Axel Hotel Madrid - Adults Only

Hotels
9.2 (5283 reviews)
Atocha, 49 , Madrid , es
+34 910 88 33 80

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Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Loud noise issues
Inconsistent room quality
Poor layout

Categories

Cleanliness
9.28
Much appreciated cleanliness in multiple reviews.
Service
9.55
Consistently mentioned as friendly and helpful.
Location
9.89
Highly praised for its excellent location.
Room Quality
8.74
Mixed reviews due to room size and some layout issues.
Amenities
8.57
Some amenities reported as lacking or not functioning.
Value for Money
8.93
Considered reasonable by some, but others noted layout and noise concerns.
Food and Beverage
9.08
Breakfast was praised, but some requests were not met satisfactorily.
Overall Experience
9.55
Generally very positive, with good staff interaction and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Luxurious Accommodation

Set in Madrid city centre, Axel Hotel Madrid - Adults Only offers stylish rooms with modern amenities including air conditioning, TV, and private bathrooms with free toiletries. The hotel caters to a diverse clientele and ensures a comfortable stay for all guests.

Gastronomic Delights

Indulge in a culinary journey at the hotel's restaurant, offering a modern twist to local cuisine. Unwind at the roof-top terrace's sky bar with panoramic city views or take a refreshing dip in the pool. Additionally, a trendy Cocktail bar awaits to elevate your evening experience.

Prime Location

Conveniently located within walking distance to Chueca and major attractions like Plaza Mayor, Axel Hotel Madrid is the perfect choice for travelers seeking a vibrant and inclusive atmosphere in the heart of the city.

Book your stay at Axel Hotel Madrid - Adults Only for an unforgettable experience in Madrid.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9.2
Based on 5283 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.89
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.93
Food and Beverage: 9.08
Overall Experience: 9.55
L
Lara • couple • es
10
2026-08-15 • via Nuitee
N
noelia vanesa • couple • es
2
No lo recomiendo
Pros:

el diseño

Cons:

El desayuno muy pobre cosa que es muy importante saber eso si el precio es caro como esta , el colchon super duro por demas , deberian cambiar los colchones con frecuencia , al otro dia te levantas con un dolor de cuerpo impresionante y la habitacion muy pequeña por demas .

2026-08-15 • via Nuitee
A
Almudena • solo_traveller • es
9
2026-08-15 • via Nuitee
M
Mehdi • couple • fr
8
Presque parfait
Pros:

À peu près tout

Cons:

Le personnel était serviable mais aurait pu être plus souriant

2026-08-15 • via Nuitee
A
Andriyana • couple • fr
3
Cons:

Faut clairement préciser que c’était un hôtel de LGB

2026-08-14 • via Nuitee
N
Nathalie • extended_group • fr
10
Pros:

Super situation et ambiance

Cons:

Nada

2026-08-14 • via Nuitee
R
Raúl • solo_traveller • es
8
2026-08-13 • via Nuitee
P
Perez • couple • us
9
2026-08-13 • via Nuitee
J
Javier • couple • es
10
2026-08-13 • via Nuitee
V
Veronica • family_with_children • es
9
espectacular hotel en pleno centro
Pros:

la ubicación. la piscina y el desayuno

Cons:

me gustó todo

2026-08-13 • via Nuitee
S
Sandrine • solo_traveller • fr
10
Pros:

L'emplacement, pour visiter Madrid c'est l'idéal.
Le personnel, la décoration, la piscine, le bar en rooftop, le petit déjeuner

Cons:

Bruit lorsque la chambre est côté rue, dommage

2026-08-13 • via Nuitee
Z
Zepeda • couple • cl
7
Buena
Pros:

Si tranquilo..

Cons:

Debería decir que sus habitaciones están ambientadas a la diversidad..también donde dice solo adultos…uno cree que es por la tranquilidad..no por la diversidad..ojo que no tengo nada contra eso..pero no es de mi gusto.. gracias

2026-08-13 • via Nuitee
A
Abdullah Umut • solo_traveller • tr
9
2026-08-13 • via Nuitee
M
Marie • solo_traveller • gb
8
Pros:

It was in a good location and the staff were very accommodating.

Cons:

The pool area was lovely but we were surrounded by smokers which was a bit unpleasant so we didn't stay for long and didn't use the pool area the following day.

2026-08-12 • via Nuitee
A
Abel • solo_traveller • pt
7
2026-08-12 • via Nuitee
D
Domingo • couple • fr
7
2026-08-12 • via Nuitee
A
adriana • couple • es
10
2026-08-12 • via Nuitee
F
Francois Herisson • solo_traveller • fr
7
Bien mais...
Pros:

L'emplacement, pas loin du métro et de la gare. La taille de la chambre, et la qualité des petits déjeuners, même s'ils ne sont pas compris dans la chambre.

Cons:

Le sol est sale, pas de brosse dans les toilettes, et la télévision qui ne fonctionne pas, avec 2 chaînes seulement, et qui s'éteint toute seule au bout de 5 minutes.

2026-08-12 • via Nuitee
A
Albert • solo_traveller • us
8
Super.
Pros:

Super.

2026-08-12 • via Nuitee
R
Rian • couple • ie
1
Pros:

Good location

Cons:

Rooms and pool area need a lot of maintenance, pool was not clean. Left some expensive belongings in the room and was told they were not there.

2026-08-12 • via Nuitee