Commercial Hotel

Hotels
7.6 (244 reviews)
151 Mosman Street , Charters Towers , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Garden
Bar
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Budget-friendly
Cons:
Cleanliness issues
Noisy rooms
Inconsistent food quality

Categories

Cleanliness
6.31
Multiple complaints about dirty and unkempt conditions in some rooms.
Service
8.28
Staff was friendly and accommodating, refund offered for meal issues.
Location
8.82
Great location with walking distance to essential areas.
Room Quality
6.77
Basic and some rooms have issues like noise and basic facilities.
Amenities
8.3
Adequate amenities like microwave and fridge provided.
Value for Money
7.76
Good value but rooms are basic and have noise issues.
Food and Beverage
6.81
Inconsistent food experience; some meals were reportedly inedible.
Overall Experience
7.78
Overall experience was adequate with both ups and downs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:42

Property Description

Luxurious Amenities
Commercial Hotel offers a garden, shared lounge, terrace, and restaurant for guests to unwind and enjoy. The free WiFi and private parking add convenience and value to your stay.

Comfortable Accommodations
Each room is equipped with essential amenities such as a desk, flat-screen TV, and a private bathroom. The cozy bed with quality bed linen ensures a good night's sleep, while the air conditioning keeps you comfortable throughout your stay.

Convenient Location
Situated in Charters Towers, Commercial Hotel provides easy access to the Townsville International Airport, just 140 km away. Whether for business or leisure, this hotel is the perfect choice for your next stay.

Book your stay at Commercial Hotel now for a memorable and relaxing experience.

Important information:

Please note the economy rooms are located upstairs in the main hotel complex.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 244 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.82
Room Quality: 6.77
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 6.81
Overall Experience: 7.78
D
Dallas extended_group au
7
2026-07-11 via Nuitee
M
Millicent solo_traveller au
5
okay if you are a heavy sleeper and need a really cheap place to stay for one night or two.
Pros:

large room, tv worked, bathroom was mostly clean though the bathroom door wasn't clean. Okay for quick stop over after a long drive and need somewhere really cheap to stay. Shower was clean and lots of hot water. Overall, the motel which is seperate from where you check in, is situated in a charming little town.

Cons:

noisy neighbours in the other rooms... I didn't feel quite safe and didn't sleep well because they were drinking alcohol and being very loud. The microwave was so dirty. I think there were blood stains on the bathroom door.

2026-07-07 via Nuitee
P
Peter solo_traveller au
8
Would recommend staying
Pros:

The room was abit dark, but the shower was great and comfortable beds. Very quiet from noise. Meals at the hotel were excellent value and delicious.

Cons:

Dark room

2026-07-03 via Nuitee
G
Geoffrey A solo_traveller au
8
Pros:

Clean room, quiet setting, bed comfortable .

Cons:

Check in procedure. Waited 20 minutes for manager to come out to check me in. No apology offered.

2026-06-25 via Nuitee
D
Daniel solo_traveller au
4
Pros:

Everything was nice, rooms etc.

Cons:

a particular Staff was a bit rude upon arrival.

2026-06-16 via Nuitee
L
Lester couple au
8
Cons:

Doors connecting rooms were thin and neighbouring noise distracting. The hotel kindly gave us a room with no neighbouring occupants.

2026-06-03 via Nuitee
F
forman solo_traveller au
8
2026-06-03 via Nuitee
D
Donna solo_traveller au
10
Pros:

Everything
It was spacious, quiet , quick walk to the pub for dinner . Relaxed atmosphere , beautiful meal

Cons:

Nothing 😁

2026-06-02 via Nuitee
K
Katie family_with_children au
1
Cons:

There were cockroaches. All through shower

2026-05-06 via Nuitee
?
?! solo_traveller au
7
2026-04-16 via Nuitee
S
Steve solo_traveller nz
8
2026-04-13 via Nuitee
L
Laufili Joseph solo_traveller au
10
Great, and welcoming staff.
Pros:

Love the location, it was central to shops, restaurants and take outs.

2026-04-13 via Nuitee
T
Tim solo_traveller au
8
Short distance to town centre
Pros:

Great location

2026-04-09 via Nuitee
D
Daniel family_with_children au
10
Pros:

Location

2026-04-07 via Nuitee
L
Laufili Joseph solo_traveller au
10
2026-03-30 via Nuitee
W
Wreford family_with_children au
6
2026-03-25 via Nuitee
A
Asaki family_with_children au
4
2026-03-22 via Nuitee
B
Bec couple au
10
2026-03-18 via Nuitee
S
Sonia couple au
10
Convenient
Pros:

Value

Cons:

NA

2026-02-27 via Nuitee
H
Hoult solo_traveller nz
7
good
Pros:

economical stay

Cons:

..

2026-02-10 via Nuitee