Sotetsu Fresa Inn Ueno-Okachimachi

Hotels
•
Sotetsu Fresa Inn
8.5 (3524 reviews)
Taito-ku Ueno 1-20-8 , Tokyo , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient amenities
Cons:
Cleanliness issues
Small rooms
Limited breakfast options

Categories

Cleanliness
6.83
Multiple mentions of unclean rooms, dust, and unpleasant smells in the bathroom.
Service
9.8
Staff was consistently described as friendly, accommodating, and efficient.
Location
9.84
Central location with good access to transportation and attractions.
Room Quality
7.29
Rooms were small and some reports of inconvenience, but typical for Tokyo.
Amenities
8.82
Amenities offered were satisfactory and met standard hotel expectations.
Value for Money
8.78
Guests found the hotel to be a good value for the price paid.
Food and Beverage
7.83
Breakfast options limited, but overall understanding of expectations.
Overall Experience
8.8
Guests expressed a generally positive stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Conveniently Located in Taito District

Modern Amenities and Comfortable Rooms
The Sotetsu Fresa Inn Ueno-Okachimachi offers air-conditioned rooms with free WiFi, ensuring you stay connected during your visit. Each room comes with a private bathroom, a desk, and a flat-screen TV, providing both convenience and entertainment for guests.

Multilingual Staff and Nearby Attractions
The hotel boasts a 24-hour front desk with staff fluent in English, Japanese, and Chinese, ready to assist you at any time. Explore nearby attractions such as Kamezumiinari Shrine and Kyu-Iwasaki-tei Garden, immersing yourself in the rich culture of Tokyo.

Book Your Stay at Sotetsu Fresa Inn Ueno-Okachimachi
Experience comfort and convenience in the heart of Tokyo. Don't miss the chance to make unforgettable memories - book your stay now at Sotetsu Fresa Inn Ueno-Okachimachi.

Important information:

Please note this accommodations does not accept cash payments.

Guests who plan to arrive after midnight must inform the property in advance. Contact details can be found in the booking confirmation. If the property is not informed, the booking will be treated as a no-show.

Please note the hotel cannot arrange reservations for external services including tours, shows or restaurants.

Luggage storage is available for guests before check-in and after check-out. This is available only on guests’ check-in and check-out dates.

If you wish to send luggage or mail to the property prior to your arrival, please fill out your name and check-in date on each item. Items can be stored for 1 week prior to guests’ arrival. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. The property cannot pay on behalf of the guest when items are delivered. For more information, please contact the property directly.

Please note that there are several Sotetsu Fresa Inn properties within Tokyo and in other areas. Please double check the hotel name on your booking confirmation prior to traveling and make sure you arrive at the right hotel. You will not be accommodated if you arrive at a different Sotetsu Fresa Inn from the one you have booked.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 3524 reviews
Cleanliness: 6.83
Service: 9.8
Location: 9.84
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
M
Matteo • couple • it
8
2026-09-19 • via Nuitee
V
Viacheslav • solo_traveller • ru
8
Очень удобное транспортное расположение, но район вокруг для прогулок не очень понравился
Pros:

Для Токио и такого удобного с транспортной точки зрения района цена очень низкая. В большом коридоре между дверью и комнатой с кроватью спокойно разложил 2 чемодана и рюкзак. В отеле есть все необходимое для проживания. Станция метро очень близко, до всех мест которые посещал было быстро и удобно добираться.

Cons:

Сам район оставил не лучшие впечатления. Слишком много специфичных и странных баров и соответствующих зазывал, много шумных туристов.
В следующий раз скорее всего буду искать отель в другом районе, возможно ближе к Сибуя

2026-09-19 • via Nuitee
C
Christopher • couple • gb
7
Good for a short stay
Pros:

Reasonably good tourist hotel in the city. Excellent location, just 2 minutes walk from the Metro and with all of the nightlife of Ueno on your doorstep. Very clean, comfy beds, good aircon.

Cons:

Rooms are really small, when you have two suitcases you are literally tripping over yourselves. Our room also smelled a bit sweaty.

2026-09-16 • via Nuitee
K
Kongrit • couple • th
9
See you, I will stay here again!
Pros:

Excellent location for dining, shopping and transportation! Clean and quiet room with good service quality! Free beverage and ice, beverage selling machine and washing machine at lobby floor.

2026-09-16 • via Nuitee
B
B.lauryn • solo_traveller • us
10
Pros:

Clean room and Friendly staff.

Cons:

A lot of Chinese people Staying

2026-09-15 • via Nuitee
A
Aisikaier • solo_traveller • be
9
不错!
Pros:

地理位置很好,酒店很安静,员工非常友好!

Cons:

网络根本连不上,几乎没能用上wifi。

2026-09-15 • via Nuitee
F
Florian • solo_traveller • ch
10
Very nice and clean affordable Hotel at the perfect spot
Pros:

very clean, very new and modern interior

Cons:

-

2026-09-14 • via Nuitee
E
Eszter • couple • hu
8
Pros:

Location

Cons:

Really small rooms

2026-09-13 • via Nuitee
長谷 • solo_traveller • jp
7
2026-09-13 • via Nuitee
長谷 • solo_traveller • jp
8
2026-09-13 • via Nuitee
M
Manuel • couple • mo
8
2026-09-12 • via Nuitee
M
Marlène • solo_traveller • ch
7
Pros:

The location is great and the staff was excellent. Very friendly and efficient check-in and check-out process. Overall a great place to stay when in Tokyo!

Cons:

The room was very small (that has been communicated before) so with the luggage and 2 peoole it was all a bit crowded. You cannot open the windows so there is only AC air in the room. On a hot day and after a few nights the air can get really stuffy.

2026-09-12 • via Nuitee
T
Tsz shan • couple • hk
9
2026-09-11 • via Nuitee
Y
Yulin • solo_traveller • tw
9
2026-09-10 • via Nuitee
I
Ido • couple • il
7
סך הכל היה אחלה
Pros:

המיקום

Cons:

מעט מלוכלך, לא משהו רציני.

2026-09-10 • via Nuitee
M
masako • extended_group • jp
10
2026-09-10 • via Nuitee
E
Ella • couple • tw
8
2026-09-08 • via Nuitee
D
Dao Phuong Dung • solo_traveller • vn
10
Great location, great service super clean and great value for money
Pros:

Very friendly and helpful staff. I’m so impressed by the bathroom at the lobby level 2. The room was also very clean. Loved the smart washer and dryer all together.

Cons:

The pillows are too hard for me

2026-09-07 • via Nuitee
C
Chia Lin • couple • tw
7
2026-09-07 • via Nuitee
K
kyoko • solo_traveller • jp
5
よかったです
Pros:

駅がちかかったです

2026-09-07 • via Nuitee