One Puebla Serdan

Hotels
•
Grupo Posadas - One Hotels
8.9 (272 reviews)
Avenida 15 de Mayo, 4502 , Puebla , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Private parking
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good value for money
Excellent location
Cons:
Inconsistent service
Breakfast options need improvement

Categories

Cleanliness
8.38
The hotel is generally clean, but there were complaints about receiving an unclean room upon check-in.
Service
9.05
Reception staff were reported as friendly, although there were instances of unprofessional behavior.
Location
9.39
Great location, close to amenities and attractions.
Room Quality
8.34
Rooms were comfortable but a bit small and had issues with noise from adjacent rooms.
Amenities
8.87
The hotel offers good amenities, though breakfast options could be improved.
Value for Money
9.33
Excellent value for the price, especially with discounts.
Food and Beverage
8.58
Food quality is good, but there are suggestions for improvement, particularly for breakfast.
Overall Experience
9.25
Overall a positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:18

Property Description

Convenient Location in Puebla
Located in the heart of Puebla, One Puebla Serdan offers comfortable 3-star accommodation within close proximity to popular attractions like Acropolis Puebla and Biblioteca Palafoxiana.

Modern Amenities and Services
Enjoy a relaxing stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and a 24-hour front desk for your convenience. Free private parking and a business centre are also available for all guests.

Explore Puebla with Ease
With key landmarks like Estrella de Puebla and Cuauhtemoc Stadium nearby, as well as easy access to museums like the International Museum of the Baroque and Amparo Museum, One Puebla Serdan is the perfect choice for your stay in Puebla.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 272 reviews
Cleanliness: 8.38
Service: 9.05
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.58
Overall Experience: 9.25
A
AYALA RODRIGUEZ • solo_traveller • mx
10
Pros:

Todo

2026-07-03 • via Nuitee
M
María Elena • extended_group • mx
10
Pros:

El desayuno estaba delicioso y espero que haga mas limpieza en la zona de las mesas, en general, todo muy bien, gracias!

2026-06-30 • via Nuitee
V
Valdez • solo_traveller • mx
10
2026-06-27 • via Nuitee
V
Valdez • solo_traveller • mx
10
2026-06-27 • via Nuitee
Álvaro • family_with_children • es
8
Cumple con las expectativas
Pros:

TIenes lo que esperas, básico, pero cómodo

Cons:

Todo bien la verdad

2026-06-15 • via Nuitee
M
Malagon • solo_traveller • mx
1
Cons:

No respetaron la reservaron aparte en el mostrador había cucarachas y la señorita comiendo

2026-06-10 • via Nuitee
B
Bruno • solo_traveller • mx
10
Pros:

Ubicación y habitación

2026-06-07 • via Nuitee
A
Aleyda Eleni • solo_traveller • mx
10
Cons:

El huésped frente a mi era muy ruidoso y azotó varias veces la puerta en la madrugada y en la mañana. Me despertó en ésas ocasiones.

2026-06-07 • via Nuitee
S
Solis • solo_traveller • mx
9
Podrianser mejor
Pros:

Estaba limpio

Cons:

Siempre hacen el desayuno huevo, pero no tiene buen sabor

2026-06-04 • via Nuitee
A
Alfredo Erick • couple • mx
10
2026-05-28 • via Nuitee
A
Alfredo Erick • couple • mx
10
2026-05-28 • via Nuitee
L
Lopez • solo_traveller • mx
10
Pros:

La comodidad y la ubicación

2026-05-27 • via Nuitee
O
Oviedo Govea • solo_traveller • mx
8
2026-05-26 • via Nuitee
E
Elizabeth • solo_traveller • mx
10
2026-05-25 • via Nuitee
D
Daniel Zanabria • solo_traveller • mx
10
2026-05-21 • via Nuitee
A
ARIEL • couple • mx
8
En términos generales muy bien
Pros:

El desayuno en términos generales bien (solo los totopos para los chilaquiles salados) , la cama ya necesitan cambio de colchón lo demas muy bien

Cons:

lo indicado en el punto anterior

2026-05-19 • via Nuitee
F
Fernanda Manrique • solo_traveller • mx
10
Pros:

El personal es muy amable

2026-05-11 • via Nuitee
L
Liliana • solo_traveller • mx
10
2026-05-10 • via Nuitee
D
Daniel • solo_traveller • mx
10
2026-05-10 • via Nuitee
A
Angel Gonzalo • family_with_children • mx
10
2026-05-08 • via Nuitee