Aloft by Marriott Philadelphia Downtown

Hotels
•
Aloft
7.7 (592 reviews)
101 North Broad Street , Philadelphia , US
+1 215-607-2020

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent downtown location
Friendly/exceptional individual staff (bartender Q, valets, Michael)
Convenient walking access to attractions and dining
Some large rooms with good views
Cons:
Cleanliness issues (dusty rooms, missing/unclean linens)
Reservation/booking problems and double charges reported
Noise from parties and thin soundproofing
Expensive parking/valet and perceived poor value
Room problems: broken/ripped furniture, lights/AC issues, limited amenities (no bathtub/shower cap)

Categories

Cleanliness
6
Mixed to negative: multiple guests reported cleanliness hiccups, dusty rooms, missing/unclean linen and a generally dirty feel in some rooms.
Service
8.4
Mixed but generally strong: several staff (bartender Q, valets, Michael at front desk) received high praise for helpfulness, while others (Olin, Jordan) and reception handling of reservations were criticized.
Location
10
Consistently praised: central downtown location, within walking distance to attractions and convenient for visitors.
Room Quality
6.2
Mixed: positive mentions of large rooms and views for some, but frequent issues including noise from parties, ripped furniture, non-working lights and inconsistent room features (no bathtub/shower cap).
Amenities
7
Mixed: valet and bar staff received praise; complaints about limited bar hours, expensive valet/parking, automatic door propped open and occasional AC problems.
Value for Money
6
Negative: several guests felt the property was expensive for what was received, noted double charges/booking issues and high parking/valet fees.
Food and Beverage
8.9
Generally positive: bartender and valet recommendations/assistance were highlights; some disappointment about lack of breakfast options and restricted bar hours.
Overall Experience
9.1
Overall positive tone driven by excellent location and standout staff interactions for many guests, though marred for some by cleanliness, noise and value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Historic Charm and Modern Comforts
Step into the past with a stay at Aloft Philadelphia Downtown, nestled in the iconic Liberty Title building from the 1920s. The lobby's soaring ceilings welcome you to a blend of history and contemporary style.

Convenient Amenities for Every Guest
Enjoy complimentary WiFi, a spacious work desk, and a flat-screen TV in your room. Pamper yourself with the free bathroom amenities provided. Indulge in quick bites at Re:fuel by Aloft any time, day or night. Stay active at the fitness centre, unwind at the bar, or host meetings effortlessly with the available spaces.

Explore Philadelphia's Finest
Immerse yourself in the city's vibrant culture with attractions like City Hall, Reading Terminal Market, Independence Hall, and the Liberty Bell just a stone's throw away.

Experience the perfect blend of history and modernity at Aloft Philadelphia Downtown. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

7.7
Based on 592 reviews
Cleanliness: 6
Service: 8.4
Location: 10
Room Quality: 6.2
Amenities: 7
Value for Money: 6
Food and Beverage: 8.9
Overall Experience: 9.1
J
Jan • couple • us
8
2026-10-29 • via Nuitee
C
Callahan • couple • us
6
2026-10-27 • via Nuitee
C
Cathy • couple • us
9
Great stay for a short visit to Philly!
Pros:

The location was perfect and within walking distance to all the things we wanted to see. The guy who checked us in (Olen I think) was great and gave us a recommendation for the BEST cheesesteak in the area! The bar tender was also very friendly and personable!

Cons:

We had a small cleanliness hiccup upon arrival but were offered another room immediately.

2026-10-20 • via Nuitee
N
Nataly • solo_traveller • gb
1
Stressful
Pros:

Location

Cons:

Hotel had no record of my booking.com reservation and I had to pay again ; dark corridors, very noisy air con

2026-10-15 • via Nuitee
M
Marguerite • couple • us
9
2026-10-13 • via Nuitee
R
Robert • family_with_children • us
7
Pros:

Location

Cons:

Noise party going on down below fir a reunion of sorts that kept us up until very late( or early morning) and no bathtub and then no shower cap!!!

2026-10-13 • via Nuitee
J
Jayne • couple • gb
8
2026-10-12 • via Nuitee
V
villegas ramirez • solo_traveller • mx
10
Pros:

Ubicación y muy bonito los cuartos

2026-10-10 • via Nuitee
L
Longacre • solo_traveller • us
10
2026-09-12 • via Nuitee
G
ghislain • family_with_children • ca
5
Correct
Pros:

L emplacement

Cons:

Chambre adjacente occupée par des gens très bruyant donc pas vraiment dormi les 3 nuits que nous étions là. Très décevant

2026-09-08 • via Nuitee
T
Theresa • couple • us
8
2026-09-08 • via Nuitee
P
Peter • solo_traveller • se
7
2026-09-07 • via Nuitee
D
Dolington • couple • us
3
Won't be back
Pros:

Good location
The room was dusty & felt dirty to me
There was a ripped desk chair in the room

Cons:

see above

2026-09-07 • via Nuitee
M
Magdalena • solo_traveller • us
7
2026-09-04 • via Nuitee
B
Bruno • solo_traveller • mx
9
2026-09-01 • via Nuitee
M
Mickael • solo_traveller • fr
9
Premiere belle experience a phillie
Pros:

Grande Chambre avec vu exceptionnelle
Salle de bain top
Tres bel hotel

Cons:

L emplacement n est pas ideal
Un peu chere et pas de petit dej

2026-08-31 • via Nuitee
B
Bianca • couple • us
5
Pros:

Close to Starbucks

Cons:

Automatic door was propped opened late at night

2026-08-24 • via Nuitee
T
Tamika • couple • us
5
Disconnected Staff & Poor Accommodations
Pros:

Bartender, Q was the main highlight giving exceptional insight on places to go and things to do in Philly, and front desk receceptionist, Michael gets 5 stars as he was very apologetic for his fellow staff members, trying to accommodate as much as possible for their huge shortcomings.

Cons:

Staff members, Olin and Jordan who both worked the front desk. They were extremely disconnected and failed to provide acceptable customer service. Jordan was asked to make sure our room was cleaned and she failed to do so therefore we had no clean linen or clean wash cloths. Olin had a very dismissive attitude and tone deaf to all my questions and concerns. Jordan was the same, not at all helpful or attentive to her responsibilities. Also valet parking was way too expensive especially for large vehicles and an additional fee for in/out so we parked in garage across the street which was very reasonable, however our rental was damaged as the exit ramp was extremely narrow causing the side to be severely scratched 😳.

2026-08-24 • via Nuitee
M
madison • couple • us
10
2026-08-20 • via Nuitee
T
Tanisha • couple • us
1
2026-08-19 • via Nuitee