Sotetsu Fresa Inn Ueno-Okachimachi

Hotels
•
Sotetsu Fresa Inn
8.5 (3405 reviews)
Taito-ku Ueno 1-20-8 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient amenities
Cons:
Cleanliness issues
Small rooms
Limited breakfast options

Categories

Cleanliness
6.83
Multiple mentions of unclean rooms, dust, and unpleasant smells in the bathroom.
Service
9.8
Staff was consistently described as friendly, accommodating, and efficient.
Location
9.84
Central location with good access to transportation and attractions.
Room Quality
7.29
Rooms were small and some reports of inconvenience, but typical for Tokyo.
Amenities
8.82
Amenities offered were satisfactory and met standard hotel expectations.
Value for Money
8.78
Guests found the hotel to be a good value for the price paid.
Food and Beverage
7.83
Breakfast options limited, but overall understanding of expectations.
Overall Experience
8.8
Guests expressed a generally positive stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Conveniently Located in Taito District

Modern Amenities and Comfortable Rooms
The Sotetsu Fresa Inn Ueno-Okachimachi offers air-conditioned rooms with free WiFi, ensuring you stay connected during your visit. Each room comes with a private bathroom, a desk, and a flat-screen TV, providing both convenience and entertainment for guests.

Multilingual Staff and Nearby Attractions
The hotel boasts a 24-hour front desk with staff fluent in English, Japanese, and Chinese, ready to assist you at any time. Explore nearby attractions such as Kamezumiinari Shrine and Kyu-Iwasaki-tei Garden, immersing yourself in the rich culture of Tokyo.

Book Your Stay at Sotetsu Fresa Inn Ueno-Okachimachi
Experience comfort and convenience in the heart of Tokyo. Don't miss the chance to make unforgettable memories - book your stay now at Sotetsu Fresa Inn Ueno-Okachimachi.

Important information:

Please note this accommodations does not accept cash payments.

Guests who plan to arrive after midnight must inform the property in advance. Contact details can be found in the booking confirmation. If the property is not informed, the booking will be treated as a no-show.

Please note the hotel cannot arrange reservations for external services including tours, shows or restaurants.

Luggage storage is available for guests before check-in and after check-out. This is available only on guests’ check-in and check-out dates.

If you wish to send luggage or mail to the property prior to your arrival, please fill out your name and check-in date on each item. Items can be stored for 1 week prior to guests’ arrival. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. The property cannot pay on behalf of the guest when items are delivered. For more information, please contact the property directly.

Please note that there are several Sotetsu Fresa Inn properties within Tokyo and in other areas. Please double check the hotel name on your booking confirmation prior to traveling and make sure you arrive at the right hotel. You will not be accommodated if you arrive at a different Sotetsu Fresa Inn from the one you have booked.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3405 reviews
Cleanliness: 6.83
Service: 9.8
Location: 9.84
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
B
Brian • solo_traveller • ca
8
Good location and value for money
Pros:

Good location, heart of Ueno, near train stations, shopping centres and Ameyoko market. Room was compact but fine for one person

Cons:

Towel change and bin collection system confusing. Hallway and lift a bit grubby

2026-06-21 • via Nuitee
W
Willadonna • family_with_children • us
9
2026-06-20 • via Nuitee
N
Nadine • solo_traveller • de
9
2026-06-18 • via Nuitee
方 • couple • tw
8
2026-06-18 • via Nuitee
R
Robert • solo_traveller • us
9
2026-06-17 • via Nuitee
L
Luv • couple • ke
7
2026-06-17 • via Nuitee
S
Sze Man • solo_traveller • hk
7
2026-06-17 • via Nuitee
D
Daria • solo_traveller • kh
10
2026-06-15 • via Nuitee
R
Rúben • couple • pt
10
2026-06-15 • via Nuitee
H
HUNG LI • couple • tw
10
Pros:

人員有禮貌熱心很棒，地理位置很好去哪都方便

Cons:

沒有

2026-06-15 • via Nuitee
O
Olga • solo_traveller • fr
5
2026-06-14 • via Nuitee
A
Abigail • couple • cl
8
2026-06-14 • via Nuitee
L
liling • extended_group • tw
8
來東京自由行多次都還是選擇相鐵…地點 價格都令人滿意
Pros:

地點相當方便..拐個彎就可以搭地鐵、公車..

Cons:

隔音效果不是很好…

2026-06-14 • via Nuitee
A
Amer • solo_traveller • ae
1
the hotel not worth it
Cons:

i fount some insects in the bathroom that was going out of selling heading to the bed as the bed was very close to the bathroom due to very small room

2026-06-13 • via Nuitee
A
Agathe • solo_traveller • fr
7
Pratique.
Pros:

L’emplacement est optimal.
Le personnel accueillant.

Cons:

Le wifi est très fluctuant.
La chambre était vieillissante.

2026-06-13 • via Nuitee
L
Lyn-li • couple • au
8
2026-06-12 • via Nuitee
Y
Yan-Ling • couple • tw
9
2026-06-12 • via Nuitee
M
Martyna • solo_traveller • pl
9
2026-06-12 • via Nuitee
P
pavithran • solo_traveller • my
9
2026-06-10 • via Nuitee
R
Rene • family_with_children • ch
7
2026-06-10 • via Nuitee