Grand Palace Hotel Sanur - Bali

Hotels
9 (2452 reviews)
Jalan By Pass Ngurah Rai No.165 , Sanur , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dirty towels
Inadequate seating facilities

Categories

Cleanliness
8.71
Cleanliness was often praised; however, issues with dirty towels and unclean bed sheets were noted.
Service
9.68
Staff were frequently described as friendly, welcoming, and attentive.
Location
7.72
Location concerns mentioned due to proximity to busy roads, though convenient for attractions.
Room Quality
9.67
Rooms were described as spacious, spotless, and comfortable.
Amenities
8.7
Some amenities were well received; however, the lack of adequate seating and outdated facilities were noted.
Value for Money
9.16
Mixed sentiments as some felt it was good value, while others were dissatisfied with the food quality.
Food and Beverage
8.71
Most enjoyed the breakfast options, though there were complaints regarding food at the restaurant.
Overall Experience
9.68
Overall stay was considered exceptional by many guests, with several noting their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:00

Property Description

Luxurious Accommodation
Experience a stay in the heart of Sanur at The Grand Palace Hotel Sanur - Bali, offering spacious air-conditioned rooms adorned with natural colors and modern amenities.

Relaxation and Wellness
Indulge in the outdoor swimming pool and rejuvenating spa treatments at Soka Bali Spa. Enjoy traditional Balinese massages and unwind in style during your stay.

Gastronomic Delights
Savor delectable meals at Sindhu Restaurant, serving a variety of international and Indonesian dishes along with vegetarian options. Explore nearby dining options just a short walk away.

Book now for an unforgettable stay at The Grand Palace Hotel Sanur - Bali, where luxury meets comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2452 reviews
Cleanliness: 8.71
Service: 9.68
Location: 7.72
Room Quality: 9.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
A
Anthea • solo_traveller • au
8
Good for a stop over
Pros:

Breakfast was the highlight!

Cons:

The hotel itself was fine. Just not my preferred style of accommodation

2026-07-04 • via Nuitee
J
John • couple • au
10
Excellent hotel stay in Sanur
Pros:

Excellent location
Excellent amenities
Pool is beautiful
Rooms are very spacious
The bed is the most comfortable hotel bed I’ve slept in
Crisp white cotton sheets
Pillows are amazing

Excellent value and a hidden jem

The staff are very welcoming
Nothing is too much trouble

This is the only hotel we stay in when we visit Sanur

Thank you to all the staff
See you soon
JD

Cons:

Very little to complain about
But breakfast could be hotter and the fresh cooked eggs better system as I waited a while

2026-07-04 • via Nuitee
M
Maria • solo_traveller • au
10
Wonderful stay
Pros:

Extremely clean
Luxurious accomodation

Cons:

Pool is in the shade pool was constantly cold

2026-07-01 • via Nuitee
B
Blondie • extended_group • au
9
2026-06-30 • via Nuitee
J
Julie • solo_traveller • au
8
Pros:

The hotel was luxurious and comfortable the rooms were clean and spacious, I loved our ground floor location with an outside balcony with close access to the pool and breakfast area. Great restaurant Naughty nuris across the road.

Cons:

There was no bacon at breakfast buffet. Located on the main Rd, we were told security would help us cross but they just told us to walk down to a gap in the medium strip of 6 lanes on our return security on the other side actually stopped traffic with flags for us.

2026-06-29 • via Nuitee
B
BANDAR • couple • sa
10
2026-06-29 • via Nuitee
W
Wendy • solo_traveller • be
9
Pros:

Heel netjes, lief personeel en goede locatie

Cons:

Niks eigenlijk

2026-06-29 • via Nuitee
M
mariko • couple • jp
9
このお値段であればお得感あります
Pros:

清潔、朝食のビュッフェも種類がありました

Cons:

特にありません

2026-06-29 • via Nuitee
G
Garard • couple • au
7
2026-06-28 • via Nuitee
S
Stuart • solo_traveller • au
8
Excellent value for money
Pros:

Very clean, friendly staff great hotel for the price

Cons:

Location on busy main road with hazardous footpaths

2026-06-28 • via Nuitee
P
Pamela • extended_group • au
8
Wouldn’t stay there again no footpaths no way to get across the busy road with the barrier. No close shops. A taxi ride
Pros:

The price great staff big rooms clean pool and shuttle bus

Cons:

The food general menu poor.
We ate out for better meals.
You need a better chef and kitchen brigade
Breakfast pastries were horrible.

2026-06-27 • via Nuitee
D
Demi • couple • au
7
Good location if you have bike. Good air con and big comfy bed
Pros:

Clean, on main strip but once inside very sound proof. Comfy bit bed and good air con!!

Cons:

Pool area is small. Rooms that have pool access have very limited privacy. Not a place to stay and lay around the pool if that’s what you are wanting. A quick stay is perfect.

2026-06-25 • via Nuitee
B
Bastick • couple • au
10
2026-06-25 • via Nuitee
L
Leo • couple • nl
8
Prima
Pros:

Ontbijt,

Cons:

Langs een drukke weg

2026-06-24 • via Nuitee
K
Karla • couple • nz
9
Pros:

Location was great

2026-06-23 • via Nuitee
D
Danielle • couple • id
10
Excellent facilities, comfy and convenient
Pros:

Very spacious and comfortable room with a small balcony looking onto the pool. The bed and pillows were so comfy, good quality linen and towels. The room (and actually the whole hotel) is really well maintained.
Good shower pressure, cold fridge and cold AC.
The location on the bypass is really convenient if you’re going to Nusa Penida or Lembongan the next day.
We did not hear vehicle noise from the bypass like other reviews mention, but perhaps if you are a light sleeper then request a room which is further back from reception. Super friendly staff, will stay again.

2026-06-21 • via Nuitee
F
frederic • solo_traveller • fr
10
Pros:

Magnifique hôtel, très bon restaurant, bien situé pour aller au bord de mer et faire les boutiques.
Calme et spacieux, idéal

2026-06-20 • via Nuitee
M
Mr.koka • solo_traveller • au
3
Passabile
Pros:

La camera

Cons:

Non era ben pulito, dove abbiamo fatto il massaggio era pieno di ragnatele 😅

2026-06-20 • via Nuitee
K
Kathleen • couple • au
10
Paradise in Sanur
Pros:

We loved The Grand Palace Sanur.
I was lucky enough to be upgraded to a stunning room. Breakfast was awesome, staff were so friendly and helpful.
The hotel was so clean. We would definitely stay again.
Room service was very reasonably priced. We are in the restaurant one night and the pork belly and pork spare ribs were delicious.

Cons:

There was nothing we didn’t like about the property.

2026-06-19 • via Nuitee
L
Le • couple • vn
10
2026-06-19 • via Nuitee