Grand Palace Hotel Sanur - Bali

Hotels
9 (2393 reviews)
Jalan By Pass Ngurah Rai No.165 , Sanur , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dirty towels
Inadequate seating facilities

Categories

Cleanliness
8.71
Cleanliness was often praised; however, issues with dirty towels and unclean bed sheets were noted.
Service
9.68
Staff were frequently described as friendly, welcoming, and attentive.
Location
7.72
Location concerns mentioned due to proximity to busy roads, though convenient for attractions.
Room Quality
9.67
Rooms were described as spacious, spotless, and comfortable.
Amenities
8.7
Some amenities were well received; however, the lack of adequate seating and outdated facilities were noted.
Value for Money
9.16
Mixed sentiments as some felt it was good value, while others were dissatisfied with the food quality.
Food and Beverage
8.71
Most enjoyed the breakfast options, though there were complaints regarding food at the restaurant.
Overall Experience
9.68
Overall stay was considered exceptional by many guests, with several noting their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:00

Property Description

Luxurious Accommodation
Experience a stay in the heart of Sanur at The Grand Palace Hotel Sanur - Bali, offering spacious air-conditioned rooms adorned with natural colors and modern amenities.

Relaxation and Wellness
Indulge in the outdoor swimming pool and rejuvenating spa treatments at Soka Bali Spa. Enjoy traditional Balinese massages and unwind in style during your stay.

Gastronomic Delights
Savor delectable meals at Sindhu Restaurant, serving a variety of international and Indonesian dishes along with vegetarian options. Explore nearby dining options just a short walk away.

Book now for an unforgettable stay at The Grand Palace Hotel Sanur - Bali, where luxury meets comfort and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2393 reviews
Cleanliness: 8.71
Service: 9.68
Location: 7.72
Room Quality: 9.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.68
J
Johan • couple • nl
9
Prima hotel voor een kort verblijf
Pros:

Prachtige kamer, heerlijk zwembad en super goed ontbijt. Vriendelijk en behulpzaam personeel.

Cons:

De ligging aan een drukke weg. Nog wel een stukje lopen naar de restaurants en strand

2026-05-22 • via Nuitee
D
Dion • extended_group • au
10
Absolutely amazing time, friendly staff clean and tidy
Pros:

Comfortable, clean, great facilities, friendly staff

Cons:

Nothing

2026-05-21 • via Nuitee
C
Christie • couple • au
9
Rooms were clean and comfortable, great pool for cooling off.
Pros:

Nice big room with access to garden and pool area. Good air conditioning and staff were really friendly. Location was a bit of a walk to the waterfront but we were able to walk most places. Pool was clean and big.

Cons:

Bit of hike to waterfront in the heat. Also restaurant was average.

2026-05-21 • via Nuitee
J
Joseph • couple • au
8
2026-05-18 • via Nuitee
R
Rachael • extended_group • au
8
Nice big comfy bed and pillows. Smart tv a great addition.
Pros:

The room had a smart tv which was a nice change from other tvs where there’s nothing ever on to watch

Cons:

The fridge wasn’t cold it was all iced up like it didn’t work properly

2026-05-18 • via Nuitee
G
Gabriel • couple • es
9
Pros:

Hotel confortable, nét i espaiós. Habitacions molt grans.

Cons:

Un pèl lluny de la platja i caminant has de tenir cura dels vehicles

2026-05-17 • via Nuitee
M
martine • couple • il
9
Cost effective and comfortable
Pros:

Good facilities :big room with nice bed, clean bathroom, pleasant swimming pool and big choice buffet for breakfast.
Not so far from the beach promenade

2026-05-17 • via Nuitee
A
Amy • extended_group • au
10
Comfy bed, lovely staff
Pros:

Comfy beds, lovely staff

2026-05-16 • via Nuitee
Y
Yuana • solo_traveller • id
8
Cukup oke untuk dibuat sekedar staycation
Pros:

Hotelnya dekat dengan banyak tempat,, kalau ke pantai jangan tulis destinasi di google map nama pantainya tapi tulis icon mall bali,, karena saya harus jalan 2x lebih jauh karena tulis pantai sanur

Pelayanan stafnya bagus,, makanan oke,, semuanya oke

Cons:

Parkirnya tidak terlalu luas

2026-05-16 • via Nuitee
F
Fox • solo_traveller • au
10
2026-05-16 • via Nuitee
R
Rebecca • extended_group • au
8
2026-05-15 • via Nuitee
F
Frank • solo_traveller • ca
10
Excellent choice for a great value.
Pros:

Fancy full service hotel at a really good price.

Cons:

On a busy road but there was no noise transfer.

2026-05-15 • via Nuitee
S
Simon • couple • gb
10
2026-05-15 • via Nuitee
V
VAN CHANH • couple • au
9
Big hotel , nice view
Pros:

Good location , closed beach Supermarket

Cons:

For me that good enough for stay

2026-05-13 • via Nuitee
R
Robert • couple • au
10
2026-05-13 • via Nuitee
G
Gus • solo_traveller • au
10
2026-05-12 • via Nuitee
J
JEAN FRANÇOIS • couple • fr
9
Ravie de ce séjour
Pros:

La gentillesse du personnel, propreté et le petit déjeuner

Cons:

La localisation sur la grande avenue avec des trottoirs en très mauvais état dangereux pour piéton obliger de marcher sur la route lorsqu’il fait nuit cela peut être dangereux

2026-05-12 • via Nuitee
A
Abdul Kholiq • solo_traveller • nl
6
Pros:

Ruime kamer en vriendelijke personeels

Cons:

De locatie is te ver van het strand en van de winkels straat en van de massage salons

2026-05-11 • via Nuitee
S
Soekarman • couple • nl
7
Pros:

* Comfortable rooms
* Breakfast is oke
* Fair price for the overall experience
* Beach and supermarket relatively nearby
* Easy to get around with taxi or Gojek

Cons:

* Gym issue was disappointing because it was one of the reasons for booking
* Location is not perfect if you prefer being closer to the main areas without transport

2026-05-11 • via Nuitee
H
Hristo • solo_traveller • bg
10
2026-05-11 • via Nuitee