

Cons:

La grande delusione sono state le tante recensioni omertose sulla realtà di questo hotel.
Si posiziona in una fascia di prezzo medio-alta per la città di Madrid grazie ai servizi e alla piscina che è però larga un metro e mezzo e lunga forse quindici metri. Più che una piscina è una lunga vasca da bagno, perfetta sia chiaro per poter stare comodamente in acqua appoggiati per bere un cocktail del bar ma non per nuotare.
E specifico che l’hotel è frequentato, anzi è stato proprio realizzato per una clientela LGBTQ+ e al piano seminterrato si trova un locale decisamente stravagante.
Viva l’amore e viva il divertimento, viva la libertà ma avrei preferito un altro ambiente per il mio soggiorno a Madrid.

2026-09-12 • via Nuitee
C
Celine • couple • fr
10
2026-09-12 • via Nuitee
M
Maria • solo_traveller • pt
3
2026-09-12 • via Nuitee
F
Franck • couple • fr
10
Parfait !
Pros:

Emplacement idéal dans le centre ville, quartier calme à proximité de tout.
Personnel très agréable et équipements très satisfaisants

2026-09-11 • via Nuitee
A
Alhassan • couple • eg
1
2026-09-11 • via Nuitee
J
jorge • solo_traveller • br
10
Excelente
Pros:

De tudo. Ambiente, funcionários, café da manhã, quarto excelente, piscina. Nota 1000

Cons:

Tudo nota 10

2026-09-11 • via Nuitee
V
Vaze • couple • ci
10
2026-09-11 • via Nuitee
P
Pablo • couple • es
9
2026-09-11 • via Nuitee
R
Robert • couple • ca
7
C’était correct
Pros:

L emplacement

Cons:

Nourriture froide au petit déjeuné vers 10h même si c est offert jusqu’à 11h

2026-09-11 • via Nuitee
I
Iain • couple • gb
8
Good spot
Pros:

Great location and great pool

Cons:

Nothing

2026-09-10 • via Nuitee
D
Dsgomes17 • solo_traveller • pt
8
Pros:

A localização

Cons:

Para o hotel que é e muito carro

2026-09-10 • via Nuitee
D
david • couple • es
9
2026-09-10 • via Nuitee
S
Sandrine • couple • fr
10
Très bon emplacement et très bon accueil
Pros:

Très bon emplacement, on s’est senti très à l’aise et bien accueilli

Cons:

L’eau tiède était assez compliqué à régler..
Attention au matelas…un peu dur

2026-09-10 • via Nuitee
J
JORGE GARCÍA-PADRÓN • solo_traveller • es
8
2026-09-10 • via Nuitee
A
Angel • couple • es
8
2026-09-09 • via Nuitee
J
Javier • extended_group • es
9
Pros:

Ascensores rápidos, personal afable y muy atento, mención especial a Raúl, cuyos masajes recomiendo vívamente. Y sobre su excelente ubicación es más que evidente.

Cons:

Por rellenar este hueco: Cuánto mediría el que puso los dosificadores en la ducha? O pasaban tuberías y le tocó taladrar bien alto. La próxima pido un alzador en recepción. Es broma.

2026-09-09 • via Nuitee
A
Aitor • couple • es
9
2026-09-09 • via Nuitee
E
Elena • couple • es
10
2026-09-09 • via Nuitee
J
Jason • couple • gb
10
2026-09-09 • via Nuitee
L
Ludivine • couple • fr
9
Séjour agréable
Pros:

Très bon emplacement

2026-09-09 • via Nuitee