Axel Hotel Madrid - Adults Only

Hotels
9.2 (5157 reviews)
Atocha, 49 , Madrid , es

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Loud noise issues
Inconsistent room quality
Poor layout

Categories

Cleanliness
9.28
Much appreciated cleanliness in multiple reviews.
Service
9.55
Consistently mentioned as friendly and helpful.
Location
9.89
Highly praised for its excellent location.
Room Quality
8.74
Mixed reviews due to room size and some layout issues.
Amenities
8.57
Some amenities reported as lacking or not functioning.
Value for Money
8.93
Considered reasonable by some, but others noted layout and noise concerns.
Food and Beverage
9.08
Breakfast was praised, but some requests were not met satisfactorily.
Overall Experience
9.55
Generally very positive, with good staff interaction and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Luxurious Accommodation

Set in Madrid city centre, Axel Hotel Madrid - Adults Only offers stylish rooms with modern amenities including air conditioning, TV, and private bathrooms with free toiletries. The hotel caters to a diverse clientele and ensures a comfortable stay for all guests.

Gastronomic Delights

Indulge in a culinary journey at the hotel's restaurant, offering a modern twist to local cuisine. Unwind at the roof-top terrace's sky bar with panoramic city views or take a refreshing dip in the pool. Additionally, a trendy Cocktail bar awaits to elevate your evening experience.

Prime Location

Conveniently located within walking distance to Chueca and major attractions like Plaza Mayor, Axel Hotel Madrid is the perfect choice for travelers seeking a vibrant and inclusive atmosphere in the heart of the city.

Book your stay at Axel Hotel Madrid - Adults Only for an unforgettable experience in Madrid.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9.2
Based on 5157 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.89
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.93
Food and Beverage: 9.08
Overall Experience: 9.55
X
Xoan solo_traveller es
7
2026-07-18 via Nuitee
T
Toby couple es
7
Overall a good break.
Pros:

The bar team were amazing especially Alberto.

Cons:

Pool area felt a little tired. Needs some attention.

2026-07-18 via Nuitee
E
Eoin solo_traveller au
9
2026-07-18 via Nuitee
E
Edward solo_traveller au
10
A fantastic hotel with a great location, welcoming staff and everything we needed for a memorable stay in Madrid.
Pros:

Axel Hotel Madrid was the perfect place to stay after the Gay Games. The location is excellent, with Chueca, Gran Vía and plenty of restaurants, bars and cafés all within easy walking distance. The room was modern, clean and comfortable, the rooftop pool was a great place to unwind, and the staff were always friendly and welcoming. The hotel has a relaxed, inclusive atmosphere that made us feel at home, and it was an excellent base for exploring Madrid.

Cons:

Nothing at all. We had no bad experiences during our stay and everything met or exceeded our expectations.

2026-07-17 via Nuitee
C
Carolina couple es
9
2026-07-16 via Nuitee
M
Miguel solo_traveller es
8
2026-07-15 via Nuitee
F
Farid solo_traveller es
4
Cons:

Nos dan una habitacion superior pero que daba a la calle l, la insonorizacion brillaba por su ausencia. Se escuchaba todo.

2026-07-15 via Nuitee
I
Isri solo_traveller fr
9
Relax & central
Pros:

J’ai fortement apprécié cet Hotel, agréable et confortable, les chambres sont de bonne taille, le bar et rooftop piscine tres agréable.

Cons:

Dommage que le petit déjeuner soit dans des salles pas tres agréables et sans fenêtre.

2026-07-15 via Nuitee
A
Albert solo_traveller us
8
Good location between Atocha Train Station and city center. Easy to get everywhere in Madrid. Rooftop pool a nice plus.
Pros:

Rooftop pool! Good location between city center and Atocha train station.

2026-07-15 via Nuitee
E
Erwin couple nl
5
Tweede keer dat ik bij Axel heb geboekt. 1x in Barcelona, 1x in Madrid. Er komt geen derde keer.
Pros:

Kamer was ok-ish. Ik had meer luxe verwacht voor de hoge prijs van de kamer.

Cons:

Het zwembad viel heel erg tegen. Het was koud en klein. Ook het feit dat er ontzettend veel hetero's waren, gaf geen "veilig" gevoel. Niet dat ik daar iets op tegen heb, maar ik had bewust gekozen voor een LGBT hotel.

2026-07-15 via Nuitee
A
Anders couple es
10
2026-07-15 via Nuitee
F
Francesca couple it
8
2026-07-15 via Nuitee
O
Olivier couple es
8
muy agradable
Pros:

Terraza, bar, piscina
La decoración
La ubicación

Cons:

que no tuviera restaurante

2026-07-14 via Nuitee
H
hakim couple il
9
2026-07-14 via Nuitee
K
Katie couple gb
9
Lovely for fun and a long weekend!
Pros:

We loved the staff and the pool!

Cons:

The coffee options in the room

2026-07-14 via Nuitee
F
Frederico couple br
10
2026-07-14 via Nuitee
F
Frederico couple br
9
Excelente
Pros:

Localização e funcionários muito prestativos. Principalmente a Ana do bar da piscina. Foi tudo muito bom.

Cons:

O hotel precisa de uma renovação e restauro.

2026-07-14 via Nuitee
F
Franck solo_traveller es
10
Génial
Pros:

L’amabilité, l’emplacement, le p’tit dej et le rooftop

Cons:

Rien

2026-07-14 via Nuitee
S
Sarina solo_traveller ch
8
2026-07-14 via Nuitee
T
Thomas solo_traveller fr
10
Best Location
Pros:

The hotel is in an ideal location in the center of central Madrid, within walking distance to museums, restaurants, the Palace and Cathedral, and by car about 30 minutes from the airport. Room was large and clean. Rooftop pool and bar were welcome and fun.

Cons:

tiny detail -- some more places to hang used towels would be helpful.

2026-07-14 via Nuitee