Facilities

Elevator
Fitness facilities
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Free newspapers in lobby
Porter/bellhop
Full-service spa
Internet access in public areas - high speed
Meeting rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Good value for money
Convenient for airport
Clean and spacious rooms (reported by several guests)
Good facilities
Cons:
Noise from live band/DJ and events (multiple complaints)
Unable to open bedroom windows / no fresh air
At least one report of double charging and privacy breach
Some rooms have poor/dumpsite views
Location can be far from city attractions; need a car

Categories

Cleanliness
7.5
Mixed reports: several guests praised clean rooms and housekeeping, but at least one guest reported rooms not cleaned for three days and complaints about external dump view — overall slightly below target.
Service
9.4
Consistently strong positive mentions: numerous comments about staff being very friendly, helpful, attentive and service-oriented; front desk and housekeeping singled out for praise.
Location
8
Mixed location feedback: convenient for the airport and some guests, but several noted it's out of the city center and requires a car; a couple reported undesirable views (dumpsite).
Room Quality
7.6
Mixed room quality: some guests found rooms spacious and comfortable, while others reported uncomfortable rooms, inability to open windows (no fresh air), and noise issues — slightly below average.
Amenities
8.2
Facilities described positively by multiple guests (called 'great facilities'); however there were noise issues tied to lounge/band and comments that dining/coffee options need work — overall at target.
Value for Money
8.8
Several guests explicitly noted good or very good value for the cost and a decent stay for the hotel's budget — rated above average.
Food and Beverage
8
Food quality praised in at least one review (good preparation and selection), but other comments suggested dining and coffee options need improvement — slightly above average.
Overall Experience
8.1
Overall stays are largely positive with many compliments for staff and facilities, tempered by noise events, some room/cleanliness issues, and an isolated serious complaint about double charging/privacy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Spa and Recreation - Indulge in massages, body treatments, and facials at the full-service spa, or unwind by the outdoor pool and steam room.

Fine Dining and Bar Options - Delight in Belgian cuisine at Le Petit Belge or opt for 24-hour room service. Enjoy drinks at the poolside bar or the hotel's 2 bars/lounges, and grab snacks at the cafe.

Convenience and Comfort - Stay connected with free Wi-Fi, enjoy amenities like a business center and concierge services, and revel in the comfort of memory foam beds and rainfall showerheads in the 296 air-conditioned rooms.

Book your upscale stay at Crowne Plaza Muscat OCEC, an IHG Hotel, and experience luxury next to Oman Convention and Exhibition Centre.

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 82 reviews
Cleanliness: 7.5
Service: 9.4
Location: 8
Room Quality: 7.6
Amenities: 8.2
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 8.1
M
Muradali Hirji
10
Pros:

Staff very friendly and helpful.

2025-10-03 • via Nuitee
J
Jose • family
10
Pros:

great hotel

2025-10-03 • via Nuitee
S
Stuart
10
Pros:

Fantastic hotel great facilities

2025-09-21 • via Nuitee
D
Diego
10
Pros:

Always a pleasure staying here. Great staff and accommodations.

2025-09-20 • via Nuitee
V
Verified traveler
8
Pros:

Good easy hotel, you need a car to explore Muscat as it is out of the center. Not possible to open bedroom windows which for us is a big factor, so no fresh air, and aware this can be common for hotels in the region. Staff are very friendly and service orientated. Decent stay for the budget of what the hotel is.

2025-04-22 • via Nuitee
S
Serene
2
Unpleasant stay at this hotel
Pros:

Where do I begin? Firstly if you would like to get double charged for a room without your awareness or approval … then this is the place to stay. Myself and my family were left with no money to enjoy our stay for a couple of days as the hotel double charged us for the room without our authorisation. This prevented us from being able to go out and enjoy our holiday for a couple of days.

Further to this, the hotel failed to inform us of upcoming events that would affect our stay… giving us only 1 days notice of said event, had we had known we would have planned to stay at another hotel, as we couldn’t relax during our stay there was a dj that proceeded to play extremely loud music until 3am in the morning, followed by a live band the following day that played loud music for 5 hours the following day… imagine having lack of sleep the previous day, followed by more loud music… not ideal!

Further to this, our room was not cleaned for 3 consecutive days despite us placing a clean my room (service) light on the rooms during our stay.

Lastly, for ease of travel we utilised the hotel taxis for our journeys, and without my approval or permission my number was shared with the driver the following day, and I mentioned this to the hotel, and nothing was done. My privacy was violated.

A very unpleasant stay at this hotel, I wouldn’t recommend staying here. The rooms are uncomfortable and you’re unable to open the windows for air, and it’s far from all the attractions in Muscat.

2025-04-20 • via Nuitee
R
Rodney
8
Pros:

Good

2025-04-20 • via Nuitee
V
Verified traveler
8
Pros:

I was surprise to see a view of a dumpsite out my window along with the "garden view"

2025-04-02 • via Nuitee
D
Daniel
10
Pros:

The staff was wonderful and it was convenient

2025-02-08 • via Nuitee
M
MOHAMAD
10
Pros:

It was close to the elevator and its window show the street and some coconut trees.

The entire team was cheerful and smiling the whole time , the front desk was such a nice gentleman, he made sure that our room is convenient for my mother.

Big thanks to the housekeeping team and the head of department who came and asked us for our feedback , she really deserves big appreciation , such a nice lady !

2025-01-19 • via Nuitee
J
Jeff
8
Pros:

Great hotel, good location for the airport

2025-01-17 • via Nuitee
D
Donald
10
Pros:

Very good for the cost

2025-01-05 • via Nuitee
V
Verified traveler
4
Pros:

Asked for room far away from lounge wuth band playing . We asked 3 different times in 3 different ways. We were assured that room would be quiet. Band started loud and strong in early evening and we could hear noise clearly until 100 am!!! We were room 139 which seemed to be directly on top of lounge. Couldn't sleep with the noise. Will not return to this hotel in the future.

2025-01-03 • via Nuitee
D
doneve
8
Pros:

All fine

2024-12-23 • via Nuitee
P
Peter
10
Outstanding .
Pros:

Absolutely one of the best stays at a hotel in a while . The service / attention all the staff gave was excellent . The food preparation , quality , selection , excellent . If I am every passing through again , I will be staying here .

2024-11-18 • via Nuitee
T
Tabassum Kauser
8
Pros:

The staff were 10/10 , welcoming , helpful and a service with a smile.

rooms were clean and spacious!

Dining opeions and coffee options need working on.

Over all a nice stay.

2024-09-24 • via Nuitee
S
Supriya
10
Pros:

Excellent stay - the hotel staff was so friendly and helpful and the room facilities was at a high standard. Definitely be visiting again

2024-09-24 • via Nuitee
S
Stevie
6
Pros:

Very nice hotel, service needs addressed. Incredibly slow on all fronts, check in, bar is very slow at taking food orders. Quick bites is anything but quick..

Very nice hotel, they just need to address the service.

2024-05-02 • via Nuitee
V
Verified traveler
6
Okay
Pros:

A decent stay, the age of things like the carpets show.

2023-12-27 • via Nuitee
V
Verified traveler
4
Gold member status not recognised.
Pros:

Gold member status not recognised and room upgrade not offered.

2023-12-22 • via Nuitee