The Lift Boutique Hotel by RIDAN Hotels

Hotels
8.6 (1907 reviews)
Rua Áurea, 265 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.68
Some concerns about cleanliness, specifically mentions of mould in the shower and insufficient cleaning.
Service
9.15
Overall positive mentions about the staff being friendly and helpful.
Location
9.19
Consistently praised for its excellent central location, close to attractions.
Room Quality
8.64
Generally comfortable rooms, but a couple of comments about lacking amenities like a kettle.
Amenities
8.17
Adequate but has room for improvement, lacking some details like a box of tissues.
Value for Money
8.63
Appears reasonable considering the experience; good breakfast adds value.
Food and Beverage
8.68
Good breakfast options noted, but no specific details mentioned about other food services.
Overall Experience
8.65
Overall positive stay with great location and service despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Distinct Décor on Each Floor
Experience a unique stay at The Lift Boutique Hotel by RIDAN Hotels with its 5 floors, each boasting a different décor. From modern chic to classic elegance, there's something for every taste.

Convenient Location
Situated in Lisbon's historic downtown, our hotel is just steps away from iconic landmarks like the Santa Justa Lift and Commerce Square. With easy access to public transportation and top attractions, exploring the city is a breeze.

Complimentary Breakfast and Free WiFi
Start your day right with a delicious breakfast overlooking Áurea Street, included with your stay. Stay connected with complimentary WiFi throughout the property, perfect for both leisure and business travelers.

Ready to elevate your Lisbon experience? Book your stay at The Lift Boutique Hotel by RIDAN Hotels now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for € 17.50 per person per night when using an available extra bed.
    People 12 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1907 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
M
Michael • solo_traveller • de
9
2026-05-29 • via Nuitee
R
Renard • couple • ca
8
Pros:

Location was great

Cons:

Room smaller than anticipated

2026-05-28 • via Nuitee
D
Darina • family_with_children • at
9
Pros:

Das Frühstück war überschaubar aber ausreichend.
Die Lage des Hotels ist ausgezeichnet. Das Zimmer sauber, die Betten bequem. Ich würde dieses Hotel weiter empfehlen und selbst wieder dort ein Zimmer buchen.

2026-05-27 • via Nuitee
M
Marie • couple • us
5
It was ok- would not return.
Pros:

The staff was great

Cons:

Outdated- outlets didn’t work- NO windows- dark and dingy. Bare breakfast- no bath towels- always short on towels

2026-05-26 • via Nuitee
A
Alexandre • couple • es
9
Molt bé
Pros:

Situació i confort

2026-05-26 • via Nuitee
H
Hubert • family_with_children • pl
10
2026-05-22 • via Nuitee
N
Nick • solo_traveller • ie
10
2026-05-20 • via Nuitee
E
Elise • couple • us
10
Pros:

We enjoyed a wonderful three night stay at the Lift. We were greeted by Luisa who is exceptional. She was always there to assist us with our many questions and provide recommendations for activities. Great location, excellent breakfast, great staff and housekeeping.

2026-05-20 • via Nuitee
P
Paolo • couple • it
10
Bellissima esperienza
Pros:

Le due giovani signore alla Reception (Luisa e Miriam) sono state gentilissime ed efficienti. Desidero ringraziarle per la loro preziosa collaborazione.
La vista dal balcone della nostra camera al quinto piano è meravigliosa.

Paolo

2026-05-20 • via Nuitee
B
Burley • solo_traveller • nl
10
Zeer goed met het goed personeel.
Pros:

Het personeel. Zo beleeft en behulpzaam. Ook denken ze graag mee met alles.

Cons:

Af en toe het geluid van auto's en motoren in de nacht.

2026-05-20 • via Nuitee
C
Claudia • couple • ch
6
Älteres Hotel an belebter Strasse an super Lage. Sehr zentral.
Pros:

Tolle Lage

Cons:

Zimmer stinkte extrem nach zuviel Bleiche Putzmittel
Personal Frühstück sprach kaum Englisch

2026-05-18 • via Nuitee
M
Mohamed Ali • solo_traveller • ma
10
Super bien
Pros:

Le personnels est vraiment super sympa. Surtout l'accueil Miriam Luisa Marisa Laxmi et bien sûr les femmes de chambres.

Cons:

Le bruit dans la chambre qui donne sur la rue directement. A part ça tout est super.

2026-05-17 • via Nuitee
V
Véronique • family_with_children • fr
8
Pros:

Personnel à l’écoute et sympathique
Petit déjeuner copieux
Literie confortable
Établissement très propre et très bien situé (au centre)

2026-05-17 • via Nuitee
P
Paula • family_with_children • br
10
Localização perfeita
Pros:

Localização, equipe e beleza

2026-05-15 • via Nuitee
R
Rafael • family_with_children • br
8
Custo benefício muito bom
Pros:

Quarta confortável, funcionários nota 10, café da manhã muito bom

Cons:

Não tem cadeirinha de bebê, chuveiro muito difícil de regular a água quente sem pressão

2026-05-12 • via Nuitee
K
Kalaichelvi • extended_group • au
10
Had a lovely stay and the staff were friendly and helpful
Pros:

The location was ideal, the room comfortable and the staff were amazing.

2026-05-10 • via Nuitee
G
G E • solo_traveller • ch
2
2026-05-10 • via Nuitee
M
Mark • solo_traveller • de
9
Tolle und zentrale Lage am Rossio
Pros:

Außergewöhnlich ist die zentrale Lage am Rossio und das extrem freundliche und zuvorkommende Personal.

2026-05-10 • via Nuitee
H
Hülya • extended_group • tr
10
Pros:

Otelin konumu mükemmel, gün içerisinde yoruldukça ara dinlenmeler için otele geçtik.

2026-05-09 • via Nuitee
T
Tuomas • couple • fi
8
2026-05-09 • via Nuitee