Residence Inn by Marriott Dallas Downtown

Hotels
•
Residence Inn
8.8 (438 reviews)
1712 Commerce Street , Dallas , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Grocery deliveries
See all facilities

Review Highlights

Pros:
Attentive staff
Convenient downtown location
Comfortable rooms
Good breakfast
Cons:
Bugs in the bed
Rude staff reported
Parking difficulties
High drink prices

Categories

Cleanliness
8.09
Issues reported with bugs and dirty sofas.
Service
9.36
General positive feedback about attentive staff.
Location
9.6
Prime location noted in multiple reviews, especially for downtown access.
Room Quality
8.55
Rooms praised for comfort but some issues with bed quality.
Amenities
8.58
Good breakfast and key features but parking is an issue.
Value for Money
8.54
High parking costs were criticized.
Food and Beverage
8.59
Complimentary breakfast was appreciated, drinks are expensive.
Overall Experience
9.06
Mixed feelings, but a generally good experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:40

Property Description

Convenient Location
Residence Inn by Marriott Dallas Downtown is ideally situated to explore the vibrant city of Dallas. Guests can easily visit popular attractions such as the Dallas World Aquarium and the Dallas Holocaust Museum.

Comfortable Amenities
The hotel offers air-conditioned rooms with modern amenities like free WiFi, flat-screen TVs, and cozy bed linens. Guests can also unwind at the bar or enjoy a refreshing swim in the indoor pool.

Convenient Services
With a 24-hour front desk, free bikes, and private parking on site, guests at Residence Inn by Marriott Dallas Downtown can enjoy a hassle-free stay. Book now to experience comfort and convenience in the heart of Dallas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 45 per day.

Location

Guest Reviews

8.8
Based on 438 reviews
Cleanliness: 8.09
Service: 9.36
Location: 9.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 9.06
A
amanda • family_with_children • us
10
Will be back again!
Pros:

It’s got a great location to walk to places downtown! Very clean and the staff is friendly and welcoming!

2026-05-30 • via Nuitee
M
Melissa • solo_traveller • us
8
Pros:

The staff was very friendly and accommodating.

2026-05-28 • via Nuitee
J
Judith • family_with_children • us
9
Pros:

Everything is good,just the valet parking is like $60 per night and it’s a little tricky because the comercial street is really busy. Other then that we love the breakfast and room and of curse the view to the city 🙂

2026-05-27 • via Nuitee
K
Kirya • extended_group • us
10
2026-05-24 • via Nuitee
A
Arnau • couple • es
9
Great stay at Dallas downtown
Pros:

Great breakfast and huge hotel. The room was really big and comfortable. Ubication was perfect

Cons:

They charged us the stay twice. The first through booking and the second when we were paying the deposit. They told us that this should be solutioned within a few days, but more than 15 days later we are still waiting for the refund

2026-05-19 • via Nuitee
S
Sole Alba • solo_traveller • it
10
2026-05-18 • via Nuitee
J
Jose • couple • br
8
It’s a good experience
Pros:

I really liked the hosting and it met all expectations

Cons:

Two things it’s no good. 1st the blackout curtains do not completely seal the window and in the morning a lot of sun enters through the cracks and the second thing is that the shower water is weak.

2026-05-15 • via Nuitee
E
EDER • solo_traveller • br
10
É muito bom mas o estacionamento é muito caro.
Pros:

Excelente tudo
Muito arrumado e limpo é um bom café da manhã.

Cons:

O estacionamento é muito caro gastei 56 dólares por um dia

2026-05-12 • via Nuitee
T
Tabitha • family_with_children • us
10
2026-05-11 • via Nuitee
M
Milagros • solo_traveller • ar
10
Pros:

La amabilidad del personal

2026-05-10 • via Nuitee
J
juan • family_with_children • us
10
2026-05-08 • via Nuitee
O
Oriol • extended_group • es
10
Perfecte
Pros:

Tot estava impecable,. Les habitacions són enormes, el gimnàs molt ben equipat i l'esmorzar complet. Tot a un preu molt bo.

2026-05-08 • via Nuitee
C
Cassandra • family_with_children • us
10
My family and I had so much fun. We used valet parking which also shuttled us to our concert
Pros:

My kids enjoyed the swimming pool!

Cons:

I was charged twice but I spoke to manager Adrian, he was very helpful and I got my refund right away.

2026-05-07 • via Nuitee
G
Gonzalo • extended_group • es
8
Pros:

Desayuno muy bueno e incluido en el precio.

Cons:

Nada

2026-05-05 • via Nuitee
D
David • solo_traveller • ar
10
2026-05-02 • via Nuitee
N
Nurije • couple • us
10
Friendly
Pros:

Location,

Cons:

Having a kitchen

2026-05-01 • via Nuitee
J
John A Holt • solo_traveller • au
5
A convenient location
Pros:

Location and gym were good
Staff were helpful

Cons:

Poor maintenance on the rooms, no kettle to boil water poor tea options
Valet parking was very expensive @A$100
When we booked, we requested adjoining rooms as we has a grand daughter to look after.
So, although we had that confirmed at the time of booking, we arrived to find we were located on different floors
Upon arrival around 8.30pm, we were advise that our requirements could not be accommodated
The staff, to their credit, fixed the issue the next day

2026-04-29 • via Nuitee
S
Samer • solo_traveller • us
7
2026-04-27 • via Nuitee
M
Megan • solo_traveller • au
9
2026-04-26 • via Nuitee
C
Caroline • family_with_children • fr
9
Espace central et appartement très appréciable pour une visite de Dallas
Pros:

Très bon emplacement, petit déjeuner bon, appartement très propre et piscine agréable. Très grande chambre avec espace nuit séparé du salon. Salle de bains grande et propre. Nombreux placards et espaces de rangement.

Cons:

La télévision de la chambre ne fonctionnait pas et celle du salon avait une image violette. La plaque de cuisson ne fonctionnait pas non plus.

2026-04-14 • via Nuitee