Royal Hotel

Hotels
6.7 (770 reviews)
Railway Street , Newcastle upon Tyne , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Dirty rooms
Dated facilities
Poor maintenance

Categories

Cleanliness
4.41
Several reviews mentioned the room was dirty, had a damp smell, and caused damage to clothes.
Service
9.38
Friendly and helpful staff were frequently highlighted in multiple reviews.
Location
8.92
Convenient location near the metro centre and free parking positively noted.
Room Quality
4.87
Rooms were described as dated with poor maintenance, damp smell and uncomfortable conditions.
Amenities
5.9
Basic amenities were mentioned, but many were not functioning well, such as the shower.
Value for Money
5.86
Some guests felt it was overpriced for the quality received, while others found value.
Food and Beverage
6.91
Mixed feedback with pricing inconsistencies noted but nothing substantial was commented on.
Overall Experience
7.38
Guests had a mix of experiences, but many felt it did not meet expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:32

Property Description

Convenient Location
Located just off the A1, Royal Hotel is the perfect base between Newcastle/Gateshead Quayside and the Metro Centre, offering easy access to key attractions.

Dining and Entertainment
Enjoy a variety of options with 2 bars and a restaurant serving daily meals, ensuring you have a delightful culinary experience without leaving the hotel.

Nearby Attractions
Explore Newcastle city center, only a 5-minute drive away, and visit popular sites like the Metro Radio Arena and St James' Park, located within a few miles from the property.

Ready to experience comfort and convenience at Royal Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 770 reviews
Cleanliness: 4.41
Service: 9.38
Location: 8.92
Room Quality: 4.87
Amenities: 5.9
Value for Money: 5.86
Food and Beverage: 6.91
Overall Experience: 7.38
N
nomadicrob • solo_traveller • au
7
Good cheap for a one nighter.
Pros:

The friendliness of the staff made this place. It was basic and good for an overnighter but probably not a place I would anchor myself at for Newcastle.

Cons:

The decor and facilities are dated.

2026-09-18 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-09-17 • via Nuitee
R
Rees • solo_traveller • gb
8
Great location for Great North Run
Pros:

Very friendly helpful staff

2026-09-17 • via Nuitee
K
Kristy Horgan • solo_traveller • gb
10
2026-09-17 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-09-17 • via Nuitee
E
Ewen • couple • gb
1
Disappointing and vile.
Pros:

The downstairs looked like a tavern it was cool. The staff were lovely.

Cons:

The cleanliness was non existent, we found snot in the bed and red patches. Not to mention blood and black mold in the bathroom.

2026-09-15 • via Nuitee
R
Rob • extended_group • gb
8
did the job for a 2 night stay for taking part in the Great North Run.
Pros:

very friendly helpful staff. Room was described as basic, and it was. But comfortable roomy and great for a short stay.

Cons:

could be cleaner overall.

2026-09-15 • via Nuitee
K
Kenneth • solo_traveller • gb
8
Cons:

The only thing I didn't like was the charge of 80pence extra for a tot of lime cordial in my lager. As I was staying there and already paid I think that it was a rip off as a 1ltr bottle is only £3so they are making a minimum of £13 per bottle.

2026-09-15 • via Nuitee
T
Teresa • solo_traveller • gb
4
Pros:

Staff was helpful and friendly

Cons:

The bathroom was dirty and the whole building needs an up date

2026-09-15 • via Nuitee
J
JamieSteph • solo_traveller • gb
10
Pros:

Best staff, clean rooms, cleaned daily with fresh towels, free parking, close to metro centre.

2026-09-15 • via Nuitee
J
JamieSteph • solo_traveller • gb
10
Manager was amazing
Pros:

The woman who checked us in, Does hotel and Bar, Bought her a steak and cheese bake from greggs as she recommended them to us, brilliant service with a smile, She made our stay brilliant.

Cons:

Not enough steak bakes from the local Greggs lol

2026-09-15 • via Nuitee
F
Frank • solo_traveller • gb
3
Pros:

Friendly staff

Cons:

Needs updating everywhere

2026-09-15 • via Nuitee
H
Haily • couple • gb
6
comfortable and welcoming but could be cleaner ideal as a work stop over only
Pros:

Staff was friendly and good location for the Metro center. free car parking on site so no need to book and pay in advance.

Cons:

advertised with restaurant at hotel but no food was available and hadn't been avaiable for a while. only 1 staff member to run the full hotel including the public bar. hotel cleanlness suffeering because not enough staff so downstairs toilet not clean. rooms are kind of clean but attention to detail missing . we had toe nails in the bath.

2026-09-14 • via Nuitee
J
JONATHAN • solo_traveller • gb
4
Pros:

Staff were friendly and helpful. A number of guests were taking part in the Great North Run and the hotel staff gave energy bars to us, which was a nice gesture.

Hotel was easy to find, and access to public transport very handy.

Cons:

The rooms were a little dated and probably could do with a little TLC, and redecorated. The walls were paper thin, so you could hear people coming and going from their rooms, as we as hearing the music and people talking downstairs in the bar. So if you want peace and quiet this isn't probably the hotel for you.


If you just want somewhere to put your head down, then its value for money.

2026-09-14 • via Nuitee
L
Lamb • solo_traveller • gb
7
Pros:

Staff were so friendly.

Cons:

Nothing really.

2026-09-13 • via Nuitee
V
vdl91 • solo_traveller • be
9
Pros:

La localisation, l'amabilité du personnel, le parking gratuit, le charme d'un ancien hôtel.

Cons:

La vétusté de l'équipement, absence de douche, nombreux équipements ne fonctionnant plus.

2026-09-11 • via Nuitee
W
Wes • couple • gb
7
2026-09-08 • via Nuitee
A
Adrian • solo_traveller • ro
8
2026-09-08 • via Nuitee
D
David • solo_traveller • gb
9
2026-09-04 • via Nuitee
D
David • solo_traveller • gb
9
Every thing was great.
Pros:

Ideal for shopping.

Cons:

Nothing.

2026-09-04 • via Nuitee