Royal Hotel

Hotels
6.7 (769 reviews)
Railway Street , Newcastle upon Tyne , gb
+44 191 821 0003

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Dirty rooms
Dated facilities
Poor maintenance

Categories

Cleanliness
4.41
Several reviews mentioned the room was dirty, had a damp smell, and caused damage to clothes.
Service
9.38
Friendly and helpful staff were frequently highlighted in multiple reviews.
Location
8.92
Convenient location near the metro centre and free parking positively noted.
Room Quality
4.87
Rooms were described as dated with poor maintenance, damp smell and uncomfortable conditions.
Amenities
5.9
Basic amenities were mentioned, but many were not functioning well, such as the shower.
Value for Money
5.86
Some guests felt it was overpriced for the quality received, while others found value.
Food and Beverage
6.91
Mixed feedback with pricing inconsistencies noted but nothing substantial was commented on.
Overall Experience
7.38
Guests had a mix of experiences, but many felt it did not meet expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:32

Property Description

Convenient Location
Located just off the A1, Royal Hotel is the perfect base between Newcastle/Gateshead Quayside and the Metro Centre, offering easy access to key attractions.

Dining and Entertainment
Enjoy a variety of options with 2 bars and a restaurant serving daily meals, ensuring you have a delightful culinary experience without leaving the hotel.

Nearby Attractions
Explore Newcastle city center, only a 5-minute drive away, and visit popular sites like the Metro Radio Arena and St James' Park, located within a few miles from the property.

Ready to experience comfort and convenience at Royal Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 769 reviews
Cleanliness: 4.41
Service: 9.38
Location: 8.92
Room Quality: 4.87
Amenities: 5.9
Value for Money: 5.86
Food and Beverage: 6.91
Overall Experience: 7.38
A
Adam • solo_traveller • gb
10
2026-08-21 • via Nuitee
J
Jonathan • solo_traveller • gb
2
Pros:

Bed was comfy

Cons:

Payed for internet and it didn’t even reach the room I was in

2026-08-15 • via Nuitee
H
Heike • solo_traveller • de
10
Brillant, sympathisch und familiär
Pros:

Diese Pension ist nicht nur eine Pension Vickey und ihr Team sind sehr herzlich man fühlt sich sehr wohl. Es ist wie nach Hause kommen und mich in einer Pension eher so eine Familienpension mit Anschluss

Cons:

Da gibt es nichts

2026-08-14 • via Nuitee
J
James • solo_traveller • gb
10
Great returning customer
Pros:

Just met my needs

Cons:

N/a

2026-08-10 • via Nuitee
H
Hit the Road • extended_group • gb
5
Passable, but only just
Pros:

Room in need of refurbishment and new TV amongst other items. Ok for 1 night.

Cons:

Tatty room

2026-08-10 • via Nuitee
M
Matt • couple • gb
10
Great budget place
Pros:

For the money it’s a great place to stay if working in Newcastle

Cons:

Guy the runs it. The bar, the jukebox, the Guinness

2026-08-09 • via Nuitee
A
Aminah • solo_traveller • sg
8
Pros:

Love the Victorian bed. The room and toilet are spacious. The carpark is just below the room.

Cons:

None

2026-08-08 • via Nuitee
M
Mawdsley • solo_traveller • gb
5
2026-08-02 • via Nuitee
R
Robin • solo_traveller • gb
10
2026-08-02 • via Nuitee
R
Richard Charles Fear • solo_traveller • gb
5
Pros:

Location

Cons:

Most things

2026-08-02 • via Nuitee
K
kenan • solo_traveller • gb
1
Cons:

the pillow was dirty, there was blood on it

2026-07-21 • via Nuitee
S
Sadat • solo_traveller • pk
10
2026-07-20 • via Nuitee
B
benguennouch • solo_traveller • gb
1
2026-07-19 • via Nuitee
S
Stephen • solo_traveller • gb
7
2026-07-16 • via Nuitee
J
James • couple • gb
10
Great place to stay, friendly staff and easy to get into town.
Pros:

Friendly staff and a good bar downstairs with two decent pool tables. . The free parking is a huge plus.

Cons:

Nothing

2026-07-16 • via Nuitee
A
Amr • solo_traveller • gb
1
2026-07-14 • via Nuitee
D
DINESH BABU • solo_traveller • gb
6
2026-07-14 • via Nuitee
D
Douglas • solo_traveller • gb
10
Pros:

It was £52. You can’t complain at that price

2026-07-14 • via Nuitee
A
Angela • couple • nz
5
2026-07-14 • via Nuitee
A
Alex • solo_traveller • gb
2
unpleasant stay
Pros:

The location is ok. It takes 15 mins to Newcastle City Centre by car. The staff are welcoming and nice.

Cons:

The stay was very unpleasant. The room is not sound proof at all. The ground floor is a bar, and people stopped talking loudly and playing around there at 1 am. The sound was very loud in my room. I could not fall asleep until 1 am because of this, but I was woken by one neighbour's snooring at 4 am :(. The room was very hot when I came in, luckly the weather was ok in the evening. No air-con or fans. WiFi is not working at all in my room. It may be working downstairs though. The hot water was fine in my room, but the door of the shower cannot be closed, I had to hold it while having the shower. The cleanliness was so-so, but I found a hair in my bedsheet. There was also a hole in the wall of my room, I was worried about asbestos. One good thing is that the parking is free. Overall, the experience was very poor.

2026-07-14 • via Nuitee