Grand Palace Hotel Sanur - Bali

Hotels
9 (2603 reviews)
Jalan By Pass Ngurah Rai No.165 , Sanur , ID
+62 361 4491988

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dirty towels
Inadequate seating facilities

Categories

Cleanliness
8.71
Cleanliness was often praised; however, issues with dirty towels and unclean bed sheets were noted.
Service
9.68
Staff were frequently described as friendly, welcoming, and attentive.
Location
7.72
Location concerns mentioned due to proximity to busy roads, though convenient for attractions.
Room Quality
9.67
Rooms were described as spacious, spotless, and comfortable.
Amenities
8.7
Some amenities were well received; however, the lack of adequate seating and outdated facilities were noted.
Value for Money
9.16
Mixed sentiments as some felt it was good value, while others were dissatisfied with the food quality.
Food and Beverage
8.71
Most enjoyed the breakfast options, though there were complaints regarding food at the restaurant.
Overall Experience
9.68
Overall stay was considered exceptional by many guests, with several noting their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:00

Property Description

Luxurious Accommodation
Experience a stay in the heart of Sanur at The Grand Palace Hotel Sanur - Bali, offering spacious air-conditioned rooms adorned with natural colors and modern amenities.

Relaxation and Wellness
Indulge in the outdoor swimming pool and rejuvenating spa treatments at Soka Bali Spa. Enjoy traditional Balinese massages and unwind in style during your stay.

Gastronomic Delights
Savor delectable meals at Sindhu Restaurant, serving a variety of international and Indonesian dishes along with vegetarian options. Explore nearby dining options just a short walk away.

Book now for an unforgettable stay at The Grand Palace Hotel Sanur - Bali, where luxury meets comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

9
Based on 2603 reviews
Cleanliness: 8.71
Service: 9.68
Location: 7.72
Room Quality: 9.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
S
Sofia • couple • se
8
Pros:

Vänlig personal, stora rum, bekväm pool.

Cons:

Inte så nära stranden.

2026-10-29 • via Nuitee
A
Angela • family_with_children • au
10
Pros:

Service from staff was excellent. Very polite.

Cons:

Just the walk to the board walk was further than anticipated. At night was quite dangerous as the footpath is in need of a major upgrade.

2026-10-29 • via Nuitee
P
Peter • couple • nz
8
Nice clean hotel ,well run ,great value for money
Pros:

Good breakfast good value ,location was average

2026-10-28 • via Nuitee
H
Henrik • extended_group • dk
9
2026-10-28 • via Nuitee
J
Julie • extended_group • au
9
We had an amazing stay, staff were always happy and smiling, nothing was too much trouble!
Pros:

The property was clean and comfortable, in quite a good spot only 10-15 walk to icon, they also ran a shuttle twice a day to Icon or anywhere along Tamblingan St.

Cons:

Rooms were starting to show age

2026-10-28 • via Nuitee
V
Vittoria • couple • it
9
Accoglienza e gentilezza in un hotel che offre molti servizi quali navetta per la spiaggia e spa massaggi.
Pros:

Camere spaziose e personale gentile

Cons:

La posizione da sulla strada molto trafficata è difficile spostarsi a piedi

2026-10-28 • via Nuitee
J
Joshua • solo_traveller • ae
10
2026-10-27 • via Nuitee
G
Grainne • family_with_children • gb
8
Pros:

The staff were so friendly and helpful, room was cleaned everyday and bottles of water left. Free sunbed towels. Breakfast was nice however only eat there twice and its not for fussy eaters.

Cons:

Abit disappointed with the lack of sun loungers, there is only about 8. What you see in the picture and people put there towels early ad predicted.
Location is good but to walk its about 15mins and through side alleys which as eary at night as there's no nightlights- during the day it's fine.

2026-10-26 • via Nuitee
R
Raelene • family_with_children • au
10
2026-10-26 • via Nuitee
L
Lynle • family_with_children • ca
10
Great location and clean/amazing rooms
Pros:

Clean and the room was spacious and very well appointed. Location was perfect. Close to Sanur beach and some very good selection of restaurants to choose from! The breakfast at the hotel was also very good. Great offerings covering continental and traditional Balinese food.

Cons:

I can't think of anything negative.

2026-10-25 • via Nuitee
L
Lucy • couple • au
10
2026-10-25 • via Nuitee
K
Kelle • family_with_children • au
10
2026-10-25 • via Nuitee
A
abdullah • family_with_children • au
8
Good hotel but traffic jam made it hard to move around.
Pros:

Bed was comfortable, Breakfast was average.

Cons:

The location was far, due to traffic Jam, it took us hours to go to Ubud, Kuta etc, breakfasts items were not too exciting.

2026-10-24 • via Nuitee
W
Wayne • couple • au
10
Would stay there again
Pros:

It was very clean, and the staff were great and helpful

Cons:

Nothing

2026-10-24 • via Nuitee
M
Maria Jose • couple • cl
7
Bueno, bonito, adecuado en precio
Pros:

Ubicación y limpieza

2026-10-24 • via Nuitee
C
Carmel • solo_traveller • au
8
Good location but no privacy
Pros:

Good size rooms very clean comfortable beds

Cons:

Didn’t like that the balconies faced each no privacy

2026-10-24 • via Nuitee
D
Diane • family_with_children • au
9
Pros:

Our room was so big and spacious. Fantastic access straight into the pool .

Cons:

Needed a bit more lighting in the storage unit and main bedroom areas.

2026-10-23 • via Nuitee
L
Lena • couple • se
10
Vackert, upplyftande , underbar personal!
Pros:

Fint välstädat vackert trevligt jättebra frukost skönt med pol

Cons:

Inget

2026-10-23 • via Nuitee
S
Sonja • solo_traveller • nl
9
2026-10-23 • via Nuitee
V
Verhagen • family_with_children • nl
8
Pros:

Leuk en gezellig personeel en heel zorgzaam

Cons:

Zit aan een drukke weg, best eind lopen van alles

2026-10-22 • via Nuitee