Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Breakfast quality could improve
Pool access hours limited

Categories

Cleanliness
8.78
Room is really comfortable and clean, with daily housekeeping mentioned.
Service
9.25
Staff is kind and helpful, with excellent service noted in multiple reviews.
Location
9.29
Excellent location near major attractions and easy parking options.
Room Quality
8.74
Spacious rooms with necessary amenities; some complaints about specific features.
Amenities
8.57
The rooftop pool is well-liked, but there's criticism about the lack of a bar at the pool.
Value for Money
8.23
Some customers find the hotel pricey, affecting perceived value.
Food and Beverage
7.78
Breakfast is adequate but with criticism regarding quality and the breakfast area.
Overall Experience
8.95
Generally positive experiences with minor complaints about specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:31

Property Description

Luxurious Accommodation
The Gaya Hotel offers a luxurious stay in Taitung City with well-equipped rooms featuring flat-screen TVs, private bathrooms, and complimentary toiletries. Guests can also enjoy free WiFi throughout the property.

Convenient Amenities
Guests can take advantage of the 24-hour front desk, concierge service, and gift shop. The hotel provides opportunities for cycling and hiking, and bike hire is available for exploring the city at leisure.

Delicious Dining Options
Indulge in a delightful dining experience at the hotel's restaurant, and for guests booking rooms with breakfast included, a buffet spread of Chinese and Western dishes awaits each morning.

Book your stay at The Gaya Hotel for a memorable and comfortable experience in Taitung City.

Important information:

Due to the circustamce of pandemic guests who staying in the hotel should cooperate with the following:
1. The name of stay guest must be the same as the name of the person who made the reservation.
2. During the epidemic prevention period, the hotel’s catering service time and form may be adjusted, please contact the hotel for details.
3. Please refer to the official websitefor the announcement of suspension of public facilities if needed.
4. Kindly take note that swimming pool will on-going maintenance from 9 DEC 2024 till 12 DEC 2024

Due to the government’s environmental protection policy, starting from December 1st, 2024,
single-use toiletries, including toothbrushes, toothpaste, combs, cotton swabs, razors, shower caps, will no longer be proactively provided.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TTT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 414 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.57
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.95
子諒 • solo_traveller • tw
10
Pros:

游泳池

Cons:

價格

2026-05-30 • via Nuitee
C
Chi Hung • family_with_children • tw
9
2026-05-29 • via Nuitee
T
Trever • couple • us
8
Would stay again, good pool.
Pros:

Rooftop pool was excellent

Cons:

The rooftop pool had limited midday hours which is when we wanted to use the pool.

2026-05-29 • via Nuitee
水生 • couple • tw
10
2026-05-29 • via Nuitee
張 • solo_traveller • tw
8
2026-05-28 • via Nuitee
C
Cindy • solo_traveller • au
6
If you are just after a comfortable room, great, otherwise look elsewhere
Pros:

Lovely big room, very comfortable bed. Loved that I could open the window.

Cons:

Breakfast was terrible - the hot food was cold and clearly had been there for a while. Very disappointed with the Swimming Pool being closed for half the day in the middle of the day, they wouldn't even let me sit at the tables on the rooftop. Staff were unhelpful at best, no information on tourist/things to do and not willing to help offer any assistance at all. I don't expect people to be able to speak English when I travel, but I would have expected them being polite.

2026-05-27 • via Nuitee
P
PEI HUA • solo_traveller • tw
9
早餐選擇很多～很好吃❤️
Pros:

飯店附的早餐真的很不錯👍

Cons:

沒有

2026-05-26 • via Nuitee
M
Miaojung • couple • tw
8
2026-05-25 • via Nuitee
宗輝 • solo_traveller • tw
10
2026-05-23 • via Nuitee
楊 • extended_group • tw
9
2026-05-23 • via Nuitee
L
Ling yu • family_with_children • tw
10
Pros:

地點、設施都很棒

Cons:

無

2026-05-23 • via Nuitee
妤庭 • couple • tw
8
2026-05-23 • via Nuitee
A
Addong • couple • tw
8
整體來說，都還不錯，水準以上
Pros:

地點適中，去哪裡都方便

Cons:

早餐的內容可以再加強

2026-05-22 • via Nuitee
程晉 • couple • tw
10
2026-05-21 • via Nuitee
Y
YI XUAN • couple • tw
7
整體還不錯，離夜市蠻近走路可以到，市區買伴手禮也都很方便，硬實力還ok，但服務感不高，這個價格應該可以住更多設施、更好服務品質的飯店
Pros:

房間跟浴室都寬闊舒適、落地窗陽光灑進來很明亮（但外面景觀不好看）、沐浴露使用後皮膚很滑很棒、無邊際游泳池拍照很好看、房間鏡子很多可以一直拍照、床蠻好睡

Cons:

床框的設計有點不理解 腳踢到應該很痛、早餐時間很早結束、服務員親切感稍低 比較沒笑容（在booking 跟客服確認事情時 速度不快而且回覆不夠完整 有點應付感）、房間冷氣很冷 空調不太好調整、價格偏高、平面車位很少

2026-05-21 • via Nuitee
文生 • solo_traveller • tw
8
Pros:

服務人員親切，本人及老婆感受很好

Cons:

很可惜沒有浴缸可泡澡

2026-05-19 • via Nuitee
H
HUICHI • couple • tw
9
2026-05-18 • via Nuitee
嘉民 • couple • tw
8
Cons:

服務人員表情冷漠無笑容，除checking 有對到眼外，之後到離開，好像無人聞問

2026-05-18 • via Nuitee
C
Chen • couple • tw
10
2026-05-15 • via Nuitee
國榮 • solo_traveller • tw
10
2026-05-14 • via Nuitee