nQn Aparts & Suites Madrid

Hotels
8.9 (2625 reviews)
Caballero de Gracia, 14 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and spacious apartments
Cons:
Uncomfortable mattresses
Noise from the street
Limited amenities

Categories

Cleanliness
8.56
Most reviews noted cleanliness positively, with some mentioning clean apartments.
Service
9.23
Guests appreciated the friendliness of the staff and the service provided.
Location
9.77
The location received high praise for its proximity to Gran Vía and other attractions.
Room Quality
8.22
Some guests experienced issues with mattresses and space in certain rooms.
Amenities
8.75
Amenities mentioned positively, though some guests suggested improvements.
Value for Money
8.71
General sentiment suggests good value, particularly for the location.
Food and Beverage
8.76
Not specifically mentioned, but standard quality for this hotel tier.
Overall Experience
9.23
Overall, guests reported a positive experience, noting comfort and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:00

Property Description

Luxurious Accommodation in the Heart of Madrid

Modern Amenities: Enjoy free WiFi, a fully equipped kitchen, and a private entrance at NQn Aparts & Suites Madrid. Each unit features a desk, flat-screen TV, and air conditioning for your comfort.

Convenient Facilities: From a dishwasher to a coffee machine, we provide everything you need for a relaxing stay. Family rooms, sightseeing tours, and a safety deposit box are also available for your convenience.

Prime Location: Located just 500 meters from the center of Madrid, our aparthotel is near popular attractions like Gran Via and Thyssen-Bornemisza Museum. Book your stay now and experience the best of Madrid at NQn Aparts & Suites Madrid.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 2625 reviews
Cleanliness: 8.56
Service: 9.23
Location: 9.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
J
Juan Monzo • solo_traveller • ar
8
Todo a un paso
Pros:

La ubicación

Cons:

Nada

2026-05-30 • via Nuitee
C
chiara • extended_group • it
10
2026-05-29 • via Nuitee
M
Mirjana • solo_traveller • rs
10
2026-05-26 • via Nuitee
C
cecilia angela • couple • ar
10
Excelente departamento
Pros:

La atención de Sergio quien nos recibió en la recepción, la ubicación es inmejorable, limpio, con todo lo necesario para pasar una estancia agradable, cama, almohada y sofá cómodos. Volvería y lo recomiendo

Cons:

La caída del techo es un poco bajo, pero nada que sea un inconveniente

2026-05-26 • via Nuitee
S
Susanna • extended_group • es
9
Siempre que viajo a Madrid reservo en este establecimiento
Pros:

La ubicación y la relación calidad- precio.

2026-05-26 • via Nuitee
V
Valentine • extended_group • be
9
Central, calme et très pratique
Pros:

Emplacement parfait et central, idéal pour découvrir Madrid à pied et très bien desservi par les transports. Beaucoup de restaurants à proximité. L’appartement est très bien insonorisé, ce qui permet de profiter du séjour en toute tranquillité. Il y a tout ce qu’il faut pour un city trip réussi à Madrid.

Cons:

/

2026-05-25 • via Nuitee
C
Christian • solo_traveller • de
7
Pros:

Schöne Appartments, alles was man braucht vorhanden (Kühlschrank, Herd, Föhn, Bügeleisen....) WiFi funktioniert sehr gut.

Zentrale Lage in beliebter Umgebung fürs Nachtleben, die Türläden halten aber auch größeren Lärm aus den Zimmern.

Cons:

Für uns (1,80-1,90 zwischen 85-95kg) waren die Matratzen zu weich.

2026-05-24 • via Nuitee
D
diana • extended_group • pt
9
2026-05-22 • via Nuitee
J
Jorge • couple • ar
9
Excepcional ubicación. Muy confortable. Luminoso
Pros:

Excepcional ubicación. Todos los medios de transporte en la puerta. Apartamento cómodo y luminoso. Sabanas y camas confortables. Muy bien insonorizado, a pesar de dar a la Gran Vía. Recomendable 100%

Cons:

Heladera sin freezer. Alacenas demasiado altas

2026-05-22 • via Nuitee
T
Tiffany • family_with_children • us
10
Our stay here was great! The location and the cleanliness trumped the minor things that we didn’t like. The staff was al
Pros:

The location was incredible and the staff was very nice and helpful.

Cons:

We had some issues with the AC the first night but eventually got it to work luckily and the bed wasn’t as comfortable as we wanted but it really wasn’t as bad.

2026-05-21 • via Nuitee
G
Gustavo • extended_group • co
10
Pros:

Me gusto mucho quedarme en el apartamento, la ubicación es super buena y lo mejor es que no hay ruido de nada.
La cocina es super bien dotada y es un apartamento muy comodo, con dos baños eso fue lo mejor

Cons:

todo fue super!
Volveria

2026-05-20 • via Nuitee
O
Oksana • solo_traveller • es
8
Pros:

Ubicación.
Hay ascensor.
Después de checkout se puede dejar maletas si tienes vuelo más tarde.

2026-05-19 • via Nuitee
E
Elisabeth • solo_traveller • fr
10
2026-05-19 • via Nuitee
O
Oriozabala • extended_group • ar
10
Realmente excelente, la mejor ubicación, además súper cómodo!!!! Muchísimas gracias por ser que nuestras vacaciones sean
Pros:

Todo

Cons:

Nada

2026-05-18 • via Nuitee
A
Alessandro • solo_traveller • it
9
2026-05-18 • via Nuitee
A
adriana ines • extended_group • ar
10
Espectacular
Pros:

Está súper bien ubicada; muy limpia práctico. Cerca de todo y bien equipada

2026-05-17 • via Nuitee
K
Kelly • extended_group • be
8
2026-05-17 • via Nuitee
M
María Paula • extended_group • ar
10
Excelente dpto y ubicacion! La atencion de sergio muy buena!!!, el dpto esta muy bien equipado.
Pros:

La ubicacion, el dpto muy comodo y completo, facil acceso

Cons:

Nada

2026-05-17 • via Nuitee
P
Priscilla • couple • us
7
Pros:

I loved the location was amazing! And the staff was super friendly.

Cons:

The room didn’t seem that clean and there was a weird smell to it. It might be the scent they use but it was just an odd smell.

The couch felt a bit run down. The floor was a bit sticky. The bathroom was ok. The bed was not that comfortable and sheets were not the best. The washer they had was only a washer and not dryer, so we had to air dry our clothes.

2026-05-15 • via Nuitee
L
Linda • extended_group • us
10
Only stayed one night but would highly recommend
Pros:

Location, convenience, cleanliness, very comfortable beds and nice linens, friendly and helpful desk staff.

2026-05-14 • via Nuitee