Hotel Clariana

Hotels
7.4 (324 reviews)
100 East Santa Clara Street , San Jose , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noisy environment
Dated facilities

Categories

Cleanliness
6.39
Several reviews mentioned issues with cleanliness, including dirty bathroom floors and used toiletries.
Service
8.36
Multiple reviews highlighted the friendly and helpful staff.
Location
8.4
The hotel is conveniently located close to restaurants and SJSU, but the area can be unclean.
Room Quality
6.85
Rooms were described as clean but small, and there were complaints about noise and dated facilities.
Amenities
7.38
There were mixed feelings about amenities, including a broken elevator and noise issues.
Value for Money
6.84
Reviews indicated a sense of disappointment regarding value relative to conditions.
Food and Beverage
7.89
The continental breakfast received positive feedback, although there were some limits on food options.
Overall Experience
7.06
Overall positive experiences mixed with notable issues, leading to a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:38

Property Description

Modern Comfort in the Heart of San Jose

Luxurious Accommodations: Hotel Clariana offers air-conditioned rooms with flat-screen TVs, coffee machines, and private bathrooms stocked with complimentary toiletries.

Convenient Amenities: Enjoy free WiFi throughout the property and the ease of private parking. The 24-hour front desk is always available to assist you during your stay.

Prime Location: Situated just steps away from the San Jose Convention Center and minutes from San Pedro Square, our hotel is the perfect choice for both business and leisure travelers. Book now for a memorable stay in San Jose!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

7.4
Based on 324 reviews
Cleanliness: 6.39
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.06
J
Joshi • solo_traveller • in
7
Good Stay at Hotel Clariana
Pros:

Location, cleanliness

Cons:

1.Deposit taken should be refunded during check out only. I am yet to receive it.
2. There was no response to my mail sent to property.

2026-05-21 • via Nuitee
M
Michael • solo_traveller • us
7
Pros:

Desk clerk is kind, welcoming, explained things well.

Cons:

Bathroom had somewhat disappointing soap options for shower

2026-05-14 • via Nuitee
A
Adrian • solo_traveller • us
10
2026-05-13 • via Nuitee
S
Sriram • solo_traveller • se
6
2026-05-10 • via Nuitee
D
David • solo_traveller • us
7
Pros:

Snacks in room were fairly priced, a first in hotel history.

Cons:

Lots of homeless on sidewalk. They sleep there overnight.
Lot of street noise. Strange portable ac heater in room

2026-05-07 • via Nuitee
T
Toshiaki • solo_traveller • jp
8
2026-04-19 • via Nuitee
• couple • us
8
2026-04-10 • via Nuitee
L
Lorenzo • couple • us
10
2026-03-30 • via Nuitee
M
Myisha • couple • us
10
It was great nice and clean great customer service and nice location
Pros:

Clean

Cons:

NA

2026-03-30 • via Nuitee
D
Dongin • family_with_children • kr
10
Pros:

San Jose convention center와 가까워 좋습니다.

Cons:

별로 없어요

2026-03-22 • via Nuitee
A
Alejandra Carolina • couple • us
10
Pros:

My first time staying here. Overall it was great!

2026-03-19 • via Nuitee
A
Antonios • extended_group • gr
9
Very clean rooms and collaborative management! Recommended!!!!
Pros:

Very collaborative manager. Rooms were very clean and nice. Also gym was good!
I would definitively recommend it and come again if possible!

Cons:

They could renovate the entrance, elevator and hall. Apart from it, I was very happy.

2026-03-03 • via Nuitee
T
taiki • solo_traveller • jp
7
2026-03-02 • via Nuitee
M
Makoto • solo_traveller • jp
5
2026-02-28 • via Nuitee
D
Dominique • couple • us
8
2026-02-27 • via Nuitee
K
Kirk • extended_group • us
4
2026-02-14 • via Nuitee
P
Paulina • family_with_children • us
1
Horrible.
Pros:

Location

Cons:

I found 4 big spiders in the room, the hotel sent someone with a broom,but he didn’t kill the spider (my younger son and Me are super afraid to spiders) and the staff didn’t care about it! Then they sent someone again with a “Raid” and all the room was with a toxic odor..even worse. I’ll never come back or recommend this place. And the Front desk staff doesn’t look that understand English.

2026-02-10 • via Nuitee
J
JoseRafael • couple • us
2
Very Gross! Will never stay here and recommend no one else stays here either.
Pros:

Prime location in Downtown San Jose.

Cons:

Old, dirty, bad smell, etc

2026-02-09 • via Nuitee
A
Alex • couple • us
10
2026-01-30 • via Nuitee
Y
Yan • family_with_children • us
7
Pros:

location. Quietness

Cons:

breakfast. Expired food.

2026-01-22 • via Nuitee