One Puebla Serdan

Hotels
•
Grupo Posadas - One Hotels
8.9 (283 reviews)
Avenida 15 de Mayo, 4502 , Puebla , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Private parking
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good value for money
Excellent location
Cons:
Inconsistent service
Breakfast options need improvement

Categories

Cleanliness
8.38
The hotel is generally clean, but there were complaints about receiving an unclean room upon check-in.
Service
9.05
Reception staff were reported as friendly, although there were instances of unprofessional behavior.
Location
9.39
Great location, close to amenities and attractions.
Room Quality
8.34
Rooms were comfortable but a bit small and had issues with noise from adjacent rooms.
Amenities
8.87
The hotel offers good amenities, though breakfast options could be improved.
Value for Money
9.33
Excellent value for the price, especially with discounts.
Food and Beverage
8.58
Food quality is good, but there are suggestions for improvement, particularly for breakfast.
Overall Experience
9.25
Overall a positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:18

Property Description

Convenient Location in Puebla
Located in the heart of Puebla, One Puebla Serdan offers comfortable 3-star accommodation within close proximity to popular attractions like Acropolis Puebla and Biblioteca Palafoxiana.

Modern Amenities and Services
Enjoy a relaxing stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and a 24-hour front desk for your convenience. Free private parking and a business centre are also available for all guests.

Explore Puebla with Ease
With key landmarks like Estrella de Puebla and Cuauhtemoc Stadium nearby, as well as easy access to museums like the International Museum of the Baroque and Amparo Museum, One Puebla Serdan is the perfect choice for your stay in Puebla.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Location

Guest Reviews

8.9
Based on 283 reviews
Cleanliness: 8.38
Service: 9.05
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.58
Overall Experience: 9.25
I
ISAAC • extended_group • mx
9
excelente
Pros:

Desayuno Variar el menú,

2026-10-14 • via Nuitee
A
Alcántara • solo_traveller • mx
6
Pros:

Pues la persona que me atendió fue amable

Cons:

No había sistema y tarde mucho para que me realizarán el cobro

2026-10-09 • via Nuitee
M
Mariano • solo_traveller • es
8
2026-09-03 • via Nuitee
D
Daniel • solo_traveller • mx
10
2026-08-31 • via Nuitee
E
ESCLARION • solo_traveller • mx
4
2026-08-28 • via Nuitee
G
Germán • solo_traveller • mx
10
2026-08-23 • via Nuitee
E
Edgar • family_with_children • mx
8
Buena relación precio - calidad
Pros:

Ubicación

Cons:

Desayuno

2026-08-20 • via Nuitee
B
Bautista • family_with_children • mx
9
2026-08-03 • via Nuitee
A
Ana Erika • couple • mx
9
Me gustó y pienso regresar e ir a otros Hoteles One del país
Pros:

El personal de recepción amable y las instalaciones cómodas

Cons:

Poca variedad en el desayuno, estaba rico

2026-08-03 • via Nuitee
L
Luis • extended_group • mx
1
Si tienen la oportunidad de ir… despericienla. Pésima experiencia.
Pros:

Es un buen precio pero hay mejores opciones baratas cercas

Cons:

A otros huéspedes les robaron sus llantas y pertenencias del coche (les dieron cristalizo en la noche).
El lobby huele muy mal. Las sábanas tenían mal olor y los baños tienen el mismo olor al de un aeropuerto. Se escucha todo entre habitaciones.

2026-08-02 • via Nuitee
V
Verónica • couple • mx
10
2026-07-15 • via Nuitee
C
CANDIDO ROBERTO • family_with_children • mx
7
Pros:

Lo que me gustó, tranquilidad

Cons:

No me pudieron conseguir una plancha

2026-07-13 • via Nuitee
B
Bruno • solo_traveller • mx
10
2026-07-12 • via Nuitee
A
AYALA RODRIGUEZ • solo_traveller • mx
10
Pros:

Todo

2026-07-03 • via Nuitee
M
María Elena • extended_group • mx
10
Pros:

El desayuno estaba delicioso y espero que haga mas limpieza en la zona de las mesas, en general, todo muy bien, gracias!

2026-06-30 • via Nuitee
V
Valdez • solo_traveller • mx
10
2026-06-27 • via Nuitee
V
Valdez • solo_traveller • mx
10
2026-06-27 • via Nuitee
Álvaro • family_with_children • es
8
Cumple con las expectativas
Pros:

TIenes lo que esperas, básico, pero cómodo

Cons:

Todo bien la verdad

2026-06-15 • via Nuitee
M
Malagon • solo_traveller • mx
1
Cons:

No respetaron la reservaron aparte en el mostrador había cucarachas y la señorita comiendo

2026-06-10 • via Nuitee
A
Aleyda Eleni • solo_traveller • mx
10
Cons:

El huésped frente a mi era muy ruidoso y azotó varias veces la puerta en la madrugada y en la mañana. Me despertó en ésas ocasiones.

2026-06-07 • via Nuitee