The Lift Boutique Hotel by RIDAN Hotels

Hotels
8.6 (1990 reviews)
Rua Áurea, 265 , Lisbon , pt
+351 21 116 5766

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.68
Some concerns about cleanliness, specifically mentions of mould in the shower and insufficient cleaning.
Service
9.15
Overall positive mentions about the staff being friendly and helpful.
Location
9.19
Consistently praised for its excellent central location, close to attractions.
Room Quality
8.64
Generally comfortable rooms, but a couple of comments about lacking amenities like a kettle.
Amenities
8.17
Adequate but has room for improvement, lacking some details like a box of tissues.
Value for Money
8.63
Appears reasonable considering the experience; good breakfast adds value.
Food and Beverage
8.68
Good breakfast options noted, but no specific details mentioned about other food services.
Overall Experience
8.65
Overall positive stay with great location and service despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Distinct Décor on Each Floor
Experience a unique stay at The Lift Boutique Hotel by RIDAN Hotels with its 5 floors, each boasting a different décor. From modern chic to classic elegance, there's something for every taste.

Convenient Location
Situated in Lisbon's historic downtown, our hotel is just steps away from iconic landmarks like the Santa Justa Lift and Commerce Square. With easy access to public transportation and top attractions, exploring the city is a breeze.

Complimentary Breakfast and Free WiFi
Start your day right with a delicious breakfast overlooking Áurea Street, included with your stay. Stay connected with complimentary WiFi throughout the property, perfect for both leisure and business travelers.

Ready to elevate your Lisbon experience? Book your stay at The Lift Boutique Hotel by RIDAN Hotels now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.6
Based on 1990 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
C
Cintia • couple • es
9
2026-08-08 • via Nuitee
N
Nick • solo_traveller • us
7
Pros:

Location and staff!

Cons:

Room was on the smaller side. Older facility

2026-08-08 • via Nuitee
J
Johanna • couple • gb
7
All in all a good stay, it’s Location is its best Asset!
Pros:

Great Location, near to Top sights in Lisbon. Main Square a one minute walk!

Cons:

Lift was out of order the entire length of our stay, not good climbing stairs when the Temperature was 39 degrees!

2026-08-07 • via Nuitee
L
Laidy • couple • pe
9
Pros:

Great location, kind staff.

Cons:

Unfortunately, the elevator wasn't working, but the staff helped us with our luggage.

2026-08-06 • via Nuitee
M
Maria Noel • extended_group • uy
7
Ubicación ideal
Pros:

La ubicación , el personal amoroso

Cons:

A las 6am en la obra de al lado empezaban a trabajar y era imposible dormir
O sea no dormimos desde 6am

2026-08-04 • via Nuitee
M
Michael • couple • at
8
2026-08-04 • via Nuitee
H
Hüseyin • couple • nl
10
2026-08-04 • via Nuitee
M
Manuela • extended_group • at
5
Hotel in guter Lage, aber nicht geeignet für Personen mit eingeschränkter Mobilität!
Pros:

Die Lage war super, direkt in der Innenstadt, toller Ausblick vom Balkönchen.

Cons:

Wir hatten angekündigt mit Sohn im Rollstuhl zu kommen.
Der Lift war nur über stiegen erreichbar, der Rollstuhl passte NICHT in den Lift! So konnten wir ihn nur mit einem Stuhl nach oben transportieren.
Unser Zimmerchen war im 5. Stock, direkt unter den sehr niedrigen Dachbalken, Dachschrägen stellten ein zusätzliches Hindernis dar. Wir fühlten uns ziemlich veräppelt! Auch die Ausstattung würde einen frischen Anstrich vertragen! Am nächsten Tag wechselten wir das Hotel !! Sehr schade!

2026-08-03 • via Nuitee
A
Andolin • solo_traveller • es
10
2026-08-02 • via Nuitee
S
Stefanos • solo_traveller • cy
10
2026-08-02 • via Nuitee
M
Michelle • couple • us
8
Great location! Close to everything and safe!
Pros:

Fantastic location!

Cons:

Very aged, needs some upgrades (flooring)

2026-08-02 • via Nuitee
N
Nynke • family_with_children • nl
10
Top lokatie
Pros:

Locatie, ontbijt, kamers zijn top!

Cons:

Wij zaten naast de staf kamer en werden iedere ochtend vroeg gewekt. Het is er erg gehorig. Daarnaast zou een losse laken handig geweest zijn. Nu sliepen we onder dekbed wat warm is en daardoor genoodzaakt de airco aan te zetten.

2026-08-02 • via Nuitee
S
Stefanos • solo_traveller • cy
7
Great central hotel with a quaint feeling
Pros:

The staff were amazing and they made our honeymoon stay special. The breakfast was very good and the location is extremely central.

Cons:

Our room was on the first floor and being so cental you can hear the street noise at night, with bars blasting music and people in the city streets.

2026-07-24 • via Nuitee
K
Katerina • family_with_children • kz
9
Отличный отель, рекомендую.
Pros:

Номер небольшой, комфортный. Чисто. Отель расположен в центре. Администратор была очень любезна и подсказала нам, где можно найти недорогую парковку поблизости.

Cons:

Во время нашего пребывания не работал лифт, но нас поселили на 1 этаж, так что мы с этой трудностью справились.

2026-07-24 • via Nuitee
M
Minuzzo • couple • it
7
Ottimo se si vuole soggiornare in centro città
Pros:

Struttura molto pulita, personale accogliente, posizione ottima

Cons:

Finestra in camera che affaccia sul palazzo di fronte, ascensore non funzionante, parcheggio a pagamento (non dell'hotel) vicino ma molto costoso

2026-07-23 • via Nuitee
C
CUNSONG • couple • cn
8
性价比高
Pros:

地理位置优越，恰逢电梯故障，员工主动帮助提行李

2026-07-22 • via Nuitee
D
db • couple • ca
10
Will definitely return next time we are in Lisbon!
Pros:

We pre-booked a standard room at the The Lift Boutique Hotel for the 2 night Lisbon part of our trip. We met friends at the hotel and while they checked in to their room without an issue there was some confusion over our room. Next thing we new we were being escorted around the corner to the "Lift Apartments" where we were given the luxurious 5th floor apartment with a kitchenette, living room, huge washroom and amazing balcony. Loved it!

Cons:

It was perfect in every way -great, caring staff.

2026-07-21 • via Nuitee
N
Nadia • couple • ch
8
2026-07-18 • via Nuitee
A
Arturo Banderas • solo_traveller • pl
7
Polecam ze względu na lokalizację.
Pros:

Skromne ale dobre śniadanie. Bardzo dobra lokalizacja i uprzejmy personel hotelu.

Cons:

Hotel jest stary i to czuć nosem ( nieprzyjemny zapach na korytarzach). Okna nie szczelna i słychać wszystko z ulicy. Brak półek w łazience. Reszta do przyjęcia.

2026-07-16 • via Nuitee
J
Jonathon • couple • au
7
2026-07-14 • via Nuitee