Grand Palace Hotel Sanur - Bali

Hotels
9 (2566 reviews)
Jalan By Pass Ngurah Rai No.165 , Sanur , id
+62 361 4491988

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dirty towels
Inadequate seating facilities

Categories

Cleanliness
8.71
Cleanliness was often praised; however, issues with dirty towels and unclean bed sheets were noted.
Service
9.68
Staff were frequently described as friendly, welcoming, and attentive.
Location
7.72
Location concerns mentioned due to proximity to busy roads, though convenient for attractions.
Room Quality
9.67
Rooms were described as spacious, spotless, and comfortable.
Amenities
8.7
Some amenities were well received; however, the lack of adequate seating and outdated facilities were noted.
Value for Money
9.16
Mixed sentiments as some felt it was good value, while others were dissatisfied with the food quality.
Food and Beverage
8.71
Most enjoyed the breakfast options, though there were complaints regarding food at the restaurant.
Overall Experience
9.68
Overall stay was considered exceptional by many guests, with several noting their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:00

Property Description

Luxurious Accommodation
Experience a stay in the heart of Sanur at The Grand Palace Hotel Sanur - Bali, offering spacious air-conditioned rooms adorned with natural colors and modern amenities.

Relaxation and Wellness
Indulge in the outdoor swimming pool and rejuvenating spa treatments at Soka Bali Spa. Enjoy traditional Balinese massages and unwind in style during your stay.

Gastronomic Delights
Savor delectable meals at Sindhu Restaurant, serving a variety of international and Indonesian dishes along with vegetarian options. Explore nearby dining options just a short walk away.

Book now for an unforgettable stay at The Grand Palace Hotel Sanur - Bali, where luxury meets comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

9
Based on 2566 reviews
Cleanliness: 8.71
Service: 9.68
Location: 7.72
Room Quality: 9.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
S
sheree • family_with_children • au
8
Value for money, breakfast great, beach at end of resort
Pros:

Swim up bar was amazing

Cons:

Our room we booked wasn’t what we got; however management moved us the next day and we were happier

2026-08-29 • via Nuitee
C
Claudia • couple • es
10
2026-08-29 • via Nuitee
C
Christiaan Poetiray • solo_traveller • nl
9
Super Hotel
Pros:

Wat een schitterend en rustgevend hotel is dit. Ideaal om even bij te acclimatiseren als je net op Bali bent gearriveerd. Wij zijn hier begonnen en tevens geëindigd na 2 en een halve week Bali. Bij aankomst zijn we hier 2 nachten verbleven en bij vertrek ook. Op de heenweg hadden wij 2 mooie en suite kamers (waarvan de deur op slot kon) op de 1e verdieping. Op de terugweg hadden wij 2 kamers waarvanuit je meteen in het zwembad kon als je dat wilde. Het eten is echt verrukkelijk. Ze hebben alles van Nasi Goreng (en ja ook bij het ontbijt) tot een westers ontbijtje. Wij hebben er ook een keer gelunched en gedineerd. Dat was ook super. En wat is het personeel super lief, behulpzaam en vriendelijk. Een werkelijke aanrader. Als ik ooit weer naar Bali zou gaan, zou ik hier zo weer landen.

Cons:

Eigenlijk niks aan het hotel zelf. Alleen de Jalan Bypass Ngurah Rai (de hoofdweg, waar het hotel aan ligt) kan wat werkzaamheden gebruiken en de stoepen al helemaal.

2026-08-29 • via Nuitee
C
Chris • couple • au
10
2026-08-27 • via Nuitee
M
Mojca • solo_traveller • si
10
Pros:

vse

2026-08-27 • via Nuitee
N
Narelle • couple • au
8
2026-08-27 • via Nuitee
J
Juan Carlos • solo_traveller • es
8
Buen hotel para descansar tras el vuelo.
Pros:

Habitación amplia.
Camas cómodas
Personal muy amable.
Piscina.

Cons:

Acceso al paseo marítimo con aceras en mal estado, de noche algo peligroso.

2026-08-26 • via Nuitee
P
Pascal • extended_group • fr
10
Excellent hôtel
Pros:

Tout

2026-08-26 • via Nuitee
T
Tomasio • family_with_children • id
7
Pros:

Great as always.

Cons:

A bule scolded my wife and kid while they were having breakfast. I was not around at the time because I was at work.

2026-08-26 • via Nuitee
K
Karen • extended_group • au
8
Excellent value for money… 🤗👌
Pros:

Super friendly staff. Excellent breakfast included. Quiet rooms even though hotel is located on a main road. Close to Icon Bali.
Lovely large rooms.

Cons:

Bed had VERY firm mattress. More comfy mattress would be better…

2026-08-25 • via Nuitee
S
Sliwinski • couple • gb
8
Pros:

Near the harbour

Cons:

Spa wasn’t fully staffed all the time not a big deal though

2026-08-25 • via Nuitee
J
joann • solo_traveller • au
8
Pros:

Staff in restaurant were excellent, rooms are spacious and very clean, quiet at night, food and drinks reasonably priced in the restaurant

Cons:

Limited seating around the pool, pool does not get any sun so very cold.

2026-08-25 • via Nuitee
L
Lisa • solo_traveller • au
6
2026-08-24 • via Nuitee
S
Shari • couple • au
8
We absolutely loved our stay at the grande palace sanur
Pros:

Loved the rooms and the pool area . The grounds are kept amazing the rooms are clean and spacious

Cons:

Some mornings the hot breakfast was cold

2026-08-24 • via Nuitee
C
cmrichard • family_with_children • fr
9
Pros:

Belle chambre.

Cons:

Au bord de la route et pas de trottoirs
Piscine très froide car à l’ombre la plupart du temps

2026-08-23 • via Nuitee
L
Leonie • solo_traveller • nl
8
2026-08-23 • via Nuitee
T
Twan • extended_group • nl
5
2026-08-22 • via Nuitee
P
Priyatna • solo_traveller • id
10
Pros:

Dekat dg icon mall

Cons:

Tidak ada⁷⁷

2026-08-21 • via Nuitee
鈞豪 • extended_group • tw
10
Pros:

Nice

Cons:

no

2026-08-21 • via Nuitee
J
Jarrod • couple • au
9
It’s a great hotel for the price. Can’t fault it. Staff are brilliant.
Pros:

Awesome pool. Basic breakfast. Ground floor court yard rooms are excellent. Staff are 10/10.

Cons:

Need to supply more water. Two bottles isn’t enough. I think you could ask for More bit it would be nice to have plenty and not have to ask.

2026-08-21 • via Nuitee