Grand Palace Hotel Sanur - Bali

Hotels
9 (2426 reviews)
Jalan By Pass Ngurah Rai No.165 , Sanur , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dirty towels
Inadequate seating facilities

Categories

Cleanliness
8.71
Cleanliness was often praised; however, issues with dirty towels and unclean bed sheets were noted.
Service
9.68
Staff were frequently described as friendly, welcoming, and attentive.
Location
7.72
Location concerns mentioned due to proximity to busy roads, though convenient for attractions.
Room Quality
9.67
Rooms were described as spacious, spotless, and comfortable.
Amenities
8.7
Some amenities were well received; however, the lack of adequate seating and outdated facilities were noted.
Value for Money
9.16
Mixed sentiments as some felt it was good value, while others were dissatisfied with the food quality.
Food and Beverage
8.71
Most enjoyed the breakfast options, though there were complaints regarding food at the restaurant.
Overall Experience
9.68
Overall stay was considered exceptional by many guests, with several noting their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:00

Property Description

Luxurious Accommodation
Experience a stay in the heart of Sanur at The Grand Palace Hotel Sanur - Bali, offering spacious air-conditioned rooms adorned with natural colors and modern amenities.

Relaxation and Wellness
Indulge in the outdoor swimming pool and rejuvenating spa treatments at Soka Bali Spa. Enjoy traditional Balinese massages and unwind in style during your stay.

Gastronomic Delights
Savor delectable meals at Sindhu Restaurant, serving a variety of international and Indonesian dishes along with vegetarian options. Explore nearby dining options just a short walk away.

Book now for an unforgettable stay at The Grand Palace Hotel Sanur - Bali, where luxury meets comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2426 reviews
Cleanliness: 8.71
Service: 9.68
Location: 7.72
Room Quality: 9.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
L
Loraine • extended_group • au
10
Ive stayed here many time and bring many people, theres a reason i keep coming back !!!
Pros:

Everything, im always impressed by everything

Cons:

Nothing

2026-06-13 • via Nuitee
B
Bret • solo_traveller • au
10
2026-06-13 • via Nuitee
H
Hikmat • couple • az
8
2026-06-13 • via Nuitee
T
Tracey • extended_group • au
10
Beautiful hotel, very relaxing.
Pros:

The hotel was excellent with everything you would need.

Cons:

On a very busy road with footpaths in need of repairs

2026-06-12 • via Nuitee
K
Kolesnichenko • solo_traveller • fr
7
Pros:

Clean. Nice view.

Cons:

Location is not ideal but okay. Food is not good.

2026-06-11 • via Nuitee
B
Bernard • solo_traveller • gb
8
Clean, comfortable hotel, more suited to business travel that a beach holiday
Pros:

The location was good for me as I was traveling a lot, so I used it as a base. The staff were all very friendly, the room was clean and comfortable

Cons:

You need to walk a little way or get a taxi to the main areas of Sanur or the beach, I didnt need either but for those who want those then it would be good to understand that.

2026-06-11 • via Nuitee
P
Peter • couple • au
8
Pros:

Clean and quiet staff good

Cons:

On a very busy main road

2026-06-10 • via Nuitee
N
Nicole • couple • au
10
Awesome place to stay. Very authentic
Pros:

It was centrally located - loved it. Close to Sanur Port by taxi and beach & Icon mall

2026-06-09 • via Nuitee
R
Rene • couple • ca
9
Confortable, propre et correspondait à nos attentes.
Pros:

Très bien entretenu, personnel serviable, bon déjeuner

2026-06-08 • via Nuitee
K
Karyn • solo_traveller • au
10
Pros:

Lovely big rooms, clean and quiet.

2026-06-08 • via Nuitee
W
William • couple • au
9
2026-06-07 • via Nuitee
C
Coco • couple • id
10
2026-06-07 • via Nuitee
M
Martin • couple • se
10
Mycket bra.
Pros:

Att rummet städades dagligen var ett stort bonus som vi tyckte väldigt mycket om. Personalen var väldigt trevliga och hjälpsamma. Massagen på hotellet var jättebra också!

Cons:

Poolen var lite för kall för vår smak men inget större problem då det var varmt och vi mestadels var vid stranden.

2026-06-07 • via Nuitee
S
Sinclair • solo_traveller • au
9
2026-06-06 • via Nuitee
L
Lynda • couple • au
8
Cons:

Breakfast

2026-06-05 • via Nuitee
N
Nigel • extended_group • au
10
2026-06-03 • via Nuitee
H
HW • solo_traveller • nl
10
Grand palace
Pros:

Mooie kamers, super schoon. Ontbijt fantastisch. Service uitmuntend.

Cons:

Niet echt tegen maar t ligt aan de By pass, erg drukke weg. Merk je niet veel van enkel als je richting de boulevard wilt.

2026-06-02 • via Nuitee
G
Gary • couple • nz
9
Pleasant relaxing short stay. Hotel was probably a bit better than expected.
Pros:

Only stayed for one night as we were catching the Sanur ferry, and this hotel is nearby. The hotel is exceptionally clean. Although the hotel is on a busy main road, you do not hear the traffic once you are inside. Stunning pool in a central courtyard.

Cons:

The only place to gather for a drink is at mealtimes when dining. There is no bar/lounge as such.

2026-06-02 • via Nuitee
D
Donna • extended_group • us
7
Pros:

The breakfast has a lot of options for world travelers. I really loved the food in the restaurant, but sometimes options were not available when large groups are present.
The staff is very friendly and helpful.

Cons:

The first stop was very quiet, but our second was quite noisy with furniture movement in the evening (some sort of party set up on the fourth floor). The rooms with connecting doors can be loud.

2026-06-01 • via Nuitee
H
Harmony • couple • au
9
2026-06-01 • via Nuitee