Axel Hotel Madrid - Adults Only

Hotels
9.2 (5355 reviews)
Atocha, 49 , Madrid , ES
+34 910 88 33 80

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Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Loud noise issues
Inconsistent room quality
Poor layout

Categories

Cleanliness
9.28
Much appreciated cleanliness in multiple reviews.
Service
9.55
Consistently mentioned as friendly and helpful.
Location
9.89
Highly praised for its excellent location.
Room Quality
8.74
Mixed reviews due to room size and some layout issues.
Amenities
8.57
Some amenities reported as lacking or not functioning.
Value for Money
8.93
Considered reasonable by some, but others noted layout and noise concerns.
Food and Beverage
9.08
Breakfast was praised, but some requests were not met satisfactorily.
Overall Experience
9.55
Generally very positive, with good staff interaction and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Luxurious Accommodation

Set in Madrid city centre, Axel Hotel Madrid - Adults Only offers stylish rooms with modern amenities including air conditioning, TV, and private bathrooms with free toiletries. The hotel caters to a diverse clientele and ensures a comfortable stay for all guests.

Gastronomic Delights

Indulge in a culinary journey at the hotel's restaurant, offering a modern twist to local cuisine. Unwind at the roof-top terrace's sky bar with panoramic city views or take a refreshing dip in the pool. Additionally, a trendy Cocktail bar awaits to elevate your evening experience.

Prime Location

Conveniently located within walking distance to Chueca and major attractions like Plaza Mayor, Axel Hotel Madrid is the perfect choice for travelers seeking a vibrant and inclusive atmosphere in the heart of the city.

Book your stay at Axel Hotel Madrid - Adults Only for an unforgettable experience in Madrid.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9.2
Based on 5355 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.89
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.93
Food and Beverage: 9.08
Overall Experience: 9.55
T
turtaut • family_with_children • fr
9
très contente
Pros:

super

2026-10-13 • via Nuitee
E
Ekerhovd • solo_traveller • no
8
2026-10-13 • via Nuitee
J
Jean-Pierre • solo_traveller • fr
8
2026-10-12 • via Nuitee
A
Amber • solo_traveller • us
6
Great location, decent accommodations, not worth the price.
Pros:

The bed was very comfortable and the man that checked me in was very polite and kind.

Cons:

The cigarette smoke smell from outside made its way into my room even with the doors and windows closed. I did hear people having sex next door although the room claimed to be soundproof. The cost was exceedingly high although it was the cheapest thing I could find last minute on a holiday weekend.

2026-10-12 • via Nuitee
M
Mercè Navarro Segura • solo_traveller • es
8
2026-10-11 • via Nuitee
G
Giordano • extended_group • it
8
Consigliato
Pros:

Posizione centrale ,tuttavia non particolarmente rumoroso poiché gli infissi sono termoacustici, camere belle anche se leggermente poco luminose nella zona bagno e lavabo. Consiglio le camere superior con balcone ai piani alti. Ottima la colazione con molte proposte dolci e salate. Personale discreto ma presente all ' occorrenza.

Cons:

L unica pecca di questo hotel , decisamente bello e centrale, è rappresentata dal fatto che nessuna camera ha bagno con bidet e questo risulta essere decisamente scomodo per viaggiatori italiani!!!" Lo spazio ci sarebbe anche in molti bagni !! Peccato !!

2026-10-11 • via Nuitee
F
FERNANDO • couple • ar
8
2026-10-11 • via Nuitee
B
Bárbara • solo_traveller • de
9
2026-10-11 • via Nuitee
J
Joël • solo_traveller • ch
6
2026-10-10 • via Nuitee
C
Castillo • solo_traveller • es
2
2026-10-09 • via Nuitee
L
Luke • extended_group • gb
6
2026-10-09 • via Nuitee
Y
YEHUDA P • solo_traveller • il
6
Pros:

I paid a lot of $ for upgrade room and recived a room without window on the first floor near smoking area.
This is not an upgrade.
I ask to change the room and finely rdcived a chipper room since they didnt have another.
The room are very uncomftabe .

Cons:

The room
Facilities
Batroom

2026-10-09 • via Nuitee
D
Donna • couple • nl
4
2026-10-08 • via Nuitee
Y
Yousef • extended_group • kw
2
2026-10-08 • via Nuitee
M
Mehrzad • couple • ae
5
2026-10-08 • via Nuitee
N
Nicola • couple • gb
10
2026-10-07 • via Nuitee
V
Vicente • solo_traveller • es
10
Pros:

Muy bien comunicado. La habitación espectacular. este hotel tiene las mejores camas de Madrid

2026-10-07 • via Nuitee
S
Salvador • couple • es
10
2026-10-07 • via Nuitee
H
Haykuhi • couple • am
8
2026-09-19 • via Nuitee
S
Samir • couple • be
1
Expenisve for what it is
Pros:

De locatie

Cons:

The price we paid wasnt worth the stay at all!
Sorry 1300 euro for 4 night i expected much more then we got for

2026-09-19 • via Nuitee