Hotel Villan

Hotels
7.6 (1252 reviews)
Sjöportsgatan 2 , Gothenburg , se

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Cleanliness issues
Worn out room conditions
Basic and unexciting breakfast

Categories

Cleanliness
5.98
Concerns were raised about the room being unclean and having bed bugs.
Service
8.95
Staff were helpful in resolving room issues.
Location
8.99
Many reviews praised the convenient location.
Room Quality
6.94
Rooms were often described as worn out and not as advertised.
Amenities
7.47
Basic amenities provided, but lacked variety and quality.
Value for Money
7.43
Some reviews justified the price as acceptable given the amenities.
Food and Beverage
6.98
Breakfast was described as basic and lacking variety.
Overall Experience
8.05
The overall experience was mixed with strong points and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:23

Property Description

Historic Charm and Modern Comfort
Located in the picturesque Eriksberg district, Hotel Villan is a charming waterfront hotel offering a blend of historic charm and modern comfort. Housed in a beautifully refurbished wooden building from the early 1900s, the stylish guest rooms feature amenities such as free WiFi, flat-screen TVs, and tiled bathrooms with underfloor heating.

Culinary Delights and Event Spaces
Indulge in a delightful culinary experience at the on-site restaurant and bar, where guests can savor delicious meals and drinks. For business travelers, the hotel offers well-equipped conference rooms, making it an ideal venue for meetings and events.

Convenient Services and Amenities
Guests can enjoy complimentary hot drinks, fruits, and candies in the lobby throughout the day. Additionally, a buffet breakfast is included in the room rates, ensuring a great start to the morning. Take advantage of the shoe polishing service to keep your footwear looking sharp during your stay.

Experience the perfect blend of comfort and convenience at Hotel Villan - book your stay now for a memorable waterfront retreat.

Important information:

Please note that the hotel reception closes at 21:00 every day.

Guests arriving after check-in hours should contact the hotel directly prior to arrival.

The name on the credit card used for the booking must correspond to the guest staying at the property.

Pets are allowed for a fee of SEK 250.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 1252 reviews
Cleanliness: 5.98
Service: 8.95
Location: 8.99
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 6.98
Overall Experience: 8.05
L
Lena • couple • se
7
I det hela en bra upplevelse.
Pros:

Bra frukost.
Men terrassen var låst, synd vid fint väder.

Cons:

Stolen på rummet bör kläs om.

2026-05-30 • via Nuitee
M
Marie • couple • se
7
2026-05-30 • via Nuitee
Z
Zsara • family_with_children • se
5
Ok, men inte mer.
Pros:

Närhet till vattnet. Stort rum. Fin utsikt från frukostmatsalen vid de få fönster som fanns att tillgå.

Cons:

Torftig frukost pga klent utbud, men vi blev mätta.
Trasig säng. Trasigt lyse på hotellets toalett. Missvisande vattenkran. Omysigt rum.

2026-05-30 • via Nuitee
M
Margareta • couple • se
7
2026-05-30 • via Nuitee
M
Massimiliano • solo_traveller • it
8
2026-05-29 • via Nuitee
H
henrik • solo_traveller • dk
7
Pros:

Personale og beliggenhed

Cons:

Slidt og lidt snusket

2026-05-29 • via Nuitee
I
Ino49 • extended_group • se
8
Mycket vänlig personal, rent och snyggt rum och skön säng.
Pros:

Mycket vänlig och tillmötesgående personal.
Bra och rent rum!
Skön säng!

Cons:

Hade velat kunna vädra.

Frukosten var enkel. Saknade yoghurt och laktosfri mjölk

Lite knepigt med incheckning då incheckning före kl 12 gjorde att nyckelkortet inte fungerade till rummet kl 23.30. Jag fick ringa upp receptionen igen.

2026-05-29 • via Nuitee
K
Kruthi • solo_traveller • no
6
If above mentioned things can be improved I would like to come back and recommend others for stay .
Pros:

Location was amazing , simple but satisfying breakfast for me . Simply enjoyed the walk around sea and neighbourhood . Tram and bus station in walkable distance was very helpful.

Cons:

Not having reception is not put off , may be due to location or what I don’t know it was quiet noisy in the night . And beds were not comfortable felt like pokiness from beds like bed bugs or so

2026-05-29 • via Nuitee
O
OPG • solo_traveller • hr
10
2026-05-27 • via Nuitee
M
Madelen • extended_group • se
6
Härlig
Pros:

Läget

Cons:

Kunde skötas lite bättre! Bättre frukost önskas!

2026-05-26 • via Nuitee
U
Ulla-Lena • couple • se
5
Besviken på boendet.
Pros:

Läget. Detta hotell var tidigare vår favorit i Gbg.

Cons:

Miss-skött kulturhus av nuv. ägare.
Slitet och nedgånget.
Digital inloggning till ”personal” som inte kunde hotellet= inte kunde besvara frågor.
Saknade skohorn, badrum anpassat för långa 😠 mm.

2026-05-25 • via Nuitee
J
Jacek • solo_traveller • gb
7
Pros:

Could be first class hotel, looks more like (inside, like noone care,you need real person by the reception. Rooms a bit dirty, specially bads

2026-05-24 • via Nuitee
M
Meg66 • solo_traveller • it
8
Pros:

Posizione tranquilla e ben collegata col centro

Cons:

Iniziale difficoltà a fare check-in a distanza ma poi tutto ok

2026-05-24 • via Nuitee
P
Patrizia • couple • se
3
Fint läge - katastrofrum
Pros:

Läget

Cons:

Falsk marknadsföring. Fanns ingen bilds som ens lite stämde med den enormt slitna verkligheten med avsaknad av lysknappar och smutsiga kuddar.
Fanns inga glutenfria frukostalternativ
Bokat för två personer. Men i köket fanns bara 1 stor och 1 liten talrik. Och i princip ingen utrustning

2026-05-24 • via Nuitee
B
Billig • couple • se
6
2026-05-24 • via Nuitee
T
Terezie • extended_group • cz
4
Pros:

The breakfast was definitely one of the highlights of our stay. There was a very good selection of food, everything was enjoyable, and the breakfast area had a beautiful view, which made the mornings feel really pleasant. The lady who was present during breakfast was also very kind and welcoming, which we appreciated.

The hotel is located in a quiet area on the other side of the river, away from the busy city centre. This can be a nice advantage if you are looking for a calmer location. There is also a boat stop right by the hotel, which makes it easier to get across the river.

That said, it is worth keeping in mind that getting to and from the city centre takes some time. In our experience, it was at least around 30 minutes each way, so if most of your plans are in the centre, you should expect about an hour of travelling every day. This is something we probably should have checked more carefully before booking.

Cons:

Unfortunately, the room itself was a big disappointment. Based on the photos and the overall impression of the hotel, we expected a small, charming hotel by the water, but the room did not match that expectation.

The layout and overall condition of the room felt very poor. It did not feel clean or comfortable, and some of the furniture looked old, worn out, and unpleasant to use. The sofa in particular looked dirty and really affected the overall impression of the room.

We also expected basic toiletries to be available, but what was provided was extremely minimal — more like a very small single-use sachet. The beds were also disappointing; both of them felt more like temporary extra beds than proper hotel beds, which made the room feel even less comfortable.

Overall, we did not feel at ease in the room, and it definitely did not meet the standard we expected. Had we known what the room was actually like, we would have booked a different hotel.

2026-05-24 • via Nuitee
H
Hanan • couple • se
5
2026-05-22 • via Nuitee
H
Helene • solo_traveller • se
8
Pros:

Läget och sängarnas standard

Cons:

Mörkläggningsgardinerna gjorde inte rummet mörkt. Bör kompletteras med persienner eller liknande

2026-05-22 • via Nuitee
B
Bereket • family_with_children • se
5
Pros:

Det mäste byta vara daga tacka och städning

Cons:

Att inte stada rumat varay dag byta tacket

2026-05-19 • via Nuitee
I
Ingrid • solo_traveller • se
10
Pros:

Enkelrum brukar ofta vara små och mörka. Det härvar ett stort ljust rum med en bred enkelsäng.

2026-05-17 • via Nuitee